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Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel

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8.3

Excellent

4,443 reviews

4,443 reviews

Housekeeping73
Breakfast19
Shops19
See map

8.5

Excellent

Location rating score

Excellent location - 1.52 kilometers from city center
Exceptional for walking
Walkable places
Shepherd’s Bush Empire

20 m

Bush Theatre

110 m

West12 Shopping Centre

280 m

Goldhawk Road Tube Station

270 m

Shepherd's Bush Market Tube Station

300 m

Popular landmarks
Natural History Museum

3.4 km

V&A - Victoria and Albert Museum

3.7 km

Madame Tussauds London

5.2 km

Buckingham Palace

5.7 km

National Gallery

6.7 km

Closest landmarks
Lime Grove Pharmacy

300 m

Shepherd's Bush (Central) Tube Station

400 m

Lost Lagoon

400 m

Al-Dimashqi

450 m

Healthside Pharmacy

450 m

Dorsett Shepherds Bush Hotel

58 Shepherds Bush Green, Hammersmith, London, United Kingdom, W12 8QE - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hammersmith part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

270 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Free Wi-Fi in all rooms!

Currency exchange

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Cash withdrawal

Fitness center

Restaurants

Coffee shop

This property is in high demand!

23 travelers have booked today.

Value for money8.2
Distance to city center8.5 km
Location rating8.5
Nearest airportHeathrow Airport (LHR)
Distance to airport16.4 km

Rooms available at Dorsett Shepherds Bush Hotel

Excellent
Room comfort & quality

8.6

Executive Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
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Studio Suite
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 king bed or 1 sofa bed
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Dorsett
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
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Dorsett Suite
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 1 double bed
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SUITE DORSETT SUITE
...
    Enter dates to see prices
    Suite
    ...
    • Room size: 35 m²/377 ft²
    • Shower
    Enter dates to see prices
    Executive Club
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices
    Standard Room
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    How much does it cost to stay at Dorsett Shepherds Bush Hotel?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Dorsett Shepherds Bush Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Dorsett Shepherds Bush Hotel?

    For those who wish to drive their own cars, Dorsett Shepherds Bush Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Dorsett Shepherds Bush Hotel?

    Wake up to a great continental breakfast at Dorsett Shepherds Bush Hotel. Full american breakfast is available for guests. There's an additional charge of 15 GBP for adults and 15 GBP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Dorsett Shepherds Bush Hotel?

    Dorsett Shepherds Bush Hotel features an on-site restaurant for your dining convenience.

    Can special events be hosted at Dorsett Shepherds Bush Hotel?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Dorsett Shepherds Bush Hotel. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

    Can business events be hosted at Dorsett Shepherds Bush Hotel?

    On-site venues and convenient event services make Dorsett Shepherds Bush Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 80 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

    What is the smoking policy at Dorsett Shepherds Bush Hotel?

    Dorsett Shepherds Bush Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Dorsett Shepherds Bush Hotel?

    The closest train, metro, or bus station to Dorsett Shepherds Bush Hotel is Goldhawk Road Tube Station, 270 m away.

    What restaurants are nearby Dorsett Shepherds Bush Hotel?

    Restaurants including Shikumen Shepherd's Bush, Pictures and The Sindercombe Social are popular in Dorsett Shepherds Bush Hotel’s neighborhood which is known as Hammersmith.

    What popular shopping places are close to Dorsett Shepherds Bush Hotel?

    Shopping options in Dorsett Shepherds Bush Hotel’s Hammersmith neighborhood include West12 Shopping Centre, Brook Green Market and Kitchen and New Shepherd's Bush Market.

    What are popular attractions near Dorsett Shepherds Bush Hotel?

    Guests at Dorsett Shepherds Bush Hotel can easily visit K Spa, Olympia London and Ravenscourt Park located in the Hammersmith area.

    What popular natural sightseeing spots are close to Dorsett Shepherds Bush Hotel?

    Dorsett Shepherds Bush Hotel’s nearby natural sights include Chiswick located in the same Hammersmith area.

    Show more questions
    See map

    Explore the neighborhood

    What people love about Dorsett Shepherds Bush Hotel

    • 9.2

      Exceptional
      Staff 

      "Friendly staff, very nice hotel."

      BEATRIX

      |

      September 14, 2022

    • 10

      Exceptional

      "The overall feel of the hotel is luxury and comfort."

      Melissa

      |

      September 13, 2022

    • 10

      Exceptional

      "Great hotel."

