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Exterior view, DoubleTree by Hilton London Heathrow Airport in London
King Deluxe Room - Guestroom, DoubleTree by Hilton London Heathrow Airport in London
a large building with a clock on the front of it, DoubleTree by Hilton London Heathrow Airport in London
a room with two chairs and a table, DoubleTree by Hilton London Heathrow Airport in London
Lobby, DoubleTree by Hilton London Heathrow Airport in London
a room filled with lots of different types of gaming equipment, DoubleTree by Hilton London Heathrow Airport in London
a living room filled with lots of furniture, DoubleTree by Hilton London Heathrow Airport in London

Removed from saved list

8

Excellent

454 reviews

454 reviews

Housekeeping8
Breakfast5
Food & Dining3
See map

7.8

Very good

Location rating score

Very good location
Popular landmarks
Natural History Museum 16.4 km
V&A - Victoria and Albert Museum 16.7 km
Madame Tussauds London 18.4 km
Buckingham Palace 18.8 km
National Gallery 19.9 km
Big Ben 20.0 km
The British Museum 20.2 km
London Eye 20.4 km
Tower of London 23.4 km
Tower Bridge 23.4 km
Nearby landmarks
Dunn Chemists 20 m
Riverside Venue 460 m
Berkeley Meadows 520 m
Avenue Park 580 m
Crane Valley Park - Cranebank 760 m
Gardens/Grassland 870 m
PEX staff car park 950 m
Cranford Park 980 m
E2 Staff Car Park 1.1 km
TBC 1.1 km

DoubleTree by Hilton London Heathrow Airport

745 Bath Road, Heathrow, London, United Kingdom, TW5 9QE - See map

Make your best journey to London with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Heathrow part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Daily housekeeping

Hilton CleanStay

Clean and Ready for you

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "During the COVID-19 pandemic, hotels are only permitted to be open to receive key workers. In order to validate the booking we require that all guests/companies/agents scan a copy of the intended guests Key Worker status prior to their arrival. Any passengers using Heathrow Airport as a connecting flight destination will need to provide a passport and ongoing travel itinerary. It is unfortunate that we will not be able to receive guests without this status is confirmed."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Game room

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money8.0
Distance to city center22km
Location rating7.8
Nearest airportHeathrow Airport (LHR)
Distance to airport3.2 km

Rooms available at DoubleTree by Hilton London Heathrow Airport

Excellent
Room comfort & quality

8.4

King Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
King Guest Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
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Twin Guest Room
...
  • Room size: 21 m²/226 ft²
  • Courtyard view
  • 2 single beds
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Queen Guest Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
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Presidential Bed Junior Suite
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Twin Accessible Room
...
  • Room size: 21 m²/226 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Queen Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 sofa bed and 1 queen bed
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Family Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds and 1 queen b...
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Executive Room
...
  • Room size: 25 m²/269 ft²
  • Separate shower/bathtub
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Junior Presidential Suite
...
  • Room size: 37 m²/398 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton London Heathrow Airport?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton London Heathrow Airport?

DoubleTree by Hilton London Heathrow Airport is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 6 GBP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at DoubleTree by Hilton London Heathrow Airport also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is available for a fee of 15 GBP per day. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

Is breakfast offered at DoubleTree by Hilton London Heathrow Airport?

Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree by Hilton London Heathrow Airport. Adults can enjoy breakfast offered with an additional charge of 17 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DoubleTree by Hilton London Heathrow Airport?

DoubleTree by Hilton London Heathrow Airport features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can business events be hosted at DoubleTree by Hilton London Heathrow Airport?

On-site venues and convenient event services make DoubleTree by Hilton London Heathrow Airport an ideal choice for hosting events such as conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at DoubleTree by Hilton London Heathrow Airport?

DoubleTree by Hilton London Heathrow Airport does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to DoubleTree by Hilton London Heathrow Airport?

Travel by air is easy with Heathrow Airport only 3.1 km away from DoubleTree by Hilton London Heathrow Airport.

What is the closest train, metro, or bus station to DoubleTree by Hilton London Heathrow Airport?

The closest train, metro, or bus station to DoubleTree by Hilton London Heathrow Airport is Hatton Cross Tube Station, 1.6 km away.

What restaurants are nearby DoubleTree by Hilton London Heathrow Airport?

Restaurants including DoubleTree by Hilton Hotel London Heathrow Airport, Chini Chor and Rockys Take Away are popular in DoubleTree by Hilton London Heathrow Airport’s neighborhood which is known as Heathrow.

What popular shopping places are close to DoubleTree by Hilton London Heathrow Airport?

