Exterior view, Novotel Ha Long Bay Hotel in Hạ Long
Standard Room with twin beds and bathtub - View, Novotel Ha Long Bay Hotel in Hạ Long
Gym/fitness, Novotel Ha Long Bay Hotel in Hạ Long
Facilities, Novotel Ha Long Bay Hotel in Hạ Long
Bar, Novotel Ha Long Bay Hotel in Hạ Long
Lobby, Novotel Ha Long Bay Hotel in Hạ Long
Facilities, Novotel Ha Long Bay Hotel in Hạ Long

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8.2Excellent

1,336 reviews

1,336 reviews

Cleanliness 8.6
Location 8.5
Service 8.5
Room comfort and quality 8.3
Facilities 8.1
Value for money 8.0
See map

8.5Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Bai Chay Bridge
2.7 km
Dong Thien Cung
5.1 km
Dau Go Gotto
5.4 km
Hon Ga Choi Island
7.0 km
Soi Sim Island
11.8 km
Closest landmarks
Quảng trường Mặt Trời
380 m
Castaway Island
440 m
Bai Chay Beach
580 m
Núi Bãi Cháy
750 m
Sun World Ha Long Complex
880 m
Agoda Preferred

Novotel Ha Long Bay Hotel

160 Ha Long Road, Bai Chay Ward, Ha Long, Hạ Long, Vietnam, 200000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Ha Long, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

Inside city center

Front desk [24-hour]

Airport transfer

Great Breakfast

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

BBQ facilities

This property is in high demand!

5 travelers have booked today.

Value for money8.0
Distance to city center1.0 km
Location rating8.5
Nearest airportCat Bi International Airport (HPH)
Distance to airport36.0 km

Rooms available at Novotel Ha Long Bay Hotel

Excellent
Room comfort & quality

8.3

Superior Bay view with 1 King Size bed
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
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Executive Bay view with 1 King size bed
...
  • Room size: 42 m²/452 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Superior Bay view with 2 Single Size beds
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Standard King Bed
...
  • Room size: 32 m²/344 ft²
  • Mountain view
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Standard Room with 2 Single Size Beds
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds
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Standard Room with 1 King Size bed
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior Room with 1 King Size Bed
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed or 1 super king ...
Enter dates to see prices
EXECUTIVE ROOM NON SMOKING
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 king bed
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DOUBLE Superior Room with 1 King-Size Bed
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Twin Superior Room with Twin Beds
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices

Top things to do in Hạ Long

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Novotel Ha Long Bay Hotel offer laundry services?

Yes! Novotel Ha Long Bay Hotel provides laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

Does Novotel Ha Long Bay Hotel offer dry cleaning services?

Yes! Novotel Ha Long Bay Hotel features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

What types of facilities are offered for children at Novotel Ha Long Bay Hotel?

While on holiday retreat with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Novotel Ha Long Bay Hotel such as kids pool.

What are the property's policies for children's bedding at Novotel Ha Long Bay Hotel?

Novotel Ha Long Bay Hotel's policy pertaining to children's bedding considers guests age 16 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Novotel Ha Long Bay Hotel have?

Novotel Ha Long Bay Hotel has a total of 11 floors.

How long do guests typically stay at Novotel Ha Long Bay Hotel?

Verified past guests that have stayed at Novotel Ha Long Bay Hotel had an average nightly stay of 1 night at this property.

What is the typical rating that verified Couples' have given to Novotel Ha Long Bay Hotel?

Verified couple travelers that have stayed at this property have given Novotel Ha Long Bay Hotel an average rating of 8.3. You can look up on more in depth customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What well-known natural sightseeing destinations are in close proximity to Novotel Ha Long Bay Hotel?

Novotel Ha Long Bay Hotel is situated within Ha Long, which makes it suitably close to natural scenery including Bai Tho Mountain and Hon Ga Choi Island.

What time is check-in and check-out at Novotel Ha Long Bay Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

What is the closest airport to Novotel Ha Long Bay Hotel?

The closest airport to Novotel Ha Long Bay Hotel is Noi Bai International Airport, 132.0 km away.

Is breakfast offered at Novotel Ha Long Bay Hotel?

