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Entrance, FLC Grand Hotel Samson in Thanh Hoá / Sầm Sơn Beach
FLC Grand Hotel Samson
a city with tall buildings and tall buildings, FLC Grand Hotel Samson in Thanh Hoá / Sầm Sơn Beach
a large room with a large clock on the ceiling, FLC Grand Hotel Samson in Thanh Hoá / Sầm Sơn Beach
Lobby, FLC Grand Hotel Samson in Thanh Hoá / Sầm Sơn Beach
Beach, FLC Grand Hotel Samson in Thanh Hoá / Sầm Sơn Beach
Swimming pool [outdoor], FLC Grand Hotel Samson in Thanh Hoá / Sầm Sơn Beach

Removed from saved list

8.4

Excellent

193 reviews

193 reviews

See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Golf Course 1.2 km
Công Viên Trung Tâm Sầm Sơn 3.6 km
Nhà Thi Đấu Thành Phố Sầm Sơn 3.8 km
Bệnh Viện B 4.1 km
Công Viên Hòn Trống Mái 5.0 km
Bãi Đậu Xe Hòn Trống Mái 5.0 km
Bãi Đền Cô Tiên 5.2 km
Trường Lệ 5.2 km
Boat Canal 10.0 km
Big C supercenter 12.8 km

FLC Grand Hotel Samson

Ho Xuan Huong Street, Sam Son, Thanh Hoa , Sam Son Beach, Thanh Hoá / Sầm Sơn Beach, Vietnam, 41000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sam Son Beach part of Thanh Hoá / Sầm Sơn Beach, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Private beach

Free Wi-Fi in all rooms!

Currency exchange

Sauna

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

Bicycles

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Thanh Hoá / Sầm Sơn Beach every 25 minutes on Agoda.com
Value for money8.3
Distance to city center16km
Location rating8.8

Rooms available at FLC Grand Hotel Samson

Premier King
...
  • Room size: 57 m²/614 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Grand Suite
...
  • Room size: 75 m²/807 ft²
  • Lake view
  • 1 king bed & 1 double bed
Enter dates to see prices
Deluxe Double or Twin Room with Sea View
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Family Room
...
  • Room size: 72 m²/775 ft²
  • Sea view
  • 1 queen bed and 1 king bed
Enter dates to see prices
Grand Comfort Twin
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Grand Twin Room
...
  • Room size: 33 m²/355 ft²
  • Beach view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Double
...
  • Room size: 33 m²/355 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Grand Comfort King
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Grand Premier King Room
...
  • Room size: 55 m²/592 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Grand Comfort Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at FLC Grand Hotel Samson?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to FLC Grand Hotel Samson?

For those who wish to drive their own cars, FLC Grand Hotel Samson has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Thanh Hoá / Sầm Sơn Beach with private transportation, the hotel can arrange taxi service.

Is breakfast offered at FLC Grand Hotel Samson?

Wake up to a great buffet breakfast at FLC Grand Hotel Samson. A selection of food types including western and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 350000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at FLC Grand Hotel Samson?

FLC Grand Hotel Samson features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients.

What is the smoking policy at FLC Grand Hotel Samson?

FLC Grand Hotel Samson does permit smoking in some areas and is not 100% smoke-free.

What are popular attractions near FLC Grand Hotel Samson?

FLC Grand Hotel Samson’s location in the Sam Son Beach neighborhood makes it close to famous attractions including Công Viên Trung Tâm Sầm Sơn and Công Viên Hòn Trống Mái.

What popular natural sightseeing spots are close to FLC Grand Hotel Samson?

FLC Grand Hotel Samson is located within Sam Son Beach, which makes it conveniently close to natural sights including Trường Lệ.

See map

Explore the neighborhood

What people love about FLC Grand Hotel Samson

  • 7.6

    Very good
    Staff 

    "Good location, beautiful pool, kind staff."

    WONSEOK

    |

    June 24, 2019

  • 8

    Very good
    Spaciousness

    "The hotel is part of a large project, quite nice and well-reserved."