Shopping options in DoubleTree by Hilton London Heathrow Airport’s Heathrow neighborhood include Two Rivers Shopping Centre.

What are popular attractions near DoubleTree by Hilton London Heathrow Airport?

Guests at DoubleTree by Hilton London Heathrow Airport can easily visit Riverside Venue, Berkeley Meadows and Avenue Park located in the Heathrow area.

What popular natural sightseeing spots are close to DoubleTree by Hilton London Heathrow Airport?

DoubleTree by Hilton London Heathrow Airport’s nearby natural sights include Gardens/Grassland, Kent and Emile d’Heyst located in the same Heathrow area.

See map

Explore the neighborhood

What people love about DoubleTree by Hilton London Heathrow Airport

  • 8.4

    Excellent
    Cleanliness

    "Rooms were cleaned and good size."

    Vicky

    |

    December 22, 2022

  • 10

    Exceptional
    Cleanliness

    "The room was big enough for our family of three, and was very clean."

    Melissa

    |

    November 25, 2019

  • 7.6

    Very good
    Breakfast

    "Nice clean hotel, breakfast was good, decent size room."

    Saad

    |

    July 19, 2019

Overall rating:

8

Excellent
454 reviews
Cleanliness
8.5
Facilities
7.6
Location
7.8
Read all reviews >
More about DoubleTree by Hilton London Heathrow Airport

More about DoubleTree by Hilton London Heathrow Airport

DoubleTree by Hilton London Heathrow Airport

Wake up to a magical day and enjoy all that London offers with a stay at DoubleTree by Hilton London Heathrow Airport.
The range of services provided by DoubleTree by Hilton London Heathrow Airport ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in London.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at DoubleTree by Hilton London Heathrow Airport are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water and a coffee or tea maker in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and toiletries in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Guests of DoubleTree by Hilton London Heathrow Airport can even have groceries delivered to their room for cooking, using the hotel's special service.
DoubleTree by Hilton London Heathrow Airport promises you a fun-packed holiday with a variety of activities and facilities. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

36 mentions

Internet

22 mentions

Breakfast

21 mentions

Food & Dining

12 mentions

Languages spoken
  • English
  • Arabic
  • Dutch
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dining table
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Trash cans
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Full English/Irish
Restaurants on site
745 Restaurant
  • Cuisine: European
  • Menu: Buffet, A-la-carte

Location

745 Bath Road, Heathrow, London, United Kingdom, TW5 9QE
Very good
Location

7.8

Airports
  • Heathrow Airport (LHR)
    3.2 km 17 min drive
  • Gatwick Airport (LGW)
    39.6 km
Public transportation
  • Hatton Cross Tube Station
    1.7 km 8 min drive
  • Hayes And Harlington Train Station
    2.7 km
Hospital or clinic
  • Dunn Chemists
    20 m
Convenience store
  • WHSmith
    1.3 km 7 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Natural History Museum
    16.4 km
  • V&A - Victoria and Albert Museum
    16.7 km
  • Madame Tussauds London
    18.4 km
  • Buckingham Palace
    18.8 km
  • National Gallery
    19.9 km
  • Big Ben
    20.0 km
  • The British Museum
    20.2 km
  • London Eye
    20.4 km
  • Tower of London
    23.4 km
  • Tower Bridge
    23.4 km
Nearby landmarks
  • Dunn Chemists
    20 m
  • Riverside Venue
    460 m
  • Berkeley Meadows
    520 m
  • Avenue Park
    580 m
  • Crane Valley Park - Cranebank
    760 m
  • Gardens/Grassland
    870 m
  • PEX staff car park
    950 m
  • Cranford Park
    980 m
  • E2 Staff Car Park
    1.1 km
  • TBC
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-16 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 17 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • During the COVID-19 pandemic, hotels are only permitted to be open to receive key workers. In order to validate the booking we require that all guests/companies/agents scan a copy of the intended guests Key Worker status prior to their arrival. Any passengers using Heathrow Airport as a connecting flight destination will need to provide a passport and ongoing travel itinerary. It is unfortunate that we will not be able to receive guests without this status is confirmed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee6 GBP
  • Distance from city center22km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)17 GBP
  • Daily Internet/Wi-Fi fee0 GBP
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 200
  • Year property opened2008
  • Most recent renovation2008
Parking
  • Daily parking fee15 GBP

Reviews of DoubleTree by Hilton London Heathrow Airport from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.5
Facilities7.6
Location7.8
Room comfort and quality8.4
Service8.3
Value for money8.0
High score for London
Rating
9+ Exceptional (75)
8-9 Excellent (101)
7-8 Very Good (115)
6-7 Good (50)
<6 Below Expectation (29)
Time of the year
Mar - May (70)
Jun - Aug (124)
Sep - Nov (83)
Dec - Feb (93)
All guests (454)
All room types
All languages

