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FAENA HOTEL MIAMI BEACH
FAENA HOTEL MIAMI BEACH
FAENA HOTEL MIAMI BEACH
FAENA HOTEL MIAMI BEACH
FAENA HOTEL MIAMI BEACH
FAENA HOTEL MIAMI BEACH
FAENA HOTEL MIAMI BEACH

Removed from saved list

9

Exceptional

97 reviews

97 reviews

Beach2
Food & Dining1
Swimming Pool1
See map

9

Exceptional

Location rating score

Exceptional location - 860 meters from city center
Popular landmarks
Miami Beach Boardwalk 680 m
South Beach 930 m
Holocaust Memorial 1.9 km
Collins Avenue 2.0 km
Lincoln Road Mall 2.4 km
Española Way 2.6 km
Art Deco Historic District 3.1 km
Ocean Drive 3.4 km
South Pointe Park 4.8 km
Jungle Island 5.7 km
Nearby landmarks
Blank Canvas Gallery 200 m
Ocean View Post Office 640 m
Miami Beach Boardwalk 680 m
Scott Rakow Youth Center 750 m
Arthur Godfrey Road (41st Street) 880 m
South Beach 930 m
The Scott Rakow Youth Center 970 m
Miami Yogashala 1.1 km
Miami City Ballet 1.2 km
Bass Museum Shop 1.3 km

FAENA HOTEL MIAMI BEACH

3201 COLLINS AVENUE, South Beach, Miami Beach (FL), United States, 33140 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the South Beach part of Miami Beach (FL), this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Lincoln Road Mall as well as South Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

680 meters to Miami Beach Boardwalk

Front desk [24-hour]

930 meters to the beach

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Pets allowed

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Miami Beach (FL) every 4 minutes on Agoda.com
Value for money8.3
Location rating9.0
Nearest airportMiami Seaplane Base (MPB)
Distance to airport6.0 km

Rooms available at FAENA HOTEL MIAMI BEACH

Premier Oceanfront View Corner 1Br Suite Ada 1 King Bed, 146Sm Or 1571Sf, Hearing Impaired
...
  • Room size: 146 m²/1572 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Imperial Ocean View 2 Bedroom Suite 2X1 King Beds, 232Sm Or 2492Sf
...
  • Room size: 232 m²/2497 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Premier Oceanfront View Corner Junior Suite Ada 1 King Bed, 109Sm Or 1170Sf, Wheelchair Access
...
  • Room size: 146 m²/1572 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Partial Ocean View Junior Suite Ada 1 King Bed 78Sm Or 842Sf, Hearing Impaired
...
  • Room size: 75 m²/807 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Penthouse 5 Bedroom Suite 5X1 King Beds, 1348Sm Or 14507Sf, Premier Oceanfront View
...
  • Balcony/terrace
  • Shower
  • 1 king bed
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OCEAN VIEW JUNIOR SUITE 1 King Bed, 83SM/892SF
...
  • Room size: 83 m²/893 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
BAY VIEW ROOM 1 King Bed, 45SM/489SF
...
  • Room size: 45 m²/484 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
PARTIAL OCEAN VIEW 1 BEDROOM SUITE 1 King Bed, 86SM/928SF
...
  • Room size: 86 m²/926 ft²
  • Partial ocean view
  • 1 king bed
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PREMIER OCEANFRONT ROOM 1 King Bed, 68SM/727SF
...
  • Room size: 68 m²/732 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Ocean View 1 Bedroom Suite Ada 1 King Bed,87Sm Or 935Sf, Wheelchair Accessible
...
  • Room size: 86 m²/926 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at FAENA HOTEL MIAMI BEACH?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to FAENA HOTEL MIAMI BEACH?

For those who wish to drive their own cars, FAENA HOTEL MIAMI BEACH has a car park that's close to the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Miami Beach (FL) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at FAENA HOTEL MIAMI BEACH?

Wake up to a great continental breakfast at FAENA HOTEL MIAMI BEACH. Adults can enjoy breakfast offered with an additional charge of 50 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at FAENA HOTEL MIAMI BEACH?

FAENA HOTEL MIAMI BEACH does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to FAENA HOTEL MIAMI BEACH?

The closest train, metro, or bus station is Metrobus, 2.2 km away from FAENA HOTEL MIAMI BEACH.

What restaurants are nearby FAENA HOTEL MIAMI BEACH?

