Cet établissement est très demandé !
9 voyageurs ont réservé aujourd'hui.
The Condado Plaza Hilton
999 Ashford Avenue , Santurce, San Juan, Porto Rico, 00907 - VOIR SUR LA CARTE
Passez le meilleur séjour possible à San Juan grâce à la certification Hilton CleanStay, et bénéficiez également du Wi-Fi gratuit dans toutes les chambres. Idéalement situé, Santurce à San Juan, cet établissement vous permet d'accéder facilement à des attractions intéressantes et de profiter d'options de restauration pour satisfaire votre appétit. Ne partez pas avant d'avoir visité les lieux suivants : Aéroport international Luis Muñoz Marín. Classé 4 étoiles cet établissement haut de gamme offre aux clients la possibilité de bénéficier d'un jacuzzi, d'un restaurant et d'un centre de fitness directement sur place.
Points forts
Hilton CleanStay
Propre et Prêt à vous accueillir
Hygiène Plus
L'établissement à mis en place et certifié ses propres mesures d'hygiène.En savoir plus
Équipements de sécurité
Personnel formé aux protocoles de sécurité sanitaire
Voir tous les équipements
Matériel de prévention
Désinfectant pour les mains
masques de visage gratuits
Voir tous les équipements
Santé et matériel médical
Kit de premiers soins
Médecin/infirmier de garde
Équipements
parking
Wi-Fi gratuit dans toutes les chambres
Réception 24h/24
check-in/-out express
centre de fitness
Piscine extérieure
Stockage de bagages
Distributeur de billets
Everything needed”
Perfect Location with semi private beach, water sports, pool, jacuzzi and rental car next door though you may not need it depending on your physical condition. Everything on the strip. The cleanliness was superb, witnessed their cleaning process early morning and the even spray clean the outside lounge chairs. Rooms are decent nothing to brag about but who stays in a room for Vacation. Staff was on point and they have all the amenities on site. Will go back!
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Great Everything ”
From the start of checking in and out it was great. They ( The staff ) definitely make you feel welcome and they cover their ends during this pandemic . Temperature is being taken in and out and social distancing within Denny’s located within this facility . Also at the pool they take your temperature and ask for your room number and name and you receive a wrist band color of the day . It was quiet and I would go back .
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Amazing hotel”
Great location. Vivian was so helpful. The staff is also amazing. Had a great time
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Loved!”
Great staff, so accommodating. I’d definitely stay there during future visits.
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Fantastique”
The location and beach and pool are fantastic, still not fully open since hurricane, very nice staff
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My family vacation ”
The hotel was a very nice but a little dated and the cleaning staff could clean the rooms a little better I had to clean my hotel room with disinfectant wipes their was hair and crumbs left in the room I also sprayed the beds down
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Great room ”
Loved my room it was big & I also had a balcony with a view‼️‼️‼️‼️ BUT the restroom was wayyyyyyy toooo small to get out the shower your leg might have to touch the toilet that's how close it is only one person in there at a time that's sad but nice big room... And I wish they had rooms with the tub not just the shower
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Decent”
The location of the hotel was great. As well as the staff. I was grateful that Covid guidelines are being followed. The room could have been better. Our shower leaked so it dripped all day and all night. The room smelled a little “stiff” but that could have been due to non use. Room is a little dated for the price. A few upgrades and it would have been perfect :)
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99% of the hotel bars andrestaurants are closed. ”
Hotel staff was VERY helpful and professional. Jean Pierr at the front desk and a gentleman in security named Pablo were outstanding.
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Lovely ”
Beautiful property. Great ocean view!
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Needs update”
I have stayed at lots of Hilton properties. This one definitely does not meet the standard. I would not recommend staying here. I travel for work and this time it was for pleasure so you can usually feel safe choosing a good name like Hilton, but this time was not one of them. I will say the staff were very nice and always helpful. The location is great as well. It is too bad the hotel grounds need so much repair.
