Vander Urbani Resort - A Member of Design Hotels
Démarrez votre voyage du bon pied en séjournant dans cet établissement qui vous permet de bénéficier du Wi-Fi gratuit dans toutes les chambres pendant vos vacances. Idéalement situé, Ljubljana à Ljubljana, cet établissement vous permet d'accéder facilement à des attractions intéressantes et de profiter d'options de restauration pour satisfaire votre appétit. Ne partez pas avant d'avoir visité les lieux suivants : Vieille-ville de Ljubljana. Classé 4 étoiles cet établissement haut de gamme offre aux clients la possibilité de bénéficier d'un restaurant, d'une piscine extérieure et d'un massage directement sur place.
Navette aéroport
parking
Service de navette
Wi-Fi gratuit dans toutes les chambres
terrain de golf (sur site)
Piscine extérieure
Vélos
check-in/-out express
Design mais....”
Bel hôtel design , en plein centre de la capital , en bord de rivière , mais notre suite réservée avec Agoda , comme toujours pas vraiment le choix ....notre chambre est juste au dessus du restaurant , au premier étage , avec 3 fenêtres avec plutôt une bonne insonorisation, mais en cette fin d été , des concerts ont lieu jusqu’à minuit ....donc privilégiez des chambres sans vue rivière ....ville piétonne ....comptez 20-25€/ jour pour ....voiture électrique gratuite pour rejoindre l hôtel ....dans la suite il manque une machine espresso ou à minima une bouilloire ....nous avions opté pour une suite avec un grand lit ....mais au final 2 petits lits ...très mous , pas confortable pour dormir .... Petit déjeuner varié , très bien servi le premier matin , très différent avec l équipe du lendemain ....beaucoup de chose manquait sur les tables et au buffet , four en panne , pas de viennoiserie . Mais bon globalement on a aimé ....on choisira une autre chambre moins cher la prochaine fois .
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When in Ljubljana, You Should Stay Here”
The Vander Urbani Resort in Ljubljana is the place to stay when visiting the city. Situated in downtown on the Ljubljanica River it is in one of the best locations for exploring downtown Ljubljana, whether shopping, dining or enjoying the historic architecture. The staff is extremely friendly, knowledgeable and helpful. The rooms are modern, clean and quite comfortable. The prices are higher than other hotels in the city, though quite reasonable for the location. I highly recommend that when you visit Ljubljana that you stay in the Vander Urbani Resort, you will not be disappointed.
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Fantastic location ”
Young super nice crew looking after all your needs. Small roof terrace with small pool great if you have it to yourselves, otherwise a nice place to catch up with other travellers. Food at the restaurant delicious and nicely presented. Would definitely come back and recommend this hotel.
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Dear Nicole, thank you for your feedback, we appreciate it. We are happy to hear you enjoyed your stay with us, enjoyed our terrace and our food, it really means a lot to us. It was our pleasure having you and we hope to see you again in the future. Kind regards
Location ”
This is on a walking area of the downtown if you are travelling by car you need to park your car at the garage then you walk to the hotel it’s easy access to different restaurants bars and attractions along the river and the downtown Square
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Fantastique”
Great breakfast and welcome drink! No rooftop was available for us..
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Très bien”
Great breakfast, very helpful front desk, Clement, rooms ok bit shabby furnishings and lenens. Smelly bathroom n rm 34 & noisy n rm 19. Price for value not really. 3.5 star not 4!
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Bad service ! Water damage but no relocation ”
Our stay could have started very well if there had not been a water damage in the room of this hotel before our arrival. We had left our luggage at the reception desk and presented our ID cards without being warned. After several minutes in lubjana, the reception called me to tell me that the room was not available. Back at the hotel, the staff only said they were sorry but did not offer us any alternative accommodation. A part of the hotel was privatized for a party and were overbooked. We had to ask them to call another hotel (found on a other site) to check availability. A problem can happen but the staff was not able to solve it. Beyond that, the rooftop is beautiful (privatized at our arrival so inaccessible). The toilets, in the basement shared with the restaurant, were not clean. In short, to deserve 4 stars and positive ratings, the infrastructure and service must impeccable
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Disappointment ”
First of all I would like to mention that the hotel has an amazing location and very good restaurant , runner by a professional staff. But when it comes to the hotel facilities the picture is completely opposite. It’s not a problem that the rooms are small , the problem is that they are dirty and really bad maintained. Definitely not a value for the price.