      Lucyanne

      |

      September 12, 2022

    Property ranking|Compared to 6,454 London properties
    See all rankings
    Room comfort score
    8.6/10
    Value for money score
    8.1/10
    Cleanliness score
    8.8/10
    Service score
    8.4/10
    Better than
    99
    %
    of London properties
    Better than
    97
    %
    of London properties
    Better than
    97
    %
    of London properties
    Better than
    96
    %
    of London properties
    Overall rating:

    8.3

    Excellent
    4,443 reviews
    Cleanliness
    8.8
    Facilities
    7.9
    Location
    8.5
    Read all reviews >
    What travelers say they love:
    Fab hotel easy access to Wembley stadium for Coldplay concer...
    Jayson from United Kingdom
    Couple
    More about Dorsett Shepherds Bush Hotel

    More about Dorsett Shepherds Bush Hotel

    Dorsett Shepherds Bush Hotel

    When you are looking for comfortable and convenient accommodations in London, make Dorsett Shepherds Bush Hotel your home away from home. A stay at Dorsett Shepherds Bush Hotel ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of London are yours with a stay at Dorsett Shepherds Bush Hotel, located just 7.2 km from the famous London Eye.
    The superior services and facilities offered at Dorsett Shepherds Bush Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of London can be assisted with taxi and car hire services available. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
    The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Dorsett Shepherds Bush Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
    Smoking may only take place in restricted designated areas.
    Guests are guaranteed a comfortable stay while at Dorsett Shepherds Bush Hotel. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


    Dining and things to do

    Wake up with no worries at Dorsett Shepherds Bush Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel.
    Never let a day go wasted when you're at Dorsett Shepherds Bush Hotel with all the activities and facilities provided. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


    Around the property

    Venture outside the hotel and explore London. Spend a day and acquire some cultural knowledge at The British Museum located 6.9 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 10.2 km away, among the most sought-after photographs for anyone visiting London.


    Reasons to stay here

    Verified reviews score this hotel higher than 97% of accommodations in the city on value for money.
    Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
    This accommodation beats more than 99% of competition in the city on room comfort.

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    Amenities and facilities
    Very good
    Facilities

    7.9

    Most talked about facilities

    Housekeeping

    45 mentions

    Breakfast

    36 mentions

    Food & Dining

    9 mentions

    Internet

    3 mentions

    Languages spoken

    • English
    • Arabic
    • Chinese [Mandarin]
    • Dutch
    • Estonian
    • Finnish
    • French
    • German
    • Hindi
    • Italian
    • Lithuanian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Spanish
    • Swedish
    • Thai
    • Ukrainian

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Coffee shop
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Grooming service
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Kids meal

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Bicycle parking
    • Car park [nearby]
    • Rental car
    • Taxi service

    Available in all rooms

    • Air conditioning
    • Air purifier
    • Alarm clock
    • Blackout curtains
    • Closet
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • Hand sanitizer
    • Heating
    • Individual air conditioning
    • In-room safe box
    • iPod docking station
    • Ironing facilities
    • Linens
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Slippers
    • Sofa
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Full English/Irish
    Restaurants on site

    Shikumen

    • Cuisine: Asian, Chinese
    • Menu: Buffet
    Location
    58 Shepherds Bush Green, Hammersmith, London, United Kingdom, W12 8QE
    Excellent
    Location

    8.5

    Airports

    • Heathrow Airport (LHR)
      16.4 km 29 min drive
    • London City Airport (LCY)
      18.9 km 59 min drive

    Public transportation

    • Goldhawk Road Tube Station
      270 m 4 min walk
    • Shepherd's Bush Market Tube Station
      300 m 4 min walk

    Hospital or clinic

    • Lime Grove Pharmacy
      300 m

    Shopping

    • Camden Market
      6.9 km 25 min drive

    Convenience store

    • The Co-operative Food
      1.0 km 4 min drive

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Natural History Museum
      3.4 km
    • V&A - Victoria and Albert Museum
      3.7 km
    • Madame Tussauds London
      5.2 km
    • Buckingham Palace
      5.7 km
    • National Gallery
      6.7 km
    • Big Ben
      6.9 km
    • The British Museum
      7.0 km
    • London Eye
      7.2 km
    • Tower of London
      10.3 km
    • Tower Bridge
      10.3 km

    Nearby landmarks

    • Shepherd’s Bush Empire
      20 m
    • Bush Theatre
      110 m
    • Goldhawk Road Tube Station
      270 m
    • West12 Shopping Centre
      280 m
    • Shepherd's Bush Market Tube Station
      300 m
    • Lime Grove Pharmacy
      300 m
    • Shepherd's Bush (Central) Tube Station
      400 m
    • Lost Lagoon
      400 m
    • Al-Dimashqi
      450 m
    • Healthside Pharmacy
      450 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 3 year(s).

