Capital Hotel and Spa
Le parking et le Wi-Fi sont toujours gratuits, ce qui vous permet de bénéficier d'un connexion internet où que vous soyez et d'aller et venir à votre guise. Idéalement situé, Bole à Addis Abeba, cet établissement vous permet d'accéder facilement à des attractions intéressantes et de profiter d'options de restauration pour satisfaire votre appétit. Ne partez pas avant d'avoir visité les lieux suivants : Aéroport international d'Addis Abeba Bole. Classé 5 étoiles cet établissement haut de gamme offre aux clients la possibilité de bénéficier d'un restaurant, d'une piscine intérieure et d'un bain de source chaude directement sur place.
Réception 24h/24
Navette aéroport
service de voiturier
Service de navette
centre de fitness
piscine intérieure
Wi-Fi gratuit dans toutes les chambres
check-in/-out express
Outstanding customer service!!”
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff members. From the door man to upper management they are all incredibly helpful and generous with their time and advice. My stay at Capital Hotel and spa was soooowonderfulonderful and fabulous . Thanks Beruk Teklu
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Outstanding Customer Service!!!”
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. From the door man to upper management they are all incredibly helpful and generous with their time and advice. My stay at Capital Hotel and spa was wonderful and fabulous . Thanks Beruk.T
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Good quality at a very good price ”
Is hotel definitely is worth their nightly rate. Everything is very much on point but I want to give special credit to the staff who are incredibly friendly and helpful
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Good quality stay, nice service and location, free airport transfer”
Stayed in Capital Hotel and Spa for 2 nights. The hotel is located close to the Light Rail station and in the vicinity of some nice restaurants. The hotel provides a free airport transfer - it's a very good option that saves you from hassle related to arranging a taxi in Addis Abeba (and potent hassle about the fair price etc). Hotel is a bit tired and in need for some boost, but the service is friendly and helpful, rooms are clean, bed is comfortable. We ordered a pizza with the room service and it the pizza tasted really good. Swimming pool is nice, though the area around is quite tiny with just couple of sun-beds. Swimming pool also needs a bit of maintenance, but was still a good one for some quick plunge and some lingering in the sun. All in all, good price-quality ratio and a very decent option for a stay in Addis Abeba. I would stay again.
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Great rooms and facilities”
Fantastic view of the Epiphany parade
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Good 0laxe”
I'm happy with the service of capital staff and a hotel as well
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Super”
Super 👌
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But I keep coming back: Turning off AC? Good fitness club and nice beds. ”
There's always something wrong here, but enough right that I return. This time I learned that the hotel centrally limits/turns off the AC every night. So at 3-4am your room is 24 degrees. Refridgerator is locked and doesn't work anyways, but they will bring you (the) one that's working. Had to have the TV fixed 4 times in 5 days. Pool is not worth it with only one hour of sun and the pool water is cold. Bed is nice, shower good. fitness good, good sauna. More than enough security. Restaurant? Meh? You can do better. Good laundry service and it's affordable. Capital caters to local business conferences and when there is one, other guests don't get service (no lunch for example). Staff are exceptionally nice and help when they can. I like the place but it has it bumps. Don't stay here if you expect everything to work all the time. Noise from outside is bad, and when they do aerobics in the gym, the music is SO LOUD that you can't ignore it if on that side.
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Perfect place to stay ”
Everything is nice in this place
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Très bien”
Great hotel with a lot of great staff members. The traditional restaurant and the live bank were exceptional. However after staying there for almost ten days, I received a very early morning call informing me to leave by 12hOO because they are expecting "their guests". I thought we were their guest too but we were treated like late comers and people not staying there at the time. In addition, we were told to come back at 20h00 after the "their" guest has left. This was my second stay Capital Hotel hence I was shocked given the excellent service the first time around.
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Très bien”
Clean,nice staff,good amenities
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Too close to Eureal Church”
Room 517 the window was broken and it faces Eureal Church. LONG and loud services. Can hear the dogs barking in the alley all night and now the "Africana" restaurant is having live bands until 2am. Too Loud. Pool is too cold and only in the sun for 2 hours. Weekends it's filled with local kids. Beds are nice. Breakfast? No. and overpriced. Sauna and steam are nice. This Hotel needs managers to train the staff to make decisions, not just follow procedures. Fair central location and fair comfort, but I would try others first.
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It's okay but not great.”
This hotel is focused on big groups coming for low priced conferences and most else is ignored and low quality. Each day , even if the "do not disturb" light is on, the chambermaid will call to disturb and ask if you want cleaning. Pool is a waste as it's in the shade, cold and filled with local kids. Breakfast is average and overpriced. Beds nice. Air Conditioning stops at about 4am everynight and you can't open the windows because of the noise in the neighborhood. Wait staff near the pool are quite lazy and you have to walk in and ask for service every time.
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consitently worst room service imaginable”
stayed for 2 weeks for a business trip when the hotel was not even full/ busy. Room service constantly screws up orders, does not speak English, is 1.5 late for a simple pizza or does not even know their own menue. The hotel is nice to the eye, the rooms not yet run down, but where ever interaction with staff is concerned their hotel rating should go down to a single star. Lack of intl. mgmt just shows. Run by a bunch of local jokels with the staff to suit.
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if you pay peanuts you get monkeys....”
Hotel has nice appearance, lobby impressive good for leaving an impression with clients. However, beyond that things get dicy. Rooms are still ok (as of Feb'21) but soon require updating and thorough deep cleaning. By far the worst is the staff. front desk ok, restaurant soso, housekeeping room service brutally bad. At every corner one gets the impression somebody read a book about what a upscale hotel should be like, and then some trappings were put in place. However, they don't work, or the staff has no idea what they do or how to operate. In sum other than the lobby, you should subtract two stars.
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A bit pricy but its okay”
The room is perfect and confortable place.
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Shower is THE problem”
Hot water only last for 5 mins, it's a big problem if you are travelling with companion. Drainage of shower room is another issue, I've stayed in three of their rooms and all of them have the same issues. Staffs are nice and helpful
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Staff, especially the men at the front desk need training.. Could not reach no one with room Tel. ”
The guys at the front desk and waitresses at the restaurant need training on customer services.
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outstanding customer service”
This was a very upsetting trip. I became ill and had to go to hospital. The staff, housekeeping and room service all accommodated my needs 100% when I returned back to the hotel. On a separate note, my travel companion had an incident while out at a concert. The staff at the hotel worked tirelessly to assist us with the aftermath of the issue and to help us resolve the issues surrounding the incident. The staff from top to bottom could not have been nicer and more accommodating. Even once we returned home, they were following up with us inquiring as to our well being. The rooms were spacious, spotless and wonderful linens. The food via room service was excellent. Due to my illness, we ate via room service for several days.
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Very Good but dark and refrigerator not work well”
Nice Hotel, Nice food, Nice staff. but not bright in the room, and why the refrigerator not work well. I want something cold.
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