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Swimming pool, Fairmont El San Juan Hotel in San Juan
Fairmont El San Juan Hotel
Facilities, Fairmont El San Juan Hotel in San Juan
Lobby, Fairmont El San Juan Hotel in San Juan
Beach, Fairmont El San Juan Hotel in San Juan
Beach, Fairmont El San Juan Hotel in San Juan
Casino, Fairmont El San Juan Hotel in San Juan

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8.0

Excellent

1,998 reviews

1,998 reviews

See map
See map

7.3

Very good

Location rating score

Very good location - 120 meters to the beach
Exceptional for walking
Parking
Available
Walkable places
San Juan Waterfun
110 m
Playa Isla Verde
120 m
George Bared Jeweler
160 m
Martini’s Cabaret
270 m
Hot Dog Cycling
340 m
Closest landmarks
El Chico Lounge
100 m
Pine Grove Beach
330 m
Intercontinental Hotel Parking
350 m
Isla Verde
540 m
Arrecifes Pro Ciudad (Isla Verde Reef Marine Reserve)
590 m

Fairmont El San Juan Hotel

6063 Av. Isla Verde, Parque Isla Verde, San Juan, Puerto Rico, 00979 - See map

Make your best journey to San Juan with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Parque Isla Verde part of San Juan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Luis Muñoz Marín International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

120 meters to the beach

Free Wi-Fi in all rooms!

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Spa

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in San Juan every 15 minutes on Agoda.com
Value for money5.0
Location rating7.3
Nearest airportLuis Muñoz Marín International Airport (SJU)
Distance to airport910 m

Rooms available at Fairmont El San Juan Hotel

OCEANVIEW ONE BEDROOM SUITE 1 KING.Sitting area, pullout sofabed, dining table.
...
  • Room size: 75 m²/807 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
POOLSIDE VILLA TERRACE ROOM 1 KING.Ground level, private terrace.
...
  • Room size: 33 m²/355 ft²
  • Outdoor view
  • 1 king bed
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PARTIAL OCEAN VIEW TWO BEDROOM SUITE 1 KING, Sofabed, dining table.
...
  • Room size: 113 m²/1216 ft²
  • Ocean view
  • 1 king bed and 2 queen beds
Enter dates to see prices
FAIRMONT PATIO 1 KING.Located on t he 3rd Floor of the Grand Tower. Private patio.
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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FAIRMONT 1 KING. Located in the Grand Tower.
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
DELUXE PARTIAL OCEAN VIEW 1 KING. Located in Grand Tower.Partial Ocean Views.
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 2 queen beds
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DELUXE 1 KING.Located in the Grand Tower.
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed
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Signature Queen Room with Ocean View
...
  • Room size: 60 m²/646 ft²
  • Sea view
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Fairmont Queen Room with Private Patio
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 queen beds
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Signature King Room with Ocean View
...
  • Room size: 60 m²/646 ft²
  • Sea view
Enter dates to see prices

Frequently asked questions

Does Fairmont El San Juan Hotel have bars on the premises?

Delight in your favorite beverages at Fairmont El San Juan Hotel with the property's readily available bar. Travelers can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and amplify your nighttime fun at nightclub.

What type of water sports activities are accessible at Fairmont El San Juan Hotel?

Fairmont El San Juan Hotel offers water sport activities including snorkeling for you to enjoy.

Does Fairmont El San Juan Hotel offer laundry services?

Yes! Fairmont El San Juan Hotel features laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

What kinds of facilities are available for kids at Fairmont El San Juan Hotel?

While on holiday retreat with your family, your kids can also enjoy the fun in sports and recreation facilities offered at Fairmont El San Juan Hotel such as children's playground.

What precautions does Fairmont El San Juan Hotel take in terms of hygiene, safety, and cleanliness?

Fairmont El San Juan Hotel fulfill our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, free face masks, first aid kit, doctor/nurse on call, and staff trained in safety protocol for increased safety measures and hygiene protocols.

Does Fairmont El San Juan Hotel feature an option for contactless check-in and check-out?

At Fairmont El San Juan Hotel, travelers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

What are the property's policies for children's bedding at Fairmont El San Juan Hotel?

Fairmont El San Juan Hotel's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What payment options are accepted at Fairmont El San Juan Hotel?

Fairmont El San Juan Hotel supports up to 4, with payment card options such as Cash, American Express, MasterCard, and Visa.

What is the typical rating that past Business travelers' have given to Fairmont El San Juan Hotel?

Verified business travelers that have stayed at this property have given Fairmont El San Juan Hotel an average rating of 7.6. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with young children have given to Fairmont El San Juan Hotel?

