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Central Hill Resort - The Mall Road
Club King Room with Terrace and Lounge - Executive lounge, Central Hill Resort - The Mall Road in Gangtok
Guestroom, Central Hill Resort - The Mall Road in Gangtok
a living room filled with furniture and a fire place, Central Hill Resort - The Mall Road in Gangtok
Lobby, Central Hill Resort - The Mall Road in Gangtok
Central Hill Resort - The Mall Road
Central Hill Resort - The Mall Road

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6.0

Good

75 reviews

75 reviews

Breakfast3
Housekeeping2
Car Park1
See map
See map

7.2

Very good

Location rating score

Very good location - 10 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
Lal Bazar

70 m

Enchey Gompa Monastery

120 m

Do Drul Chorten Stupa

120 m

MG Marg Market

170 m

Thakurbari Temple

180 m

Closest landmarks
Urban Family Welfare Center

420 m

Handicraft Emporium

490 m

Namgyal Institute of Tibetology

530 m

Big Bazaar

590 m

Flower Exhibition Centre

730 m

Central Hill Resort - The Mall Road

Down The Mall Road, Opp. Super Market, 31-A, National Highway., Lal Market, Gangtok, India, 737101 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Lal Market part of Gangtok, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Baker's Cafe. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Game room

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

Your dates are popular among travelersUsers are booking a place in Gangtok every 11 minutes on Agoda.com
Value for money5.6
Distance to city center1.0 km
Location rating7.2

Rooms available at Central Hill Resort - The Mall Road

Super Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club King Room with Terrace and Lounge
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room with Balcony
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Room With Terrace And Lounge
...
    Enter dates to see prices
    Club Room
    ...
    • Room size: 46 m²/495 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior Room
    ...
    • Room size: 17 m²/183 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Club Room(Terrace)
    ...
    • Room size: 22 m²/237 ft²
    Enter dates to see prices
    Double Room - Superior
    ...
    • Shower
    Enter dates to see prices
    Deluxe Room
    ...
    • Shower
    • 1 double bed
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Central Hill Resort - The Mall Road?

    Check-in is from 12:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to Central Hill Resort - The Mall Road?

    For those who wish to drive their own cars, Central Hill Resort - The Mall Road has a car park available for guests. Self-parking is conveniently available at the hotel.

    Is breakfast offered at Central Hill Resort - The Mall Road?

    Start your mornings right, with the continental and buffet breakfast options offered at Central Hill Resort - The Mall Road.

    What are my dining options at Central Hill Resort - The Mall Road?

    Central Hill Resort - The Mall Road features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

    Can special events be hosted at Central Hill Resort - The Mall Road?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Central Hill Resort - The Mall Road. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

    Can business events be hosted at Central Hill Resort - The Mall Road?

    On-site venues and convenient event services make Central Hill Resort - The Mall Road an ideal choice for hosting events such as corporate events, conferences and meetings. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Central Hill Resort - The Mall Road?

    Central Hill Resort - The Mall Road does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

    What restaurants are nearby Central Hill Resort - The Mall Road?

    Central Hill Resort - The Mall Road is located in Lal Market, famous for good restaurants such as Roll House, Masala Restaurant and Little Italy Restaurant.

    What popular shopping places are close to Central Hill Resort - The Mall Road?

    Central Hill Resort - The Mall Road is located in Lal Market area which features shopping places such as Lal Bazar.

    What are popular attractions near Central Hill Resort - The Mall Road?

    Central Hill Resort - The Mall Road is located in Lal Market area, which is famous for attractions such as Do Drul Chorten Stupa and Enchey Gompa Monastery.

    See map

    Explore the neighborhood

    What people love about Central Hill Resort - The Mall Road

    • 7.2

      Very good
      Spaciousness

      "Wash rooms are sufficiently spacious and nice."

      SHREERAM

      |

      May 17, 2022

    • 10

      Exceptional
      Staff 

      "Hotel staff were very co-operative and had a prior arrangement before visiting to hotel.It was neat and clean."

      rehan

      |

      February 8, 2021

    • 8.8

      Excellent
      Location

      "Everything is nearby."