Wake up to an exceptional continental and buffet breakfast at Novotel Ha Long Bay Hotel. Guests can enjoy breakfast offered with an additional charge of 425000 VND for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

More about Novotel Ha Long Bay Hotel

More about Novotel Ha Long Bay Hotel

Unwind in Luxury at Novotel Ha Long Bay Hotel

Welcome to Novotel Ha Long Bay Hotel, a 4-star oasis nestled in the heart of Hạ Long, Vietnam. Built in 2008, this stunning hotel offers a perfect blend of modern comfort and traditional charm, making it an ideal choice for both business and leisure travelers. With its prime location just 1.0 km from the city center, Novotel Ha Long Bay Hotel provides easy access to the city's must-see destinations, while offering a peaceful retreat from the bustling streets. Step into the elegant lobby and be greeted by the warm and friendly staff, ready to cater to your every need. With 225 well-appointed rooms, Novotel Ha Long Bay Hotel offers a range of accommodation options to suit every traveler's preference. Each room is tastefully decorated with contemporary furnishings and equipped with modern amenities, ensuring a comfortable and relaxing stay. Check-in begins at 02:00 PM, allowing you to settle in and make the most of your stay from the moment you arrive. If you're flying into Hạ Long, the hotel is conveniently located just 53 minutes away from the airport, making your journey hassle-free. When it's time to bid farewell, check-out is until 12:00 PM, giving you ample time to wrap up your stay and prepare for your onward travels. Families are warmly welcomed at Novotel Ha Long Bay Hotel, as the hotel offers a child policy that allows children between the ages of 2 to 15 to stay free of charge. This makes it an ideal choice for families looking for a memorable vacation without breaking the bank. With its range of family-friendly amenities and activities, the hotel ensures that both parents and children have a delightful and enjoyable stay.

Endless Entertainment at Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel offers a wide range of entertainment facilities to ensure a memorable and enjoyable stay for its guests. With a variety of options available, there is something for everyone to enjoy. For those who love to shop, the hotel features a selection of shops where guests can indulge in some retail therapy. Whether you're looking for souvenirs to take home or need to pick up any essentials, the gift/souvenir shop has got you covered. If you're in the mood for a refreshing drink or a lively atmosphere, head to the bar where you can unwind with your favorite cocktail or enjoy a game of pool with friends. The bar offers a vibrant ambiance and a wide selection of beverages to suit every taste. For those who prefer to relax outdoors, the hotel's garden provides a tranquil oasis where guests can soak up the sun or enjoy a leisurely stroll. Take in the beautiful surroundings and breathe in the fresh air as you unwind and rejuvenate. Additionally, the shared lounge/TV area is the perfect place to gather with fellow travelers and catch up on your favorite shows or watch a movie together. The comfortable seating and cozy atmosphere make it an ideal spot to relax and socialize. With these fantastic entertainment facilities, Novotel Ha Long Bay Hotel ensures that guests have plenty of options to keep themselves entertained throughout their stay.

Stay Active and Energized at Novotel Ha Long Bay Hotel's Sports Facilities

At Novotel Ha Long Bay Hotel, we understand the importance of staying active and energized during your stay. That's why we offer a range of top-notch sports facilities to cater to your fitness needs. Our state-of-the-art fitness center is equipped with modern exercise machines and equipment, allowing you to maintain your workout routine even while traveling. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to stay in shape. Best of all, access to our fitness center is complimentary for all guests, ensuring that you can prioritize your health and well-being without any additional cost. If you prefer to soak up the sun while working out, our outdoor pool is the perfect spot for you. Take a refreshing dip in the crystal-clear waters or swim a few laps to get your heart rate up. After your swim, head over to our poolside bar, where you can enjoy a refreshing drink or a light snack while basking in the beautiful views of Ha Long Bay. Our poolside bar offers a variety of beverages and snacks to keep you hydrated and fueled throughout your workout session. With our fantastic sports facilities, including a fitness center, outdoor pool, and poolside bar, Novotel Ha Long Bay Hotel ensures that you can stay active and energized during your stay. Whether you're a fitness enthusiast or simply looking to unwind, our sports facilities provide the perfect setting for you to relax, rejuvenate, and enjoy your time in Hạ Long, Vietnam.