Show reviews that mention 

Showing 370 verified guest comments
12345
10.0
Exceptional
Dilmeet from United Kingdom
Couple
Queen Guest Room
Stayed 1 night in March 2019

It was fantastic stay thank you ”

Loved our night! stay was clean and location was good, loved how the staff gave us cookies when we came that was very sweet, reception was amazing, polite and fast at checking in which is amazing. Our room was clean and beds are very cosy lovely hotel. Thankyou for a lovely stay hope to come again!!

Reviewed April 05, 2019

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Thanks for staying with us. We appreciate your feedback!

Responded July 16, 2019
DoubleTree by Hilton London Heathrow Airport
10.0
Exceptional
Melissa from United States
Family with teens
Queen Guest Room
Stayed 1 night in November 2019

Perfect!”

We had an overnight layover here. The staff members here are so friendly and pleasant. We got warm cookies upon arrival. The room was big enough for our family of three, and was very clean. The restaurant downstairs had delicious food. We took the Hotel Hoppa to and from the hotel and airport for a reasonable fee. We'd definitely stay here again.

Reviewed November 25, 2019

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Dear Melissa Thank you for your review regarding your stay with us. It is always a pleasure to read positive feedback. We hope to welcome you back soon. Kind regards Rukhsana

Responded January 22, 2020
DoubleTree by Hilton London Heathrow Airport
9.2
Exceptional
Marilyn from Israel
Solo traveler
Queen Guest Room
Stayed 1 night in July 2021

A nice one-night stay”

The hotel was very accommodating and worked well for a pre-flight stay. Because of COVID, the Hotel Hoppa bus ran only once every hour, which was quite inconvenient, but in no way the fault of the hotel

Reviewed July 07, 2021

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Dear Marilyn Thank you for taking the time to share your experience about your recent stay at our hotel. . Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Kind regards Rukhsana Hassam

Responded January 21, 2022
DoubleTree by Hilton London Heathrow Airport
8.8
Excellent
Stuart from United Kingdom
Business traveler
Queen Guest Room
Stayed 1 night in March 2019

Nice Hotel”

Very clean and has been updated, the hotel is not near Terminal 5, a 30 minute bus ride

Reviewed March 27, 2019

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Thanks for staying with us. We appreciate your feedback!

Responded July 16, 2019
DoubleTree by Hilton London Heathrow Airport
8.0
Excellent
Alexander from United Kingdom
Family with teens
Queen Deluxe Room
Stayed 1 night in July 2022

Okay for one night”

Chose this hotel as it was fairly close to Heathrow. Rooms were adequate but a bit tired looking. Breakfast was very poor, probably the worst I’ve experienced and not what I’d expect from a Doubletree hotel. Many of the selections were empty and not replenished, particularly the continental items. Even the bread was not replenished. Only one coffee machine which seemed to need constant attention from the staff…location of the coffee machine and juice machine meant that this area was very congested. Many of the tables in the restaurant during breakfast were also left uncleared, I assume due to a lack of staff. Overall it was okay for one night but I wouldn’t use again if I had a choice elsewhere.

Reviewed July 06, 2022

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rukhsana Hassam

Responded July 08, 2022
DoubleTree by Hilton London Heathrow Airport
8.8
Excellent
Kanyanan from Thailand
Solo traveler
Queen Guest Room
Stayed 1 night in June 2019

Very Good with room”

Very good for go to airport

Reviewed June 19, 2019

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Thanks for staying with us. We appreciate your feedback!

Responded July 16, 2019
DoubleTree by Hilton London Heathrow Airport
8.4
Excellent
jonathan from United Kingdom
Couple
Queen Guest Room
Stayed 2 nights in February 2022

Comfortable Staycation”

Good friendly hotel with adequate comfortable room.Second time staying and would certainly day again

Reviewed February 21, 2022

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Dear Jonathan Thank you for your review and we hope to welcome you back soon. Kind regards Rukhsana Hassam

Responded February 22, 2022
DoubleTree by Hilton London Heathrow Airport
7.6
Very good
Eric from Canada
Family with young children
King Guest Room
Stayed 1 night in June 2022

Feels more like a 3 star hotel”

It’s an ok hotel. One of the cheapest I could find but still expensive… room is kind of smaller Than I was expected for 4 stars hotel. Check in so weird, I didn’t think those bar tables were for check in. Again it felt more like a 3 stars hotel. I would expect a 4 star hotel to be more professional, clean cut check in counter than this very casual style. Otherwise it’s a hotel like you expect it to be.

