Travelling to Kazakhstan? Read all updated requirements before you book.
Interior view, G Empire Hotel in Nur-Sultan
Junior Suite King Bed, G Empire Hotel in Nur-Sultan
Facilities, G Empire Hotel in Nur-Sultan
Lobby, G Empire Hotel in Nur-Sultan
Lobby, G Empire Hotel in Nur-Sultan
Interior view, G Empire Hotel in Nur-Sultan
G Empire Hotel

Removed from saved list

7.9

Very good

1,868 reviews

1,868 reviews

Housekeeping2
Breakfast1
View1
See map
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Zhannur
130 m
Kerek Zharak
250 m
Arzan
360 m
Aimak-Tau
430 m
Ramstor
520 m

G Empire Hotel

Abay avenue, 63, Almaty District, Nur-Sultan, Kazakhstan, 010000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Almaty District part of Nur-Sultan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nursultan Nazarbayev International Airport. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Hot tub

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Value for money7.6
Distance to city center0.7 km
Location rating7.8

Rooms available at G Empire Hotel

Very good
Room comfort & quality

8

One-Bedroom Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
BUSINESS TWIN BED ROOM
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Business Double Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Business Double Room with King Size Bed
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Senior Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
DOUBLE Double Business
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices
Junior Suite King Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Double Room - Superior
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does G Empire Hotel provide laundry services?

Yes! G Empire Hotel offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

Does G Empire Hotel offer dry cleaning services?

Yes! G Empire Hotel provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Is car parking available at G Empire Hotel?

G Empire Hotel has car park onsite free of charge for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does G Empire Hotel feature an option for contactless check-in and check-out?

At G Empire Hotel, guests can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

What do travelers like most about G Empire Hotel?

Past visitors that stayed at G Empire Hotel have given this property a rating of 7.955 for its excellent service as the main highlight for their stay.

What is the typical rating that past Solo travelers' have given to G Empire Hotel?

Verified solo travelers that have stayed at this property have given G Empire Hotel an average rating of 8.0. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to G Empire Hotel?

Past couple travelers that have stayed at this property have given G Empire Hotel an average rating of 8.1. You can look up on more specific customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Group travelers have given to G Empire Hotel?

Verified group travelers that have stayed at this property have given G Empire Hotel an average rating of 8.2. You can find more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at G Empire Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified periods may be charged an additional fee.

What people love about G Empire Hotel

  • 8

    Very good
    Staff 

    "It's a good hotel , staff is friendly and the room is clean and comfortable!"

    Thiago

    |

    December 30, 2022

Property ranking|Compared to 948 Nur-Sultan properties
See all rankings
Location score
7.8/10
Service score
8/10
Room comfort score
8/10
Value for money score
7.6/10
Better than
99
%
of Nur-Sultan properties
Better than
99
%
of Nur-Sultan properties
Better than
99
%
of Nur-Sultan properties
Better than
98
%
of Nur-Sultan properties
Overall rating:

7.9

Very good
1,868 reviews
Cleanliness
7.6
Facilities
7.2
Location
7.8
Read all reviews >
More about G Empire Hotel

More about G Empire Hotel

Experience the Best of Nur-Sultan at G Empire Hotel

Discover the ultimate comfort and convenience at G Empire Hotel, a 4.0-star hotel located in the heart of Nur-Sultan, Kazakhstan. Enjoy a range of top-notch facilities, including 24-hour room service, a coffee shop, laundry service, and a restaurant serving up delicious continental breakfast. Stay connected with free Wi-Fi in all rooms and public areas, and take advantage of the hotel's shuttle service, taxi service, and airport transfer to explore the city with ease. Relax and unwind in the hotel's fitness center, sauna, and steamroom, or get some work done with the help of the concierge and ticket service. Other amenities include air conditioning, bathrobes, hair dryer, satellite/cable TV, safety deposit boxes, designated smoking area, refrigerator, dry cleaning, express check-in/check-out, luggage storage, convenience store, and self-parking, with a car park onsite and free of charge.

Luxurious Room Types at G Empire Hotel

G Empire Hotel offers a variety of luxurious room types to cater to every guest's needs. The hotel's room offerings include Business Twin Bed Rooms, Business Double Rooms, Junior Suite King Bed Rooms, Senior Suites, and Standard Twin Rooms. The Business Twin Bed Rooms are spacious and come with two Semi Double-Beds, while the Business Double Rooms feature one King Bed. Guests who prefer a more lavish stay can opt for the Junior Suite King Bed Rooms, which offer 32 square meters of space and a comfortable King Bed. The Senior Suites are the largest room type, with 50 square meters of space, a King Bed, and a Sofa Bed. Lastly, the Standard Twin Rooms are perfect for guests who prefer separate beds, with 40 square meters of space and two Single Beds. Whatever your preference, G Empire Hotel has a room that will suit your needs and exceed your expectations.

