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Cumberland Resort & Spa
1 Bedroom Romance Suite Non-Smoking - Room plan, Cumberland Resort & Spa in Norfolk Island
View, Cumberland Resort & Spa in Norfolk Island
Swimming pool [outdoor], Cumberland Resort & Spa in Norfolk Island
Balcony/terrace, Cumberland Resort & Spa in Norfolk Island
Balcony/terrace, Cumberland Resort & Spa in Norfolk Island
Bathroom, Cumberland Resort & Spa in Norfolk Island

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8.7

Excellent

113 reviews

113 reviews

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Housekeeping1
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8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Reflections of Norfolk Island 470 m
The Local Art Gallery 470 m
MiniBar 470 m
Diamonds Exclusive 680 m
Gallery Guava 870 m
Fletcher's Mutiny Cyclorama 870 m
Norfolk Island Airport 1.1 km
The Arches 1.9 km
St. Barnabas Church 2.6 km
Puppy's Point 3.5 km
Newly renovated

Cumberland Resort & Spa

122 Taylors Road , Burnt Pine, Norfolk Island, Norfolk Island, 2899 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Burnt Pine part of Norfolk Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Norfolk Island Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Newly renovated

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Swimming pool [indoor]

Hot tub

Shuttle service

Free Wi-Fi in all rooms!

Cheaper than 86% of all properties in Norfolk Island in the last 24 hoursCompared to 43 Norfolk Island properties at Agoda for various dates
Value for money8.2
Distance to city center0.1 km
Location rating8.7

Rooms available at Cumberland Resort & Spa

Executive Two-Bedroom Villa with Spa Bath and Car
...
  • Room size: 125 m²/1345 ft²
  • Garden view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Executive One-Bedroom Villa with Spa Bath and Car
...
  • Room size: 95 m²/1023 ft²
  • Garden view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Romantic Two-Bedroom Villa with Spa Bath and Car
...
  • Room size: 135 m²/1453 ft²
  • Garden view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Romantic One-Bedroom Villa with Spa Bath and Car
...
  • Room size: 115 m²/1238 ft²
  • Garden view
  • 1 king bed and 2 single bed...
Enter dates to see prices
The White House - Five-Bedroom House and Car
...
  • Sea view
  • Balcony/terrace
  • 8 single beds and 1 queen b...
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4 Bedroom Villa
...
  • Room size: 300 m²/3229 ft²
  • Garden view
  • 1 double bed and 1 single b...
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2 Bedroom Executive Suite Villa
...
  • Room size: 200 m²/2153 ft²
  • Balcony/terrace
  • 1 double bed or 3 futons or...
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Sea View Villa
...
  • Ocean view
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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Executive Three-Bedroom Villa with Spa Bath and Car
...
  • Room size: 150 m²/1615 ft²
  • Garden view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Executive Five Bedroom Villa with Spa Bath and Car
...
  • Room size: 300 m²/3229 ft²
  • Garden view
  • 10 single beds and 5 king b...
Enter dates to see prices

Frequently asked questions

Does Cumberland Resort & Spa have bars on the premises?

Delight in your holiday retreat the best way with a drink in your hand at Cumberland Resort & Spa's bar readily available right in front of your doorstep for when you need a drink or two.

Does Cumberland Resort & Spa have a swimming pool?

While lounging at Cumberland Resort & Spa, you can enjoy the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

What kind of non-water sports and outdoor activities are available at Cumberland Resort & Spa?

Cumberland Resort & Spa offers a wide range of non-water sport and outdoor activities such as bicycle rental, horse riding, tennis courts, and golf course (within 3 km) for any sports lover to make use of while staying here.

Does Cumberland Resort & Spa offer laundry services?

Yes! Cumberland Resort & Spa features laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

Does Cumberland Resort & Spa offer dry cleaning services?

Yes! Cumberland Resort & Spa features dry cleaning service that is available all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

What kinds of facilities are available for children at Cumberland Resort & Spa?

While on holiday retreat with your family, your kids can also experience the fun in sports and recreation facilities offered at Cumberland Resort & Spa such as kids pool.

What attractions are near by Cumberland Resort & Spa that are in walking distance?

While remaining at Cumberland Resort & Spa, begin your vacation by visiting the closest points of interest that are within walking distance to the property which include Reflections of Norfolk Island and The Local Art Gallery.

What are the property's policies for children's bedding at Cumberland Resort & Spa?

Cumberland Resort & Spa's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Cumberland Resort & Spa have?

Cumberland Resort & Spa has a total of 10 rooms.

What was the average room rate for Cumberland Resort & Spa been in the past month?

The average room rate for Cumberland Resort & Spa in the past month is 213.22 AUD, compared to city's average of 174.27 AUD.

What is the average rating that past Families with young children have given to Cumberland Resort & Spa?

Verified families with young children that have stayed at this property have given Cumberland Resort & Spa an average rating of 9.1. You can look up more complete customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Cumberland Resort & Spa?

Past group travelers that have stayed at this property have given Cumberland Resort & Spa an average rating of 8.7. You can find more in depth customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

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Explore the neighborhood

What people love about Cumberland Resort & Spa

  • 10

    Exceptional
    Cleanliness

    "The house is modern,well equipped and very clean."

    Max

    |

    September 1, 2019

  • 9.6

    Exceptional
    Location

    "Location was excellent allowing us to walk into town and to several local locations."

