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Fersal Hotel Neptune Makati
Fersal Hotel Neptune Makati
Fersal Hotel Neptune Makati
Fersal Hotel Neptune Makati
Fersal Hotel Neptune Makati
Fersal Hotel Neptune Makati
Fersal Hotel Neptune Makati

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7.5

Very good

1,122 reviews

1,122 reviews

See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Century City Mall

60 m

Bel-Air 2 Park

180 m

Sample1

230 m

SM Marketplace

260 m

A. Venue Mall

290 m

Popular landmarks
Robinsons Place Manila

4.8 km

National Museum

5.5 km

Rizal Park

5.5 km

Quiapo Church

6.0 km

Manila Ocean Park

6.1 km

Closest landmarks
Firefly Roofdeck

210 m

Tribu Diwata

230 m

Rogues

280 m

Elorde Boxing Gym

280 m

CaraDERMe

280 m

Fersal Hotel Neptune Makati

107 Neptune Street, Bel-Air II, Makati, Manila, Philippines, 1200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

Located in heart of Manila

Front desk [24-hour]

Airport transfer

Inside city center

Free Wi-Fi in all rooms!

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Restaurants

Coffee shop

Laundry service

This property is in high demand!

4 travelers have booked today.

Value for money7.6
Distance to city center1.6 km
Location rating8.1
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport6.0 km

Rooms available at Fersal Hotel Neptune Makati

Premium Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 queen be...
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Deluxe Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds or 1 double b...
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Deluxe Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Queen
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Single Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 single bed
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Deluxe Queen Bed Single Room
...
  • Room size: 20 m²/215 ft²
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Standard Room
...
  • Shower
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Room Deluxe Premier
...
  • Shower
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Deluxe Double or Twin Room, 2 Twin Beds
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Fersal Hotel Neptune Makati?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Fersal Hotel Neptune Makati?

    Fersal Hotel Neptune Makati is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Fersal Hotel Neptune Makati has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Fersal Hotel Neptune Makati?

    Start your mornings right, with the à la carte and continental breakfast options offered at Fersal Hotel Neptune Makati. Full american breakfast is available for guests. There's an additional charge of 250 PHP for adults and 250 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Fersal Hotel Neptune Makati?

    Fersal Hotel Neptune Makati features an on-site restaurant for your dining convenience.

    What is the smoking policy at Fersal Hotel Neptune Makati?

    Fersal Hotel Neptune Makati does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Fersal Hotel Neptune Makati?

    Dela Rosa Street is the closest train, metro, or bus station, about 1.3 km away from Fersal Hotel Neptune Makati.

    What restaurants are nearby Fersal Hotel Neptune Makati?

    Fersal Hotel Neptune Makati is located in Makati, famous for good restaurants such as Mendokoro Ramenba, El Chupacabra and Blackbird.

    What popular shopping places are close to Fersal Hotel Neptune Makati?

    Fersal Hotel Neptune Makati is located in Makati area which features shopping places such as Century City Mall, A. Venue Mall and Craftsmith.

    What are popular attractions near Fersal Hotel Neptune Makati?

    Fersal Hotel Neptune Makati is located in Makati area, which is famous for attractions such as Bel-Air 2 Park, The Japan Foundation and St. Andrew The Apostle Park.

    What popular natural sightseeing spots are close to Fersal Hotel Neptune Makati?

    Fersal Hotel Neptune Makati is located in the Makati area, which is famous for natural sightseeing destinations such as Sample1.

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    Explore the neighborhood

    What people love about Fersal Hotel Neptune Makati

    • 8.8

      Excellent
      Cleanliness

      "Everything was good & clean, and the hotel has a strategic location in Makati."

      Kevin

      |

      November 21, 2022

    • 10

      Exceptional
      Cleanliness

      "The room smells and feel clean."

      Danica

      |

      November 20, 2022

    • 10

      Exceptional

      "Good choice to book this hotel"

      Jaypee

      |

      November 12, 2022

    Property ranking|Compared to 4,005 Manila properties
    See all rankings
    Room comfort score
    7.3/10
    Cheapest price score
    Room size
    22 sqm.
    Location score
    8.1/10
    Better than
    95
    %
    of Manila properties
    Better than
    92
    %
    of Manila properties
    Bigger than
    92
    %
    of Manila properties
    Better than
    87
    %
    of Manila properties
    Overall rating:

    7.5

    Very good
    1,122 reviews
    Cleanliness
    7.4
    Facilities
    6.8
    Location
    8.1
    Read all reviews >
    What travelers say they love:
    Good location, very friendly and helpful staff.
    Cameron from Australia
    Solo traveler
    More about Fersal Hotel Neptune Makati

    More about Fersal Hotel Neptune Makati

    Fersal Hotel Neptune Makati

    See the best of Manila with a stay at Fersal Hotel Neptune Makati, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
    Fersal Hotel Neptune Makati provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire services to help you find what you want in Manila.
    Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar in some rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage.