    Phuong

    |

    February 7, 2022

  • 9.2

    Exceptional
    Breakfast

    "Nice stay in FLC, the breakfast has variety of choices."

    Jenny

    |

    March 22, 2022

Property ranking|Compared to 111 Thanh Hoá / Sầm Sơn Beach properties
See all rankings
Service score
8.6/10
Cleanliness score
8.9/10
Location score
8.8/10
Value for money score
8.3/10
Better than
92
%
of Thanh Hoá / Sầm Sơn Beach properties
Better than
92
%
of Thanh Hoá / Sầm Sơn Beach properties
Better than
91
%
of Thanh Hoá / Sầm Sơn Beach properties
Better than
89
%
of Thanh Hoá / Sầm Sơn Beach properties
Overall rating:

8.4

Excellent
193 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.8
Read all reviews >
More about FLC Grand Hotel Samson

More about FLC Grand Hotel Samson

FLC Grand Hotel Samson

The facilities and services provided by FLC Grand Hotel Samson ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Thanh Hoá / Sầm Sơn Beach. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at FLC Grand Hotel Samson. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at FLC Grand Hotel Samson include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms, bar and nightclub.
To fill your days, be sure to check out the fantastic facilities offered at FLC Grand Hotel Samson. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the non-motorized water sports. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like water park made available at FLC Grand Hotel Samson. In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, yoga room and golf course on site in the hotel.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Reasons to stay here

Past guests rate facilities here higher than 93% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 91% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 91% of the city's accommodation.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Languages spoken
  • English
  • Vietnamese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Canoeing
  • Dart board
  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Karaoke
  • Massage
  • Mini golf course
  • Nightclub
  • On-site entertainment
  • Private beach
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water park
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Cashless payment service
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couples only
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Clothes rack
  • Complimentary tea
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet, A-la-carte

Location

Ho Xuan Huong Street, Sam Son, Thanh Hoa , Sam Son Beach, Thanh Hoá / Sầm Sơn Beach, Vietnam, 41000
Excellent
Location

8.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is free of charge and subject to availability.
    Surcharge for Extra person/children:
    + Children from 0 - 5 years old are free of charge
    + Children from 6 - 11 years old are required to pay extra fee
    + From 12 years old are considered as adults, extra bed and extra fee are required

    ***Half-board/Full-board Rate (including Lunch or Dinner): Children from 3 - 5 years old are required to pay extra fee for meals
    The age of children is defined by year, not by birthday
    Extra-bed is subject to availability and maximum 01 extra bed is allowed to set up in 01 room
  • If the guest's name checking-in at the hotel is different from guest's name in Booking confirmation voucher, surcharge for changing guest's name is VND 500,000.
    According to the hotel's regulation, please deposit at the Front Desk VND 1,000,000/room at the Hotel or VND 3,000,000/room at the Resort for accidentally expenses
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from06:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center16km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)350000 VND
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors15
  • Number of restaurants3
  • Number of rooms 580
  • Year property opened2017
Parking
  • Daily parking fee0 VND

Property announcements

High season (15/05 - 15/08) and Peak season (Holidays, Festivals): Surcharge of the compulsory meal is not included in the room rate and will be collected at check-in

Reviews of FLC Grand Hotel Samson from real guests

Provided by verified guests of Agoda
8.4
/
10
Excellent
Cleanliness8.9
Facilities8.6
Location8.8
Service8.6
Value for money8.3
High score for Thanh Hoá / Sầm Sơn Beach
Rating
9+ Exceptional (31)
8-9 Excellent (3)
7-8 Very Good (9)
6-7 Good (5)
<6 Below Expectation (6)
Time of the year
Mar - May (14)
Jun - Aug (23)
Sep - Nov (13)
Dec - Feb (4)
All guests (193)
All room types
All languages
Showing 54 verified guest comments
123
9.2
Exceptional
Jenny from Taiwan
Business traveler
Premier King
Stayed 1 night in March 2022

I will visit again!”

Nice stay in FLC, the breakfast has variety of choices.