      Mahesh

      |

      October 9, 2021

    Property ranking|Compared to 307 Gangtok properties
    See all rankings
    Room comfort score
    7/10
    Cheapest price score
    Location score
    7.2/10
    Value for money score
    5.9/10
    Better than
    96
    %
    of Gangtok properties
    Better than
    93
    %
    of Gangtok properties
    Better than
    81
    %
    of Gangtok properties
    Better than
    75
    %
    of Gangtok properties
    Overall rating:

    6

    Good
    75 reviews
    Cleanliness
    5.6
    Facilities
    5.2
    Location
    7.2
    Read all reviews >
    More about Central Hill Resort - The Mall Road

    More about Central Hill Resort - The Mall Road

    Central Hill Resort - The Mall Road

    See more of Gangtok when you stay at Central Hill Resort - The Mall Road and experience all the benefits of a truly central location.
    Central Hill Resort - The Mall Road provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. Front desk services including concierge service can assist with your needs.
    For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Each guestroom at Central Hill Resort - The Mall Road is furnished and equipped with handy amenities. Some rooms are equipped with linen service and blackout curtains for your convenience. Some rooms at Central Hill Resort - The Mall Road include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
    The hotel also offers bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Central Hill Resort - The Mall Road. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
    Enjoy the countless activities offered at Central Hill Resort - The Mall Road. Have fun with your friends or family, or even meet new people at the library.


    Reasons to stay here

    Rooms don't get much cheaper than here, being less than 92% of the city's accommodation.
    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
    It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Gangtok.

    Show less

    Amenities and facilities

    Review score
    Facilities

    5.2

    Languages spoken
    • English
    • Hindi
    • Nepali
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Game room
    • Garden
    • Hiking
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bottle of water
    • Breakfast [buffet]
    • Breakfast [continental]
    • Breakfast service
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Grooming service
    • Heating in public area
    • Ironing service
    • Laundry service
    • Library
    • Luggage storage
    • Meeting/banquet facilities
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Family room
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [private]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Rental car
    • Shuttle service
    Available in all rooms
    • Accessible by elevator
    • Accessible by stairs
    • Alarm clock
    • Blackout curtains
    • Carpeting
    • Closet
    • Clothes dryer
    • Clothes rack
    • Coffee/tea maker
    • Complimentary tea
    • Concierge
    • Daily housekeeping
    • Daily newspaper
    • Desk
    • Dressing room
    • Electric blanket
    • Electric kettle
    • Fan
    • Fire extinguisher
    • First aid kit
    • Free bottled water
    • Free instant coffee
    • Free welcome drink
    • Hair dryer
    • Hand sanitizer
    • Heating
    • Internet access – wireless
    • Ironing facilities
    • LAN Internet in room [free]
    • Linens
    • Mirror
    • Mosquito net
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Seating area
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoking allowed
    • Socket near the bed
    • Soundproofing
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Top floor available
    • Towels
    • Trash cans
    • Trouser press
    • Umbrella
    • Wake-up service
    • Walk-in shower
    • Wi-Fi [charges apply]
    • Wi-Fi [free]
    • Window
    • Wooden/parqueted flooring

    Food and dining

    Restaurants on site
    Orchid
    • Menu: Buffet, A-la-carte

    Location

    Down The Mall Road, Opp. Super Market, 31-A, National Highway., Lal Market, Gangtok, India, 737101
    Very good
    Location

    7.2

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-3 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 4-4 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 5 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from12:00
    • Check-out until11:00
    Getting around
    • Airport transfer fee3000 INR
    • Distance from city center1.0 km
    • Travel time to airport (minutes)240
    The property
    • Number of floors4
    • Number of restaurants1
    • Number of rooms 28
    • Room voltage220
    • Year property opened2000
    • Most recent renovation2014

    Property announcements

    Guests will get one free oriental meal for a minimum of two nights stay.

    All the staffs are vaccinated.

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Reviews of Central Hill Resort - The Mall Road from real guests

    Provided by verified guests of Agoda
    6.0
    /
    10
    Review score
    Cleanliness5.6
    Facilities5.2
    Location7.2
    Room comfort and quality7.0
    Service5.8
    Value for money5.6
    High score for Gangtok
    Rating
    9+ Exceptional (5)
    8-9 Excellent (3)
    7-8 Very Good (3)
    6-7 Good (1)
    <6 Below Expectation (24)
    Time of the year
    Mar - May (15)
    Jun - Aug (3)
    Sep - Nov (12)
    Dec - Feb (6)

    Show reviews that mention 

    Showing 36 verified guest comments
    12
    10.0
    Exceptional
    Adya from India
    Family with young children
    Super Deluxe Room
    Stayed 1 night in October 2021

    Loved this place warm and cozy”

    I stayed here second time, my friend had recommended to me earlier. This place is great value for money, rooms are modern with all amenities like LCD TV, electric blanket, tea coffee maker in well-furnished rooms , geyser in bathrooms, elevator and car parking in the hotel. Makes the entire experience very good, it's convenient and comfortable. Location is walking distance from the Mall Road, you get good choice of cafeterias there, ideal place to hang out in the evenings.