FAENA HOTEL MIAMI BEACH’s neighborhood is South Beach which includes popular restaurants such as Tapelia, Joe's Stone Crab Restaurant and Puerto Sagua.

What popular shopping places are close to FAENA HOTEL MIAMI BEACH?

Located in the South Beach area, FAENA HOTEL MIAMI BEACH is close to great shopping choices like Fifth & Alton, The Dog Bar and Whittall & Shon.

What are popular attractions near FAENA HOTEL MIAMI BEACH?

FAENA HOTEL MIAMI BEACH’s location in the South Beach neighborhood makes it close to famous attractions including Lincoln Road Mall, Ocean Drive and Art Deco Historic District.

What popular beaches are close to FAENA HOTEL MIAMI BEACH?

FAENA HOTEL MIAMI BEACH’s South Beach neighborhood also includes South Beach, 12th Street Beach and Hyde Beach.

What popular natural sightseeing spots are close to FAENA HOTEL MIAMI BEACH?

FAENA HOTEL MIAMI BEACH is located within South Beach, which makes it conveniently close to natural sights including The Advantaged Yacht Charters.

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Explore the neighborhood

What people love about FAENA HOTEL MIAMI BEACH

  • 10

    Exceptional

    "One of the best hotels I have stayed at."

    Mikhel

    |

    March 16, 2022

  • 10

    Exceptional

    "Absolutely love this hotel."

    Julianne

    |

    February 24, 2022

  • 10

    Exceptional

    "Hands down most beautiful, experiential stay you can have in the area."

    Alan

    |

    August 9, 2021

Overall rating:

9

Exceptional
97 reviews
Cleanliness
9.4
Facilities
9.4
Location
9.0
Read all reviews >
What travelers say they love:
Wonderful staff!
Shelley from United States
Family with older children
More about FAENA HOTEL MIAMI BEACH

More about FAENA HOTEL MIAMI BEACH

FAENA HOTEL MIAMI BEACH

Located close to the city right along the shore, FAENA HOTEL MIAMI BEACH gives its guests a chance to both explore Miami Beach (FL) and relax away from it. Grab some beach time with a stay at FAENA HOTEL MIAMI BEACH, just 2.5 km from South Beach.
The facilities and services provided by FAENA HOTEL MIAMI BEACH ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Miami Beach (FL). Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at FAENA HOTEL MIAMI BEACH. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. The multiple room layout options at FAENA HOTEL MIAMI BEACH include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub.
Guests of FAENA HOTEL MIAMI BEACH can even have groceries delivered to their room for cooking, using the hotel's special service. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at FAENA HOTEL MIAMI BEACH. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing and diving. Have some easy fun and maybe meet others while playing recreation activities such as horse riding.
In a competitive mood? Get sporty with your travel group or other guests at the yoga room, golf course on site and hiking trails in the hotel. Have some relaxing fun with family and friends at the library. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to FAENA HOTEL MIAMI BEACH. Pose in front of Ocean Drive located 3.3 km away, and you can always show your friends the time you went to Miami Beach (FL). Nearby FAENA HOTEL MIAMI BEACH only 680 m away is the Miami Beach Boardwalk, providing access to water transport and tourist services.

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Amenities and facilities
Exceptional
Facilities

9.4

Most talked about facilities

Food & Dining

1 mention

Swimming Pool

1 mention

Beach

1 mention

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Russian
  • Spanish
  • Swedish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Hot tub
  • Light therapy
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Los Fuegos By Francis Mallmann

  • Cuisine: Latin American
  • Menu: Buffet

Pao by Paul Qui

  • Cuisine: International

Veranda

  • No additional information available
Location
3201 COLLINS AVENUE, South Beach, Miami Beach (FL), United States, 33140
Exceptional
Location

9

Airports

  • Miami Seaplane Base (MPB)
    6.0 km
  • Miami International Airport (MIA)
    16.4 km

Public transportation

  • Metrobus
    2.2 km

Hospital or clinic

  • Mount Sinai Medical Center
    1.9 km

Convenience store

  • 7 Eleven
    2.1 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Miami Beach Boardwalk
    680 m
  • South Beach
    930 m
  • Holocaust Memorial
    1.9 km
  • Collins Avenue
    2.0 km
  • Lincoln Road Mall
    2.4 km
  • Española Way
    2.6 km
  • Art Deco Historic District
    3.1 km
  • Ocean Drive
    3.4 km
  • South Pointe Park
    4.8 km
  • Jungle Island
    5.7 km

