DoubleTree by Hilton London Marble Arch
See all the incredible sights of London when you stay at DoubleTree by Hilton London Marble Arch. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at DoubleTree by Hilton London Marble Arch, just 2.8 km from London Eye.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in London.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at DoubleTree by Hilton London Marble Arch include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! DoubleTree by Hilton London Marble Arch has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Have some relaxing fun with family and friends at the shared lounge and TV area.
Around the property
Take some time to explore London. Learn about the city's art history with a day at The British Museum located 2.1 km away, where you can see collections by famous artists. Pose in front of Tower of London located 5.6 km away, and you can always show your friends the time you went to London.
Thank you for the fantastic service”
The team at Doubletree by Hilton Marble Arch were exceptional and went out of their way to make sure I had a wonderful stay. A special thank you to Head Concierge, Maroun Kahil for your constant smile and attention to detail, making my stay so memorable!! Hotel was very comfortable and in a fabulous location. I would definitely stay again when next in London
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Excellent location. Good service”
A pleasant stay. Very convenient. Safe environment & security.
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Very good location ”
If shopping is important for your vacation this is the apt place to stay in
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great location for shopping”
one minute walk onto Oxford Street..great location and great friendly staff, !
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great location & staff”
Great for Oxford Sreet & the staff are super friendly..would go back.
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Very good”
The hotel furnitures are a little outdated. It should be a 3 star hotel. The location is perfect.
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GOOD LOCATION SMALL ROOM”
GOOD LOCATION SMALL ROOM
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Underwhelming and not as advertised”
After upgrading our booking to a Queen Guest Room for our one night stay, we arrived before quickly heading out to our table booking and start the evenings plans. The hotel itself is fantastically located and lands you on the door step of plenty of restaurants and bars. The room however was disappointingly underwhelming, especially for the price. The bed fell short of the standard queen size dimensions, but the team were adamant it was a queen and justified the bed size by explaining ‘some countries think it’s big and some small’ - even going on to saying ‘you must be spoilt at home’. We were shown an upgraded room with a slightly larger bed which we questioned on being an actual queen sized bed, to be told ‘no this even bigger than queen (it wasn’t), and we could have that if we paid for an upgrade - beginning to run late for our first reservation we politely declined. Now not wanting to turn a disappointing start to the trip in to a disaster, we headed out. Returning late that evening, and after what was a fairly warm day, we got back to a particularly warm room. Retiring for the night we decided to use the air con, which only happened to offer a working auto mode or off; no manual configuration. So auto is was. Only to wake some hours later that auto was on 16’ and the room was now a fridge. Now had the team been slightly more supportive of our initial disappointment, we may have contacted for support, but at this point a walk round other rooms to be told ‘other countries have different preferences like the beds, we gave up and turned it back from ‘fridge freezer’ mode to ‘deal with the heat’. We had booked the breakfast for the morning and you will be seated in a basement area, with less frills than a premier inn. Not the worst hotel we’ve stayed in, but as an avid user of Hilton over the years, this fantastic location is all it’s got going for it. We won’t be visiting again in a rush.
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Nightmare ”
The room and hotel facility is very old and of low quality. The floor corridor is very narrow and not so clean. I’m surprised this place is associated with Hilton! I stayed at previous double tree hotel before and it was nice. But this one is definitely one of the worst hotel I visited.
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DISAPPOINTING! WILL NEVER STAY IN ANYMORE HILTON'S!!! ”
I have stayed in many Hilton's all over the world and as a Hilton Honour member this was the worse! *Upgraded my room to family room as I had parents who uses walking stick, they gave me a room with 10 stairs *I have another friend staying on next floor bigger room with no stairs! *Water only free upon check in, other days pay for it *WiFi must be purchased unless you are a member *The hotel lobby smell like am Indian Temple *The hotel lobby filled with Indian God pictures & statues *Receptionist at lobby very proud and cocky especially the ladies *Only saving grace were the 2 concierge guys, who were so friendly and helpful, they deserve a promotion I am never ever booking another Hilton Anymore!
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Perfect location, really nice hotel”
I got a really good deal from Agoda for this hotel, didn't know what kind of place to expect but was VERY pleasantly surprised. The service was excellent, concierge particularly; the location was great, very close to Marble Arch tube and 1 minute walk to the great shops of Oxford Street. Also, we walked to London Marylebone station in 10 minutes. The room was really nice, spacious for London with a beautiful bathroom, all clean and well maintained. A bit strange to be at lower ground level, but no problems with that. Breakfast was continental, very delicious, but was surprised when he said full English (advertised as £19.95) was also included in our deal. Great night, would absolutely stay again, just not during the Olympics :P
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Convenient location. Room a bit small.”