Reviewed March 22, 2022

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Dear Ms Jenny, On behalf of FLC Sầm Sơn Team, I would like to say thank you for your good comment about our services during your stay. At FLC SS we commit to bring all our best services to our customer. We are happy to welcome you back in soon time! Gracious yours, Huynh Thien Khiem Front Office Manager

Responded April 02, 2022
FLC Grand Hotel Samson
8.0
Excellent
Phuong from Vietnam
Group
Premier King
Stayed 2 nights in January 2022

Everything is okay, but services could be better”

The hotel is part of a large project, quite nice and well-reserved. But several things didn't work in my room (probably due to the long pandemic break), and no one tried to fix them despite my reports.

Reviewed February 07, 2022

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Dear Ms Phương, Thank you for staying with us at FLC Sam Sơn. We will share your feedback to staff to motivate the team. Please also accept our apology for your inconvenience in room. Best Regards, Khiem Huynh _ Front Office Manager

Responded February 11, 2022
FLC Grand Hotel Samson
8.0
Excellent
quang from Vietnam
Couple
Premier King
Stayed 1 night in July 2022

Good place to stay if price is reasonable”

Hotel falicity is okay. The hotel could benefit from some up keep maintenance. Staffs were nice and helpful.

Reviewed July 04, 2022

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Dear Mr Quang, Thank you very much for staying with us and shared your feedback. Please kindly accpept my apology for your inconvenience. We will fix and improve the issue. Have a nice day and Hope to welcome you back next time! Kind regards, Huynh Thien Khiem Front Office Manager

Responded August 04, 2022
FLC Grand Hotel Samson
6.4
Good
Yu from Vietnam
Couple
Premier King
Stayed 1 night in April 2022

Good facilities, bad staff training”

The hotel is new and well designed. FLC campus does not allow motorcycles, you will have to park at the front gate and take golf cart to the hotel. Reception staff's English skill need to be improved and does not see my room service bill when I checked out. I have to remind them and they checked for few minutes to get the amount i need to pay.

Reviewed April 14, 2022

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Dear Ms Yu, Thank you for staying with us and shared your positive feedback. We will iron out all the issue and fix it. Again, Thank you for your review. Have a great week ahead! Best regards, Khiem Huynh_ Front Office Manager

Responded May 07, 2022
FLC Grand Hotel Samson
2.0
Keun from Vietnam
Family with young children
Grand Suite
Stayed 1 night in February 2022

F*** off”

Facility is new and good. Very poor English. Not trained staff. FLC.... you'd better close and training all your staff first.........

Reviewed February 03, 2022

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4.8
Nguyen from Vietnam
Family with young children
Premier King
Stayed 2 nights in September 2022

Acceptable”

Elevators are too small, the beach is not clean and beauty. Food is the same everyday! Kid corner is not free even badminton

Reviewed November 16, 2022

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Dear Nguyen, First of all, on behalf of our Board of Director, I would like to say thanks for your choosing our property for your staying and taking you time to share your experiences at FLC Grand Hotel Samson, we sincerely regret that these experiences did not leave a good impression. On behalf of the Hotel Management, allow me to express my sincerest apologies to you. We have shared this information with the Hotel Management to work with all employees. Your feedback will help us to better recognize and improve our services. We're trying every day to provide our customers with exceptional experiences. Once again, we sincerely thank you for your valuable comments and time. I hope we have chance to welcome you again to our hotel to provide you the better service. Regards, Le Nguyet - Sales Manager

Responded November 21, 2022
FLC Grand Hotel Samson
8.8
Excellent
QUOC from Vietnam
Family with teens
Grand Twin Room
Stayed 1 night in August 2022

Excellent”

BCA TRAVEL

Reviewed August 09, 2022

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Thân gửi Anh Quốc, Cảm ơn anh đã chọn FLC Sầm Sơn cho kỳ nghỉ của mình và cho chúng tôi đánh giá tốt về dịch vụ. Đội ngũ FLC Sầm Sơn luôn cố gắng mang đến sự hài lòng và trãi nghiệm tốt nhất cho khách hàng. Trong thời gian nghỉ dưỡng, Nếu có điều gì chưa tốt. Rất mong Quý khách thông cảm và góp ý giúp chúng tôi nâng cao chất lượng dịch vụ. Chúc Anh thật nhiều sức khỏe và hẹn gặp lại anh! Thân ái, Huỳnh Thiện Khiêm_Quản lý lưu trú

