Nice room and helpful staff”

I had a relaxing time there. The staff was very helpful and friendly. The room is spacious with a washing machine and a little kitchen sink. Great for long stay. Definitely I want to stay when I come back toTokyo

Very nice hotel”

The room was so clean and big, and the staff were very kind. I recommend this hotel.

Skvělé”

Friendly staff. Close to restaurants, pubs and shrines. A very short walk to the local subway station and you are connected to the greater Tokyo area. Stayed there twice and will again.

Spacey room”

spacey room esp with your kids. There is a small kitchen area , my kids love the low mattress . Plenty of room for 3 big languages. Not a fancy hotel , but definitely a cozy one for family.

Clean room, quite place.”

The staff is very friendly and helpful. English was the only problem and they were finding it difficult to understand and communicate. I don't blame that, but foreigners may find it a little difficult.

great stay”

friendly staff, location is okay, will definitely stay again if go Tokyo again next time!

May be a fault in our star.”

My trip, the highlight was Fuji summit trail. So we could be dirty and dusty top-to-toe. Consequently, I was looking for an accommodation with decent washing machine. Tokyu stay hotel described they offer in-room washing machine and little pantry, thus I booked their room for 5 nights. We checked in at 5 pm, assigned to the ANNEX building. I went into the room 615 and found that there were neither washer nor pantry in the room. We got to the reception and asked. The staff told us they had no available room which washer until the afternoon of 29th July, the last night of our stay. If we move and do the laundry that day, we won't be able to dry our clothes as we checked out. We asked if there was any washer available before the 29th July, so we can manage dusty trail clothes. The staff insisted the same option and also told us to use coin laundromat elsewhere on our own expense! I was speechless for this hotel who put "washer and pantry" on advertisement. They fooled us!

Scott Ma”

For long stay over a week, one (01) cleaning service is not fair, unless it is pre-stated in the booking website.

Good”

Clean

Excellent Location”

The location is excellent as it is very close to numerous metro lines. There are also many small cozy restaurants and pubs within walking distance from the hotel

Comfort Night in here”

place i would like to revisit

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Nice location”

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Easy to access”

good”

Good

Exceeding expectation”

Conveniently located - only 2 stations from kyoto station, in a quiet neighborhood. Very friendly staff. Great value for money

周圍生活機能強 好吃的店很多”

離地鐵站也近 房間舒適 服務人員親切 如果再去東京會想住東急stay系列飯店

服務很好”

早上提早到先寄放行李，回來的時候已經幫我將行李送至我房間。

網路評價不如親自體驗”

因網路評鑑而選擇入住，入住後感覺棉被的品質不如想像中的好(棉被像報紙)，客房清潔與日本其他旅宿業者有落差(床鋪棉被枕頭未整理，已使用過的浴巾及睡衣未回收)，如能改進，相信會更好。