Nearby landmarks

  • Blank Canvas Gallery
    200 m
  • Ocean View Post Office
    640 m
  • Miami Beach Boardwalk
    680 m
  • Scott Rakow Youth Center
    750 m
  • Arthur Godfrey Road (41st Street)
    880 m
  • South Beach
    930 m
  • The Scott Rakow Youth Center
    970 m
  • Miami Yogashala
    1.1 km
  • Miami City Ballet
    1.2 km
  • Bass Museum Shop
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note, Breakfast is offered for 2 guests only when room package is included with Breakfast. Any additional Breakfast required will be charged an additional fee of 50 USD per person per day.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)50 USD

The property

  • Number of rooms 169

Reviews of FAENA HOTEL MIAMI BEACH from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.4
Facilities9.4
Location9.0
Service9.0
Value for money8.3
High score for Miami Beach (FL)
Rating
9+ Exceptional (20)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (3)
Time of the year
Mar - May (3)
Jun - Aug (18)
Sep - Nov (3)
Dec - Feb (3)
All guests (97)
All room types
All languages

Show reviews that mention 

Showing 27 verified guest comments
12
10.0
Exceptional
Alan from United States
Solo traveler
Stayed 4 nights in June 2020

Theres lux, then theres the Faena”

Hands down most beautiful, experiential stay you can have in the area. In terms of comparable properties- there are none. The superb attention to detail starts in the gorgeous marble lobbies, and ends with the $10,000 heated, motion sensing toilet. Can not stress how perfectly appointed the suites are- red velvet and beautiful wood throughout.... Alan Faena- you are a legend.

Reviewed August 10, 2021

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9.2
Exceptional
Mary from United States
Family with teens
Stayed 2 nights in August 2019

Extras galore”

Cons: We had 3 teens and 2 adults traveling with us and booked a junior suite online through agoda. I called the day before to verify our reservations and was told that the room did not accommodate 5 people. There were multiple back and forth calls with the reservation specialist Gustavo. First callback outlined an option to purchase another room at a discount even though the online reservation said 5 could fit in the suite - this was NOT an acceptable option. Then Gustavo came back a few hours later and said they would upgrade us to a 2 bedroom suite with a private butler at no additional charge. This was a way better option. The other cons were that everything was pretty pricy - room service, restaurant onsite, other services (eg spa, fitness classes) and the fitness center had limited hours. Pros: everything else - perfect location, excellent services setting up beach or pool chairs, food was delicious, staff was extremely attentive, plus so many pampering extras - $$$ was with it

Reviewed August 12, 2019

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10.0
Exceptional
Stanislav from United States
Couple
BAY VIEW ROOM 1 King Bed, 45SM/489SF
Stayed 3 nights in June 2021

Service ”

Amazing service with naturally great people:) any where you go you feel like king 🤴

Reviewed June 15, 2021

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10.0
Exceptional
Vadim from United States
Solo traveler
Stayed 6 nights in June 2020

Great choice if you want to relax at a great property ”

The location is great

Reviewed June 28, 2020

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10.0
Exceptional
Julianne from United States
Couple
BAY VIEW ROOM 1 King Bed, 45SM/489SF
Stayed 5 nights in February 2022

Fantastic ”

Absolutely love this hotel. The staff is excellent and the rooms are gorgeous.

Reviewed February 25, 2022

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8.8
Excellent
BRUCE from United States
Couple
Stayed 2 nights in August 2019

Great location”

This is my fourth time staying at the Faena. The hotel is still beautiful and the location is perfect. The rooms are extremely clean, but the sofa and curtains were showing wear. The balcony furniture was new and nice, and there was a coffee maker in the room this time, there was not one in the past. Los Fuegos restaurant was excellent for breakfast and lunch, and the wait staff couldn’t have been better. There seems to have been a change in the pool and beach staff philosophy because there was no water provided like past trips. We were there when hurricane preparation began so service fell apart at that point. Few beach chairs, towels etc. and basically watching the hotel being broken down for storm preparation. We were scheduled to stay from Wednesday to Monday, but on Friday we were told we had to check out on Sunday. We thought all the hotels were closing but later found out that was not the case. It is still a lovely hotel with a great location, but this was not our best visit

Reviewed September 08, 2019

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10.0
Exceptional
Mikhel from Germany
Couple
BAY VIEW ROOM 1 King Bed, 45SM/489SF
Stayed 1 night in March 2022

Top notch ”

One of the best hotels I have stayed at. Period

Reviewed March 17, 2022

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9.6
Exceptional
Sanjeev from India
Couple
Stayed 3 nights in September 2019

It was excellent”

The living room lounge was very happening The show at the hotel theatre was super The sliders at the verandah poolside place was very good

Reviewed September 17, 2019

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10.0
Exceptional
Shelley from United States
Family with teens
Stayed 2 nights in November 2019

Wonderful ”

Great! Wonderful staff! Beautiful location.