Past families with young children that have stayed at this property have given Fairmont El San Juan Hotel an average rating of 7.8. You can look up more thorough customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Fairmont El San Juan Hotel?

Verified group travelers that have stayed at this property have given Fairmont El San Juan Hotel an average rating of 7.9. You can check out more precise customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Fairmont El San Juan Hotel?

The nearest airport to Fairmont El San Juan Hotel is Cyril E. King Airport, 111.0 km away.

What people love about Fairmont El San Juan Hotel

  • 9.6

    Exceptional
    Spaciousness

    "Plenty of space to spread out and relax."

    joseph

    |

    September 11, 2022

  • 9.6

    Exceptional
    Spaciousness

    "Huge rooms with great service."

    joseph

    |

    September 11, 2022

  • 10

    Exceptional

    "The most amazing experience from a hotel were ever had."

    Enorel

    |

    August 19, 2023

Overall rating:

8

Excellent
1,998 reviews
Cleanliness
6.5
Facilities
6.6
Location
7.3
Read all reviews >
More about Fairmont El San Juan Hotel

More about Fairmont El San Juan Hotel

Experience Luxury and Fun at Fairmont El San Juan Hotel in San Juan, Puerto Rico

Fairmont El San Juan Hotel is a 5.0 star hotel located in San Juan, Puerto Rico, that offers a wide range of facilities and amenities to make your stay comfortable and enjoyable. Whether you are looking for relaxation or adventure, this hotel has something for everyone. Enjoy 24-hour room service, a casino, coffee shop, bar, nightclub, restaurant, safety deposit boxes, salon, tours, valet parking, concierge, massage, hot tub, fitness center, sauna, steamroom, spa, water sports (motorized), outdoor pool, poolside bar, Wi-Fi in public areas, car park, designated smoking area, games room, Free Wi-Fi in all rooms, dry cleaning, express check-in/check-out, car hire, luggage storage, shared lounge/TV area, convenience store, daily housekeeping, gift/souvenir shop, taxi service, ticket service, watersports equipment rentals, snorkeling, beach, breakfast buffet, continental breakfast, car park onsite, self-parking, car park charges applied, and free fitness center. With these facilities, you can experience luxury and fun at Fairmont El San Juan Hotel in San Juan, Puerto Rico.

Room Types at Fairmont El San Juan Hotel

Fairmont El San Juan Hotel offers a wide range of room types to suit the needs of every traveler. Guests can choose from the Deluxe 1 King, Deluxe Partial Ocean View 1 King, Deluxe Partial Ocean View 2 Queen, Fairmont 1 King Mobility Accessible - Tub with Grab Bars, Fairmont 1 King, Fairmont 2 Queen Mobility Accessible - Tub with Grab Bars, Fairmont 2 Queen, Fairmont Patio 1 King, Fairmont Patio 2 Queen, Oceanview One Bedroom Suite 1 King, Partial Ocean View Two Bedroom Suite 1 King, Poolside Villa Balcony Room 1 King, Poolside Villa Terrace Room 1 King, Signature Ocean View 1 King, and Signature Ocean View 2 Queen. Each room type is designed with comfort and style in mind, ensuring that guests have a memorable stay in San Juan, Puerto Rico.

A Great Place All Around

Fairmont El San Juan Hotel is a great place all around, according to numerous customer reviews. Guests have raved about the hotel's excellent location, beautiful beach, and luxurious amenities. The staff has also received high praise for their friendly and attentive service. One reviewer even stated that the hotel exceeded their expectations and they would definitely return. Overall, Fairmont El San Juan Hotel has received overwhelmingly positive feedback from its guests and is highly recommended for anyone looking for a fantastic stay in San Juan, Puerto Rico.

Experience luxury and relaxation at Fairmont El San Juan Hotel

Fairmont El San Juan Hotel in San Juan, Puerto Rico has received numerous positive reviews from satisfied customers. With an overall rating of 7.7, guests have praised the hotel's luxurious amenities and relaxing atmosphere. Despite lower ratings for facilities, cleanliness, and staff performance, the hotel's prime location has earned a rating of 7.3. Guests have enjoyed easy access to nearby attractions and stunning views of the ocean. Whether you're looking for a romantic getaway or a family vacation, Fairmont El San Juan Hotel offers an unforgettable experience that will leave you feeling pampered and rejuvenated.