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Acceptable”
Disaster experience with agoda and Vander urbani
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Yasemin, we would start with an apology, but we cannot help but point out that ALL the mistakes were on your end. Firstly, as you have reserved a room for 1 person only, last minute request for an extra bed (when housekeeping was not present in the hotel anymore) we did everything to resolve the issue, even though the room already consisted of a double bed, which is enough for a single traveller. At the end three of you showed up at the hotel requested the extra bed by shouting at our receptionist even though they did what you asked of them. Secondly, as a reservation was made for a single person only, only one breakfast was included in the price. In the morning you were explained all about this but refuse to listen and kept on shouting at the other receptionist becoming rude on the personal level. You were asked to pay for the additional breakfasts on the spot, which you refused thus service was refused. Please know that you're not welcome at Vander hotel anymore. Regards, Klemen
Not as expected”
Stayed 3 nights in this hotel. It is a charming hotel from the outside and very well located. We booked this specific hotel to take advantage of the rooftop mini swimming pool which looked so relaxing with lovely views, however it was not yet operational so we could not use this facility as programed. We had the tiny and cozy room that stinked 24h/day (Room 12 on the first floor). I suppose this is due to the age of the building/pipes that needs to be renewed. The toilet is so small that you have to "cut your nails" to get inside (can not fit 2 pax inside the toilet). Views to another building that people can see you in bed. Pillows are too low but using 2 pillows make it too high to sleep. On the third night/day there was no hot water, husband could not shave. TV channels did not work all days and was never repaired or the TV replaced. Reception girls very friendly and they try to do their best to help you but it is clearly that they don't have the power to solve the problems... maybe there is a management issue in this hotel. Breakfast is ok and a la cart with some variety and quality but not very suitable for those who intend to stay more than 3 nights, in this case I think it can become limited. The young brunette lady in the restaurant is very friendly and extremely professional. We have looked and stayed in other hotels in the city center with much better service, quality and price. Considering the described staying I don't think this hotel is a good option.
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Great Location, Food & Staff!”
The Vander Urbani, is in a prime location, right in the heart of everything you need to be close to. The staff are incredibly helpful and friendly and will go out of their way to make sure you have what you need. The hotel room was small but lovely, it had everything you needed and was set up in a super modern way. Breakfast was delicious to say the least, and was open from 08.00-14.00 which is superb! Highly recommend if you are looking to visit the area.
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Great hotel”
The location of the hotel is excellent and in the middle of the city center. The breakfast was very good, too, with lots of selections. The staff in both the restaurant and front desk were very helpful and accommodating. Our room was fine, a bit small and the toilet/shower could be better designed, but it's a small complaint. We would consider staying here again
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Vander Urbani”
Short break in February. Excellent staff, perfect location in the center, tucked away from the bustle. Very quiet, clean rooms. Highly recommended.
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Horrible cleanliness - Infested with spiders”
We booked to stay at Vander for three nights in Oct 2019. It's a compact property with very small reception and poorly lit corridors. The ambience is extremely dull and dark due to very poor lighting in corridors. Our room (Vander Large) had a dead view from the windows. The room smelt quite weird. Within a couple of hours of check-in, we realised that the room was actually infested with cobwebs on the ceiling, near the bed panelling and other places. We even found four big spiders in the room. This was immediately brought to the notice of front desk staff and the hotel manager. On confroting the hotel manager about this issue, she said spiders are pretty common at this time of the year in Ljubljana. She even said spiders are known to bring good luck so they would just leave the webs as they were while cleaning the rooms. It was the most ridiculous response I received from someone working in hospitality. My wife and I had to leave the hotel late in the evening in search for another place to stay because we felt extremely uncomfortable in our room. The hotel manager charged us for full three nights and denied to issue any refund. She was quite adamant about hotel's policy and unwilling to make an exception. The hotel has the worst customer service and extremely poor maintenance and shoddy cleanliness. The elevator was extremely dirty with leftover food on the floor which wasn't cleaned for hours. It's definitely not a 4 star. Also, the hotel is situated in a pedestrian only zone which is too much of a walk from where the taxi drops. There are much better properties nearby at probably lower cost. Don't waste money on this hotel.
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small and fine”
chic , nice design , hotspot - bar and restaurant , small roof top bar and pool
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Fantastic Location with class.....”
Great Boutique hotel in the centre of Ljubijana. We had a River front room which is certianly worth the upgrade. Staff were super friendly and helpful and offered great advise about the city and how to see it. Room was spacious and rooftop pool is a real bonus.
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Superbe”
Great breakfast and the restaurant for dinner was fantastic. In a perfect location and the staff were extremely helpful and friendly
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Lovely stay in Ljubljana”
The Vander Urbani hotel is in a wonderful position right by the river. All the staff were lovely, friendly and helpful. Breakfast was varied and enjoyable. The room was a good size but did lack storage and plug sockets. Must admit bathroom was tiny, again not enough space around sink and must admit not keen on the glass door!
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Long weekend with our 1yr old”
Fantastic location, right in the middle of everything. I thought it was going to b noisy in our room but it was very well sound proofed. The pool on the roof is a great place to escape to, it is very small but does the trick for a quick dip. The staff were very friendly and helpful, breakfast was lovely. We did have dinner there one night and it was extremely busy, and the service was very slow. All round a great stay and we would definitely go again
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Best location, clean and modern rooms, friendly staff”
I had a great experience staying at Vander which was made very enjoyable by the receptionist Arif. He was extremely helpful in assuring all me queries were met. He had gone above and beyond to accommodate my comfort and to ensure I had a great time. Location is in the heart of the culture center. Definitely recommend it.
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