Etwas abgelegenes „Hotel“ mit sehr kleinen muffigen Zimmern!”

Das Hotel ist, wenn man den Weg findet, direkt von der Shinjuku Station im Untergrund zu erreichen, jedoch sperrt der unterirdische weg am Abend zu. Die Zimmer waren sehr sehr klein, etwas muffig und Teilweise an den Fenstern leicht Schimmelig. Würde ich nichtmehr buchen, es sei denn es ist nichts anderes mehr frei.

Internet is very slow”

if you are business traveler and need internet to do your work, this is not the place for you. The place location is good, but unfortunately its internet is really bad. It will drop every few min and the speed is slow.

always good!!”

this hotel is best of best !!

Fantastisch”

Location quite far from Shinjuku station, nearer station actually would be Tochomae station. Imagine whole day going around the city, very tired, back to Shinjuku station, still need to walk quite a distance. But to be fair, around Shinjuku station, most of the hotel are far from Shinjuku station, and actually near to other small station. Hotel room is room, and expensive, but again, around Shinjuku area, maybe that is the price for other hotels as well. Conclusion, might not be hotel issue, but if decided to stay Shinjuku area, those are cons. Lastly, this hotel has really 1 bad issue, which is the aircond, you only get to choose 'weak, moderate, and strong' mode. You cant open up the window, and you can control the temperature, and the 'strong' mode, which that small aircond opening, really quite hot to be honest. The temperature is centralized control .....

Good location and value for money ”

Washington Hotel Annex is only 3 to 5 minute from the main building. Thus it is also shared the access convenience to metro and airport. The staff's service is warm and friendly, making the stay very pleasant. The only flaw is the centralised air-conditioning system which makes it impossible to adjust the room temperature. The room is so warm up (due to cold temperature outside) that we need to request for an air cooler from the reception. Though the hotel has warned us about the central air-conditioning system at point of check in, we still feel it should be made known during our booking with Agoda. Hope it would be improved in future. Nevertheless we would still recommend this hotel to friends, provided with the early warning about the above flaw.

gooooooood!!!!! hotel !!”

very good staff ! very kinds staff ! near to shinjuku station & downtown~

very good staff !!”

near to shinjuku station. staffs are very kinds & very well english ! if i visit tokyo, i’ll be again this hotel ^^

Fantastisch”

Pros: -Staff went the extra mile to assist us with our concerns. My husband and I arrived before our check-in time, so they allowed us to use the relaxation room for free. They also agreed to store my family's luggages at the lobby until the airport limousine came though they weren't checked in our hotel. Lastly, when I asked for directions & suggestions a couple of times, they took out a printed map and gave me a detailed explanation of where I need to go, what I need to ride, and where I can buy what I need. -Complete facilities. They even have a weighing scale for the luggages and 2 massage chairs -Clean room -Bus stop is right infront of the hotel. 1 will take you to Shinjuku Station for only 100yen. The other is the airport limousine. So it's very practical to check -in here if you have huge luggages -with restaurants at the lobby. There's mini stop & family mart too. -They have push carts for the luggages Cons: -10-minute walk to Shinjuku Station -bed is a bit too firm

Sehr gut”

Rooms are newly renovated, large bathtub in our twin beded rooms. Very quiet. There is a convenient store at the main building and airport buses to the airports. Tour group also departs from this hotel, which is great. A short 10min walk to the Shinjuku station, and lots of food options around. Best place to stay.

Ausreichend”

Hotel is a walking distance of 10min away from shinjuku station. Location is good if u are using limousine bus pick up, justa 1min walk to nearby washington hotel I gave a 2 star to their facilities and staff service as my experience with them were not very pleasant. Had a 7 night stay with them and on the first say when our first step into the room was very warm, we tried to adjust the aircon by fliiping the aircon switch multiple times and checked the one and only ventilation system is letting out weak air-i can only feel it when i put my hand really close to the ventilation system. My husband is a light sleeper and sensitive to the warm temperature in the room. He barely had a good sleep on the first night after the hectic day of travelling. We tried to speak to the reception om the second day but the staff told us it was a centralised aircon system and they couldnt adjust. Luckily on the subsequent nights the temperature is slightly cooler than before or maybe we have already adapted to it. The windows was locked and we couldnt open it for ventilation, the most we can do is opening the curtains, dont even know if this works because we are left with no choice and we feel that the window had a tiny bit of cold air comin in. We googled and realise there is many hotel in japan having centralized aircon system so i guess it is normal this see this happening? But still im dissapointed with the temperature, the room only relies on the centralised aircon and the guests were not given alternative option (maybe like free up window or fan) We wanted to do laundry and called the recept to check if there is any washing machine available, the staff replied to us in poor english saying that they do not have washing machines for guest usage but laundry service is available. We ask for cost and she told us she dont know because it was sent to multiple vendor and the price may vary. On the last day we then realise there is a laundry service form that indicates the rates on

Superb! ”

Pros. Everything here are fabulous from staff to accomodation to transpo. Easy access on limousine bus to narita airport. It stops infront of the hotel. The Room is nice with view. Enjoying our stay bcoz we love japan. No Cons.

Close to Shinjuku Station”

The hotel was a 5 min walk to the busy area of Shinjuku night life. Tons of restaurants nearby and easy to get to the station. Highly recommend it for ease and ability to get around TOKYO. There is a bus from NRT directly to the hotel, very easy to book!!

Convenient for taking airport Limousine bus”

Airport Limousine Bus stop right in front of Main Block. Close to an underground passage to the South Exit of Shinjuku Station so it's convenient if it rains. Hotel room a bit small guess it cant be help in Tokyo city. But really no space for opening 2 large size suit cases. Cleanliness is good but there is only 1 small lift for all the guests to use so in the morning it's a bit difficult to catch one if need to check out fast.

Exzellent”

Clean and friendly staff. Very convenient as near to limousine airport bus stop and convenience store

Airport Bus Stop”

Airport Bus Stop right outside the hotel.

Recommended ”

Comfortable bed, friendly service and strategic location

Sehr gut”

Pros-Airport transportation is great. The limo stop in front of hotel. Cons- But it is a bit far to walk to train station. I stay there for 3 nights. Overall cleanliness is acceptable, but My dirty coffee cups were untouched and not replaced by housekeeping.

Nice and Convenient hotel to spend vacation with family”

Very convenient location since airport limo bus & Disney drop off and pick up right in front of the hotel. Staff are very nice and helpful. Family Mart and Mini stop in the building too. A few minutes walk to the train station. Very safe place to walk even at night. We enjoyed our stay in this hotel.

Worth it for location”

Hotel is part of the airport limousine bus route. So getting there from either airport has non-issue. Hotel is located with 5 mins walk to Shinjuku station, therefore easy to get around to anywhere. Hotel Annex is a new extension building from the main building. Main building has restaurants, pharmacy, 24 Hour convenience store, no worries if you need supper late at night. Room is super clean and bed is so comfy. In short, value for $$. Will stay here again if go next time.

Shinjuku Washington- GREAT STAY”

the location is very convenient having 7-11 stores with ATM machine just around the block. It is near the SHINJUKU train stations(JR LINES, keio lines and Tokyo subways). Staffs were amazing and accommodating and if in case there would be language barrier, they always have someone that can communicate to in English. Staffs are trust worthy. I left goods and important stuffs in the room still complete each night and exactly where We left them. Facilities are modern and up to date and room is always clean and tidy.