Pestana Casino Park Hotel & Casino
Rua Imperatriz Dona Amelia, Sao Martinho, Ostrov Madeira, Portugalsko, 9004-513 - ZOBRAZIT NA MAPĚ
Toto ubytovací zařízení se může pochlubit výhodnou polohou v části Sao Martinho ve městě Ostrov Madeira, nedaleko místních atrakcí a zajímavých restaurací. Rozhodně neodjíždějte dříve, než navštívíte zdejší atrakce, jako je [popular_landmark]. Toto velmi kvalitní 5hvězdičkové ubytovací zařízení nabízí hostům služby, jako je [facility_text_name, comma-separated, end with and].
Vybrané vybavení
Vybavení
přeprava z/na letiště
parkoviště
kyvadlová přeprava
Wi-Fi zdarma ve všech pokojích
vířivka
nonstop recepce
Bezkontaktní přihlášení/odhlášení
Vaše data jsou populární mezi cestovateliUživatelé si rezervují místo v Ostrov Madeira každých 36 minut na Agoda.com
Honeymoon to remember”
Just back from a week on the beautiful island of Madeira. Staying at the pestana casino park was the icing on the cake. Our room was on the second floor with a garden view, we also got to watch the sunrise from our room which was wonderful. Breakfast was well set out and plentiful. Great location, just a short stroll into town. The out door pool was stunning and the indoor was great too. We'll definitely be back.
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Perfect choice for Madeira”
Nice pool area with lounges looking out to the ocean. Grass and palm trees. Wonderful view towards the city and the ocean. Jacuzzi. Great breakfast!
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Enjoyed my time”
This hotel is a nice relaxing stop right next to the city/port of Funchal, which offers stunning views of the ocean and the city skyline. Breakfast is simply great, the spa and sports facilities as well. The hotel premises are not new but have their charm and everything is impeccably clean. The hotel stuff is very helpful and kind. We appreciated most the professionalism and attentiveness of Mr. Pedro F. at the reception, who found a convenient room for us, effectively dealt with some practicalities and checked us in earlier. Ms. Claudia at the “hot meal” station at breakfast is an amazing cook and very attentive to the requests of the hotel guests. Enjoy your stay!
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Vynikající”
Very comfortable hotel , helpful staff. Great breakfast. Beautiful spacious grounds. Great facilities indoor and out. One criticism No supervision of children in indoor pool.
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Vynikající”
wonderful, everything was very good - weather, view, park, food
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Vynikající”
Only negative you had to ask for kettle in room which should be standard in a five star hotel
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Vynikající”
The main issue was the lack of atmosphere. The tables and chairs in the main bar area are much too far apart. You cannot reach the tables to put your drink on the table and you certainly cannot speak to the people opposite as they are too far away. The general appearance is very unappealing. Other hotels we have stayed at have the chairs grouped around the tables to that you can converse with fellow guests. Many guesta we spoke to stayed away from the hotel in the evening as it did not appear very welcoming.
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Excellent hotel ”
Nice hotel, great outdoor swimming pool with beautiful view, 2 bars outside, great location
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Go for it”
The hotel is not for a 5 star on the room/inside but the hotel garden is absolutely stunning,you will not regret it.
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Very nice hotel”
This was the second time at this hotel and I wasn't disappointed. Great location close to the city center. Good breakfast in a beautiful location, inside as well as outside. Very friendly staff and lovely facilities.
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Good get away”
The hotel overall is quite good: conveniently located, has a good breakfast, nice spa area, pools and ocean views. Most of the staff tries their best to make your stay pleasant and comfortable. Pedro & Emanuel at the reception were particularly helpful in addressing our requests, although we also had someone at the reception who wanted 5€ from us for two empty glasses that I asked to pick up myself from the bar. This is regardless the fact that we stayed quite long at this hotel. Indoor pool and saunas are great facilities although could be much better managed to respectively accommodate all the guests. The pool rules (e.g. to take shower before entering the pool or sauna, or to respect the comfort/personal space of other guests - no shouting or jumping over others in the water) are not visible or reinforced by the hotel. So, don’t be surprised if you find yourself in the middle of a crowd of unmanageable kids who are continuously jumping over you when you are trying to swim or simply relax in the pool area - beautiful! Mentioning this to the staff will bring little results. Yet, making the rules obvious (like putting a sign at the entrance door) to everyone could bring more guests to the hotel. Another minus is that the hotel offers you only one bottle of water/person upon your arrival, no matter how long you stay - one week or one day. This is smth to think about for the the management.
