The information sent prior to arrival was superb, even down to a way around road closures!

Being picky - the bathroom floor was very uneven and the loo roll was awful, lol

Walkable distance to the city, nice quiet room. Perfect for a weekend getaway.

Good hosts Helpful & friendly staff

Clean and had all the amenities which was really good.

Although it had a parking the car parking was covered with broken glass and rubbish. The location of the apartment was a in a dark street out the way, which like me coming from out of town I didn’t feel comfortable.

Everything was in one room which made it easy to move around in.

The door to get into the room was extremely difficult. The shower door was broken and I was left with half a roll of toilet paper to last me the whole week…

The service was responsive when I ran into problems with check in. They called me back promptly despite it being out of hours.

The property is located in an area of the city where there is a lot of construction going on. It was very difficult to find this property because of many disruptions to the roads. In addition, the area was full of homeless people and some drug addicts. It was poorly lit and didnt feel safe at all. I was concerned a out my own safety as well as the safety of my car throughout the stay especially as I had to walk back to the room later in the evenings. The ‘free parking’ was advertised with the flat but I was told by the property manager to pay 250gbp deposit to park my car. Thankfully, I didnt have to pay this. Overall, the whole experience was fraught with complications and its not a place I’d like to stay again.

location was good entrance and exit system was good

facilities just ok shower

The location is too quiet and lonely especially at night

I saw a kitchen in the picture you sent, on getting there, there was no proper kitchen except a microwave, toaster and an electric kettle. So, there was no way for me to cook.

The fact it was the only option Fridge

Twin bed pushed together TV remote didnt work could not alter channel or volume Shower door off before I could even have shower Shower cold To be honest complete disappointment and embarrassment terrible charge for the room recieved Not acceptable at all Never informed of apartment number and was able to enter another persons room by accident really easily not secure at all Massive disappointment Disgrace that we were even charged to stay there

It was ok ... At first we couldn't find it but we managed ... The area isn't nice at all but apartment was comfortable and very near everything in Birmingham ...

property could not b found,waas not on google maps postcode brought you in2 small industrial ares,2 taxi men not able 2 find chaos aroundarea middle of fast train etelopement roads closed all around it diversions everywhere

keep away

the location was great! easy to get to the centre on foot!

- The Bed was 2 single beds pushed together and the mattresses were bad quality. You can feel the springs digging into your skin. The pillows were really thin and we had 1 each. In the end we took the sofa seat cushions off and used those instead. The kitchenette is a microwave and fridge freezer. We weren’t planning on cooking anyway but it’s a good job because we could have only had microwave meals. We had one knife and fork between two of us and the fork was bent out of shape. -The front door is very difficult to open, the lock is very stiff and had to use force to get the key to open the lock. We were worried we might break the key in the lock! There was only one front door key which was kept in a lock box outside the door, one of our neighbors took it with them and we got locked out. Tried to get in touch with the owners but they didn’t answer and rang us back half an hour later. The stairs are very old and squeaky, can hear everyone coming and going. The road outside the apartment was closed and the owners sent us a map of how to get there but was very hard to follow if you dont know the names of the roads in digbeth. We rang the owners when we were struggling to find it and it was as though they’d never been to digbeth either. The secure parking (which was one of the main reasons why we booked this accommodation) was a drive way and was very tight to get in and out of. The bathroom floor tiles were all loose and sharp on your feet. The shower was tiny! You could hardly move in there and there was no bath mat! There was toilet roll provided but it was soaked through, so we had to buy more. The room its self was spacious. We had plenty of room but there was burn holes in the carpet and the room needed refreshing. When staying in Birmingham again I wouldn’t stay here.

Nothing

Location, customer services, check in procedure, room view are very poor. The apartment is hidden inside a wall. Very hard to see. I have contacted the CS but I must complete some forms before they can provide me with a poor map which show no useful information. I took 1 hour circulating the area to locate it. The apartment is within industrial area. All the access roads are under construction. Streets are dark with high risk of robberyr - a very horrible area. No restaurants and any kinds of shops nearby. In short, the premises is not suitable for use as accommodation.

Clean and tidy.

Bathroom do not flush properly. Asking for pricing for next week never come back to me.