Hilton Birmingham Metropole
When you are looking for comfortable and convenient accommodations in Birmingham, make Hilton Birmingham Metropole your home away from home. A stay at Hilton Birmingham Metropole ensures an easy access to the lively city and all of its wonders.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hilton Birmingham Metropole. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Birmingham can be assisted with taxi and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hilton Birmingham Metropole. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Hilton Birmingham Metropole are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hilton Birmingham Metropole offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.
Dining and things to do
Wake up with no worries at Hilton Birmingham Metropole, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
If you like to eat in the privacy of your room, Hilton Birmingham Metropole can arrange to have groceries delivered to your doorstep.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hilton Birmingham Metropole has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the hot tub, steam room and sauna. The many offerings at Hilton Birmingham Metropole ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.
Return visit”
We have stayed here many times before and are always happy to return. This time, my wife and her friend were seeing Michael Buble at Resorts World Arena, and I was playing Chauffeur! Location, staff and facilities were, as always, perfect. Staff couldn't be more friendly or helpful. Breakfast is efficient and yet in a relaxing room - never crowded or frenetic. Happy to keep coming back :-)
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Great location for trade show ”
Great location for trade shows at NEC as literally next door. Room spotless , staff all welcoming and helpful. Ate in one night food very nice. Only thing bar a bit expensive but typical of these type of hotels.
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A little tired ”
Rooms are a little tired. We had to move room due to a leaky toilet, however maintenance staff very quick and helpful. Got moved quickly, thank you. Selected a Queen Room and was disappointed to have just a normal double bed so room ‘title’ is a bit misleading. Also sound insulation between rooms is not the best. Very convenient for NEC, breakfast was good and staff excellent. If you just need somewhere to crash after a gig it’s good for that, also long wait to be served at the bar due to large influx of customers and only 4 staff, set up of bar permitted inconsiderate late arrivers to ‘jump the queue’. Which was annoying. To reiterate good breakfast, very polite and helpful staff and was very clean.
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Good hotel, distant from the centre.”
It is nice hotel for sure. Went there for the conference. But this area is very far from centre area, close to the airport. Good room, good breakfast.
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Great hotel ”
Great hotel, Friendly staff, clean room. Unfortunately the pool wasn't ready due to still doing refurbishment. If you plan on using the pool ask if its ready before you book. Highly recommended stay if your going to the NEC or Resorts World
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Location is great”
Located perfectly for the NEC Halls but very pricey car parking on the day - cheaper if you book in advance. £10 for 15 mins - 3 hours to pay at the gate, so don't try to just drop off cases! The man on reception had great difficulty booking us in as the computer system was so slow but then he was not very speedy! Check out also took a while due to the system starting up very slowly. It's a huge, busy hotel and we seemed to be as far away from the lift as humanly possible, lugging all our things along corridors. We later discovered a closer lift along a corridor the other way but could not see it on arrival in reception. The room was clean and roomy and the bed comfortable. The shower was rather weak but acceptable.
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Great customer service!”
The moment we arrived, we felt that every single member of staff was very hospitable - I read mixed reviews of this hotel prior to our stay, so I was a bit apprehensive - but my Wife and I are confused where these bad reviews come from! Special thanks needs to go to Denise, at the breakfast restaurant - she was so helpful and nice, she kept our baby entertained and happy!
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Inconsistent ”
We stay every year and our experience is different every year dependant on who we book with. This year had been the first year with our child. The staff were very kind and helpful. The rooms are a little outdated that's the downside about this hotel. Also asked housekeeping to clean our room when we checked in as still dirty in some areas of the room. Hygiene is even more important now. See you next year!
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Attending an event at NEC”
Rooms are always overpriced but Agoda match priced when I rang them .they refunded the difference on the rate of room .will certainly book again with Agoda . Hotel staff as always helpful and friendly .
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Mixed feelings about the hotel”
The staff were great, the room badly needed refurbishing with peeling paint on the wall, black mould and damaged door in the bathroom. Not good value, perfect location for the NEC.
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Hotel location fab for NEC”
No fridge in room, room was small but okay
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Over priced with an awful bed!”
This was for a convention so naturally it was even more expensive that usual. However, if you are going to charge that much for two nights the least you can do is provide a bed that is not HARD and LUMPY. The carpet was stained with what looked like red lipstick. The only good part was the breakfast which to be fair was lovely. Never will I waste money on a Hilton again. Travelodge have much better beds!!!!
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Above average”
Pros location good staff friendly and willing to help Cons over priced not able to cope at breakfast with all the guests. Waiting at the bar for 30minutes for a drink when there are 9 bar staff and not very busy . We have stayed at a few Hilton hotels and this must be the worst.
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The staff in the bar/restaurant are more concerned with standing together talking, with the bar staf”
The breakfast staff were extremely good & helpful. I have a mobility problem and had previously phoned the hotel requesting a room close to the elevators and club lounge, they were also advised I would like a wheelchair. On arrival no wheelchair was available. They offered to move us closer to the lounge / elevator, but would downgrade the room from a club suite to a double room. The bar tenders had different rules concerning payment, some allowing an bill to run, others say it’s a company rule you pay for every drink when it is poured. Never again. The housekeepers were friendly and very efficient.
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The rooms are tied and the tv was from the arch. ”
The only room we could book was a disability room, if I was wheel chair bound no way could I get from a wheel chair and into bed, the room was tiny to manoeuvre around
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The parking fee should be mentioned when booking. I had to pay an additional £29 for 2 nights stay ”
The staff at reception were not so helpful. We stood there waiting in a queue to check out when they could have just asked us to drop off our keys.
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Acceptable”
Very dated...very expensive not even free water in the room. Really need to closed down for a few years-rebuild a new hilton...Will not ever stay in this hotel again
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The Hilton Experience”
From the time we phoned to the hotel on arrival at Birmingham International Rail Station, requesting their courtesy car, to the time we left the following day we could have not asked for a better trip. The car arrived promptly, the driver was friendly,courteous and helpful. Check in was a breeze and we were made to feel valued as a guest as the hotel facilities were explained to us. The evening buffet was delicious and the staff serving again made you feel welcome. The maitre'd was so professional. The location was just right to walk to the LG Arena where we saw Andrea Bocelli. The bed were comfortable, the room spotless and the breakfast was excellent. This was despite the hotel being nearly full which says so much about the organisation and the staff. Just first class.
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Good Services and location”
The hotel has lots of facilities for me to use. One of the highlights of the hotel for me is the taxi that they provide from the hotel. The taxis are Mercedes Benz E-Class and the fare is relatively cheap compare to many other taxi company. For such a big hotel, the staff are very efficient. They very friendly and also helpful. The location is ideal for me because it's located next to the NEC which means that it will be quiet at night rather then the city. If I do need to get into the city, they provide shuttle bus to Birmingham international train station which has regular service to the city itself. Another alternative is using the taxi which cost me less than 20 pounds in a very comfy ride.
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Convenient for conference facilities”
Stayed at the Hilton Metropole in Birmingham for a conference. +ves Convenient for conference centre and rail station. Quiet, clean room. Good bed and blackout curtains ensuring good nights sleep. Good food in Restaurant if a little expensive. Good size pool to unwind in. -ve Have to pay a lot for WiFi in room. A bit short staffed especially check in. Bar expensive. Whilst location is great for conference centre you are away from the centre of Birmingham on what is effectively an oasis in a dessert.
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