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Perfect moment for my wedding ”
Thank you very much for group pestanas for help me with my amazing day 🙏
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Great location”
A great location in Funchal with a good range of facilities. Water in pools was a bit too cold for us, even indoors, but if you don't mind cold pools it's fine. Good breakfast in the morning with a good selection of food. Definitely more a 4 star overall but for the price we paid (£58 a night) good value for money. One tip- pay more for the bay view as on a Friday and Saturday night the casino club is incredibly loud and will wake lighter sleepers!
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One Night”
Only a stop gap night at hotel and was upgraded at check in. Unfortunately the suite that we were placed in was terribly noisy and you could hear the traffic outside. Every thing else was OK.
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Not worth 5 stars at all”
Pros : - Rather good location - Spacious room - Nice balcony with view of the sea (but only by the right side) - Nice indoor pool + Hammam + Sauna (Ice room was out of service) Cons (for a 5-star hotel) : - Condescending and disagreeable reception staff (except for the spa reception staff who was very welcoming) - Rooms very poorly equipped (no toothbrush, no toothpaste, no comb, no shaver kit, no vanity kit, no sewer kit) - Dangerous shower with varying temperature water (one second of burning water about every 5 seconds) - Very very poor breakfast and unacceptable display : the trays were still wrapped in cellophane !! The few pastries were cold and soft (probably just taken out of the fridge)... - Outdated décor
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Not worth the money”
This is not a five star hotel. This is 3.5 stars at best. We have been at two hotels in funchal, the four views baia and the pestana casino park hotel. The casino park hotel is supposed to be better as it has 5 instead of 4 stars but it really is not. The breakfast is not good at all, the coffee is instant and the choices you have are not of good quality. We went to a nearly breakfast place to have breakfast because it really is that bad. The pool and service is nice, but everything else should have been remodeled twenty years ago. The beds sleep nice and the rooms are clean, but in a five star hotel you can expect at least a good cup of coffee at the breakfast.
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About my experience ”
I stayed in this hotel for 6 days. The staff are very helpful and the location is great. Very close to the city centre. The facilities in the hotel such as the swimming pool and spa are very nice as well. Amazing views from the rooftop and infinite swimming pool. The only thing it disappointed me was the breakfast. When comes to health and safety they make most of their foods in deep-fried oil which is horrible for people like me that have cholesterol problems. I have never seen a hotel doing fried eggs in a swimming pool of oil. I had a conversation with other hotel guests as well and they said the same thing. They could not eat the egg as it was very oily and the fork could not grab it. The coffee is not great as well it tastes like powder. So for a 5-star hotel, I would not recommend the breakfast. But the hotel facilities are great indeed. If I had the opposition to come back… I would not do it so. As the breakfast is a facility very important to me.
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Nicely appointed hotel let down by robotic reception staff.”
Really nice hotel with beautiful grounds and plenty of amenities . Amazing breakfast in beautiful oceanfront ,sunlit room with plenty of choices of food and seating . Decent rooms that are now aging but still attractive . Lots of amenities to enjoy and nice location. The worst offence with Pestana Casino Park is the reception staff at the front desk.. I would send them packing yesterday , coolish , disinterested and seemingly not interested in showing any kind of hospitality to guests checking in . Coming from a touristic oriented place I was dumbfounded by their indifference ... Fire all of these people and install people with warmth and some welcoming attitudes ... Left this hotel and moved to a much better one with a much better staff and views !!!!
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A Funchal Icon”
After some confusion with the booking when we arrived, they were apparently full and tried to get us into their Pestana Casino Studios. This wasn’t acceptable. They somehow managed to find another room. From there the stay was excellent. The facilities were superb and the staff were always absolutely lovely. Give the casino a try if that’s your thing but, top-tip, you have to register with your passport and details. Definitely definitely do this early evening to avoid queuing for over an hour and a half if you arrive later. Rooftop pool is LOVELY and peaceful with outstanding views.
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Great employees. Will do anything to make you have a lovely stay”
Excellent staff. Will always do something extra to make you have a lovely stay. Perfect value for your money. Good food with breakfast andere dinner. Very friendly employees who know very well what they are doing
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