Reviewed June 05, 2022

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Dear Eric Greetings. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back. Kind Regards, Rukhsana Hassam

Responded June 28, 2022
DoubleTree by Hilton London Heathrow Airport
7.6
Very good
Nik from Malaysia
Solo traveler
Queen Guest Room
Stayed 2 nights in November 2021

Pre departute convenience”

I stayed here for a change from my usual location in Hounslow central. This hotel is on Bath Road, some 3 bus stops away from Hounslow West, the nearest tube station. Gentring into central London is bothersome as the nearest tube is not a walkable distance. But the advantage is for pre departure as this hotel is served by the Hotel Hoppa that takes guests to Heathrow for a minimal £5.50. Hotel has own restaurant and room service. Its a Double Tree so the standard is assured. It has parking for £15 a night (for hotel guests). Across the road are a few eateries and convenience stores. In all, its a good pre-departure or post-arrival transit hotel.

Reviewed November 30, 2021

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Dear Nik Thanks for staying with us. We appreciate your feedback! kind regards Rukhsana

Responded January 21, 2022
DoubleTree by Hilton London Heathrow Airport
7.6
Very good
Saad from United Kingdom
Couple
King Guest Room
Stayed 1 night in July 2019

Nice stay”

Nice clean hotel, breakfast was good, decent size room.

Reviewed July 19, 2019

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Thanks for staying with us. We appreciate your feedback!

Responded July 22, 2019
DoubleTree by Hilton London Heathrow Airport
6.4
Good
Naweed from United Kingdom
Group
King Guest Room
Stayed 1 night in August 2021

Okay but not a great experience ”

The really messy car park with it’s over-flowing bins gave a poor first impression. Nothing major but a few niggles that wouldn’t encourage me to book again sadly. For the price paid we will stick to our usual budget hotel next time, at least we know they are consistent! We had booked a King size room plus 2 twin rooms. Only one of these rooms had spare pillows, there was a power cut in the king room and there weren’t any instructions on how to operate the shower in either of the twin (accessible) rooms. The power cut and shower problem was dealt with swiftly by reception however we would suggest leaving some instructions for the showers ( the controls aren’t obvious at all!!). We checked in around 3 p.m. and sadly were given only 3 of your lovely cookies to share between the 5 members of our group! Upon being cheeky enough to ask, we were told to ask for them in the morning ( they still weren’t available in the morning!). Small matters but these touches should ( and have done in the past) give you an edge over your competitors.

Reviewed August 16, 2021

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Dear Naweed Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Kind regards Rukhsana

Responded June 01, 2022
DoubleTree by Hilton London Heathrow Airport
10.0
Exceptional
Andrea from Hong Kong SAR, China
Solo traveler
King Deluxe Room
Stayed 1 night in January 2013

Good for Heathrow stopovers”

Spacious room, courteous staff, delicious breakfast

I had an enjoyable stay at DoubleTree Heathrow for one night on my transit. The room was spacious and clean and the staff members were most eager and helpful in their service. My booking did not come with breakfast, but I paid £17 for the breakfast anyway because it looked too delicious to pass. Traveling to Central London takes an hour (bus followed by tube), but I'd recommend this hotel to anyone who just needs a great place to stay on Heathrow transit and not planning to base their activities in downtown London. Free WIFI in the lobby.

Reviewed January 25, 2013

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9.2
Exceptional
Arthur from United States
Couple
Twin Accessible Room
Stayed 1 night in April 2018

Quiet and convenient to Heathrow Terminals”

The quiet, soundproof rooms at the Doubletree Hilton were a welcome chance to get a good night’s sleep before a long 23-hr trip to Hawaii via Chicago and Los Angeles. Temperature control was digital and provided comfortable sleep environment. The hotel does not have a workout facility or store but local Tesco Express and ethnic restaurants are across street. Hoppa Bus or van/limousine service to Heathrow Terminals at a cost. I thought the 24 pound van shuttle cost for three adults was a bit pricey. Hoppa Bus Shuttle is less than 5 pounds per passenger.

Reviewed April 30, 2018

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Dear Reviewer Thank you for your review and comments. Looking forward to seeing you back soon. kind regards

Responded May 15, 2018
DoubleTree by Hilton London Heathrow Airport
9.3
Exceptional
MOI from Malaysia
Family with teens
Stayed 2 nights in July 2012

Very clean and modern hotel with spacious rooms”

Clean. Great breaakfast. Spacious rooms

We flew into Hearthrow Airport to spend 2 days in London before leaving for Iceland. The hotel was better than what we expected for the price we paid. Staying in Double Tree by Hilton fits our schedule nicely and we had a very enjoyable 2 day stay without having to rush and yet enjoyed the city of London.

