Everything! Every detail in this property is spectacular even down to the light switches. The hosts are beyond helpful and thoughtful. This hotel is so good that we returned here a spontaneous second time during our trip to Austria and spent an additional two nights here after a first night at the beginning of our trip. If you book this hotel, I guarantee you will not be disappointed, you will continue to find things you love. The beds are the most comfortable hotel beds I’ve ever slept in too. I cannot recommend this hotel enough. It really made our trip to Austria special.

If I could find any single one thing, which isn’t even a problem (in fact it would probably ruin the look and feel of the room putting one in) it would have been helpful to have a fridge in the room. However there is a fridge in the lounge / kitchen area where there is also an honesty bar area so like I said, not really a problem.

the property is stunning, every detail thought of. The beds are insanely comfortable, the shower is phenomenal. I don’t have a bad word to say.

absolutely nothing. it was perfect.

The Townhouse Weisses Kreuz was our splurge for our 15-day Christmas Market excursion. We were only 300 meters from the Christmas Market yet in an oasis of our own. The room was spacious and the beds were amazing. The overall decor is spectacularly finished much as it must have looked 300 years ago, yet everything (light switched, bathroom appliances, elevator!) was super modern. The highlight of the stay was Jorge, our host. Aside from being a very friendly man, he was super informative and shared insights that made our stay amazing (like giving us a heads up about the Krampus at the market our first night there, something we probably would have missed; or like suggesting the Triangle when we asked where we might get authentic Austrian cuisine in a casual setting -- we have the BEST schnitzel ever!) Thanks, Jorge!

The ONLY thing was the price. You pay for what you get and we got it all: great location, great service, wonderful and informative/helpful hosts, super breakfast, amazing bed and bath (yes a bath and a separate shower), etc. And it was the most expensive place we stayed on our 15-day Christmas Market excursion. We splurged and loved it!

everything throughout the property was laid out with the guest in mind.

nothing

This is a jewel box of a hotel. It is refined, elegant, and understated.

I would not change a thing.

Everything about this property was thoughtfully made for the optimal guest experience. The room was spacious, comfortable, and soothing. Our host, Claudia, was outstanding and went above and beyond to ensure our stay was comfortable and we had everything we needed.

Should you like to spend a few beautiful days in Salzburg, take this hotel definitely into your consideration. The location is top, hotel absolutely charming so as the staff top professional and helpful.

OK, if you insist... :) the hotel might offer valet parking.