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Entrance, Enchanted River Rock Island Resort in Hinatuan
Matrimonial - Bed, Enchanted River Rock Island Resort in Hinatuan
an aerial view of a body of water with a stop sign, Enchanted River Rock Island Resort in Hinatuan
a small room with a blue floor and a blue wall, Enchanted River Rock Island Resort in Hinatuan
a small room with a bed and a desk, Enchanted River Rock Island Resort in Hinatuan
Exterior view, Enchanted River Rock Island Resort in Hinatuan
a sunset on a sunny day with a sailboat in the distance, Enchanted River Rock Island Resort in Hinatuan

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7.4

Very good

41 reviews

41 reviews

Housekeeping4
View1
See map
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Tandag Airport 71.6 km
Bancasi Airport 111.1 km
Sayak Airport 160.3 km
Francisco Bangoy International Airport 167.3 km
Surigao Airport 174.2 km
Camiguin Airport 202.3 km

Enchanted River Rock Island Resort

Purok 1, Hinatuan, Hinatuan, Philippines, 8310 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Hinatuan part of Hinatuan, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Hygiene Plus

Check-in/out [express]

Airport transfer

Breakfast [free]

Air conditioning

Facilities

Airport transfer

Pets allowed

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Breakfast [free]

Shops

Value for money7.0
Location rating7.6

Rooms available at Enchanted River Rock Island Resort

Family Room
...
  • Room size: 32 m²/344 ft²
  • Bay view
  • 4 bunk beds
Enter dates to see prices
Quadruple Room with Bathroom
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 double bed and 1 bunk bed
Enter dates to see prices
Family Suite
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 3 bunk beds
Enter dates to see prices
Double Room with Sea View
...
  • Room size: 27 m²/291 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Family Plus
...
  • Room size: 32 m²/344 ft²
  • Bay view
  • 1 semi double bed and 4 bun...
Enter dates to see prices
Double 2
...
  • Room size: 24 m²/258 ft²
  • Bay view
  • 2 double beds
Enter dates to see prices
Suite
...
  • Room size: 27 m²/291 ft²
  • Bay view
  • 3 bunk beds
Enter dates to see prices
Matrimonial
...
  • Room size: 20 m²/215 ft²
  • Bay view
  • 1 double bed
Enter dates to see prices
Sextuple Room
...
    Enter dates to see prices
    Room for 9
    ...
    • 3 bunk beds
    Enter dates to see prices

    Frequently asked questions

    Does Enchanted River Rock Island Resort have bars on-site?

    Enjoy your trip the finest way with a beverage in your hand at Enchanted River Rock Island Resort's bar accessible right in front of your doorstep for when you need a drink or two.

    Does Enchanted River Rock Island Resort provide airport transfer?

    Enchanted River Rock Island Resort offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

    What kind of water sports activities are available at Enchanted River Rock Island Resort?

    Enchanted River Rock Island Resort presents a wide variety of water sport activities such as diving, canoe, snorkeling, water sports (non-motorized), and fishing for you to experience all that this property has to offer.

    Is car parking available at Enchanted River Rock Island Resort?

    Enchanted River Rock Island Resort has car park nearby free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    Does Enchanted River Rock Island Resort feature an option for contactless check-in and check-out?

    At Enchanted River Rock Island Resort, travelers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

    In which languages can Enchanted River Rock Island Resort's staff members communicate?

    Enchanted River Rock Island Resort can speak up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

    What is the verified guest review consensus about Enchanted River Rock Island Resort's beds?

    100.0% of our verified visitor assessments have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Enchanted River Rock Island Resort down in the review section.

    What is the verified guest review consensus about Enchanted River Rock Island Resort's food?

    100.0% of our past guest evaluations have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Enchanted River Rock Island Resort down in the review.

    What is the average rating that past Families with young children have given to Enchanted River Rock Island Resort?

    Past families with young children that have stayed at this property have given Enchanted River Rock Island Resort an average rating of 7.3. You can look up more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the closest airport to Enchanted River Rock Island Resort?

