Sehr guter effizenter Service”

Für den Zweck des Besuches einer Konferenz war das Hotel ideal geeignet. Sehr hilfsbereite Mitarbeiter, guter Service, ruhiges bequemes und sauberes Zimmer. Alles so wie man es sich selbstverständlich erwartet und erhofft. Super

Beautiful hotel, wonderful breakfast ”

Great Fitness center, relaxing massage. Breakfast buffet was awesome. Room was spotless, staff thoughtful & helpful. Would recommend!

Great!”

Friendliest and most helpful staff of anywhere I have ever stayed! Highly recommend!

Excellent ”

The place is clean, staff are very friendly and accommodating. Location is also good.

BEST”

Very close many restaurant, kombini and near to JR stasion convenient

Exzellent”

Everything are perfect during my stay in Hilton Nagoya. We've paid for an upgrade to the top floor premium executive room, which we have access to the lounge. Metro is within 5 mins walk, and you could even take a long walk to the Sakae shopping area. There're convenience stores, supermarket, different restaurant around the hotel, so you could even spend a relaxing day in the hotel and have a broad choice of restaurant around the area. Will definitely stay here in my next visit to Nagoya.

Great hotel!!”

Awsome with the hotel!! Was a great experience!!

Pleasant stay in Nagoya at the Hilton”

Having previously stayed in other Hilton hotels in other countries, Hilton Nagoya did not disappoint! Although the hotel building itself, on first impression looked abit old, the room is nicely done and retains traditional charm with the Shoji screens (instead of typical curtains). Very clean and comfortable bed. Had nice Japanese breakfast as room service, very nice! The frontdesk staff were very helpful and friendly, and even gave us tips on nice places with visit and convenient ways to travel within the city, after we told them we were visiting on holiday. We will definitely stay in this hotel again on our next trip to Nagoya. We did not go for the Club floor privileges in our booking this time, but next time we would consider it as we saw the view from the lounge looked amazing.

Great Location”

Great for business travelers to use the hotel.

Hotel Room Amenities”

The bedroom is spacious unlike the bathroom/toilet, and is a bit dark with i think just one light. The drinking glass is not clean enough as i can see water marks around it. The vanity kit that is suppose to include 2 cotton pads and 2 cotton buds does not have any.

Well, It’s the Hilton…”

As good as it its reputation. Fantastic view from my room, which was a nice blend of Japan and the West. Breakfasted in my room - it was outstanding.

Good Facilities ”

I really enjoyed the fitness gym. It looks so clean and luxurious. The pool is smaller than I thought but it was nice to take a dip in the summer. The locker rooms look great too.

Not value for money”

Stiff bed even on the executive room.executive lounge not so good.too little option on breakfast.dinner buffet too pricey,food not great.disappointed.

Akzeptabel”

Very good service, room is clean always.

Old and overrated”

Compared to other hotels I stayed in the same city, Hilton is rather old and cannot compete with even the cheaper variety.. There were pieces of small hair in the bathtub when I arrived and the room had a coffee machine but no complimentary newspaper (standard in other hotels with deluxe rooms). The common sauna is suitable for only 2 people and the ofuro (hot tub) next to it is tiny with no view (again, standard in other, same-category hotels). The swimming pool can definitely not accommodate more than 2 swimmers but good for families with small kids. The fitness room is great, probably the only facility that should get 5 stars in the hotel: it is well-equipped, spacious and can be accessed with the room card 24/7. (Another hotel had only an 8-hour window for fitness access in the middle of the day). As for the food, I cannot comment: gave up queuing for breakfast after 30mins as they could not manage the influx of people and did not prep in advance like another hotel I stayed in did. As for the staff, there could be improvements. Recommending to the guest to go to Starbucks for breakfast is not exactly Hilton standard. It would have been great to get at least some compensation. I cannot comment on their language abilities in English as I speak Japanese but I did see two foreign staff both at the concierge and the fitness room desk.

Hilton might be a better choice for biz travelers than for family travelers ”

Overall good hotel, a little bit outdated. Hotel staff and service is business standards with all standard procedures. Full of business travellers so the atmosphere is not right for family with young children. Facility is good but not great up to expectation. Maybe I had too high expectation for a Hilton hotel. Hotel location is great and BF is good. The airport drop off service they had for me was great.

Superb staff! Fantastic location!”

Been going here every time I’m in Nagoya. Staff are always helpful, accommodating and kind. Good location in Sakae too and with lots of restos nearby.

Super cleanand best fitness”

Exzellent”

Nice Hotel with good facilities and a perfect location👍🏻

Fantastisch”

Happy with the staff , except where one did not speak to me politely. I stood my ground and he apologized. I just hope there is a continuous debriefing on how to properly communicate with guests.