Convenience Facilities at Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks in the comfort of their own rooms at any time of the day. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and freshened up during their stay. Additionally, the safety deposit boxes offer a secure place for guests to store their valuables, providing peace of mind throughout their stay. The concierge service at Novotel Ha Long Bay Hotel is available to assist guests with any inquiries or requests they may have. Whether it's arranging transportation, booking tours, or providing recommendations for local attractions, the knowledgeable staff is always ready to help. Wi-Fi is available in public areas, allowing guests to stay connected and easily access information online. For smokers, there is a designated smoking area where they can enjoy their cigarettes without inconveniencing others. In addition to these facilities, Novotel Ha Long Bay Hotel offers free Wi-Fi in all rooms, ensuring guests can stay connected and productive throughout their stay. The hotel also provides dry cleaning services, making it convenient for guests to have their clothes cleaned and pressed. Express check-in/check-out services are available, allowing guests to save time and start enjoying their stay right away. Luggage storage is also provided, allowing guests to securely store their belongings before check-in or after check-out. Finally, the daily housekeeping service ensures that rooms are kept clean and tidy, providing a comfortable and enjoyable stay for guests.

Convenient Transport Facilities at Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making it easy to reach the hotel from the nearby Cat Bi International Airport. Exploring the stunning surroundings of Ha Long Bay is made effortless with the hotel's tour services. Guests can book various tours and excursions to discover the natural beauty and cultural attractions of the area. For guests with their own vehicles, Novotel Ha Long Bay Hotel offers a spacious and secure car park onsite. Whether you choose to self-park or take advantage of the hotel's valet service, parking is free of charge for all guests. Additionally, the hotel provides a reliable taxi service for those who prefer to leave the driving to someone else. With these transport facilities, guests can enjoy the convenience and peace of mind throughout their stay at Novotel Ha Long Bay Hotel.

Luxurious Room Facilities at Novotel Ha Long Bay Hotel

Experience the epitome of comfort and luxury at Novotel Ha Long Bay Hotel with its exceptional room facilities. Each room is equipped with state-of-the-art amenities to ensure a memorable stay. Stay cool even during the hottest days with the air conditioning provided in every room. Wrap yourself in plush bathrobes and indulge in a relaxing bath after a long day of exploring. Sit back and unwind while watching your favorite shows on the television in the comfort of your room. Quench your thirst with a refreshing drink from the well-stocked mini bar. Step out onto your private balcony or terrace and soak in the breathtaking views of the surrounding landscape. Stay entertained with a wide range of satellite and cable TV channels. Keep your beverages and snacks chilled in the convenient refrigerator available in your room. With these exceptional room facilities, Novotel Ha Long Bay Hotel ensures a truly luxurious and comfortable stay for every guest.

Indulge in a Culinary Delight at Novotel Ha Long Bay Hotel

At Novotel Ha Long Bay Hotel, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, you are sure to find something that suits your palate and satisfies your cravings. Start your day with a scrumptious breakfast buffet at the hotel's restaurant, where you can indulge in a wide array of options, including both local and international cuisines. The restaurant offers a comfortable and elegant setting, perfect for enjoying a leisurely meal with stunning views of the surrounding bay. For a quick caffeine fix or a light snack, head to the coffee shop, where you can savor a freshly brewed cup of coffee or choose from a selection of pastries and sandwiches. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service, which offers a diverse menu of delectable dishes delivered right to your doorstep. If you're in the mood for a barbecue feast, make use of the BBQ facilities available at the hotel. Gather with friends and family and enjoy a delightful evening grilling your favorite meats and vegetables while taking in the breathtaking views of Ha Long Bay. For those with specific dietary requirements, Novotel Ha Long Bay Hotel also offers a halal restaurant, ensuring that everyone can enjoy a delicious meal that meets their dietary needs. With daily housekeeping and grocery deliveries, you can rest assured that your dining needs will be taken care of throughout your stay at Novotel Ha Long Bay Hotel. So come and experience the culinary delights that await you at this exceptional hotel.

Luxurious and Spacious Rooms at Novotel Ha Long Bay Hotel

Experience comfort and elegance at Novotel Ha Long Bay Hotel with its range of luxurious and spacious rooms. Whether you prefer a room with a stunning bay view or a cozy space with a king size bed, this hotel has something for everyone. Indulge in the Executive Bay view room, offering 42 square meters of space and a plush king size bed. For those seeking a standard room, choose between the comfort of a king size bed or two single beds, both offering 32 square meters of space. If you're looking for a superior room, you can enjoy a bay view or a balcony along with your choice of a king size bed or two single beds. Booking these exquisite rooms on Agoda not only guarantees you the best prices, but also ensures a hassle-free experience. With Agoda's user-friendly interface and secure payment options, you can easily find and reserve your desired room at Novotel Ha Long Bay Hotel. So why wait? Plan your dream getaway and book your stay now!

Discover the Enchanting Beauty of Ha Long in Hạ Long, Vietnam

Nestled along the stunning coastline of Hạ Long Bay, the Novotel Ha Long Bay Hotel offers a gateway to the enchanting beauty of Ha Long, Vietnam. Renowned as a UNESCO World Heritage Site, Ha Long Bay is a mesmerizing destination that boasts breathtaking landscapes, limestone karsts, and emerald waters. Immerse yourself in the natural wonders of Ha Long as you embark on a cruise through the bay's iconic limestone formations. Marvel at the sheer grandeur of the towering karsts, some of which reach up to 200 meters in height. Explore hidden caves and grottoes, where stalactites and stalagmites create an otherworldly atmosphere. For the adventurous souls, kayaking and swimming in the bay's crystal-clear waters are must-do activities. Beyond the natural beauty, Ha Long offers a rich cultural heritage waiting to be discovered. Visit the floating fishing villages, where locals have lived for generations, and gain insight into their traditional way of life. Indulge in the flavors of Vietnam as you savor fresh seafood delicacies at local restaurants. Don't miss the opportunity to witness fascinating cultural performances, showcasing traditional music and dance. Whether you're seeking a tranquil escape or an adventurous journey, Ha Long in Hạ Long, Vietnam, offers an unforgettable experience. Stay at the Novotel Ha Long Bay Hotel and immerse yourself in the captivating beauty and cultural richness of this remarkable destination.

Convenient Transportation Options from the Nearest Airports to Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel is nestled in the picturesque city of Hạ Long, Vietnam, offering stunning views of the famous Ha Long Bay. Traveling to this beautiful hotel is a breeze, thanks to its convenient location and various transportation options available from the nearest airports. If you're flying into Cat Bi International Airport in Hai Phong, which is approximately 75 kilometers away from Novotel Ha Long Bay Hotel, you can easily hire a taxi or arrange for a private car transfer. The journey takes around 1.5 to 2 hours, depending on the traffic conditions. Alternatively, you can take a shuttle bus or public bus from the airport to Hạ Long city center, and then hop on a local taxi or motorbike taxi to reach the hotel. Another option is to fly into Noi Bai International Airport in Hanoi, which is approximately 170 kilometers away from Novotel Ha Long Bay Hotel. From the airport, you can take a taxi or arrange for a private car transfer to Hạ Long. The journey typically takes around 3 to 4 hours, depending on the traffic. Alternatively, you can take a shuttle bus or public bus from the airport to Hanoi city center, and then take another bus or taxi to Hạ Long. No matter which airport you choose to arrive at, the journey to Novotel Ha Long Bay Hotel promises to be filled with scenic landscapes and anticipation of the breathtaking views that await you. So sit back, relax, and enjoy the ride as you embark on an unforgettable adventure in Hạ Long, Vietnam.

Discover the Enchanting Surroundings of Novotel Ha Long Bay Hotel

Nestled in the heart of Hạ Long, Novotel Ha Long Bay Hotel offers a truly magical experience with its proximity to a multitude of captivating landmarks and attractions. Immerse yourself in the rich history and natural beauty of the area with a visit to Dau Go Grotto, a mesmerizing cave known for its stunning stalactites and stalagmites. Explore the wonders of Sun World Ha Long Park and Dragon Park, where thrilling rides and family-friendly entertainment await. For nature enthusiasts, the surrounding islands offer a picturesque escape. Marvel at the unique rock formations of Dam Bac Islet, Cat Nang Islet, and Cay Si Islet as you cruise through the emerald waters of Ha Long Bay. Admire the tranquility of Ong Mo Islet and Mua Hoa Islet, where you can bask in the serenity of nature. If you're looking for some sun and sand, head to Bai Chay Beach, a popular spot for swimming and beach activities. Unwind on the soft golden sands and soak up the breathtaking views of the bay. Don't miss the chance to explore No Islet, a hidden gem known for its rugged beauty and pristine landscapes. With its prime location and proximity to these remarkable landmarks and attractions, Novotel Ha Long Bay Hotel is the perfect base for an unforgettable adventure in Hạ Long, Vietnam.

Convenient Public Transport Stations near Novotel Ha Long Bay Hotel

Located in the breathtaking Hạ Long Bay in Vietnam, Novotel Ha Long Bay Hotel offers easy access to several public transport stations, ensuring a hassle-free exploration of the surrounding area. One of the nearest stations is the Halong Train Station, which provides a convenient option for travelers arriving by train. From here, guests can easily reach the hotel by taking a short taxi ride or arranging for a hotel transfer. The train station is well-connected to major cities in Vietnam, making it a convenient choice for those traveling from other parts of the country. Additionally, Novotel Ha Long Bay Hotel is also close to several bus stops, including the Halong Bus Station. This station serves as a major transportation hub, offering regular bus services to various destinations in and around Hạ Long. Travelers can easily catch a bus from here to explore nearby attractions, such as the Bai Chay Beach or the Quang Ninh Museum. With the bus station just a short distance away from the hotel, guests can conveniently embark on their sightseeing adventures without any hassle.

A Culinary Adventure Awaits

When it comes to dining options near Novotel Ha Long Bay Hotel, guests are spoiled for choice. Just a stone's throw away, Papa's BBQ Restaurant offers mouthwatering grilled dishes that are sure to satisfy any craving. For those in need of a caffeine fix, Rock King Coffee Koi is the perfect spot to enjoy a cup of freshly brewed coffee while taking in the stunning views of Ha Long Bay. For a taste of authentic Vietnamese cuisine, Thuy Chung Restaurant is a must-visit, serving up traditional dishes bursting with flavor. Guests can also indulge in a variety of international cuisines at Soul Bowl at Citadines Marina Ha Long and Sakurajima Corner. For a quick bite, 14 Pizza Halong offers delicious pizzas made with the freshest ingredients. And if you're in the mood for Korean cuisine, Summaul Korean Restaurant is just a short distance away. With such a diverse range of dining options, guests at Novotel Ha Long Bay Hotel can embark on a culinary adventure without ever leaving the vicinity.

Shop to Your Heart's Content in Hạ Long

Novotel Ha Long Bay Hotel is surrounded by a plethora of shopping landmarks, ensuring that guests can indulge in retail therapy to their heart's content. Just a stone's throw away is the vibrant Ha Long Night Market, where visitors can immerse themselves in the bustling atmosphere and browse through a wide array of local handicrafts, souvenirs, and street food. For those looking for a more modern shopping experience, Halong Marine Plaza is a must-visit destination. This expansive shopping complex is home to a variety of international and local brands, offering everything from fashion and accessories to electronics and home decor. Additionally, the nearby Bai Chay Commercial Center is another excellent option for shoppers, boasting a range of shops, boutiques, and supermarkets. Whether you're in search of unique mementos or the latest fashion trends, Novotel Ha Long Bay Hotel's proximity to these shopping landmarks ensures that you'll have a memorable and fulfilling shopping experience during your stay.

Affordable Luxury at Novotel Ha Long Bay Hotel

Experience the best of Hạ Long without breaking the bank at Novotel Ha Long Bay Hotel. With an average room price of just $52, this hotel offers unbeatable value for money compared to the city's average price of $233 per night. At Novotel Ha Long Bay Hotel, you can enjoy all the comforts of a luxury hotel without the hefty price tag. Each room is elegantly designed, featuring modern amenities and breathtaking views of the iconic Ha Long Bay. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable stay, including spacious beds, complimentary Wi-Fi, and a well-equipped fitness center. Indulge in a wide range of dining options at Novotel Ha Long Bay Hotel. From delectable international cuisines to authentic Vietnamese dishes, there's something to satisfy every palate. After a long day of exploring the city, unwind at the hotel's rooftop bar, where you can sip on signature cocktails while taking in panoramic views of the bay. Don't miss out on the opportunity to experience affordable luxury at Novotel Ha Long Bay Hotel. Book your stay today and discover why this hotel is the perfect choice for travelers seeking comfort, convenience, and value.

