Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

Feli Home - Van Thanh Lakeview is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Feli Home - Van Thanh Lakeview also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Feli Home - Van Thanh Lakeview has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the serviced apartment can arrange car rental for you.

Feli Home - Van Thanh Lakeview does not permit smoking in any of its rooms or indoor areas.