    Children 3-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Distance from city center8.5 km
    • Travel time to airport (minutes)40

    Extras

    • Breakfast charge (unless included in room price)15 GBP

    The property

    • Number of bars/lounges1
    • Number of floors8
    • Number of restaurants1
    • Number of rooms 317
    • Year property opened2014
    • Most recent renovation2014

    Reviews of Dorsett Shepherds Bush Hotel from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.8
    Facilities7.9
    Location8.5
    Room comfort and quality8.6
    Service8.4
    Value for money8.2
    High score for London
    Rating
    9+ Exceptional (223)
    8-9 Excellent (102)
    7-8 Very Good (132)
    6-7 Good (42)
    <6 Below Expectation (61)
    Time of the year
    Mar - May (120)
    Jun - Aug (159)
    Sep - Nov (148)
    Dec - Feb (133)
    All guests (991)
    All room types
    All languages

    Show reviews that mention 

    Showing 560 verified guest comments
    12345
    10.0
    Exceptional
    Holly from United Kingdom
    Couple
    Dorsett
    Stayed 2 nights in November 2021

    Amazing”

    We visited for winter wonderland 2021 and it was amazing I’m incredibly fussy but the photos really do not do it justice how great this hotel is incredibly clean with the most friendly staff, walking distance to Westfield and shepherds bush underground. The hotel also give you a vip pass to present at the shopping centre to receive discounts and they were also happy to keep our bags in a locked room for us once we had checked out so we did not have to carry them round on our final day. Could not recommend more!

    Reviewed November 29, 2021

    See room deals

    Dear Holly It's always a delight to hear from our guests especially one such as yours with such glowing feedback about the hotel's overall services and the team's efficiency and helpfulness. We could not ask for a more positive feedbacck than the one that you have given us and we look forward to your return visit soon. Warmest regards GM of Dorsett Shepherds Bush

    Responded December 29, 2021
    Dorsett Shepherds Bush Hotel
    10.0
    Exceptional
    Jannett from Chile
    Family with teens
    Dorsett
    Stayed 3 nights in February 2020

    The light in Shepards Bush”

    We were staying at a budget hotel nearby, which turned out to be a nightmare. When we decided to move, Agoda suggested the Dorsett, just a couple of metres away. We could not believe. Great value for money. Rooms are spacious, comfty and spotless. Staff was friendly and ready to help at all times. Staying at the Dorsett was one of the highlights of our stay in London. The location is perfect: close to 3 Underground stations, and bus stops towards Victoria and Oxford Street. We highly recommend the Dorsett Shepards Bush!

    Reviewed February 26, 2020

    See room deals

    Thank you for the amazing review! Glad you had a great time with us. We are looking forward to welcoming you again soon! Dorsett Shepherds Bush team

    Responded March 02, 2020
    Dorsett Shepherds Bush Hotel
    10.0
    Exceptional
    VICTORIA from United Kingdom
    Couple
    Dorsett
    Stayed 1 night in June 2019

    AWESOME!”

    I can not give a high enough review of this hotel. Super clean, super friendly helpful staff and very comfortable room. But most of all SUSANNA at the concierge went out of her way to make my stay special. Off her own bat she organised little extras that were a wonderful surprise! This is now my go to hotel for my London stays!

    Reviewed July 03, 2019

    See room deals

    9.6
    Exceptional
    Adrian from Spain
    Business traveler
    Dorsett
    Stayed 2 nights in March 2019

    Sometimes noisy, but clean & good staff”

    Checked in early & got an accessible room (larger but weird shower), however the was close to some sort of central HVAC system, making a constant, low pitched droning sound. I tried sleeping with earplugs on but still couldn’t, so I ended up giving up at around 4am and the staff at the front desk moved me to a different room without making a fuss. For that I am thankful. For those who are curious (I couldn’t sleep, so I started looking into it): at around 4am, the “loud” room measured between 53 and 57 dB. The “quiet” new room was at around 41-44 dB (all with the room fan off). Still noisier than a quiet city apartment (30 dB), but better. Other than that, rooms are very clean & well maintained. The basic non-accessible room might be a bit tight for two people – I’m traveling alone so it’s fine. There’s no water bottles on the minifridge (it’s empty) but there’s a kettle with some tea bags and instant coffee. There are no toiletries or slippers, so bring your own. WiFi is very good.