    Katie

    |

    July 12, 2021

Overall rating:

8.7

Excellent
113 reviews
Cleanliness
8.8
Facilities
8.2
Location
8.7
Read all reviews >
More about Cumberland Resort & Spa

More about Cumberland Resort & Spa

Cumberland Resort & Spa

There is never a shortage of things to do in Norfolk Island. Staying at Cumberland Resort & Spa, located just minutes away from the city center, means you will not miss any of Norfolk Island amazing sights.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides car hire and shuttle services to help you get to where you want to go in Norfolk Island.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. Some selected rooms at Cumberland Resort & Spa include a balcony or terrace, as part of the room design. Some selected rooms have in-room video streaming and cable TV to keep guests entertained. The resort also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer and bathrobes in some select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities and shared kitchen available here.
Resort's host of recreational offerings ensures you have plenty to do during your stay. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at Cumberland Resort & Spa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
Hot days can be cool fun with water activities like fishing and non-motorized water sports. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the tennis court, golf course on site and squash court in the resort. Have some relaxing fun with family and friends at the library and games room.
Souvenir shopping for yourself or those back home takes no time at all at the shops.


Reasons to stay here

Rooms here are cheaper than 86% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 88% of accommodations in the city.
This resort stands out for its staff and service, scoring higher than 88% of the city's accommodation.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Languages spoken
  • English
  • Dutch
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Bowling alley
  • Fishing
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Hot tub
  • Massage
  • Mini golf course
  • Outdoor recreational features
  • Sauna
  • Spa
  • Spa/sauna
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets allowed for free
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Balcony/terrace
  • Coffee/tea maker
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Shower
  • Whirlpool bathtub

Location

122 Taylors Road , Burnt Pine, Norfolk Island, Norfolk Island, 2899
Excellent
Location

8.7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property provides free return airport transfers and free half-day tours. Kindly contact the property for more details.
  • The property provides free rental cars and free minivans (excluding insurance charge). Kindly contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
  • Reception open until17:30
Getting around
  • Airport transfer fee30 AUD
  • Distance from city center0.1 km
  • Travel time to airport (minutes)5
Extras
  • Daily Internet/Wi-Fi fee0 AUD
The property
  • Non-smoking rooms/floorsno
  • Number of restaurants0
  • Number of rooms 10
  • Room voltage220
  • Year property opened2008
  • Most recent renovation2022

Reviews of Cumberland Resort & Spa from real guests

Provided by verified guests of Agoda
8.3
Excellent
Cleanliness8.8
Facilities8.2
Location8.7
Service8.8
Value for money8.2
High score for Norfolk Island
Rating
9+ Exceptional (5)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (1)
Jun - Aug (2)
Sep - Nov (2)
Dec - Feb (1)

Show reviews that mention 

Showing 6 verified guest comments
9.6
Exceptional
Katie from Australia
Family with young children
Executive Two-Bedroom Villa with Spa Bath and Car
Stayed 2 nights in July 2021

Great place to stay”

We were upgraded to the house which was a fantastic option with plenty of space. The staff were very friendly and helpful. Location was excellent allowing us to walk into town and to several local locations. A car was still needed to get around the island (we had a 'free' car with our room, however we still had to pay full hire price for insurance. The swim spa was great, nice and warm.

Reviewed July 12, 2021

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10.0
Exceptional
Max from Australia
Couple
2 Bedroom Executive Suite Villa
Stayed 4 nights in August 2019

THE WHITE HOUSE a luxury and privacy place to stay in Norfolk Island”

We had a wonderful time in The White House. Very quite and tranquil. Only 7 minutes from airport,5 minutes from town,world heritage and golf course.We were very impressed with the panoramic ocean view and sunrise in the morning. The house is modern,well equipped and very clean. It has everything you need for a relaxing holiday. Outdoor Jacuzzi, inside spa bath,Turkish steam sauna,dry sauna,BBQ, fire place and free WiFi. The staff at Cumberland resort being very helpful. Very pleasant stay.

Reviewed September 01, 2019

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10.0
Exceptional
Deanna from Australia
Group
4 Bedroom Villa
Stayed 7 nights in March 2019

Villa very clean and has everything that we needed to accommodate 6 adults. Very handy to town and included rental van. Staff very friendly and helpful Only thing we found wrong was website says free wifi but that is false as each unit only gets

Reviewed March 27, 2019

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9.2
Exceptional
Dean from Australia
Solo traveler
Executive One-Bedroom Villa with Spa Bath and Car
Stayed 4 nights in September 2018

Good value for money”

Lovely large rooms with facilities and staff are very helpful and friendly. However if you go in a colder season the heating isn't really sufficient. Still a fantastic location close to Burnt Pine township, and good value for money.

Reviewed September 24, 2018

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2.0
John from Australia
Couple
2 Bedroom Executive Suite Villa
Stayed 4 nights in December 2017

Wish we could have stayed there!”

Arrived to be told resort overbooked and were shuffled next door to a 2 star semi detached humpy with a family of 5 next door. No ensuite, tiny lounge dining, tiny shower, no spa, no foxtel. On voicing disappointment was given $100 credit. No doubt Cumberland would be great BUT we didn't get to experience it even though we booked it months in advance. Ratings only 1 as we never got to stay there. Spoilt the holiday really.

Reviewed December 31, 2017

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10.0
Exceptional
Julian from Australia
Couple
1 Bedroom Spa
Stayed 3 nights in November 2017

The warm and welcoming staff made the biggest difference”

The staff are very welcoming and would go out of their way to make our stay a very pleasant one. Service was top-notch and personalised.

Reviewed November 12, 2017

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