Responded August 24, 2022
FLC Grand Hotel Samson
6.0
QUOC from Vietnam
Business traveler
Grand Deluxe Double
Stayed 2 nights in July 2022

Above average”

BCA TRAVEL VIETNAM

Reviewed August 04, 2022

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Dear Mr Quoc, Thank you very much for staying with us and shared your feedback. Please kindly accpept my apology for your inconvenience. We will fix and improve the issue. Have a nice day and Hope to welcome you back next time! Kind regards, Huynh Thien Khiem Front Office Manager

Responded August 04, 2022
FLC Grand Hotel Samson
10.0
Exceptional
huỳnh from Vietnam
Family with teens
Grand Suite
Stayed 2 nights in January 2023

Exceptional”

khách sạn mới đẹp, tiện nghi đầy đủ, gần biển, phòng ốc sạch sẻ, nhân viên thân thiện

Reviewed January 27, 2023

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9.2
Exceptional
Chung from Vietnam
Group
Grand Deluxe Double
Stayed 1 night in January 2023

Diện tích phòng không như khi đặt”

Tôi đặt phòng view biển, diện tích 33 m2, tuy nhiên nhận phòng diện tích hơi bé hơn

Reviewed January 25, 2023

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10.0
Exceptional
Thi from Vietnam
Family with teens
Premier King
Stayed 1 night in April 2022

FLC Sầm Sơn”

FLC Sầm Sơn khu nghỉ dưỡng đẹp sạch sẽ đồ ăn ngon. Nhân viên rất chu đáo và tận tình

Reviewed December 22, 2022

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10.0
Exceptional
Ngoc from Vietnam
Couple
Grand Deluxe Double
Stayed 1 night in November 2022

Tuyệt vời”

1 kỳ nghỉ thoải mái. Dễ chịu

Reviewed November 17, 2022

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Kính chào Quý khách Ngoc, Cảm ơn quý khách đã dành thời gian chia sẽ những lời nhận xét của mình và đánh giá về trải nghiệm dịch vụ trong thời gian nghỉ dưỡng tại FLC Grand Hotel Sầm Sơn. Sự đánh giá nhận xét của Quý khách là nguồn động viên cực kỳ ý nghĩa cho đội ngũ Quản lý, CBNV của FLC Grand Hotel Sầm Sơn để nỗ lực, và cải thiện dịch vụ khach sạn, mang đến trải nghiệm thú vị cho khách hàng. Một lần nữa, chúng tôi xin chân thành cảm ơn ý kiến đóng góp cũng như thời gian quý báu của Quý khách. Trân trọng, Lê Nguyệt Quản lý Kinh doanh

Responded November 21, 2022
FLC Grand Hotel Samson
10.0
Exceptional
Oanh from Vietnam
Family with teens
Grand Deluxe Double
Stayed 1 night in October 2022

FLC Grand Hotel, Family suite Room”

Phòng dành cho gia đình 4 người gồm 2 phòng ngủ và một phòng khách rất rộng và tiện nghi. View hướng ra biển và hồ bơi cũng rất đẹp.

Reviewed October 28, 2022

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Dear Ms Oanh, Cảm ơn Quý khách đã sử dụng dịch vụ của FLC Sầm Sơn và dành thời gian đánh giá dịch vụ của chúng tôi. Đánh giá của Quý khách là nguồn động viên lớn để đội ngũ CBNV chúng tôi nỗ lực phục vụ, đưa đến trải nghiệm đáng nhớ đến khách hàng. Một lần nữa, chúng tôi xin chân thành cảm ơn và hẹn gặp lại Quý khách. Trân trọng, Lê Nguyệt - Sales Manager

Responded October 31, 2022
FLC Grand Hotel Samson
10.0
Exceptional
Nguyên from Vietnam
Couple
Premier King
Stayed 2 nights in October 2022

Exceptional”