    Reasons to stay here

    Rooms here are cheaper than 91% of accommodations in the city.
    This hotel's food and dining score higher than 96% of accommodations in the city.
    Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

    Amenities and facilities
    Good
    Facilities

    6.8

    Most talked about facilities

    Breakfast

    72 mentions

    Housekeeping

    64 mentions

    Internet

    46 mentions

    Food & Dining

    15 mentions

    Languages spoken

    • English
    • Filipino

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Massage
    • Ticket services
    • Tours

    Cleanliness and safety

    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Coffee shop
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Convenience store
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    Access

    • CCTV in common areas
    • CCTV outside property
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car

    Available in all rooms

    • Air conditioning
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Free instant coffee
    • In-room safe box
    • Internet access – wireless
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • American
    • Asian
    • Continental
    Location
    107 Neptune Street, Bel-Air II, Makati, Manila, Philippines, 1200
    Excellent
    Location

    8.1

    Airports

    • Ninoy Aquino International Airport (MNL)
      6.0 km 22 min drive
    • Clark International Airport (CRK)
      85.5 km 1.9 hour drive

    Public transportation

    • Dela Rosa Street
      1.4 km
    • Buendia 3 MRT Station
      1.4 km

    Hospital or clinic

    • CaraDERMe
      280 m

    Shopping

    • Robinsons Place Manila
      4.8 km

    Convenience store

    • On-site

    Cash withdrawal

    • ATM
      70 m 3 min walk
    What's nearby

    Popular landmarks

    • Robinsons Place Manila
      4.8 km
    • National Museum
      5.5 km
    • Rizal Park
      5.5 km
    • Quiapo Church
      6.0 km
    • Manila Ocean Park
      6.1 km
    • Fort Santiago
      6.2 km
    • San Agustin Church
      6.2 km
    • Casa Manila
      6.2 km
    • Manila Cathedral
      6.5 km
    • Intramuros
      6.8 km

    Nearby landmarks

    • Century City Mall
      60 m
    • Bel-Air 2 Park
      180 m
    • Firefly Roofdeck
      210 m
    • Tribu Diwata
      230 m
    • Sample1
      230 m
    • SM Marketplace
      260 m
    • Rogues
      280 m
    • Elorde Boxing Gym
      280 m
    • CaraDERMe
      280 m
    • A. Venue Mall
      290 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee800 PHP
    • Distance from city center1.6 km
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)250 PHP

    The property

    • Number of floors4
    • Number of restaurants1
    • Number of rooms 46
    • Room voltage220
    • Most recent renovation2016

    Reviews of Fersal Hotel Neptune Makati from real guests

    Provided by verified guests of Agoda
    7.5
    /
    10
    Cleanliness7.4
    Facilities6.8
    Location8.1
    Room comfort and quality7.3
    Service7.6
    Value for money7.6
    High score for Manila
    Rating
    9+ Exceptional (98)
    8-9 Excellent (116)
    7-8 Very Good (246)
    6-7 Good (146)
    <6 Below Expectation (171)
    Time of the year
    Mar - May (182)
    Jun - Aug (203)
    Sep - Nov (223)
    Dec - Feb (169)
    All guests (1,122)
    All room types
    All languages

    Show reviews that mention 

    Showing 777 verified guest comments
    12345
    10.0
    Exceptional
    Rhea from Philippines
    Family with young children
    Deluxe Queen
    Stayed 1 night in February 2022

    Exceptional”

    The front desk staff who was a man was patient to wait for Agoda's confirmation of my booking.The next day it was a lady staff who assisted me to print one document of mine and she was helpful and friendly.Front desk people matter to me so much.I appreciate their kindness.Our room was clean and we were able to rest well because it was so quiet.Thanks Fersal Hotel

    Reviewed February 28, 2022

    See room deals

    10.0
    Exceptional
    Gareth from Philippines
    Couple
    Premium Deluxe
    Stayed 2 nights in May 2022

    Fersal Neptune May 2022”

    As always, attentive and super efficient staff. Tea and coffee making facilities perfect as 7-11 right next door for snacks etc similarly Rustins across the road very handy for Waitrose and International treats. No need to walk more than 100 metres for great dining out venues Asked for a chair as had a bad back, swiftly supplied with a footstool, fantastic. Has a mini fridge for your own drinks etc. Nice complimentary pouch with bathroom essentials supplied, really hot water, great shower and secure room with a large valuables safe in the room.