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Amenities and facilities

Good
Facilities

6.6

Languages spoken
  • English
  • French
  • German
  • Hindi
  • Japanese
  • Portuguese
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Casino
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet facilities
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
Restaurants on site
MEAT MARKET MIAMI
  • Cuisine: Grill/BBQ
  • Menu: Buffet
CAÑA by Chef Juliana Gonzalez
  • Cuisine: American, Caribbean
  • Menu: Buffet
TRATTORIA NAPOLES
  • No additional information available
EL SAN JUAN BEACH CLUB
  • No additional information available
CAÑA POOL LOUNGE
  • No additional information available
MAREA
  • No additional information available

Location

6063 Av. Isla Verde, Parque Isla Verde, San Juan, Puerto Rico, 00979
Very good
Location

7.3

Airports
  • Luis Muñoz Marín International Airport (SJU)
    910 m
  • Fernando Luis Ribas Dominicci Airport (SIG)
    8.6 km
Public transportation
  • Sagrado Corazon Station
    4.5 km
  • Sagrado Corazí_n
    4.6 km
Hospital or clinic
  • CDT Dr. Arnaldo J Garcia
    2.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)5
Extras
  • Breakfast charge (unless included in room price)35 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges5
  • Number of floors9
  • Number of restaurants8
  • Number of rooms 388
  • Year property opened1958
  • Most recent renovation2019
Parking
  • Daily parking fee25 USD

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Fairmont El San Juan Hotel from real guests

Provided by verified guests of Agoda
6.3
Good
Cleanliness6.5
Facilities6.6
Location7.3
Room comfort and quality3.0
Service6.5
Value for money5.0
High score for San Juan
Rating
9+ Exceptional (3)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (1)
<6 Below Expectation (5)
Time of the year
Mar - May (2)
Jun - Aug (6)
Sep - Nov (0)
Dec - Feb (1)
Showing 9 verified guest comments
10.0
Exceptional
Enorel from United States
Couple
Stayed 5 nights in August 2023

Made us feel like movie stars!!!!!”

The most amazing experience from a hotel were ever had. The staff here made my fiancés birthday and our anniversary a unique experience in every possible way!!!!!! We got the best room , the best house keeping, the best service, the best pool, the best food, the best live music, and the best mocktails ( we are 9 weeks pregnant ) This is the place to be in Puerto Rico and second to none.

Reviewed August 20, 2023

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9.6
Exceptional
joseph from United States
Family with teens
Fairmont Queen Room
Stayed 3 nights in August 2022

Great hotel”

Rooms were oversized. Plenty of space to spread out and relax. Hotel staff are great.

Reviewed September 11, 2022

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9.6
Exceptional
joseph from United States
Family with teens
DELUXE 1 KING.Located in the Grand Tower.
Stayed 3 nights in August 2022

Huge rooms and wonderful hotel”

Very comfortable hotel. Huge rooms with great service.

Reviewed September 11, 2022

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4.0
James from United States
Family with teens
FAIRMONT 1 KING. Located in the Grand Tower.
Stayed 5 nights in July 2021

Place has changed over priced understaffed ”

Horrible experience just over priced. They now let in anyone to the pool area Monday - Thursday. Weekends aren’t much better with a bracelet. They raised all food and drink prices by at least 25%. Lobby area is dead until Friday weekends

Reviewed July 26, 2021

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2.0
Jenny from United States
Group
DELUXE 1 KING.Located in the Grand Tower.
Stayed 3 nights in March 2021

Terrible service”

Shower broken my entire trip. No one answered the phone or responded to emails when I tried to have this issue remedied. I ended up needing to use friends shower in other room. And maintenance ended up needing to come to my room 3 times in 3 days because of the shower.

Reviewed March 24, 2021

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5.6
James from United States
Family with teens
Stayed 4 nights in July 2019

Above average”

Great place all around. Only challenger they have is cleaning up the false advertising on their website. Many restaurants closed but they promote like they are open. Why?

Reviewed July 16, 2019

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3.3
Bethanny from United States
Group
Stayed 1 night in July 2015

Rude staff, overpriced drinks and food, moldy show”

There were a lot of pools, close to the beach, good fitness room

Horrible. The staff is so rude, it seems like they actually are trying to make you feel unwelcome. Don't buy drinks there, WAY overpriced and Walgreens is around the corner. Or better yet, stay somewhere else.

Reviewed August 01, 2015

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3.3
Nanette from United States
Business traveler
Stayed 2 nights in February 2015

Loud and dirty room”

Restaurants

Put in an adjoining room so heard my neighbors. My room was run down and dirty.

Reviewed February 28, 2015

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6.8
Good
Mariela from Puerto Rico
Group
Fairmont Queen Room with Bathtub - Mobility Accessible
Stayed 1 night in May 2023

El mejor hotel de PR, mal administrado”

Muchas veces en mi vida me he hospedado en el Hotel San Juan. En esta ocasión,

Reviewed June 01, 2023

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