When we made our reservation, it was called Mostyn now is under Hilton management. The hotel is very close to Oxford Street, Hyde Park and Marble Arch station. The room is small but quite nice. Great choice for sightseeing.
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Great location & hotel, ask for bigger room”
Booked to be able to stay close to a friend's wedding. Easy to find, barely 4 minutes' walk from Marble Arch station. Found out on departure that no. 30 bus goes direct to / from King's Cross. Very close to Oxford Street / Hyde Park etc. Helpful if curt front staff. Very recently refurbished therefore very modern. However I wonder regarding the longevity of the work, as some things were of dubious workmanship: toilet door that cannot lock as receiving plate is in wrong place; bath with no plug; light with no on / off switch; media hub with HDMI input but no cables to borrow; a "spa / gym" with no spa. Also the standard room provided is tiny, on 4.5th floor, up a separate flight of stairs (no lift from 4th to 4.5th). Spoke with reception who upgraded to much nicer room at same price. Had breakfast included in Agoda price (great deal). One of the ladies who served us was awesome, friendly, efficient. Food nice but would not pay extra for it at the price they charge. One morning the lady was not there and the other staff were not attentive or caring at all. Would definitely recommend, but make sure you ask for the nicer room and only get breakfast if it is a good deal, otherwise got to the Sainsbury's / M&S / Selfridge's round the corner!
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Awesome”
My wife lost her wedding ring and ear rings but the Head of Housekeeping, Edna found it and return them to her immediately. These kind of honesty is very rare to find these days so we really appreciate and valued our fond memories at Double Tree by Hilton Marble Arch Hotel. The other staffs were also very helpful and friendly throughout our stay. *Thumbs up*
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Great shopping location, adequate and nice rooms”
Mattress a bit soft for my liking. Rooms quite new and clean. Everything a little squeezed but well designed use of space. Value for money great shopping location although at the Marble Arch end of Oxford Street it's a long walk to the West End. Marble Arch Tube is convenient. Marlybone Station convenient for those wanting to go to Bicester Village cut price branded goods shopping. (1 hour Train journey with a short shuttle coach to the Village).
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Amazing Customer Service”
The day I was supposed to check out of my hotel room, I lost my internet connection. I don’t know if it was due to my international phone provider or something else. I couldn’t book an uber ride because of that. Stephanie at front desk was kind enough to help me check my phone setting. However it was so late that I had to rush to the airport. I decided to use the hotel transportation instead. When I got to the airport, Stephanie called me to say that I had left my valuable belongings in the room and that Chelina the housekeeper found them. I almost cried because they were gifts for my mom for Mother’s day. Stephanie shipped my lost items to the US. I am so grateful for the wonderful and honest staffs at double tree Marble Arch. Thank you so much Stephanie and Chelina! 🙏 You have no idea how much this means to me. God bless your good deeds and wishing you success and all the best things in life. ❤️
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Great room and friendly staff”
Hotel was recently refurbished. Great quality for the price. Large LCD. Great lighting. Good shower. Dark/sultry colour scheme in room and corridor. Staff were very friendly. As we'd gone for the cheapest deal we thought we'd only get a continental breakfast but were surprised to be able to order anything from the breakfast menu at no cost. Staff also held our luggage until the evening after checkout at no cost. Located just off the end of Oxford street near Hyde Park.
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Great Location”
The hotel is perfectly located in Oxford street. All shopping outlets are within walking steps. Very close to marble arch and hyde park and not far from regent park. The staff are friendly and helpful. The room is not very spacious and the price is a bit high. Overall, I had a nice stay.
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Good location along Oxford Street”
basically a well located hotel near marble arch tube station and along oxford street with several shopping malls. if you have several luggages arrange for shuttle service to heathrow airport as most of the tube stations are accessible only by stairs. the shuttle service costs 19 pounds and takes last than an hour but depending if it fetches others from hotels along the way. the heathrow express train also costs 19 pounds and takes only 15 mins from paddington train station to the airport, however will still need to take the tube from marble arch to paddington which costs around 2 pounds, so the total is 21 pounds, total travelling and waiting time maybe 30 to 45 mins with the inconvenience of stairs and the crowd. overall a satisfactory stay.
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Comfortable hotel centrally located.”
We were well greeted at the Reception. Room though small had a very comfortable bed. However the housekeeping is sadly lacking. Overall, it is a good hotel to stay if anyone wishes to be near Marble Arch and near to some malls.
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