    Reviewed March 04, 2019

    See room deals

    10.0
    Exceptional
    Darren from United Kingdom
    Couple
    Dorsett
    Stayed 1 night in January 2020

    Brilliant Hotel”

    Loved staying at the Dorsett Hotel Shepherds Bush. Wonderful room which was spotlessly clean. All staff were very friendly and made you feel extremely welcome. Hotel is located near good tube links, and is close to the Westfield Shopping Centre. Definitely recommend and will be staying there again.

    Reviewed January 13, 2020

    See room deals

    Thank you for the amazing review! Glad you had a great time with us. We are looking forward to welcoming you again soon! Dorsett Shepherds Bush team

    Responded March 02, 2020
    Dorsett Shepherds Bush Hotel
    10.0
    Exceptional
    Anna from United Kingdom
    Couple
    Dorsett
    Stayed 3 nights in November 2021

    Quality hotel”

    Booked here because of a good deal on the price and it was genuinely somewhere worth a lot more. Friendly staff, very clean rooms with Elemis toiletries, lots of fluffy towels etc. 3 minute walk to the tube on the central line, lots of nearby cafes/restaurants to choose from. Would stay here again.

    Reviewed November 24, 2021

    See room deals

    Dear Anna It's lovely to hear from you and we are delighted that you have enjoyed your stay with us. We are happy to note too that you have found the hotel price as value-for-money and that the overall cleanliness and comfort of the hotel has met your expectations; so too has the location of the hotel. We look forward to your return stay and thank you so much for sharing your experience with us. Sincerely GM of Dorsett Shepherds Bush

    Responded December 29, 2021
    Dorsett Shepherds Bush Hotel
    9.6
    Exceptional
    Alexander from Israel
    Family with teens
    Room Assigned on Arrival
    Stayed 4 nights in July 2019

    Very Nice!”

    My nephew and I stayed at the hotel for 4 nights. the rooms was not small. the beds were very comfortable and it was quiet, though our window overlooked a construction site. It was very clean with a fridge, a kettle with provision of tea and coffee a safe box. The breakfast was very good with a choice of cold and cold meals, vegetables and fruit. There is a bar where wine tasting is organised. One can enjoy afternoon tea there too.There is a gym open 24 hours and a sauna. The hotel provides laundry service. The personnel was very helpful and friendly. There are lots of food stores, cafes and restaurants around the hotel. There is a huge outlet very close to the hotel. There are two subway lines within 300 meters from the property and it takes 15-20 minutes to get tom the very center of London. It is also convenient to get to trains stations and Heathrow airport.

    Reviewed August 07, 2019

    See room deals

    9.6
    Exceptional
    Ileena from Malaysia
    Family with young children
    Executive Room
    Stayed 4 nights in May 2022

    Comfort, location and amazing room ”

    Room, location and comfort definitely 🌟. 5 mins walk from both Shepherd’s Bush and Shepherd’s Bush Market tube stations. Room is very well equipped and bus 94 that departs from practically the front door of the hotel. Superbly designed and clean. Hospitality is lacking in terms of communication with staffs, front concierge and clients. Minibar wasn’t working well and I had addressed it to the lobby staff. Not sure if it ever gets fixed/checked as temperature remains as before. No feedback even. Room got cleaned very late on our last day due to shortage of staffs. Very well understood though. All in all, I would recommend this hotel for travellers who’s here in London at your own comfort and not needing any additional assistance. I’d suggest the staffs to be sent for training in Dorsett hotels in Asia as to get the gist from what Dorsett hospitality is worth for.

    Reviewed May 19, 2022

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    10.0
    Exceptional
    Olga from Russia
    Business traveler
    Deluxe
    Stayed 1 night in January 2019

    Great stay!!!”

    Great location. Friendly and helpful staff. Clean, spacious and beautiful room. Big and comfy bed. Glad they had the Night Room Service. Didn’t want to go anywhere after a long day so I ordered delicious food while watching TV in bed. The breakfast was great as well.

    Reviewed February 06, 2019

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    10.0
    Exceptional
    Anita from United Kingdom
    Solo traveler
    Deluxe
    Stayed 1 night in January 2019

    Lovely hotel great location”

    Lovely clean hotel with comfortable beds and pillows! Staff were very friendly and helpful. Great location for the Shepherds Bush Empire!