    Reviewed October 09, 2021

    See room deals

    We are glad that you had a great stay, do come again.

    Responded October 21, 2021
    Central Hill Resort - The Mall Road
    10.0
    Exceptional
    rehan from India
    Couple
    Super Deluxe Room
    Stayed 2 nights in January 2021

    Overall Nice Emperiencs”

    Hotel staff were very co-operative and had a prior arrangement before visiting to hotel.It was neat and clean. Breakfast is awesome. One more info, this hotel is build in nature of traditional sikkim culture. Enure to take top floor room since 1st and 2nd little cozy.. Recommend to go this hotel with family.

    Reviewed February 08, 2021

    See room deals

    We are glad that you had a great stay, do come again.

    Responded October 21, 2021
    Central Hill Resort - The Mall Road
    10.0
    Exceptional
    Asha from India
    Couple
    Super Deluxe Room
    Stayed 1 night in October 2021

    Nice lovely boutique hotel”

    This hotel was good with artistic colorful Tibetan murals in the reception and restaurant. Rooms were good, top floor club rooms had private terrace and living area facing Mt. Kanchanjunga. I liked rooms good value for money, location was walking distance from the Mall Road. Overall enjoyment and holiday.

    Reviewed October 09, 2021

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    We are glad that you had a great stay, do come again.

    Responded October 21, 2021
    Central Hill Resort - The Mall Road
    10.0
    Exceptional
    Meghna from India
    Family with young children
    Super Deluxe Room
    Stayed 1 night in October 2021

    Beautiful hotel”

    At this price great value for money. Good location. M.G Marg is walking distance from the hotel. Breakfast spread is good. The reception staff was v helpful.

    Reviewed October 09, 2021

    See room deals

    We are glad that you had a great stay, do come again.

    Responded October 21, 2021
    Central Hill Resort - The Mall Road
    8.8
    Excellent
    Mahesh from India
    Group
    Super Deluxe Room
    Stayed 1 night in October 2021

    Very comfortable stay”

    The hotel is very conveniently located in the centre of town. Everything is nearby. Staff are friendly and food is good . value for 💰money

    Reviewed October 09, 2021

    See room deals

    We are glad that you had a great stay, do come again.

    Responded October 21, 2021
    Central Hill Resort - The Mall Road
    8.4
    Excellent
    Santosh from India
    Couple
    Super Deluxe Room
    Stayed 1 night in December 2021

    Good”

    Just walkable distance from MG marg. Daily house keeping is available which is really good. You can find other hotels with less prices however cleanness is not there. Room size is good, you most be satisfied with your stay on this hotel.

    Reviewed December 12, 2021

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    7.2
    Very good
    SHREERAM from India
    Group
    Super Deluxe Room
    Stayed 3 nights in May 2022

    very Good for elderly persons”

    As I mentioned very good for elderly persons because it has lift which is rarely available in other hotels however some times not working (as mentioned by staffs) but during our stay it was working perfectly. Rooms are older and it seems that owner is not serious about its maintenance other wise it may turned out to be one of the premium hotels as the location of the hotel is very nice as it is located in plan Road I means no climbing and good for elderly persons. Hotel is nicely decorated and painted in classical test. Little smell of woods at the time of entering the rooms may come but after staying for one or two days it would be adjustable. Wash rooms are sufficiently spacious and nice. Overall it is good for budget price and old persons having difficulty in climbing the road and staircase.

    Reviewed May 18, 2022

    See room deals

    7.6
    Very good
    Mani from India
    Couple
    Superior Room with Balcony
    Stayed 2 nights in December 2021

    Decent place close to market”

    Pros: Close to market The view from the top floor is awesome Breakfast is good staff are well behaved and helpful Cons: not properly insulated. You would feel cold in the room. no lift.