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Au-dessus de la moyenne”
No luggage cart on secondary building, after a lengthy walk to the main building to get one I was advised they don’t hand them to guests. Bellboy walked back with me , he was about the only thing that was good on this trip as he was helpful and nice. Once we got to our room.. it was dirty. Cesar ( bellboy) was kind enough to walk back to main building and get the situation fixed for us . After we got to our new room, we called the guest services/ housekeeping ext more than 20 times and left vm as we were short on bath towels... still waiting on that towel or a response... had to get one the morning after from one of the housemaids cart... if your room is facing the main avenue.. you better bring noise canceling headphones .. you’ll thank me. Restaurant on site was good as well as the staff. TV service was horrible, it was like going back to the 90’s. Overall not worth the money.. would’ve paid $100 extra the night somewhere else just to avoid the hassle
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Acceptable”
When I checked in the room was not cleaned. The deluxe queen room was nasty. My room had to be changed. There is no microwave in the room. They need to do a better job with cleanliness in the room. My second room was ok. But I found stains on the pillow case. The location is great but I’m sure there are better hotels. This should be a 4 star hotel but it did not feel this way.
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I will never stay again. ”
I will never stay here again, booked 2 oceanfront rooms months in advance. Got there rooms were not ready. They put 5 people in one room. Hours later 1 oceanfront front rooms was ready. When we pulled back the cover blood was on the sheets. The second room was not ready for 2 days. Only one Elevator was working. The whole place needs major upgrades.......
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Au-dessus de la moyenne”
Rats rats rats rats
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THE WORST ”
This hotel is by far the worst overseas hotel i ever been to . Its listed on some sites as a 5 star but it is not even a 1 star hotel but more like a 5 star MOTEL . What they need is PAINT !!! PAINT , PAINT AND MORE PAINT , INSIDE AND OUTSIDE AND OMG THE BALCONIES . JESUS CHRIST , IT DOESN'T GET ANY WORSE THATN THIS !!! I took pics and there was an hat that seem like it was there from about 4 months ago behind the sofa . Chinese food in the fridge to a condom wrapper in the bathroom . Do NOT WASTE YOUR TIME AND MONEY ON THIS HOTEL . THE only good thing the hotel is hellen that work at the front desk . Very courteous and polite . If i was there with just my spouse i would have checked out the next day but it would have been more expensive to check out the next day seeing that i booked 2 rooms and i was there with my kids . Total fail and they to stop misleading people with the pics on the website !!!! This is a 1 star HOTEL but a 5 star motel !!!!
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RATS”
There are TONS of rats by the pool it’s DISGUSTING!!! Never ever go here!!!! The shower handle fell off when I showered. The hotel lobby smelled like sewer. The salt water pool isn’t working. Nothing was working in this hotel. Bars in the hotel were closed. Restaurants were closed except one. The rooms smelled like cigarettes. Multiple construction going on. It was by far the worst experience I’ve had with a Hilton hotel. This place is SO EXPENSIVE FOR NO REASON!!!
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Superbe”
Did stuff so far has been really good the service the Pro beach I love the security by the pool he’s cool he control the flow people between the beach and a pool very good security feature the bar at the pool was amazing good prices housekeeping really helpful really attention to detail I will come and sit here again
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Great for Value and Location”
The location of this hotel is definitely a huge plus. My family and I were able to walk to the nearby restaurants, cafes even casinos for meals and entertainment easily and taking rideshare option to Old San Juan does not cost much either. The semi private beach is convenient. my husband even spotted stingray and turtle on one of his swims further out in the ocean. Not only that, there is a car rental company on site so if you booked your car in advance you can literally just pick it up at the hotel building. The condition of the hotel is not as dated as what previous reviews have mentioned. In fact, it is pretty modern and seems newly renovated throughout (including the ocean facing tower room that we got upgraded to - such a nice view, thank you so much!). Staffs are friendly and the personalized texts from housekeeping service staff is a nice touch too. Toiletries and additional towels are always delivered promptly upon request (we are a family of 3 with an older kid so that seems to be a regular requests at least for our room lol). A few points to note though, there are no complimentary water bottles in the room so be prepared while staying there. Also, the café on the hotel does not seem open on a regular basis so guests will need to get breakfast outside (there is a Starbucks right at the hotel building if you need a quick coffee/ breakfast fix in the morning). And the hotel lobby probably need stronger air freshener to get rid of the constant smell of bleach/ used restroom. Also room door is a little hard to shut so be prepared for door slamming noise every now and then. Overall speaking, it is a wonderful place to stay for a short trip and we definitely would not hesitate to return to this hotel if we ever visit San Juan again in the future.
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Excellent location!”
Beautiful beach and pool. Nice view and location. Very suitable to bring your family here!
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