    Reviewed May 04, 2022

    See room deals

    10.0
    Exceptional
    Zenaida from Philippines
    Business traveler
    Deluxe Queen
    Stayed 1 night in April 2022

    Exceptional”

    its just a short stay but my co teacher and i had a great time. we enjoyed our easter holiday after going from one church to another .we were able to rest and relax in the comfort of fersal hotel.

    Reviewed April 21, 2022

    See room deals

    9.6
    Exceptional
    Daphnie from Philippines
    Solo traveler
    Deluxe Double or Twin Room
    Stayed 1 night in August 2021

    Best in hospitality”

    Staff are very approachable and very much accomodating....the location was superb wherein grocery, shopping mall and taxi stands are within reach...the room is a bit old and effect of use is quite visible but its just right for its cheap price and it was clean with good ref and heater for use...appreciated so much the unlimited drinking water they provide...my sister and I always preferred this place..and looking forward to future stay with you.!..thanks

    Reviewed August 29, 2021

    See room deals

    10.0
    Exceptional
    Annaliza from Philippines
    Family with young children
    Premium Deluxe
    Stayed 2 nights in March 2022

    Perfect location!”

    The location is few steps away from Malls, Restaurants, other known hotels, Groceries, 7eleven, etc. Nice people, Guard, all are very accommodating. Neat rooms, unlimited free refills of water, working internet wifi, and TV cable connection.

    Reviewed March 20, 2022

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    10.0
    Exceptional
    Gbolahan from United States
    Group
    Deluxe Queen
    Stayed 2 nights in November 2019

    Nice location friendly stars.”

    Nice location 5 minutes walk to the mall and all other facilities shopping and so on. My third visit, and stay here. A trial will convince anyone.

    Reviewed November 29, 2019

    See room deals

    Dear Gbolahan, Greetings from Fersal Hotel Makati Bel-Air! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

    Responded December 02, 2019
    Fersal Hotel Neptune Makati
    10.0
    Exceptional
    LARRY from Philippines
    Solo traveler
    Deluxe Queen
    Stayed 1 night in January 2021

    Overall value”

    Good location with ample number of reasonable taxis for Manila travel; good working ac unit, strong pressure hot water, good WiFi strength

    Reviewed January 30, 2021

    See room deals

    10.0
    Exceptional
    Angelo from Philippines
    Couple
    Deluxe Queen
    Stayed 1 night in July 2019

    Very nice hotel”

    Nice and clean hotel. The price is ok. Near century mall.

    Reviewed August 01, 2019

    See room deals

    Dear Angelo, Greetings from Fersal Hotel Makati Bel-Air! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

    Responded August 02, 2019
    Fersal Hotel Neptune Makati
    9.2
    Exceptional
    Gareth from Philippines
    Couple
    Deluxe Twin
    Stayed 2 nights in March 2022

    Stay 2 nights ”

    Comfortable, clean and convenient. Nice bed and hot water. Breakfast delivered to the room about 7.30am OK. Modern substantial safe provided, previous guest left it locked 😞 Some lights not working. If checking in earlier than 2pm there is a 1000 pesos surcharge. The wall type aircon is noisy and rattles constantly on hi fan. You have to arrange with the front desk for the room clean, it is not automatic. Towels and rubbish not changed or cleared unless requested. Tired decorations but clean. Overall OK, adequate

    Reviewed March 22, 2022

    See room deals

    10.0
    Exceptional
    GELINA from Philippines
    Family with teens
    Deluxe Queen
    Stayed 2 nights in December 2018

    Staff was friendly”

    Room was clean and they were very accommodating.

    Reviewed January 05, 2019

    See room deals

    Dear Gelina, Greetings from Fersal Hotel Makati Bel-Air! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

    Responded January 08, 2019
    Fersal Hotel Neptune Makati
    9.2
    Exceptional
    Cameron from Australia
    Solo traveler
    Deluxe Queen
    Stayed 1 night in February 2020

    Value for money”

    Great location...just off Makati Ave, without the hotels on Makati Ave's price tag. The night-life and bars in P Burgos area is only a short hop skip and a jump away. Century Mall is across the road and other larger malls e.g. Greenbelt, Powerplant and Glorietta Malls about a 15 minute walk. Pros: As I mentioned above...everything is within walking distance to bars, restaurants and malls. Staff are very friendly and remember me from previous stays. Room was good, clean & affordable.