    Reviewed January 23, 2019

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    9.6
    Exceptional
    Sophy from United Kingdom
    Couple
    Dorsett
    Stayed 2 nights in March 2022

    Great hotel”

    Room 505. Lovely quiet double room, huge comfortable bed. Fridge with 2 glass bottles of water. Ironing board and iron, big full length mirror and plenty of other mirrors in bathroom and room. TV, digital alarm clock with charger socket built-in. Bar and restaurant not open but not problem because there are plenty of cafes, restaurants, bars and shops in the immediate vicinity. Perfect location for the Shepherd's Bush Empire, just 2 doors down. Looking forward to staying again in future.

    Reviewed March 07, 2022

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    10.0
    Exceptional
    Prisca from United Kingdom
    Solo traveler
    Dorsett
    Stayed 4 nights in April 2022

    Worth a try”

    No much to say than fitted for the intended purpose, big up for the room attendance ladies who are doing a great job. Keep it up However, if you are driving please arrange for parking as this facility is not available for the hotel. Other than that great experience and will be surely back there. Thank you

    Reviewed April 15, 2022

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    10.0
    Exceptional
    Manjit from United Kingdom
    Group
    Dorsett
    Stayed 2 nights in May 2022

    Perfect ”

    Convenient & close to tube stations, comfy bed & great shower & complementary toiletries. Very comfortable stay indeed. Would definitely stay again!

    Reviewed May 28, 2022

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    10.0
    Exceptional
    patricia from United Kingdom
    Couple
    Dorsett
    Stayed 3 nights in July 2019

    dorsett shepherds bush”

    Excellent hotel close to tube station to get around, shops and restaurants nearby. Only drawback was they only provided one chair to sit on in the hotel room, there should be two chairs for two people.

    Reviewed July 09, 2019

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    10.0
    Exceptional
    Rosalind
    Family with teens
    Dorsett
    Stayed 3 nights in April 2019

    Exceptional”

    The room was very clean. Very comfortable bed. And great location especially if you like shopping !! Lovely staff too

    Reviewed April 30, 2019

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    9.2
    Exceptional
    Richard from United States
    Couple
    Dorsett
    Stayed 8 nights in December 2019

    A great choice”

    This is the second time we have stayed at this facility while visiting family in London. We will be back. Even though our room faced the street it was quiet. The room was very nice with a very comfortable bed. The housekeeping staff ensured that it was immaculate. I was sick for a couple of days and the housekeeping staff respected the "do not disturb" sign, which was very much appreciated. Front desk staff were great at check in and greeted us each time we returned to the hotel. We had a special request which they went out of their way to accommodate. The staff at the small bar area are great. If you are now thinking that we were impressed by the staff, you are right. Congratulations to the management. The Westfield shopping center and numerous restaurants are within easy walking distance. Numerous bus lines stop just outside the hotel and the tube is within easy walking distance.

    Reviewed December 27, 2019

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    10.0
    Exceptional
    Amy from United Kingdom
    Couple
    Dorsett
    Stayed 1 night in October 2019

    Great hotel ”

    Room was small but very clean and bright. Brilliant shower. Location was excellent

    Reviewed October 24, 2019

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    10.0
    Exceptional
    Faith from United Kingdom
    Couple
    Dorsett
    Stayed 1 night in January 2022

    Beautiful Plush Hotel”

    Gorgeous hotel and the customer service was exceptional. Nothing was a problem and the response from the staff was quick, professional and courteous. Highly recommend!

    Reviewed February 01, 2022

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    Dear Faith It's such a pleasure to hear from you and we are very delighted to learn that you have enjoyed your recent stay with us. We look forward to your return visit soon. Sincerely GM of Dorsett Shepherds Bush

    Responded February 11, 2022
    Dorsett Shepherds Bush Hotel
    9.2
    Exceptional
    Surachet from Thailand
    Couple
    Dorsett
    Stayed 3 nights in April 2019

    Nice hotel and front desk staff were so helpful.”

    I stayed there during 6th-8th April 2019, there was a problem with the toilet in my room on the first night, after that the front desk staff (who was trainee I could not remember her name), assisted to change the room and treated us very nice. The stay was fine. Only one thing I would like to complain about is the cleaning maids who were shouting in the walkway in front of our room at 8AM. I understood they were cleaning the room. But their conversation was so long and noisy until I needed to open the door and ask them to be quieter. Before the return me with making face to me. I had nothing to do but feel quite dissatisfied with them on how they should keep privacy for customer stay.

    Reviewed April 10, 2019

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    10.0
    Exceptional
    rosanna from United Kingdom
    Group
    Studio Suite
    Stayed 1 night in June 2019

    Amazing ”

    Honestly one of the nicest hotels I've ever stayed in. It's worth the money. I would come back here again. So happy with our stay

    Reviewed July 04, 2019

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