chaleureux”

Le site de l'hotel est splendide, une vue du lac de la chambre d'un côté et sur un parc, paisible, dommage qu'internet ne soit pas gratuit

Bien dans l'ensemble.”

Bien dans l'ensemble, si ce n'est qu'il a été impossible d'établir une connexion en wifi dans la chambre.

emplacement idéal,mais si..face àla mer!! ”

Très bien passé,mais le nettoyage des chambres laissent à désirer!!! baignoire,crasseuse,cheveux des précédents occupants!!!C'est le seul point noir! Pas net du tout! je me suis plains à l'accueil!Mais très agréable hôtel! je reviendrai!

sejour a rotorua”

les pieds dans l eau a rotorua”

l'hôtel est bien situé près du lac. En tant que français parlant peu l'anglais, la prise en charge est inexistante, il faut se débrouiller. Pour le reste, les prestations de l'hôtel sont bonnes et le restaurant attenant aussi. Nous avons apprécié l'espace piscine et spa ouvert tardivement (23h00) et le parking gratuit. la situation géographique de l'hôtel près des restaurants (à 5 minutes). A recommander.

Great vibe and great facilities!!!”

We all thoroughly enjoyed our stay. The geothermal pools and heated pool all indoors was a huge bonus!! The breakfast was delicious and always replenished and fresh! Staff were friendly. The bar was very comfortable. The cocktails were well presented and prepared and tasted amazing!! Even had live music. We are coming back in Easter. Eat street was just across from the hotel and the restaurants were all really good!!

Very Nice Facilities”

We love our stay here. Location is good and the spa worth of stay. But just the long wait of check in is the pain as we already came late but the room still not ready. We waited almost 2hrs. So wasted time that we could use to browse around the area.

Superbe”

Really enjoyed our stay. The room was nice and cosy OMG the bed was really comfy my baby had a beautiful sleep... the pool was a hit with my baby and partner and the spas were amazing... the restaurant serves an awesome buffet and the lounge bar is quite stunning and intimate...staff could be a bit more attentive but not a big issue

dated hotel”

The room was adequate but dated. The breakfast was good. The pool and town was thermally heated, which you smell everywhere you go. It get stuck in your clothes. The smell is not the fault of the hotel but it's not enjoyable being in the spa or pool.

I highly recommend this hotel”

Beds are so comfortable. Staff are very friendly. The cleanliness is excellent. Such a convenient location. And you get your moneys worth. I highly recommend this hotel.

Value”

Check in was easy, rooms were clean and location was good. Enjoyed the buffet breakfast and the fact that restaurants were with in walking distance. We enjoyed the indoor pools and gym too.

Really good”

Buffet Dinner was the highlight. At the time was $89 for 2 adults and 2 children which seems very reasonable. Room was great too, Very comfortable room and bed. Very quiet too

Beautiful Accom ”

Location and breakfast amazing. Rooms also very nice

service”

such a loving bunch of workers...from customer service help desk to room service...truly love my stay here and will definitely recommend others aswell.10/10

Location location location ”

Lovely room with beautiful lake view, the breakfast was nice too.

Reception ”

They were all friendly and helpful. Especially the receptionist’s manager who responded and solve the problems quickly. I highly recommend this hotel.

Happy family experience ”

A great location, walking distance to restaurants etc. The breakfast was excellent and the staff very friendly and helpful. The small was smaller than we expected but the hot pools were great and the gym was a proper gym with weights and all the equipment, unlike other hotels who have just a cardio room. Our room was street side, and was quiet, comfortable beds and a decent size. A reasonably large modern hotel with lots of conference rooms, it was immaculately clean. Our 3 night's were quiet because of Auckland being in level 3, we would definitely recommend it and would definitely return without hesitation

Great location ”

Easy flat walking to restaurants and parklands :)

Super friendly staff and great location ”

The staff there are super friendly. They also have pools and gyms available. Only downside we faced was the ventilation. There’s no window that could be opened in our double queen bed room. It was so hot and dry at night even when we turned down/off the aircon at night.

Superbe”

We had a pleasant stay