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Citadines Trafalgar Square London
18/21 Northumberland Avenuce, West End Soho, London, United Kingdom, - See map
Make your best journey to London with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in West End Soho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features sauna to make your stay more indulgent and memorable.
Highlights
Ascott Cares
Our Commitment to Wellness, Cleanliness and Sustainability
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Pets allowed
Free Wi-Fi in all rooms!
Golf course [on-site]
Sauna
Luggage storage
Game room
Great stay”
Our check in was smooth, the foyer was spacious and clean. Key cards to get in through front door. Our room was spacious and very clean. Comfy beds and air con and heat that worked. Free useable WiFi
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Dear Helen, Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward to welcoming you back to Citadines Trafalgar Square London soon. Kind regards Harshada
Best location ”
My husband and I went for a week on vacations first time in London big city and we like to walk up and down looking everything. The hotel is placed in a neural location for that being at the trafalgar square means that you’re in the middle of everything to begin to visit London. Nice Hotel nice staff perfect location
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Dear Marcela, Thank you for taking the time to give us a perfect score and recognizing our location in London for site seeing. And delighted to read that you were looked after by my team. We are looking forward to welcoming you back. Kind regards Harshada T
My weeks stay at Citadines, Trafalgar square”
I travelled on my own to London for a week. This is the third time I've stayed at Citadines, Trafalgar Square. The location is very convenient for The National Theatre and many museums and train stations. I feel very safe and comfortable at Citadines I like having a small kitchen and having the choice of going out to eat or bringing food in. My room was very clean and the front desk staff were always helpful. I look forward to staying there next year.
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Dear Gillian, Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward in welcoming you back to Citadines Trafalgar Square London soon. Kind regards Harshada T
Central position ”
We will definitely be staying here again if we come to London. It was central to all the tourist spots. The rooms were clean and staff were very friendly and accommodating
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Dear Nicola, Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. Thank you for your fantastic feedback, it really means a lot to us. Hope to see you again at Citadines Trafalgar Square. Kind regards, Kinga
Beautiful! ”
Great staff, clean place and seconds away from everything inc train stations etc! Perfecto.
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Dear Falak, Thank you for your valued patronage and for sharing your experience on this platform. We are delighted that you have had an enjoyable stay. We will look forward to welcoming you on a future occasion. Kind regards, Valentin Guest Service Team
Excellent location ”
Best location near trapalga square, national museum. Safe area, Kind hotel staffs, and 24 hour available complimentary coffee for adults and hot choco for children. Want to visit again!!
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Hi RHIE, Thank you for your feedback! I'm delighted to read you enjoyed your stay with us! We look forward to welcome you back again soon. Al
Nice place to stay in central London”
Nice good size rooms with a kitchenette and all essentials. Noticeably better than Club Quarters Hotel across the street.
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Dear Sergey Thank you for taking the time to submit your feedback score and comments, We're happy you enjoyed your stay with us. We look forward to welcoming you back to Citadines Trafalgar Square London soon. Kind regards Kate
Superb location and great service”
We picked the hotel for its location, but it’s facilities and the service from the staff exceeded our expectations. We had a one bedroom two level apartment which gives a lot of privacy when travelling with children and a lot of space. Like a lot of London hotels the rooms are old but well maintained. Superb value for the space and location.
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Hi Stephen, Thank you for your feedback. I'm glad you enjoyed your stay with us. We look forward to welcoming you back again soon! Al
Strongly Recommended”
The hotel was roomy, enough for 2 person and 2 big suitcases. Fine services, proper concierge, and love the hot coffee service at the L floor.
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Hi Lee, Thank you very much for your feedback. We look forward to welcoming you back again soon! Al
Brilliant location , cosy and clean ”
We decided to take a mini break and wanted somewhere in the centre of it all which this place proved to be ! Facilities were great and it was clean and spacious . Would definitely recommend
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Dear Aditi, Thank you for taking the time to submit a great review and ratings. We are happy you enjoyed your stay with us and hope to welcome you again in the future. Kind regards Harshada
Great location ”
Great location and clean and comfortable room. Very helpful staff.