Chỗ ở sạch sẽ, phòng đẹp, nhân viên lịch sự. Nên đặt qua agoda nhé ạ, mình bị covid nên gặp vấn đề về ngày đi, nv agoda hỗ trợ siêu nhiệt tình

Reviewed October 23, 2022

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Dear Ms Oanh, Cảm ơn Quý khách đã sử dụng dịch vụ của FLC Sầm Sơn và dành thời gian đánh giá dịch vụ của chúng tôi. Đánh giá của Quý khách là nguồn động viên lớn để đội ngũ CBNV chúng tôi & Quý đối tác của chúng tôi nỗ lực phục vụ, đưa đến trải nghiệm đáng nhớ đến khách hàng. Một lần nữa, chúng tôi xin chân thành cảm ơn và hẹn gặp lại Quý khách. Trân trọng, Lê Nguyệt - Sales Manager

Responded October 31, 2022
FLC Grand Hotel Samson
10.0
Exceptional
bich from Vietnam
Business traveler
Grand Suite
Stayed 2 nights in September 2022

Exceptional”

khach sạn đáng ở

Reviewed September 24, 2022

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Xin chào chị Bích, Cảm ơn chị đã chọn FLC Sầm Sơn cho kỳ nghỉ của mình và cho chúng tôi đánh giá về dịch vụ. Đội ngũ FLC Sầm Sơn luôn cố gắng mang đến sự hài lòng và trãi nghiệm tốt nhất cho khách hàng. Trong thời gian nghỉ dưỡng rất mong Quý khách thông cảm cho những thiếu sót và góp ý giúp chúng tôi nâng cao chất lượng dịch vụ. Chúc chị và gia đình thật nhiều sức khỏe và niềm vui! Trân trọng, Huỳnh Thiện Khiêm _Quản lý lưu trú

Responded September 30, 2022
FLC Grand Hotel Samson
10.0
Exceptional
Donald from Vietnam
Family with young children
Grand Deluxe Double
Stayed 1 night in June 2022

FLC Sầm sơn”

Khá tốt cho nghỉ dưỡng

Reviewed September 08, 2022

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Xin chào anh Donald, Cảm ơn anh đã chọn FLC Sầm Sơn cho kỳ nghỉ của mình và cho chúng tôi đánh giá về dịch vụ. Đội ngũ FLC Sầm Sơn luôn cố gắng mang đến sự hài lòng và trãi nghiệm tốt nhất cho khách hàng. Trong thời gian nghỉ dưỡng rất mong Quý khách thông cảm cho những thiếu sót và góp ý giúp chúng tôi nâng cao chất lượng dịch vụ. Chúc Anh thật nhiều sức khỏe và niềm vui! Trân trọng, Huỳnh Thiện Khiêm _Quản lý lưu trú

Responded September 19, 2022
FLC Grand Hotel Samson
9.2
Exceptional
Thi from Vietnam
Family with young children
Grand Deluxe Double
Stayed 3 nights in August 2022

Tiện ích ks”

Phù hợp đi nghỉ dưỡng và gđ có trẻ nhỏ

Reviewed September 07, 2022

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Xin chào anh Thi, Cảm ơn anh đã chọn FLC Sầm Sơn cho kỳ nghỉ của mình và cho chúng tôi đánh giá về dịch vụ. Đội ngũ FLC Sầm Sơn luôn cố gắng mang đến sự hài lòng và trãi nghiệm tốt nhất cho khách hàng. Trong thời gian nghỉ dưỡng rất mong Quý khách thông cảm cho những thiếu sót và góp ý giúp chúng tôi nâng cao chất lượng dịch vụ. Chúc anh thật nhiều sức khỏe và niềm vui! Trân trọng, Huỳnh Thiện Khiêm _Quản lý lưu trú

Responded September 08, 2022
FLC Grand Hotel Samson
8.8
Excellent
Ly from Vietnam
Family with young children
Grand Twin Room
Stayed 3 nights in September 2022

FLC Sầm Sơn”

Không gian thoáng đãng, mát mẻ. Tuy nhiên điều hoà chảy nước, thang máy bé, tủ lạnh khó mở vì tủ lạnh cho vào 1 cái tủ nhỏ. Tủ lạnh hôi bốc mùi không dám dùng.

