comfortable bed and convenient location

boarded up windows graffiti on the windows not boarded up. unable to use heating and incorrect code given to access the key safe.

Very clean and presentable, good communication with staff, everything what we needed, parking available what was a bonus

Location of Apartment Large Kitchen with main kitchen appliances Car parking Spare Towel Fair response to messages Amended Directions to appt

Tenancy Agreement T&C's Cancellation period Inconvenient Check in Form Complicated Door access process. Door with Number 1 not the entrance to Appt. Keysafe outside the kitchen door is confusing to Guests. Shower door stuck in one position Missing section of Shower cubicle Unable to Shower without flooding bathroom. Shower Head and Hose leaking No Iron No ironing board fitted cover. Bathroom not clean. Main Entrance Door left ajar by living tenants. No in demand heating. Heating controlled Graffiti on windows No net curtains. Walking public can see straight into Appt. Upstairs flooring requires sound proofing very noisy with every footstep. Kitchen tea Towel would be helpful Kitchen disposal tissue would be helpful

No comment

On arrive we couldn't get in so had to call to then go to open a window and them being boarded up and smashed or covered in graffiti. There was a data box hanging off the wall. Shower was missing a door so would have drowned bathroom floor. No saucepans but lids for cooking. Called the number given and said we didn't feel safe they offered us £30 and a sincere apology which wasn't good enough we had to stay as nowhere else to go and travel was booked for set day. The stay was not nice at all and I wouldn't recommend to anyone. We have photo I hope to attach. Have sent email complaint but still waiting 3 weeks on for an update.

Nada. Nothing!

Of everything. Horrible location in a dangerous area, street under maintenance, the workers at the street early start making strong noise at the bedroom window, the location is filthy, as hand doors to the street and windows are literally catch on the sidewalk, the place for towels and sheets is disgusting, filthy . The bathroom stall had no door and the other part was hanging at risk of falling and causing an accident. The fire alarm was going off and there was no way to turn it off, I had to call the office for someone to come and turn it off and meanwhile the noise keep driving me crazy. The icing on the cake was the day the electric light went out at midnight and never returned . Note that the office only opens at 10 am, there is no emergency contact, so I arrived until that time without having anyone to communicate with, when a guy arrived he said he would see what had happened and until 1 pm he did not get back an answer. This property has to get off booking quickly to prevent others from falling for this scam.

ABSOLUTELY NOTHING!

I have stayed at many apartments and I can honestly say this was the worst I have ever experienced, on the second night of staying at the apartment I saw a rat in the kitchen as there are holes everywhere in the apartment floors, when I complained about the infestation the staff stopped replying back to my messages and stated I was lying. also the heating doesn’t work! there is no shower door so when you take a shower the whole bathroom gets soaked! you can’t open your window as there is construction happening outside.

Discreet, easy self check in

Radiator wouldn't work so the apartment was very cold. On-site parking tricky as such a small area. Also getting to the location was tricky due to the amount of road works/closures due to work on HS2 in area

Staff was very helpful specially leah.

the room was not cleaned up. the bed was used, bathroom had used towels hanging, toilet seat not cleaned, fridge has left over food, no soap in the soap box, dustbin was not cleaned. Duvet had hairs.

There is a train railway just out the window but there is no noise at all.They provided us with a high chair for my baby. The apartment is spacious , very clean and the kitchen is fully fitted with everything you need.

We asked for a cot for our baby but unfortunately it was broken so I had to co sleep with baby and my mother in one bed which was not comfortable.