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Hi Karin, Thank you for your feedback! We look forward to welcoming you back again soon. Al
Great location- make sure the room isn’t near Cravens St”
Great location and facilities. My only 2 issues is that the business center (printer) was down and that my room was too close to a bar/alley on cravens street. Didn’t get a lot of sleep prior to the London marathon. If you can avoid that. All is well…
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Dear Jack, Thank you for staying with us and for taking the time to give us your feedback. I have taken note of your comments about the maintenance issues you have highlighted and I will make sure these are rectified. Thank you for making me aware. We look forward to welcoming you back again soon! Kind regards Harshada Tekle
Exceptional”
Excellent value excellent location and helpful staff
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Dear Susan, Thanks for your great feedback! Hope to have you with us again very soon. Kind regards Harshada Tekle
Great Place to Stay”
The hotel was perfectly located, extremely safe with many levels of access security, very clean, quiet and comfortable, very pleasant staff. The price was fair. The only issue I had was that I did not know that "due to covid" (which frankly i think is a budget excuse in the entire hospitality industry) there was no housekeeping. But the staff was awesome.
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Dear Susan, Thank you for staying with us and for taking your time to give us your feedback. We do not include daily cleaning, as we have more of an apart-hotel concept, this allows our guests to choose which services they require and add on the extras as needed. This helps us keep a competitive rate amongst the other hotels in the area and allows for better value for money overall. We look forward to welcoming you back at Citadines Trafalgar Square. Kind regards, Kinga
A great location”
Loved staying here and will be back! We had a 2 bedroom apartment and it was perfect for my family. The location is perfect for siteseeing in central London.
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Hi Jacki, Thank you for your comments. I'm delighted to read you enjoyed your stay with us! We look forward to welcoming you again soon. Al
Good value”
Older interior hallways, but great rooms and lobby, in a wonderful old building. Excellent access to the tube and charring cross station. We had a wonderful stay.
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Dear Terence, Thank thank you for taking the time to submit your great feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward to welcoming you back to Citadines Trafalgar Square. Kind regards, Kinga
Exceptional”
Great location, I had a good, clean, spacious room. I paid less than usual price which is a bonus!
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Hi Jayson, Thank you for your feedback! We look forward to welcoming you back again soon. Al
Exceptional”
Excellent hotel, spacious rooms and great location
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Hi Amanda, Thank you for your comments. I'm delighted to read you enjoyed your stay with us! Al
Awesome location”
Awesome location
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Dear Yunzhen, , Thank you for your fantastic feedback, it really means a lot to us. Thank you for recognizing our fantastic location perfect for London sightseeing. Hope to see you again at Citadines Trafalgar Square. Kind regards, Kinga
Value for money, but a little noisy”
We had a twin room for my young son and I. It was basic but all we needed for one night and felt clean enough. I loved the amount of space we had due to having the kitchenette and large window. However, the pillows were pretty lumpy and I could hear all the noise from the street below (Saturday night so lots of raucous people). I guess the rooms are not overly soundproof but it wasn't the end of the world. Perhaps they have quieter rooms which are not at the end of the building. My earbuds blocked out the worst of it. However they could probably do with waterproof mattresses. My son threw up in the night, a little of it soaked through to the mattress, at which point we saw all the other stains. It was a bit gross. But we called housekeeping at midnight and they brough fresh bedding up for us and we put the soiled bedding in a bag for them. I would probably stay here again if all we needed was somewhere to sleep. Good value for money. And huge apologies to the poor person that had to deal with our bedding!
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Dear Lara, Thank you for staying with us and for taking your time to give us your feedback, it really means a lot to us. We look forward to welcoming you back to Citadines Trafalgar Square. Kind regards, Kinga