    Reviewed August 07, 2021

    See room deals

    10.0
    Exceptional
    Joanna from Philippines
    Solo traveler
    Deluxe Queen
    Stayed 1 night in January 2021

    Exceptional”

    Staffs are so accomodating and the location is perfect. Also, 7/11 is only beside their building.☺️

    Reviewed January 19, 2021

    See room deals

    9.6
    Exceptional
    Reza from Philippines
    Business traveler
    Deluxe Queen
    Stayed 2 nights in January 2019

    Great Location”

    If you need an affordable palce to stay in the heart of Makati, then find Fersal neptune. Close to all the things you need when in the city in a business.

    Reviewed February 07, 2019

    See room deals

    Dear Reza, Greetings from Fersal Hotel Makati Bel-Air! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

    Responded February 08, 2019
    Fersal Hotel Neptune Makati
    8.8
    Excellent
    Cherrymar from Philippines
    Couple
    Deluxe Queen
    Stayed 4 nights in January 2020

    Cheap decent hotel in an awesome location”

    Location is best. The price is very cheap so do not expect and 5 start hotel facilities. This is a typical old Filipino hotel, but even if it is old, they try to maintain and keep the cleanliness. On our first night, we were at the front room, my husband and I cannot sleep because of the noises of the cars outside, but please do also note that we came from Norway where almost all day it is very silent, so we are not use to noises. We requested to be transferred to a very quiet room and we are glad that they let us move. The only problem I have with the room is they only have 1 pillow per person. I had a body ache and bad sleep due to that. I like the idea of the per floor drinking water dispenser, it is very envi friendly. You just have to bring their provided pitcher and fill it in. You also saving your money and saving the environment. For breakfast: It is not a grandiose breakfast, but it fuels the day. But on the first day, the Filipino sausage (longanisa) was not cook well.

    Reviewed January 08, 2020

    See room deals

    Dear Cherrymar, Greetings from Fersal Hotel Makati Bel-Air! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

    Responded January 13, 2020
    Fersal Hotel Neptune Makati
    9.2
    Exceptional
    PATRICIA from Philippines
    Couple
    Deluxe Queen
    Stayed 1 night in January 2020

    Value for Money”

    The hotel property is strategically located near malls, restaurants and public transportations. Bedroom is spacious. Bathroom clean. Linens and towles well laundered. Excellent custoer service from the guard to the front desk personnel and concierge.

    Reviewed January 22, 2020

    See room deals

    Dear Patricia, Greetings from Fersal Hotel Makati Bel-Air! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

    Responded January 27, 2020
    Fersal Hotel Neptune Makati
    9.6
    Exceptional
    Jan from Philippines
    Solo traveler
    Deluxe Twin
    Stayed 2 nights in March 2022

    No fuss. Convenient location.”

    No major complaints about the room. However, I think it’s just absurd to charge a full day rate for an early check-in at 10am.

    Reviewed March 29, 2022

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    9.6
    Exceptional
    Jessamae from Philippines
    Solo traveler
    Deluxe Queen
    Stayed 1 night in March 2022

    Exceptional”

    I just love Ferzal hotel the way it is. It meets my need of stay. Thank you 💞

    Reviewed March 23, 2022

    See room deals

    9.6
    Exceptional
    Reza from Philippines
    Solo traveler
    Deluxe Queen
    Stayed 1 night in January 2019

    My Fave Place to stay in Makati”

    Free Wifi, courteous staff, and affordable.

    Reviewed February 07, 2019

    See room deals

    Dear Reza, Greetings from Fersal Hotel Makati Bel-Air! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

    Responded February 08, 2019
    Fersal Hotel Neptune Makati
    9.2
    Exceptional
    Charmaine
    Family with young children
    Deluxe Twin
    Stayed 11 nights in December 2018

    Budget Hotel in Great Location”

    You can hear other room's noise like loud noises from TV, people talking and people walking. This really seriously needed for improvement. If you have tight budget, you can consider to stay here. Location wise and staff performance are commendable!

    Reviewed January 03, 2019

    See room deals

    Dear Charmaine, Greetings from Fersal Hotel Makati Bel-Air! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. We appreciate hearing from our guests as this helps improve our facilities and services. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

    Responded January 04, 2019
    Fersal Hotel Neptune Makati
    9.6
    Exceptional
    Neil from Australia
    Solo traveler
    Deluxe Queen
    Stayed 5 nights in March 2019

    Exceptional”

    Attentive staff. Breakfast was ok. Close to Century Mall and bars.

    Reviewed March 13, 2019

    See room deals

    Dear Neil, Greetings from Fersal Hotel Makati Bel-Air! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

    Responded March 14, 2019
    Fersal Hotel Neptune Makati
    12345
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