A modern hotel with superb views ”

A well designed and tasteful hotel in the metropolitan Tokyo. All staff are well trained except surprisingly the tall manager in the breakfast restaurant. When he saw us waiting outside, he still spent one minute to talk to his subordinate before approaching us.

Excellent hotel, highly recommend”

The hotel is in superb location, staff were very friendly, helpful and were all able to communicate in English. It is located in the heart of the business district, very close to public transportation as well. The rooms are very clean, the hotel in general are a quite getaway even though it is amongst one of the most bustling area. Could not have asked for a better experience.

Luxurious hotel with impeccable attention to detail”

My husband and I splurged in the Prince Gallery for a 2-night stay to round off our honeymoon trip in Japan. And this is one the best decisions we have made! The check-in receptionist was extremely pleasant and changed our room to one with a better view once she found out that it was our honeymoon. After check-in, we went out for dinner and came back to an absolutely wonderful surprise in our room. Beautiful little gifts were prepared and ready for us when we got back in honor of our honeymoon. Those little touches made all the difference in our final stay in Tokyo ! Needless to say, service was flawless and the room was extremely clean and comfortable. Thank you for making our final stay in Tokyo to be such a memorable one :)

Excellent”

The room is trendy & spacious but comfortable. Our room has a great view to the city and the facility are state of art - everything is controlled via tablet. The service is also attentive. The hotel is on top of subway and easy access to other places in Tokyo. But if you are on a shopping trip, this hotel might not be your top choice as it is not close to shopping area. Overall, it is a superb hotel and good value for money. Definitely we come back next time when I go to Tokyo.

amazing hotel”

hotel is amazing, nice staff, nice hardware and good service. breakfast at club lounge and restaurant both are taste good. the only thing need to improve is the english of some stuff need more training

Great location lovely spa amazing spacious room ”

Walking distance to Restaurants and Bars

A fabulous hotel”

Love this hotel!!! The room was sublime: an amazing view of Tokyo skyline. The concierges were always helpful in finding restaurants for us to eat and making reservations. They even mailed an oversized package for us to the US. The staff was always cheerful. The only downside was the food. The breakfast menu was pricey and not up to the quality of the outstanding hotel services. Would highly recommend.

Amazing Staff and Facilities ”

Our last night in Tokyo we decided to stay at The Prince Gallery, to unwind and relax. It was totally worth the price. Our room was incredible, the gym and spa great! The staff was extremely professional and accommodating. I couldn't recommend this hotel enough. We'll definitely be back next time we're in town.

INCREDIBLE”

Just do it. Treat yourself to the Prince Gallery. The rooms, the service, the club lounge, the restaurants... all amazing. The only potential drawback could be the location, but that's ONLY if you're wanting to stay in a nightlife-centric neighborhood like Shinjuku. But it's extremely close to 2 train stations and still a great, safe neighborhood overall, fitting for a 5-star hotel.

Wow. What an amazing experience.”

My husband and I have certainly stayed in bigger and more expensive suites, but we've never had the level of customer service we enjoyed here. We were showered with polite attention, champagne, a free sake tasting, delicious food up in the club (which was a part of the suite we booked), and polite attentiveness. The room and bathroom were also incredible. We overlooked the location of the original Imperial Palace, and taking a bath with floor to ceiling windows above the 30th floor was a treat. We also enjoyed the restaurant and cocktail bar. It was our last evening in Japan on our honeymoon, so we decided to splash out both on the hotel and on dinner at the contemporary Japanese restaurant. The food was delicious and the presentation innovative and playful. I think the only slight down note was the service in the bar area. The bar itself is stunning -- like the decor all over the hotel. However, it was incredibly busy and we had to ask for assistance twice. Besides that, perfect.

A special treat!”

Our last hotel to visit for our week long stay in Japan and we were very pleased from the moment we walked into the reception on floor 36. Awesome views!!!! Staff very friendly and helpful. Beautiful artwork placed about. My absolute favorite though was the smoke out wall between the bedroom and bathroom - so very cool and fun! I also loved sitting on the window bench and working on the computer right next to the awesome view from the 32 floor. We only took taxis to and from so I don't know exactly how far it is from any type of train or bus stop/station. Neighborhood is very quiet. Would definitely stay again.

Kind Associates!”

The front desk associates are very kind, and the room was clean. We told them about the anniversary and they provided chocolate and macaron, and we enjoyed it. The view was good, however the hotel is located little bit away from the station. But the concierge was kind, very good at English and the explanation was really detail, so it was not that big problem. It was first time in Japan, we had very lovely time!

Definitely Recommend!”

We stayed at The Prince Gallery for 4 nights and thought it was a great hotel. The rooms are new and modern, and the shower is very nice. We had a view of the city and Mt. Fuji from our room. The staff is very nice and eager to help. We were heading to Osaka next and my husband wanted tickets to an event that was sold out online. The concierge was able to get us the tickets and arranged for us to pick them up when we arrived in Osaka. The hotel felt less westernized than some of the other luxuryI hotels in Tokyo and Osaka, which we liked. One downside is there was only 1 english channel on tv. Not a huge deal since we were out of the room most of the time, but would have been nice to have more options in that respect. overall it was an excellent hotel (especially for the price) and we would definitely stay there again.

Awesome!!”

Very nice upscale hotel and the environment is very new. Our room was on the 34th floor and had a beautiful view of the city. The club lounge environment was great and the breakfast has provided my favorite English breakfast tea while meals are also delicious. The shower was awesome and we were happy to use the bluetooth speakers in the room. Staff was friendly and accommodating and the lounge service was great as well. Hotel is easy to get to by metro as well. We will be back again.

Very nice Hotel. Clean, New, Staff super friendly”

the hotel close to subway line. you can easily go to Shinjuku, Odaiba, Harajuku, and Shibuya. a walking distance to imperial palace. Also, the hotel surrounded by the place that you can see the cherry blossom. you can take the airport shuttle bus directly to the hotel. the price of the hotel seem to be high but you get what you pay.

Above and beyond perfection ”

This is a new hotel that recently opened .From the moment of entering the hotel the Japanese effciency and the hotel itself were second to none .The staff could not do enough for you and the room was of high quality with all the comforts and modern technology to make the stay extremely comfortable .I have nothing but positive comments to say on this hotel.

Amazing hotel”

All automatic & very good hospitality

Nice hotel ”

I like this hotel Nice view~

Άριστο”

everything is greay except UX of electronics is overengineered. couldnt figure out how to turn off light in toilet which wakes up randomly and beeps at midnight

Great room, great view ! But remember the swimming pool is not for children”

Very new, spacious and nice room with great view. Swimming pool not for children !!