Travelling to United Kingdom? Read all updated requirements before you book.
DoubleTree by Hilton Hotel London ExCel
DoubleTree by Hilton Hotel London ExCel
DoubleTree by Hilton Hotel London ExCel
DoubleTree by Hilton Hotel London ExCel
DoubleTree by Hilton Hotel London ExCel
DoubleTree by Hilton Hotel London ExCel
DoubleTree by Hilton Hotel London ExCel

Removed from saved list

8

Excellent

3,110 reviews

3,110 reviews

Housekeeping3
View2
Food & Dining1
See map

7.1

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Tower Bridge 7.9 km
Tower of London 7.9 km
London Eye 11.0 km
Big Ben 11.3 km
The British Museum 11.6 km
National Gallery 11.6 km
Buckingham Palace 12.5 km
Madame Tussauds London 13.5 km
V&A - Victoria and Albert Museum 14.7 km
Natural History Museum 14.9 km
Nearby landmarks
ExCeL 90 m
Royal Docks Adventure 150 m
London Regatta Centre 190 m
Marvel Avengers Station 270 m
White 360 m
Ham Creek Wood 380 m
DLR - Prince Regent Metro Station 400 m
DLR - Royal Albert Metro Station 500 m
Residents' Gym 570 m
Cundy Park 590 m

DoubleTree by Hilton Hotel London ExCel

Excel, 2 Festoon Way, Royal Victoria Dock, London, United Kingdom, Canary Wharf, London, United Kingdom, E16 1RH - See map

Make your best journey to London with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Canary Wharf part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Show more

Highlights

400 meters to public transportation

Check-in [24-hour]

Free airport transfer

Currency exchange

Free Wi-Fi in all rooms!

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

6 travelers have booked today.

Value for money7.3
Location rating7.1
Nearest airportLondon City Airport (LCY)
Distance to airport800 m

Rooms available at DoubleTree by Hilton Hotel London ExCel

Queen Guest Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Queen Guest Room with Sofa
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
King Suite with City View
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King One Bedroom Suite With Water View
...
  • Room size: 54 m²/581 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Queen Deluxe Room with View
...
  • Room size: 24 m²/258 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Twin Guest Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Queen Accessible Guest Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Twin Deluxe Room with View
...
  • Room size: 24 m²/258 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Twin Accessible Deluxe Room with Water View
...
  • Room size: 21 m²/226 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Twin Accessible Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton Hotel London ExCel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton Hotel London ExCel?

DoubleTree by Hilton Hotel London ExCel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at DoubleTree by Hilton Hotel London ExCel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, DoubleTree by Hilton Hotel London ExCel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 12 GBP per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at DoubleTree by Hilton Hotel London ExCel?

Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree by Hilton Hotel London ExCel. Adults can enjoy breakfast offered with an additional charge of 17.95 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DoubleTree by Hilton Hotel London ExCel?

DoubleTree by Hilton Hotel London ExCel features an on-site restaurant for your dining convenience.

What is the smoking policy at DoubleTree by Hilton Hotel London ExCel?

DoubleTree by Hilton Hotel London ExCel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to DoubleTree by Hilton Hotel London ExCel?

The closest airport to DoubleTree by Hilton Hotel London ExCel is London City Airport, 800 m away.

What is the closest train, metro, or bus station to DoubleTree by Hilton Hotel London ExCel?

The closest train, metro, or bus station is DLR - Prince Regent Metro Station, 400 m away from DoubleTree by Hilton Hotel London ExCel.

What restaurants are nearby DoubleTree by Hilton Hotel London ExCel?

DoubleTree by Hilton Hotel London ExCel’s neighborhood is Canary Wharf which includes popular restaurants such as Burger & Lobster, Waterfront Brasserie and Fox Connaught.

What popular shopping places are close to DoubleTree by Hilton Hotel London ExCel?

