Rixos Almaty Hotel
Le parking et le Wi-Fi sont toujours gratuits, ce qui vous permet de bénéficier d'un connexion internet où que vous soyez et d'aller et venir à votre guise. Idéalement situé, District d'Almaly à Almaty, cet établissement vous permet d'accéder facilement à des attractions intéressantes et de profiter d'options de restauration pour satisfaire votre appétit. Ne partez pas avant d'avoir visité les lieux suivants : Aéroport international d'Almaty. Classé 5 étoiles cet établissement haut de gamme offre aux clients la possibilité de bénéficier d'un jacuzzi, d'un restaurant et d'une piscine intérieure directement sur place.
Navette aéroport
parking
Service de navette
Wi-Fi gratuit dans toutes les chambres
piscine intérieure
centre de fitness
Réception 24h/24
check-in/-out express
The Best Hotel in Almaty”
We really enjoyed each and every moment of our stay at Rixos Almaty , the room was spacious and comfortable, the view of Kok Tube from our balcony was amazing. The staff are very professional, polite and helpful, I will definitely recommend this hotel to my family and friends.
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Superbe”
Exceptional front desk staff. Easy and fast check-in. The ambiance of the lobby area and the pool/Turkish spa were well noted. A cute personalized message on the TV screen greeted us as we arrived in our room. Not to be overlooked was the phenomenal breakfast buffet. Our visit was a celebration of my husband's birthday. The staff presented him with a delicious birthday cake for the occassion. We will return to this great hotel.
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Superbe”
good location and nice staff
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Breakfast is excellent. ”
Breakfast is excellent.
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Great Hotel with Bad Service, will try to find something else”
Booked 2 Deluxe Rooms for family holiday. When checked in they were put into a room with broken tap, water was leaking. So they had to spend time moving around and watching the leaking water instead of resting. Second issue was with the same concierge who checked them in to the room, he only explained there is a swimming pool, so they had no idea there is Sauna as well, HOW ON EARTH IT HAPPENS IN RIXOS IN 2020??? WHAT THE H6LL???
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Worst hotel ”
I don’t recommend this hotel because
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perfect”
perfect
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nice hotel but the facility is too old especially the elevator it’s lucky for me to be trapped!”
I have to wait in the elevator for at least three minutes.it is a nice journey!except this everything else is perfect!
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Très bien”
Customer service can be better. Also, additional price for hot chocolate drink for breakfast doesn’t quite make much sense. The rest is pretty good (:
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Best Hotel in Almaty”
Location, Facilities and staff.
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Pool Closed”
Arriving at the hotel , which I had chosen specifically for its olympic size pool, we found the pool had just closed for three months for repairs.
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City visit”
Swimming pool was closed due to refurbishment,however,we were offered a complimentary spa treatment instead (after our query if any compensation will be received). This gentle move has been appreciated a lot and thanks for that.
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Superbe”
We were there for our 30th wedding anniversary. The Rixos staff placed rose petals and towels in the shape of two swans on our bed. They also had a Happy Anniversary cake waiting in our room. All for free, without being asked! It was lovely. A memory we will cherish. Everything in this magnificent hotel was clean and well cared for. The staff was friendly, courteous, and personal. We can gladly and safely recommend this hotel for anyone.
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Superbe”
Best place ever
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Ambience,facilities,cleanliness and the staff,everything was on a high level.Enjoyed our stay there”
Cons-mattress can be little softer,bathrooms can benefit from some updates,was unable to adjust a/c.We stayed in December and rooms were too hot and stuffy.
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Upscale,well managed hotel with a friendly staff”
My husband and I enjoyed very much our stay here.Bathrooms can benefit from some updates,AC/heating can not be adjusted.Rooms are too hot.Other than that, a wonderful place to chill and relax after a long busy day.Lovely lobby. Very pleasant
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Great hotel, one of the best in the city”
Great hotel, nice amenities, great room!
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disappointing ”
In 2019 our company is starting business in Almaty. So I wanted to stay at Rixos for two nights to check-out if that hotel is the right place we wanna stay. We will be four nights every month and four persons. Unfortunately, our flight was delayed, so we couldn’t fly to Almaty the same day. The following day, Lufthansa had a stopover in Astana. That means we would have arrived at Rixos earliest at 5am. So, it was only possible to stay around 6 hours at Rixos. As we should leave the same day around midnight for the flight back, I asked for a few more hours longer, as I could not use the two booked days. Policy is clear, but I hopped that they would offer me a few more hours. They were not capable to do that. The comments to my boss are clear and for sure we will invest quite a high volume in another five star hotel. When we wrote a message that our flight was delayed and they rebooked us on a day later flight it took a fortune until they answered us. Slow, very slow!
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Acceptable”
Definitely not a 5 star hotel. Maybe 3 or 4 maximum. Old and breakfast very average....like cheap hotel. Overpriced and totally over rated.
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Great hotel with amazing breakfast”
This hotel is luxury and the hotel room is quite comfortable. They provided wide range of options for breakfast and the staff are nice and helpful
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Dear Mr. Kei, Thank you very much indeed for your positive feedvack. The team is pleased to to receive such a sunny comments. And, we are looking forward to seeing you soon. Sincerely, Ladies at the Guest Relations.