Reviewed November 30, 2019

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10.0
Exceptional
barbara from United States
Solo traveler
Stayed 1 night in August 2019

Excellent!”

Amazing service- entire hotel is impeccable!

Reviewed August 05, 2019

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10.0
Exceptional
Paola from United States
Couple
Bay View Room 2 Twin Beds, 60Sm Or 654Sf
Stayed 1 night in May 2022

Exceptional”

Looooved this place! Can’t wait to go back

Reviewed May 18, 2022

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9.6
Exceptional
Michael from Austria
Family with teens
Stayed 12 nights in July 2019

Superb hotel”

Beautiful room, excellent spa and beach. Nice restaurant, very friendly staff.

Reviewed August 09, 2019

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9.2
Exceptional
Cheryl from United States
Couple
Stayed 4 nights in February 2019

Probably the most chic hotel in Miami. Beautiful rooms, good food, great pool, entertainment,. ”

This hotel has it all.

Reviewed February 27, 2019

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9.6
Exceptional
Owen from United States
Couple
Stayed 1 night in December 2019

Service on fleek”

Details Details Details! Service, property, food A+++

Reviewed December 10, 2019

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9.2
Exceptional
Sonja from Australia
Family with teens
Stayed 4 nights in July 2019

Exceptional”

Beautiful hotel with great service thoroughly enjoyed our time at the Faena Hotel Miami Beach.

Reviewed July 13, 2019

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7.6
Very good
Evik from Canada
Couple
Stayed 4 nights in July 2019

Great place; room service and butler service below par.”

Great hotel; great food, amazing beachfront service. When you call for something to your room; get ready to wait and get the wrong item; lack of communication.

Reviewed July 25, 2019

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5.2
nicolette from New Zealand
Couple
Stayed 3 nights in August 2019

Above average”

Great art and design however not a great design functionally for a hotel. eg lots of area in the room but not a chair to relax in for a couple especially given the design of the foyer , walk in wardrobe great idea but little space for the suitcases to be stored in. In addition, the bar and restaurants were booked out on arrival on the first night and were offered room service as a substitute. Given the location and cost of the hotel not really good enough for tired international travellers. Staff had numerous attempts at finding our bags on arrival while sitting at reception. All basics of hotel service one expects as a given. In addition, the service at the restaurant beside the bar was poor. Very surprised. Theatre show was excellent but dinner was delayed and offered free glass to make up for it. Bar area beside the out door bar - I had to approach the staff for a juice as you were ignored unless seated at the bar.

Reviewed August 29, 2019

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4.0
Anurag from United States
Couple
BAY VIEW ROOM 1 King Bed, 45SM/489SF
Stayed 4 nights in July 2021

Not a Great experience”

Hello, we stayed in Faena from Jul 16th to Jul 20th , check in experience was good , restaurants are good. But the rooms are not great. There was a water leak from roof through AC vents, when we reported this to Starr they mentioned it that was condensation issue, I had my parents living next to our room they never had this issue. When I spoke to a guy from concierge , the response they gave me is this is normal. Never expect a response from a 5 star hotel staff that this is normal. I have stayed in multiple 5 star places in Miami beach but no one gave me such a response. Never wanna stay here and tell the same for rest of my friends and family.

Reviewed July 26, 2021

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4.8
olga from United States
Couple
Stayed 4 nights in March 2021

Acceptable”

Bad service

Reviewed March 06, 2021

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10.0
Exceptional
Sonal from United States
Couple
Bay View King
Stayed 2 nights in August 2018

Exceptional!”

Great time at Faena. Check in was easy. Appreciate no added fees, resort charges etc. room was clean and turn down service wonderful. Pool and beach access were great. Loved the drinks and pool bar menu. Valet attendants always smiling and helpful. Definitely will be back!

Reviewed August 24, 2018

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12
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