Reviewed September 05, 2022

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Xin chào chị Ly, Cảm ơn chị đã chọn FLC Sầm Sơn cho kỳ nghỉ của mình và cho chúng tôi đánh giá về dịch vụ. Đội ngũ FLC Sầm Sơn luôn cố gắng mang đến sự hài lòng và trãi nghiệm tốt nhất cho khách hàng. Trong thời gian nghỉ dưỡng rất mong Quý khách thông cảm cho những thiếu sót và góp ý giúp chúng tôi nâng cao chất lượng dịch vụ. Chúc chị thật nhiều sức khỏe và niềm vui! Trân trọng, Huỳnh Thiện Khiêm _Quản lý lưu trú

Responded September 08, 2022
FLC Grand Hotel Samson
10.0
Exceptional
Thị from Vietnam
Group
Grand Deluxe Double
Stayed 2 nights in September 2022

Chất lượng dịch vụ”

Gia đình tôi đã có thời gian lưu trú tại khách sạn FLC Grand Sầm Sơn. Phòng ốc sạch sẽ, ăn sáng ngon, nhân viên thân thiện hỗ trợ kịp thời.

Reviewed September 05, 2022

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Xin chào chị Thị, Cảm ơn chị đã chọn FLC Sầm Sơn cho kỳ nghỉ của mình và cho chúng tôi đánh giá về dịch vụ. Đội ngũ FLC Sầm Sơn luôn cố gắng mang đến sự hài lòng và trãi nghiệm tốt nhất cho khách hàng. Trong thời gian nghỉ dưỡng rất mong Quý khách thông cảm cho những thiếu sót và góp ý giúp chúng tôi nâng cao chất lượng dịch vụ. Chúc chị thật nhiều sức khỏe và niềm vui! Trân trọng, Huỳnh Thiện Khiêm _Quản lý lưu trú

Responded September 19, 2022
FLC Grand Hotel Samson
8.0
Excellent
Thu from Vietnam
Family with young children
Grand Twin Room
Stayed 2 nights in September 2022

Very good”

Khuôn viên rộng rãi, bể bơi bãi biển đều ok, phòng rộng rãi thoải mái, máy sấy rất hay hỏng. .Thang máy các zone cực bé và nóng, đi dịp lễ nên lượt khách đông mà mỗi thang máy đi đc có 5-6ng max nên chờ khá lâu Buffet sáng khá ít món, 1 nhân viên phục vụ lại còn để đĩa bẩn lên bàn mình đang ăn, không thèm hỏi hay nói 1 câu, để nhờ sau đó mới mang đi, vớ vẩn hết sức Lễ tân tầm 10h tối mình đi qua cũng k thấy có khách hay đông gì, mà gọi điện 3-4 cuộc, đổ chuông mỗi cuộc chắc phải 20 lần không thèm nghe máy hỗ trợ khách Còn lại mọi thứ đều ổn, lễ tân cũng có nhg bạn hỗ trợ nhiệt tình (bạn Tú), mấy anh lái xe điện thì siêu nhiệt tình.

Reviewed September 03, 2022

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Xin chào chị Thu, Cảm ơn chị đã chọn FLC Sầm Sơn cho kỳ nghỉ của mình và cho chúng tôi đánh giá về dịch vụ. Đội ngũ FLC Sầm Sơn luôn cố gắng mang đến sự hài lòng và trãi nghiệm tốt nhất cho khách hàng. Trong thời gian nghỉ dưỡng rất mong Quý khách thông cảm cho những thiếu sót và góp ý giúp chúng tôi nâng cao chất lượng dịch vụ. Lời chia sẽ của chị sẽ được gửi đến các bộ phận liên quan để xử lý và khắc phục. Chúc chị thật nhiều sức khỏe và niềm vui! Trân trọng, Huỳnh Thiện Khiêm _Quản lý lưu trú

Responded September 19, 2022
FLC Grand Hotel Samson
123
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