Located in the Canary Wharf area, DoubleTree by Hilton Hotel London ExCel is close to great shopping choices like White, Lloyds of Kew Bookshop and Gallions Reach Shopping Park.

What are popular attractions near DoubleTree by Hilton Hotel London ExCel?

DoubleTree by Hilton Hotel London ExCel’s location in the Canary Wharf neighborhood makes it close to famous attractions including Marvel Avengers Station, Cundy Park and Newham City Farm.

What popular natural sightseeing spots are close to DoubleTree by Hilton Hotel London ExCel?

DoubleTree by Hilton Hotel London ExCel is located within Canary Wharf, which makes it conveniently close to natural sights including Ham Creek Wood, Ashburton Wood and Huge Fig Tree.

Show more questions
See map

Explore the neighborhood

What people love about DoubleTree by Hilton Hotel London ExCel

  • 9.6

    Exceptional
    Staff 

    "Very clean, comfy hotel, super friendly staff, good food and bar, amazing views, location is near everything you need, would stay here again."

    Mr

    |

    September 18, 2022

  • 8.4

    Excellent

    "Quiet environment and I slept well."

    Samuel

    |

    December 31, 2019

  • 7.2

    Very good
    Spaciousness

    "Room was comfortable and spacious."

    Claire

    |

    November 25, 2019

Overall rating:

8

Excellent
3,110 reviews
Cleanliness
8.0
Facilities
7.5
Location
7.1
Read all reviews >
More about DoubleTree by Hilton Hotel London ExCel

More about DoubleTree by Hilton Hotel London ExCel

DoubleTree by Hilton Hotel London ExCel

Make everyday special with all that London has to offer with a stay at DoubleTree by Hilton Hotel London ExCel.
DoubleTree by Hilton Hotel London ExCel offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring London is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the DoubleTree by Hilton Hotel London ExCel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at DoubleTree by Hilton Hotel London ExCel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at DoubleTree by Hilton Hotel London ExCel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
DoubleTree by Hilton Hotel London ExCel offers unique recreational opportunities for all guests. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Be sure to visit some of the city's popular sights during your stay in London. A great museum trip can be had at The British Museum located 11.5 km away, with local art that provides a sense of the region. Be sure to visit Tower of London located 7.9 km away, an item on every checklist of those who travel to London.

Show more
Amenities and facilities
Very good
Facilities

7.5

Languages spoken

  • English
  • Filipino
  • French
  • German
  • Greek
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • On-site entertainment
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet facilities
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Vegetarian
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

The Salt Port Restaurant & Delicattessen

  • Cuisine: British
  • Menu: Buffet

The Bidder & Co Lounge

  • Cuisine: British
  • Menu: Buffet
Location
Excel, 2 Festoon Way, Royal Victoria Dock, London, United Kingdom, Canary Wharf, London, United Kingdom, E16 1RH
Very good
Location

7.1

Airports

  • London City Airport (LCY)
    800 m 7 min drive
  • Gatwick Airport (LGW)
    42.2 km

Public transportation

  • DLR - Prince Regent Metro Station
    400 m 6 min walk
  • DLR - Royal Albert Metro Station
    500 m 6 min walk

Hospital or clinic

  • City Airport Dental
    870 m

Convenience store

  • WHSmith
    870 m 6 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Tower Bridge
    7.9 km
  • Tower of London
    7.9 km
  • London Eye
    11.0 km
  • Big Ben
    11.3 km
  • The British Museum
    11.6 km
  • National Gallery
    11.6 km
  • Buckingham Palace
    12.5 km
  • Madame Tussauds London
    13.5 km
  • V&A - Victoria and Albert Museum
    14.7 km
  • Natural History Museum
    14.9 km