Reviewed July 21, 2012

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9.3
Exceptional
Boon from Singapore
Group
King Guest Room
Stayed 1 night in July 2013

Nice Comfortable Room and Good Staff Service”

Nice Comfortable Room, Good Staff Service.

I stay at this hotel for one night as I am preparing to leave London via Heathrow the next day. So, I was not looking for extensive full facilities or things like that. So, was not expecting much, but I am very satisfied and happy about the stay. The first impression of the hotel is excellent as the front desk staff, whom handle my check-in was professional, polite, prompt and helpful. The Welcome Biscuit was really a delighted surprise and thumbs up for making the customer feel good. Of course, the biscuit tasted delicious too. The next big thing which I am immensely happy about is the room. I booked the room on Agoda for 3 guests. When I entered the room, the bed for the third person is already set up ready to use. I am impressed. Next the room is clean and tidy. The complimentary tea and coffee section was well equipped and I found hot chocolate which is real good. There is even a pack of walker cookie, which is cool. Also there were two complimentary water - one still and one sparking. Next the bath rooms are clean and the toiletries were really very good quality. The showers hot and cold water mix works perfectly without much adjustment or waiting time. The beds, pillows and blankets were soft and comfortable. Overall, the stay were excellent with nice comfortable room and good staff service. The probably minor negatives were the room windows are just next to the car park lot. We can see the cars clearly just in front of the windows. So, if you like bright sun light to come in but are concern about the possibility of being seen from the outside, then it is still wise to close the curtain. I did not really check but I believed the windows are tinted and cannot be viewed from outside.

Reviewed July 21, 2013

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8.7
Excellent
Laura from United Kingdom
Couple
King Guest Room
Stayed 1 night in April 2013

Friendly staff, ideal for an airport stay”

Shuttle, Fast Internet, Friendly Staff

We only stayed at the DoubleTree Hilton at Heathrow Airport for one night but the stay was comfortable, the staff were very friendly and accommodating and it was the ideal place to stay for a layover at Heathrow. We would definitely stay here again.

Reviewed May 03, 2013

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8.3
Excellent
Tay from Singapore
Couple
King Guest Room
Stayed 3 nights in May 2013

Easy access to heathrow airport and great pricing”

Comfortable and big room; value for money; near to airport

We had booked 2-3 nights in London at this hotel at very good rate via agoda, partly becos we booked it 3 months in advance and the price was still very cheap. The airport bus at 4.50pounds bring us directly from heathrow airport to the door step of the hotel. The rooms are big and clean and wifi free . The restaurant and bar serve a variety of food. Overall, I would stay in this hotel again if i go back to London.

Reviewed June 17, 2013

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9.3
Exceptional
Stephen from United Kingdom
Couple
King Guest Room
Stayed 5 nights in July 2012

Well organised and friendly Hotel”

Clean Rooms, nice comfortable bed, very nice restuarant with resonable pricing very friendly and efficient staff..

The location is good although a little further from the airport than we expected but a good bus service both local and airport buses, service the hotel. Their are several convienience stores and eateries close by which is fine if you dont like to eat in the hotel restuarant. The staff are remarkably friendly and helpful. Although very close to the flight path into Heathrow the noise from aircraft is almost unnoticeable once inside the hotel. Rooms are very comfortable and have good amienities.

Reviewed September 09, 2012

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8.7
Excellent
Heather from United States
Couple
King Deluxe Room
Stayed 1 night in March 2013

Very comfortable room & great service”

great service, nice modern design, very convenient to the airport

I really enjoyed my stay at this hotel. We received a great deal & found the hotel to be very easy to get to on the airport shuttle. The staff were extremely friendly & met us with freshly baked cookies. Overall, I really enjoyed our 1 night there & would recommend this hotel for those needing a stay by Heathrow Airport.

Reviewed March 28, 2013

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10.0
Exceptional
karen from Australia
Family with teens
Twin Guest Room
Stayed 1 night in November 2012

Excellent hotel”

great location awesome staff

We thoroughly enjoyed our stay here, easy access to Heathrow via bus good with service.Our reception was wonderful we were greeted by great, friendly and helpful staff. The room was spacious, clean and comfortable. The hotel restaurant had a great selection of meals and it was good value for money, there were also pizza and pub food across the road. This is a great airport hotel I would definitely stay here again.

Reviewed November 12, 2012

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