    The closest airport to Enchanted River Rock Island Resort is Bancasi Airport, 111.0 km away.

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    Explore the neighborhood

    What people love about Enchanted River Rock Island Resort

    • 7.2

      Very good
      Cleanliness

      "it was evidently clean."

      Twing-twing

      |

      September 16, 2022

    • 10

      Exceptional
      Cleanliness

      "Rooms are basic but clean, with private bath/cr and a/c."

      Patty

      |

      December 28, 2019

    • 10

      Exceptional
      Location

      "I love this resort , so accessible to other tourist beach spots plus enchanted river!"

      Rowena

      |

      August 2, 2022

    Overall rating:

    7.4

    Very good
    41 reviews
    Cleanliness
    7.2
    Facilities
    6.4
    Location
    7.6
    Read all reviews >
    More about Enchanted River Rock Island Resort

    More about Enchanted River Rock Island Resort

    Enchanted River Rock Island Resort

    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. Parking is available and free, provided by the resort for guests with their own transportation.
    While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out and luggage storage. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
    Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the resort. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The resort provides air conditioning in some rooms for the benefit of guests.


    Dining and things to do

    Start your vacation days in the best possible way. Your mornings at Enchanted River Rock Island Resort begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's karaoke rooms and bar.
    Resort's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage. Hot days can be cool fun with water activities like fishing, snorkeling, non-motorized water sports and diving. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like canoes and water park made available at Enchanted River Rock Island Resort.
    Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

    Show less

    Amenities and facilities

    Good
    Facilities

    6.4

    Languages spoken
    • English
    • Filipino
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Canoeing
    • Diving
    • Fishing
    • Garden
    • Karaoke
    • Massage
    • Snorkeling
    • Ticket services
    • Tours
    • Water park
    • Water sports (non-motorized)
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [free]
    • Coffee shop
    • Restaurants
    • Room service
    • Snack bar
    Services and conveniences
    • Air conditioning in public area
    • Contactless check-in/out
    • Convenience store
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Food delivery
    • Gift/souvenir shop
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Family room
    • Kids meal
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in/out [private]
    • Fire extinguisher
    • Non-smoking rooms
    • Pet-friendly [charges apply]
    • Pets allowed
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]

    Food and dining

    Breakfast options
    • American
    • Asian
    Restaurants on site
    Restaurant
    • Cuisine: American, Seafood
    • Menu: Buffet

    Location

    Purok 1, Hinatuan, Hinatuan, Philippines, 8310
    Very good
    Location

    7.6

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-5 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    The property
    • Number of rooms 18

    Reviews of Enchanted River Rock Island Resort from real guests

    Provided by verified guests of Agoda
    7.2
    /
    10
    Very good
    Cleanliness7.2
    Facilities6.4
    Location7.6
    Service7.7
    Value for money7.0
    High score for Hinatuan
    Rating
    9+ Exceptional (5)
    8-9 Excellent (1)
    7-8 Very Good (2)
    6-7 Good (0)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (2)
    Jun - Aug (3)
    Sep - Nov (3)
    Dec - Feb (4)

    Show reviews that mention 

    Showing 12 verified guest comments
    4.8
    Rhoebe from United States
    Family with young children
    Room for 6
    Stayed 1 night in January 2023

    Price is not the best ”

    No hot and cold shower. Very typical house. At least clean sheets. We arrived while it's still raining. Hotel was so understaffed. No assistance. We were drenched and soaking wet as well as our luggages. Resort is a 5 minute boat ride from the parking lot.

    Reviewed January 21, 2023

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    7.2
    Very good
    Twing-twing from Philippines
    Family with teens
    Suite
    Stayed 1 night in December 2021

    Very good”

    The room smell a bit old.. however, it was evidently clean. Our stay was still good since the staff are really good

    Reviewed September 16, 2022

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    10.0
    Exceptional
    Rowena from Philippines
    Group
    Double 2
    Stayed 2 nights in August 2021

    Secluded island”

    I love this resort , so accessible to other tourist beach spots plus enchanted river! We will definitely come back here and stay again!

    Reviewed August 03, 2022

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    4.0
    Maria from Philippines
    Family with teens
    Matrimonial
    Stayed 2 nights in December 2021

    Not what I expected”

    The hotel is in an island where you need to take a 5 minute pump boat ride. There is no cellular signal and wifi has to be purchased in the restaurant. They are short of staff so the front desk was not always manned. If you want complete isolation, this is the place. The rooms have very basic requirements, so don’t be looking for a TV or hot shower. The place is clean and the staff (and owner) are friendly. The seafoods are fresh but not always available. Room service comes with a fee. I would suggest that the hotel puts up CCTV cameras for added protection to the guests.

    Reviewed December 07, 2021

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    9.2
    Exceptional
    Maricel from Philippines
    Couple
    Matrimonial
    Stayed 1 night in November 2021

    Very accommodating staff and owner! ”

    It has a nice view of the ocean especially in the morning and when the sun sets.

    Reviewed December 02, 2021

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    8.8
    Excellent
    Arielito from Philippines
    Family with teens
    Double 2
    Stayed 2 nights in May 2021

    Excellent”

    Recomended place due to solemn ambience, very nature and a nice acommoditing employees esp. Erick , love love and others .

    Reviewed May 24, 2021

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    8.0
    Excellent
    kristine from Philippines
    Couple
    Matrimonial
    Stayed 1 night in March 2021

    Very good”

    I love the location because it is secluded in an island. Friendly and accommodating staffs. The rooms are okay, it just like home. Nice place to disconnect since there is no signal.

    Reviewed March 24, 2021

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    10.0
    Exceptional
    Patty from Philippines
    Family with young children
    Family Room
    Stayed 1 night in December 2019

    Relax and Unwind”

    If you want to detach from the digital world this is the place to be! Its located in the middle of the sea/bay. Rooms are basic but clean, with private bath/cr and a/c. There is no Glob* reception. Just Sm*rt. Food is served in the restaurant which is a wooden cottage located also in the middle of the bay. It would be best to bring your own drinking water and a few snacks. So you can save up from spending too much on bottled water. Food served is good and affordable. I highly advise you take the boat trip/ island hopping which costs Php500 good for 3 hours. You get to see the neighboring islands and resorts and of course the Enchanted River. The owner, Richard, (along with their dog, Rocky) is very friendly and approachable. I would highly recommend this resort to anyone who wants to tour Surigao/Mindanao!

    Reviewed December 28, 2019

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    9.2
    Exceptional
    Ranhel from Philippines
    Group
    Suite
    Stayed 3 nights in September 2019

    No frills adventure.”

    If you are ready to be incommunicado for the length of your stay, Rock Island Resort is for you. Telecom signal is non-existent and wifi signal is not very stable. The staff were all accommodating and helpful. After the first night, we ask to be transferred and we were accommodated immediately. The premises, including the surrounding waters, are clean and inviting. It is truly a good place to relax and recharge.

    Reviewed October 09, 2019

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    9.6
    Exceptional
    Patrick from United States
    Couple
    Matrimonial
    Stayed 1 night in July 2019

    Enchanted River Tourist”

    This is the great place to stay at the Enchanted River, very clean, peaceful, and private. Seafoods the best I ever had. I should have stayed three nights, but had to get to Airport to get back to MNL.

    Reviewed July 30, 2019

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    2.0
    shayne from Philippines
    Group
    Stayed 1 night in November 2018

    Acceptable”

    Super pangit ng room madumi walang hot n cold shower

    Reviewed November 18, 2018

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    2.0
    ZANGLE from China
    Family with teens
    Matrimonial
    Stayed 1 night in July 2019

    非常不愉快的一段旅程 ”

    船夫和向导一直向我们要求付钱 很多不明确的消费 如果我们不付钱就不开船 不让我们离开 希望这家酒店能够改进 因为你的员工让我们的旅途非常不愉快

    Reviewed July 26, 2019

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