Nearby landmarks

  • ExCeL
    90 m
  • Royal Docks Adventure
    150 m
  • London Regatta Centre
    190 m
  • Marvel Avengers Station
    270 m
  • White
    360 m
  • Ham Creek Wood
    380 m
  • DLR - Prince Regent Metro Station
    400 m
  • DLR - Royal Albert Metro Station
    500 m
  • Residents' Gym
    570 m
  • Cundy Park
    590 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • Hotel offers dedicated pet experience. A pet service charge of 35 GBP per stay is payable on property. Pets are permitted up to 35 Kilograms.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee0 GBP

Extras

  • Breakfast charge (unless included in room price)17.95 GBP
  • Daily Internet/Wi-Fi fee0 GBP

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 287

Parking

  • Daily parking fee12 GBP

Reviews of DoubleTree by Hilton Hotel London ExCel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness8.0
Facilities7.5
Location7.1
Service8.0
Value for money7.3
High score for London
Rating
9+ Exceptional (8)
8-9 Excellent (4)
7-8 Very Good (3)
6-7 Good (4)
<6 Below Expectation (8)
Time of the year
Mar - May (2)
Jun - Aug (7)
Sep - Nov (12)
Dec - Feb (6)
All guests (95)
All room types
All languages
Showing 27 verified guest comments
12
9.6
Exceptional
Gina from United States
Couple
Twin Accessible Deluxe Room with Water View
Stayed 1 night in June 2019

great hotel ”

For some reason Agoda has this hotel's address in the Canary Wharf, which is why I chose this hotel, but it is not in the Canary Wharf area. It is near a convention center and not much else (no real restaurants or pubs within walking distance), but it is a great hotel and very easy accessible to the major parts of London. I LOVED the hotel bar and sitting area; we stayed for 5 nights and really appreciated and enjoyed the staff. Great room and facilities and decently priced.

Reviewed July 07, 2019

See room deals

9.2
Exceptional
Darren from United Kingdom
Family with young children
Queen Guest Room
Stayed 1 night in October 2019

Exceptional”

Good location for the Excel and Docklands, we enjoyed the journey via, Riverboat and DLR. Rooms were comfortable and the staff pleasant. Staff needs to be careful with Hot cookies, while they were never given directly to kids. One of my sons has a nut allergy and some cookies contained Walnuts

Reviewed October 14, 2019

See room deals

9.2
Exceptional
Bevan from United Kingdom
Couple
Queen Guest Room
Stayed 2 nights in June 2022

Exceptional”

Couple of things a bit tired in the bathroom but apart from that great stay with friendly, helpful staff and clean room.

Reviewed June 05, 2022

See room deals

8.4
Excellent
Samuel from United Kingdom
Solo traveler
Queen Guest Room
Stayed 2 nights in December 2019

Stylish and comfortable. ”

Good breakfast. Good views of river. Comfortable rooms. Quiet environment and I slept well.

Reviewed December 31, 2019

See room deals

8.4
Excellent
Poo from Malaysia
Business traveler
Twin Guest Room
Stayed 4 nights in October 2019

Good location near to Excel London”

Near to convention centre. A bit far from downtown. 45 min by train.

Reviewed October 28, 2019

See room deals

7.2
Very good
Claire from United Kingdom
Business traveler
Queen Guest Room
Stayed 2 nights in November 2019

Not Canary Wharf”

This hotel is classed as Canary Wharf according to Agoda however is 30 mins away if travelling by DLR/Tube. They do offer a shuttle service which helps and driver was lovely. Ate at the restaurant and second night staff were extremely rude when I questioned my meal and stood over me then whilst I ate making me feel very uncomfortable. Room was comfortable and spacious.

Reviewed November 25, 2019

See room deals

7.6
Very good
Poo from Malaysia
Business traveler
Twin Deluxe Room with View
Stayed 6 nights in October 2019

Good hotel but far from downtown”

Suitable for business travelers who participating events in Excel London

Reviewed October 28, 2019

See room deals

8.0
Excellent
Abbas from United Kingdom
Business traveler
Queen Guest Room
Stayed 4 nights in January 2019

Good”

Nice decent hotel.