Excellent service and friendly staff at Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel is renowned for its excellent service and friendly staff. From the moment you arrive, you'll be greeted with a warm welcome and attentive service. The hotel's staff is not only polite and friendly, but they also speak English fluently, making communication a breeze. Whether you need assistance with booking tours or have any other requests, the staff at Novotel Ha Long Bay Hotel is always ready to help. Not only is the service top-notch, but the hotel itself is also clean and well-maintained. The rooms are spacious, comfortable, and spotlessly clean, providing a relaxing and enjoyable stay. Guests rave about the good location of the hotel, which allows for easy access to the stunning Ha Long Bay and its surrounding attractions. In addition to the excellent service and comfortable accommodations, Novotel Ha Long Bay Hotel also offers a delicious breakfast service. Guests love starting their day with a wide selection of tasty dishes, ensuring they have plenty of energy for their adventures. Whether you're traveling for leisure or business, Novotel Ha Long Bay Hotel is the perfect choice for a memorable and enjoyable stay in Hạ Long, Vietnam.

A Memorable Stay at Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel in Hạ Long, Vietnam has garnered a remarkable reputation for its exceptional customer ratings. With an impressive overall rating of 8.3, it is evident that guests have had an unforgettable experience at this hotel. From the moment you step foot into the hotel, you will be greeted by a warm and friendly staff who are dedicated to providing top-notch service. With a staff performance rating of 8.5, you can expect nothing less than excellence during your stay. The hotel's location is another highlight that has received high praise from guests, with a rating of 8.4. Situated in the heart of Hạ Long, Novotel Ha Long Bay Hotel offers breathtaking views of the iconic Ha Long Bay. Whether you are relaxing in your room or enjoying a meal at the hotel's restaurant, you will be treated to stunning vistas that will leave you in awe. Cleanliness is of utmost importance to Novotel Ha Long Bay Hotel, and it shows in their impressive rating of 8.6. Guests have consistently praised the hotel for its immaculate rooms and public areas. You can rest assured knowing that your accommodation will be spotlessly clean and well-maintained throughout your stay. With such high ratings for cleanliness, you can truly relax and unwind in a pristine environment.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

26 mentions

Housekeeping

23 mentions

Swimming Pool

18 mentions

View

15 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Karaoke
  • On-site entertainment
  • Pool with view
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
The Square
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

160 Ha Long Road, Bai Chay Ward, Ha Long, Hạ Long, Vietnam, 200000
Excellent
Location

8.5

Airports
  • Cat Bi International Airport (HPH)
    36.0 km
Public transportation
  • Halong Train Station
    4.1 km
Hospital or clinic
  • Bệnh viện Quốc tế Hạ Long
    3.0 km
Shopping
  • Bai Chay Commercial Center
    1.4 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Bai Chay Bridge
    2.7 km
  • Dong Thien Cung
    5.1 km
  • Dau Go Gotto
    5.4 km
  • Hon Ga Choi Island
    7.0 km
  • Soi Sim Island
    11.8 km
  • Sung Sot Cave
    13.0 km
  • Luon Caves
    15.5 km
  • Cua Van Fishing Village
    18.0 km
Nearby landmarks
  • Quảng trường Mặt Trời
    380 m
  • Castaway Island
    440 m
  • Bai Chay Beach
    580 m
  • Núi Bãi Cháy
    750 m
  • Sun World Ha Long Complex
    880 m
  • Sun World Ha Long Park
    940 m
  • Dragon Park
    950 m
  • Ha Long Queen Cable Car
    950 m
  • Viewing Tower
    1.1 km
  • BoMi Mart
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center1.0 km
  • Travel time to airport (minutes)53
Extras
  • Breakfast charge (unless included in room price)425000 VND
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 225
  • Room voltage220
  • Year property opened2008

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Ha Long Bay Hotel from real guests

8.2
Cleanliness8.6
Location8.5
Service8.5
Room comfort and quality8.3
Facilities8.1
Value for money8.0
High score for Hạ Long
Rating
9+ Exceptional (237)
8-9 Excellent (128)
7-8 Very Good (155)
6-7 Good (61)
<6 Below Expectation (83)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 664 verified guest comments
12345
10.0
Exceptional
Layla from Canada
Couple
Standard Room with 1 King Size bed
Stayed 1 night in May 2023

Great hotel experience!”