    Reviewed December 15, 2021

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    5.6
    Pallavi from India
    Family with young children
    Super Deluxe Room
    Stayed 2 nights in May 2022

    Its a Hotel not a resort”

    Nothing was available as per the facilities listed on the portal. Its a normal hotel not a resort. The only good part of our stay was the staff specially Imraan -the manager, who was very friendly and helpful. However, more disappointing thing was that you were supposed to pay for the room cleaning.

    Reviewed May 23, 2022

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    4.8
    Aminuz from India
    Couple
    Super Deluxe Room
    Stayed 1 night in November 2021

    Not satisfied.”

    The location is good, hotel is kind of Old and doesn't provide value for money, the linens and towels weren't clean, most of the amenities mentioned in the website aren't available in the hotel. Hotel staffs are new but friendly. Food was alright.

    Reviewed November 17, 2021

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    5.2
    Bibekananda from India
    Couple
    Super Deluxe Room
    Stayed 3 nights in March 2019

    Satisfactory”

    I have not got free oriental meal for a minimum of 2 nights stay though during my booking it was mentioned.

    Reviewed April 01, 2019

    See room deals

    5.6
    vijay
    Couple
    Super Deluxe Room
    Stayed 4 nights in May 2019

    Above average”

    Service is very poor & slow.

    Reviewed May 13, 2019

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    4.8
    Khokhariya from India
    Family with young children
    Super Deluxe Room
    Stayed 2 nights in May 2019

    Average good”

    We booked big rooms but we thought they gave us small room so. Not good to stay with children

    Reviewed May 30, 2019

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    4.4
    Rajat from India
    Couple
    Club King Room with Terrace and Lounge
    Stayed 1 night in June 2019

    Acceptable”

    The only good thing about the hotel is its proximity to MG marg. Not sure if the Staffs are overworked or have bad attitude. Not value for money.

    Reviewed June 14, 2019

    See room deals

    4.4
    Alokejyoti from India
    Family with teens
    Super Deluxe Room
    Stayed 1 night in March 2021

    Acceptable”

    Rooms were very poorly lighted. Tv and telephone were out of order.Not worth the price they are charging for a deluxe room.

    Reviewed March 22, 2021

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    4.4
    vikas from India
    Couple
    Super Deluxe Room
    Stayed 3 nights in October 2021

    Acceptable”

    No cleaning No change of sheets Wifi not worked Tv not worked

    Reviewed October 18, 2021

    See room deals

    We are sorry for the inconvenience caused, our house keeping team does daily cleaning of the rooms but you had taken the room keys with you both the days, so they were unable to change the linen. TV was working fine, front office person showed it to you. WiFi sometimes goes weak due to rainy weather, we have no control over it.

    Responded October 21, 2021
    Central Hill Resort - The Mall Road
    4.0
    S
    Couple
    Super Deluxe Room
    Stayed 1 night in October 2019

    Not upto mark comparing the price”

    Gyser wasn't working properly. Room wasn't clean enough. I am little bit disapponted

    Reviewed October 08, 2019

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    3.2
    Abhijit from Myanmar
    Family with young children
    Club King Room with Terrace and Lounge
    Stayed 5 nights in October 2019

    Awful hotel. Rather more of a shelter”

    One of the worst and most awful of the hotels I have ever visited. Does not even have basic facilities like 24 hours water supply, room cleaning etc. It is more of a paid shelter home.

    Reviewed November 06, 2019

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    3.2
    Vivek from India
    Couple
    Super Deluxe Room
    Stayed 2 nights in December 2021

    Acceptable”

    Trash hotel. They cuts electricity at night. None of their plough points work. No food facility in the hotel. Waiters don't provide even water on time.

    Reviewed January 04, 2022

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    2.8
    Arghya from India
    Family with young children
    Club King Room with Terrace and Lounge
    Stayed 2 nights in December 2021

    Horrible Experience ever..”

    1. Lift are not working. 2. No DG backup. DG is there but they will not start it. 3. Almost 75% time there is no electricity and you need to stay in dark condition. 4. No room service personnel will attend you. 5. Phone is there but they will not pickup. 6. All the services are written over there is vague only you will get a cozy and dirty room with a horrible bed ( you will feel the punch from the springs) wifi facility. If you don't want to ruin your trip please refrain to book this hotel..

    Reviewed December 31, 2021

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    12
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