Reviewed January 15, 2019

See room deals

6.8
Good
Willem from United Kingdom
Couple
Deluxe King with Waterview
Stayed 1 night in January 2020

We had dinner in the restaurant. Several items on menu “not available” e.g vanilla ice cream! ”

Staff very friendly, sure. A staff member offered to call for a taxi but unfortunately we were completely ripped off by a dodgy person who claimed to be a taxi driver. No meter in the car and only taking cash. Not happy about this.

Reviewed January 09, 2020

See room deals

5.6
Mariyam from Maldives
Group
Deluxe King with Waterview
Stayed 6 nights in October 2021

Not an ideal place”

Service is not at all good. They do not accept cash. Inly credit card is accepted which you are not aware of until u arrive at the hotel. No food outlets nearby. Too far from city center.

Reviewed March 13, 2022

See room deals

4.8
Nassar from United Kingdom
Business traveler
Queen Accessible Guest Room
Stayed 2 nights in July 2022

Acceptable”

The room had a horrible smell to it. The air-conditioning didn't work. The shower hot water remained piping hot even when dialing it down so unusable. All in all an very low quality room for the price.

Reviewed July 14, 2022

See room deals

3.2
Paul from United Kingdom
Couple
Queen Guest Room
Stayed 1 night in August 2019

Nothing around”

Wrong directions on there site sent me to wrong hotel and did not help me and by time got to hotel dod not have time to get ready to go back into London to go to theatre so lost out on money to watch a show

Reviewed August 31, 2019

See room deals

10.0
Exceptional
NITIN from India
Business traveler
Twin Accessible Room
Stayed 4 nights in November 2017

Nice location and access to public transport”

Good for Canary Wharf based business meeting...and sticks to Hilton culture and values

Reviewed November 29, 2017

See room deals

8.8
Excellent
Holly from United States
Business traveler
Twin Accessible Room
Stayed 3 nights in September 2016

Great if Excel center is your destination.”

Not centrally located for tourism but very convenient for Excel Center and University of East London

Reviewed September 11, 2016

See room deals

5.2
Anita from Estonia
Couple
Queen Guest Room
Stayed 2 nights in November 2018

Uncomfortable”

The airconditioner was extremly loud and we had to call, so the staff would turn it off completly and then the heating was turned off too, so the room was really cold and had no ventilation then. There were really big dust rolls next to the bed too.

Reviewed November 20, 2018

See room deals

6.4
Good
Brenda from United Kingdom
Family with young children
Queen Guest Room
Stayed 2 nights in December 2018

Poor check in ”

40 mins to check in

Reviewed December 11, 2018

See room deals

6.4
Good
James from United Kingdom
Couple
Queen Guest Room
Stayed 3 nights in August 2016

fridge”

No refridge

Reviewed August 17, 2016

See room deals

5.6
Joseph from Canada
Couple
Twin Accessible Room
Stayed 4 nights in July 2016

Missing fridge”

No fridge

Reviewed July 29, 2016

See room deals

9.6
Exceptional
Mr from United Kingdom
Group
Queen Guest Room with Sofa
Stayed 1 night in September 2022

Very Nice Hotel, Great Location”

Very clean, comfy hotel, super friendly staff, good food and bar, amazing views, location is near everything you need, would stay here again.

Reviewed September 18, 2022

See room deals

5.6
Asanka from Papua New Guinea
Family with young children
Queen Guest Room with Sofa
Stayed 3 nights in September 2022

Clean Good Hotel”

Good Clean Hotel. Location is bit concerned, if you do not have own transport won’t fit with your plans. Bit far away from DLR station, walkway to DLR looks haunting, you hardly see people walking. There is no places to Eat around the hotel unless you go to hotel restaurant. EXCEL is close everyday by 4PM, hard to find food or even coffee shop around afterhours or early morning

Reviewed September 18, 2022

See room deals

12
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss