Enfants et lits supplémentaires
Les lits supplémentaires dépendent de la chambre que vous choisissez. Pour plus de détails, veuillez vérifier la capacité de chaque chambre.
Tous les enfants sont les bienvenus.
Séjour gratuit en utilisant la literie existante.Des frais additionnels s'appliquent si un lit supplémentaire est demandé.
À partir de 17 ans, les hôtes sont considérés comme des adultes.
L'utilisation d'un lit supplémentaire entraînera des frais additionnels.
Annonces de l'établissement
En réponse au coronavirus (COVID-19), l'établissement met en œuvre des mesures supplémentaires pour protéger la sécurité des clients et du personnel, y compris, mais sans s'y limiter, des procédures améliorées de nettoyage et de désinfection. Merci de contacter l'établissement pour plus d'informations.
(Ce contenu a été traduit automatiquement)
En raison des circonstances du COVID-19, une hotline dédiée a été mise à la disposition des clients afin de répondre aux questions et de préparer au mieux leur séjour (Ce contenu a été traduit automatiquement)
L'hôtel dispose d'un `` ALL Safe Officer '', un agent de santé et de sécurité dédié pour superviser toutes les procédures et aider les clients avec les questions liées aux opérations de l'hôtel et aux mesures préventives (Ce contenu a été traduit automatiquement)
En raison des circonstances COVID-19, l'établissement met en œuvre des mesures supplémentaires pour protéger la sécurité des clients et du personnel. Certains services et équipements peuvent être limités ou indisponibles. Merci de contacter l'établissement pour plus d'informations (Ce contenu a été traduit automatiquement)
Les options de restauration et de boissons telles que le petit-déjeuner peuvent être limitées ou indisponibles pendant cette période. Merci de contacter l'établissement pour plus d'informations. (Ce contenu a été traduit automatiquement)
Fantastic hotel! ”
From start to finish, an amazing experience overall. From check in- efficient and very courteous. We had a sudden change of plans and we’re going to miss out on the breakfast the next morning which I mentioned to our host. He said not to worry and come to reception at 5.30am as were leaving at 5.45am for a trip. The next morning I went to the reception and there were 4 food parcels packed with drinks and snacks to eat whilst were out. We’re vegetarian and the sandwiches made contained ham. When I told the receptionist, he immediately told me not to worry about it and he spoke to the kitchen and they immediately made different baguettes for us all. Nothing was too much for the staff who were always very friendly and check out was very quick. The location is fantastic with plenty of choice for eating out nearby including the shopping mall which has a big Carrefour supermarket for extra snacks. If I come back to Krakow, we will definitely be staying here. Thanks to all the team for giving us such a memorable stay!!!
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Convenient location. Just a short walk to the pretty old town. ”
We arrived into Krakow by train and it was easy to walk to the hotel. Easy check in and we liked our room. We soon found that the location of the hotel is super convenient as the old town and all it's interesting sights are just a short walk away. We didn't pay for the hotel breakfast so we don't know how the breakfast spread is. The toiletries are in small bottles, which are not very good, would be better if they were in refillable dispensers. other than that, we really enjoyed our stay. We will definitely stay here again the next time we visit Krakow.
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Amazing ”
A stunning hotel that is close to the main square. Very clean and modern. Staff are amazing and very attentive. Drinks in the bar are a very reasonable price. I will not be looking at any other hotels when I return to Krakow I will just be booking this one.
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Krakow Adventure ”
Lovely well positioned Hotel, shopping center just across the road, old town within a short stroll. Staff were lovely, rooms were spacious & clean, food in restaurant was lovely.
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Friendly helpful staff good breakfast comfortable room”
Good location near train station & large shopping mall with good food court with eateries
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Excellent! ”
Hotel is beautiful very modern staff were friendly and helpful. Prefect location would visit again. Highly recommend.
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Good Location. Great Staff”
My first time to Polandia, and i would return to Mercure Krakow Stare Miasto Old Town : )
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Great”
Good location , just opposite train station n 10 min from old town. Great stay
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Good Location”
Walking distance to the Old Town and opposite is a big shopping centre
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exceptional”
amazing hotel
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The ventilation fan was noisy and I woke up many times during the night. ”
換気扇の音がうるさく夜中に何度も目覚めた。なぜこんな機器の不調のある部屋に案内するのか、理解し難い。3泊もして寝れなくて金をドブに捨てたようなものだ。 The ventilation fan was noisy and I woke up many times during the night. It's hard to understand why someone would take you to a room with such a malfunctioning device. It's like throwing my money away because I couldn't sleep for three nights.
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Clean, attentive staff, great location ”
Easy and early check in. Clean room. Sofa wasn’t made up but linens were delivered within minutes of requesting. Excellent breakfast and tons of options. Super central location with easy access to main station, old town and large shopping centre. Would definitely book again.
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5 star service”
Best place, cleaning room and best service
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Great Hotel”
This is an excellent hotel with value for money.
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Zenon”
Incredible service at reception, fantastic breakfast, and location can't be better Thank you very much I will see you soon I recommend this hotel
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Great Place”
No.1 hotel - location , facilities , transport and connectivity
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good”
good
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Excellent Hotel”
Everything has been excellent. Bed was comfy, room is spacious, toilet are clean and great shower head. Location is excellent, just beside krakow glowny station. Staff are very friendly too. No complains, but thanks for providing us a great room which we need after our night train accomodation.
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Wonderful. 5 star ”
Absolutely loved this hotel from the moment we stepped into the atmospheric reception/ trendy lounge bar. Very warm and cosy .beautiful stylish decoration. Staff are very helpful and efficient. We booked a ‘privledge room’ which was worth the small additional cost. Location superp. Upmarket,huge shopping mall opposite . Tram station 1 minute walk. 5-10 min walk to central historical area. WOW! Felt like walking into a fairytale. So amazingly beautiful with Xmas lighting and decorations everywhere. Can’t wait to back. Highly rated for a short Pre- Christmas break.❤️
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Not in the old town ”
Not in the old town. Noisy streetcars just outside. Police sirens etc.
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