SURPRISINGLY EXCELLENT AMBIANCE!”

PRO'S: - Good location - Excellent breakfast - Spacious room - Friendly staff CON'S - A bit old fashion but still nice

Fantastisk”

Nice clean hotel but could use a better sound proofing since I can hear people talking on the corridor and the ramp for disabled person using wheelchair could be improved. Within walking distance for amenities and eateries..pretty convenient.

Location & Breakfast”

Good location near to Petani Parade, nice breakfast

Very courteous counter staf n public relation officer”

Overall i rate A- The staff are all equally friendly & helpful. Only the bfast ala carte is a spolier...mee hoon kicap fried.@@ .unhealty very soaky oiled foodstuff.. wedges..& soaky omelette eggs!!! meehoon patut plain white w veges or cili.

Fantastisk”

As I’m frequently traveling, I’m always prepared my toiletries. But, I would suggest hotel can have at least toiletries. So far, the staffs are friendly and the location also strategic. Easy to find food stalls around.

Unsatisfactory”

Room was nice with beautiful deco. However the toilet is below my expectation. Toilet bowl was dirty, water pressure was reallyyyy low! I dont have heart to have a shower in such toilet. Swimming pool was located at the roof, u need to climb up stairs before u reach the pool. Not recommended if u have arthritis. 😅

COMFORT AND LARGE ROOM”

Good location with many shop and restaurant

Rigtig godt”

its a value for money, nice staff, easily accessible from highway, walk-in distance to food court/restaurant, seven E, breakfast menu r okay.

sangat puas hati”

kawasan yg sgt strategic. . jln kaki je nak ke kfc, bank2 , parkson, kedai makan, deretan kedai baju.. warna bilik yg sgt cantik luas, comel, bilik air besar lengkap dgn seterika, hairdryer.. ada kolam renang tp kecik je best lahhh

Recommended for bug room and highway access”

Only come back at nights, but room is big, if old, but clean. Staff is friendly, though I did not try any if their services. If driving please note their carpark is small with limited maneuvering space.

VERY GOOD SERVICE”

First of all it is just a one night stay. I made a very late booking (11pm) and arrived shortly at 1am. The reception lady is very good, it was just minutes before I got my key although they haven't got notice from Agoda I presume. Another guy her colleague manage to get a parking for me. It was a very good experience. Will be back.

Value for money.”

Easy to find, just near from the Sg. Petani (S) exit of PLUS Highway. Nearby to the Sg. Petani city. Various stalls outside the hotel. Friendly staff are helpful enough. Room was big with all the facilities - iron, iron board, mini fridge, hair dryer. Good enough to stay.

Worthy enough.”

Receptionist and phone desk staff were all friendly. Spacious room with a big bathroom. Have a room service for dinner till 10.30pm. Good location from the PLUS highway exit Sungai Petani (S). Easy to reach Sungai Petani city.

close to expressway exit”

Easy to excess from PLUS. Close to shop and good restaurant. The room is comfortable and the staff are friendly. A good meeting point to meet people. The problem is the parking space which is limited while the parking lot underground is difficult to manouvre and sharp turning.

'Great experience and nice people'”

i stayed at emerald puteri for three day two night ...i had great experience. for the first time i left my wedding ring at the hotel..only realized after three days that i dont wear my ring...so i remembered that i place the ring in the hotel room on the bedside table..i called to check n they are very helpful try their best to look for it...and i was lucky they found n return it to me. the staff are polite and helpful and very honest. all the best to all the staff at the hotel.well done..!

Cozy Stay”

Travel with kids. Enjoy the swimming pool at rooftop and really love the bath tub in the room.

Need improvement for Front Desk Staff”

1. FRONT DESK STAFF should have more training on how to attend customer. Please be more friendly, give a nice smile when attending a guest and when guest is asking regarding facilities in the hotel, please answer it nicely. don't show like you are not responsible to answer all those. 2. The rest is good. Nice room with all facilities including bathtub. Very comfortable to stay. 3. F&B staff is friendly and breakfast is good. Value for money to stay.

Overall is Good”

Check-in and check-out time run smoothly. Basic buffet breakfast served is acceptable. There is only body wash provided in the room or maybe 3in1 (body, shampoo and conditioner). Request to provide shampoo and body wash separately in the room in the future. Overall is good.

Sweet Deco, Good smell, worth the money spent”

Pros: though the hotel is a bit dated, the ambience is sweet as all the furniture are pink! Nasi lemak served for breakfast was so good. Cons: i was not greeted with a smiling face during check in. Toilet bowl was dirty. Tv not clear.

Rigtig godt”

1ST NIGHT ROOM104 AT LOWER FLOOR: NOISY BATHROOM NOT CONDUCIVE- SMELLY AND HUMID. ROOM AIR CONDITION IS NOT IN GOOD POSITIONING ie blowing towards bed headrest causing irritation while sleeping. #REQUEST ROOM CHANGE 2ND NIGHT@ROOM 709 . VERY WELL SATISFIED AS EXPECTED.