Very close to theme park and lots of local shops and food close by. Staff very friendly too. Would absolutely recommend staying here!

Reviewed May 12, 2023

Dear Ms..Mr. Layla, Thank you very much for choosing Novotel Ha Long Bay and taking time to give us feedback here. It is our great pleasure to here your compliments to our team. This will serve as an encouragement to all of us who strive everyday to bring good service to our customers. Many thanks again for your feedback and we look forward to welcoming you back soon. Sincerely, The hotel management team

Responded July 17, 2023
Novotel Ha Long Bay Hotel
10.0
Exceptional
MARI from Japan
Business traveler
Standard Room with 2 Single Size Beds
Stayed 2 nights in October 2022

Comfortable”

The hotel was beautiful and had a great view of the sea from the balcony. However, during breakfast, when a group was eating at the same time, we couldn't find a place to sit. So, I would like to ask for consideration such as dividing the meal time when using it for groups.

Reviewed January 12, 2023
Auto-translated through generative A.I.

Dear Ms Mari, Thank you so much for taking the time to share your experience at our hotel! We are delighted to hear that you enjoyed your stay with us. Our team works diligently to ensure every guest has a memorable and comfortable visit. Your kind words are truly appreciated, and we look forward to welcoming you back on your next trip, Best regards, Novotel Ha Long Bay

Responded January 31, 2024
Novotel Ha Long Bay Hotel
10.0
Exceptional
David from Zimbabwe
Couple
Superior Bay view with 1 King Size bed
Stayed 3 nights in August 2022

View of the beach”

A great view of the beach, park over the road and a quick walk into the city. A great friendly hotel :)

Reviewed March 13, 2023

Dear Mr. David, Thank you very much for choosing Novotel Ha Long Bay and taking time to give us feedback here. It is our great pleasure to hear your compliments to our team. This will serve as an encouragement to all of us who strive every day to bring good service to our customers. Many thanks again for your feedback and we look forward to welcoming you back soon. Sincerely, The hotel management team

Responded July 17, 2023
Novotel Ha Long Bay Hotel
9.6
Exceptional
Thai from Vietnam
Family with teens
Standard Room with 1 King Size bed
Stayed 1 night in November 2022

Good hotel”

It is very good price to stay in Halong. The hotel is quite old but very clean. The price of services here is very reasonable. Nothing to complain

Reviewed January 26, 2023

Dear Ms./Mr. Thai, Thank you very much for choosing Novotel Ha Long Bay and taking time to give us feedback here. It is our great pleasure to here your compliments to our team. This will serve as an encouragement to all of us who strive everyday to bring good service to our customers. Many thanks again for your feedback and we look forward to welcoming you back soon. Sincerely, The hotel management team

Responded July 17, 2023
Novotel Ha Long Bay Hotel
10.0
Exceptional
Le from Vietnam
Family with young children
Standard Room with 2 Single Size Beds
Stayed 2 nights in May 2023

Central hotel”

Great room and restaurant service. The hotel is a bit old but still okay overall. It would be even better if the balconies were renovated. The downside is that the bathroom doesn't have a bidet spray, which is inconvenient.

Reviewed May 04, 2023
Auto-translated through generative A.I.

Kính gửi quý khách, Cảm ơn quý khách đã lựa chọn khách sạn Novotel Ha Long Bay và dành thời gian chia sẻ cảm nhận của quý khách tại đây. Chúng tôi hi vọng sẽ có cơ hội được tiếp tục chào đón và phục vụ quý khách tốt hơn nữa trong các kỳ nghỉ tiếp theo tại Hạ Long. Trân trọng, Duty Manager Nguyen Ngoc Quyen

Responded July 17, 2023
Novotel Ha Long Bay Hotel
12345
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