Meddelelser fra overnatningsstedet
Gæsterne bedes fremvise gyldigt billed-id og kreditkort ved indtjekning. Bemærk venligst, at hvorvidt særlige forespørgsler kan imødekommes, afhænger af tilgængelighed på ankomsttidspunktet, samt at der kan pålægges et gebyr.
Indtjekning er ikke muligt efter kl.22:00.
Indgang: Kingshighway (hovedindgangen åben) Dørene låses kl. 23:00, og gæster, der ankommer efter dette tidspunkt, skal ringe til hotellets sikkerhedsvagt for at give adgang. (Dette er maskinoversat)
Garanti og gebyr for udeblivelse
Det er påkrævet med et gyldigt kreditkort for at bekræfte hotelreservationen. Afvises betalingskortet ved forhåndsgodkendelsen, vil hotelreservationen blive annulleret. Betaler en tredjepart for værelset, skal der udfyldes en forhåndsgodkendelsesformular for betalingskortet, som skal gives til hotellet mindst 3 hverdage før indtjekning. Udeblivelse og sen afbestilling opkræves et gebyr, der svarer til én nats værelsespris plus skat. Der laves undtagelser i tilfælde af helligdage, særlige begivenheder eller konferencer.
Gebyr for ekstra person: Børn under 18 år bor gratis sammen med deres forældre. Der opkræves et gebyr på 25 USD for den tredje og fjerde voksne, der eventuelt bor på værelset. INDTJEKNING: Gæster vil blive bedt om at bekræfte deres afrejsedato ved indtjekning. Gæster skal være 21 år eller ældre for at tjekke ind. Når først du har bekræftet din afrejsedato, vil der være et ekstra gebyr på 75 USD, hvis du rejser før tid. Kontakt venligst hotellet, hvis du har spørgsmål.
The pool is currently closed for the season.
Sensational Property, More Than Sensational Customer Service”
I can't say enough about how delightful my stay-cation was at The Chase. Spent the day in Forest Park (walking, museums and more) and then chose The Chase for staying the night. The staff was extremely kind and efficient. I had the privilege of staying in one of the newly renovated rooms. It was beautiful and very comfortable. I highly recommend this hotel to anyone looking for a beautiful, historic, upscale property. Looking forward to returning in the warm weather when I can enjoy the stunning outdoor pool!
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Can’t be beat!”
We spent one night at the Chase while visiting Wash U. It is a beautiful hotel in a great location. From the Chase, we were able to walk around the central West End and grabbed dinner at a nearby restaurant. There are a few shops in the area as well including one one of the best independent book stores I’ve ever been to (Left Bank Books) less than half a mile away. Since there is construction going on the the parking garage, they were kind enough to park our parking when we checked in. Really, I can’t imagine staying at a different hotel next time we are back for a visit, especially with the great deal we found through Agoda!
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Beautiful Hotel”
The hotel was beautiful, quiet and had very large rooms and bath rooms. Their special rate was affordable; however, be aware it costs $30 a day to park! It is close to Forest Park and many other St. Louis attractions.
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Wonderful renovation”
This is a classic structure that has been carefully renovated with all the modern luxurious conveniences. The staff is so friendly and helpful, too. Have never stayed at a Sonesta hotel but now I want to find more.
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Fantastisk”
Very nice luxury hotel. Beds were amazing, large room and large bath. Spotless rooms and nice staff. My new go to hotel in St. Louis.
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Got of hotel ”
I always seek hotels and restaurants for that matter with personality and local term. I despise chance. This hotel has it all going for it and I would highly recommend anytime you need to be near the Central West End. Great part of town.
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Weekend getaway”
My family and I frequently visit St. Louis for the weekend and we always try to stay at the Chase if possible. Great location, great amenities and good value most of the time
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Fantastisk”
Still working out the kinks from the remodel but nice hotel
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Better experience than I expected ”
I was told that the hotel would be under renovation during our stay… We hardly noticed. The staff was friendly, the pool was fantastic, the location was great… We were very pleased.
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Beautiful hotel with so much history ”
They are remodeling the pool area. Would love to go back when it is done!
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Good Hotel”
Good Hotel, everything there is very expensive but excellent hotel with wonderful staff.
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Over gennemsnittet”
Renovations going on,. The parking garage is completely tore up and should of been free valet parking or self park for everybody checking in. Major entrance and exit completely shut down. Elevator was not in use and only one other one to use at the other end of building. Air conditioner in our new renovated room did not work properly. Never cooled off. We were not aware of this before booking hotel.
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Over gennemsnittet”
Dirty bathroom with mold stained chipped tile. Bare mattress with only thin flat sheet between us. What??? That is disgusting. Tiny tiny room with tiny window. I was told over the phone before arriving that the room would have a park view. Maybe they meant parking lot view. Finally, when checking out the attendant told me that the price for this day would be $119, before he saw that I had already pre-paid. That is $40 less than what I actually paid!
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Paid way too much money for absolutely nothing”
I Paid $355 for nothing but disappointment. From booking ".Which started at 6 in the evening prior and didn't end until 2:30 a.m. the day of check in. And check in wasn't until 4 p.m. I was told that the booking was paid in full prior to check in. And once I got there I gave the woman my debit card and my ID. "For proof of who I am" And next thing I know she's charging my $60. Before I even got the room key. I was there for a total of 20 minutes before I checked out of the hotel and I'm expecting a full refund for this nonsense
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