Excellent Staff and Good Value for Money

G Empire Hotel in Nur-Sultan, Kazakhstan is highly recommended by its satisfied guests for its excellent staff who speak good English and are always ready to help. The hotel's location is also very convenient, with supermarkets nearby for late-night shopping. Guests have praised the hotel's comfortable beds, spacious and clean rooms, and quality services. The breakfast is great too, with a good selection of food. Overall, G Empire Hotel offers good value for money and is a great choice for travelers visiting Nur-Sultan.

Experience Unmatched Comfort and Service at G Empire Hotel

G Empire Hotel in Nur-Sultan, Kazakhstan has received consistently positive customer ratings across all categories. With an overall rating of 7.7, guests have praised the hotel for its exceptional value, cleanliness, and location. The hotel's staff performance has also been highly rated, with a score of 8.0. Guests have reported experiencing unmatched comfort during their stay, with an additional score of 8.0 for comfort. The hotel's facilities and food and dining have also received positive ratings, with scores of 7.2 and 7.0 respectively. With such high marks across the board, G Empire Hotel is a top choice for travelers seeking a comfortable and enjoyable stay in Nur-Sultan.

Show less

Amenities and facilities

Very good
Facilities

7.2

Languages spoken
  • English
  • Russian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Sauna
  • Spa/sauna
  • Steamroom
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Mosquito net
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
Koodoo
  • Cuisine: Asian, European, Japanese
  • Menu: Buffet, A-la-carte

Location

Abay avenue, 63, Almaty District, Nur-Sultan, Kazakhstan, 010000
Very good
Location

7.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee13 KZT
  • Distance from city center0.7 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)0 KZT
  • Daily Internet/Wi-Fi fee0 KZT
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 76
  • Room voltage220
  • Year property opened2007
  • Most recent renovation2014

Reviews of G Empire Hotel from real guests

Provided by verified guests of Agoda
7.6
Cleanliness7.6
Facilities7.2
Location7.8
Room comfort and quality8.0
Service8.0
Value for money7.6
High score for Nur-Sultan
Rating
9+ Exceptional (10)
8-9 Excellent (2)
7-8 Very Good (4)
6-7 Good (4)
<6 Below Expectation (4)
Time of the year
Mar - May (3)
Jun - Aug (13)
Sep - Nov (6)
Dec - Feb (2)

Show reviews that mention 

Showing 24 verified guest comments
12
8.4
Excellent
Martin from Singapore
Couple
Junior Suite
Stayed 8 nights in June 2022

Good value for money, and good location in the old City”

The junior suite was a spacious room with a king-sized bed. A very good bar fridge, complimentary drinking water, electric kettle and safe are all included. It's right next to a 24-hour hypermarket, a KFC, various cafes and the city (Astanalyk) bazaar, so it's easy to get daily essentials and meals. Only downsides would be that the staff aren't comfortable speaking in English, and housekeeping was rather patchy, providing only some services on some days. But for the price, definitely OK!

Reviewed June 25, 2022

See room deals

8.0
Excellent
Thiago from United Arab Emirates
Family with teens
One-Bedroom Suite
Stayed 1 night in December 2022

Good!!”

It's a good hotel , staff is friendly and the room is clean and comfortable! Has a good view of the street! Everything's working! I recommend!!

Reviewed December 30, 2022

See room deals

9.6
Exceptional
Tang from Hong Kong SAR, China
Couple
Standard Twin Room
Stayed 3 nights in July 2019

Excellent service”

The hotel staff spoke good English and were helpful. We wanted to buy transport cards and the staff told us in detail the way and location to do so. When we asked for some hot water from the cafe's bartender for instant noodles bought from outside, she was eager to assist. The hotel room was spacious and clean. The food of breakfast was quite good. Although the location was not close to any tourist attractions, there were many different bus routes nearby to bring you direct to the tourist attractions. There were also supermarkets nearby to do shopping even at late night. Overall, the hotel is highly recommended for its good value for money.

Reviewed August 07, 2019

See room deals

9.6
Exceptional
Anna from Germany
Couple
Standard Twin Room
Stayed 1 night in July 2017

perfect location”

+ perfect location next to a central bus stop + receptionist was very helpful, letting us in the room at 10am already without early rate extra costs!! + luggage storage + 3 good restaurants in the building - breakfast selection - gym needs some dumbells, quite poorly eruipped

Reviewed July 14, 2017

See room deals

6.0
Andrew from Hong Kong SAR, China
Solo traveler
Stayed 2 nights in July 2019

budget hotel ”

for the price he rooms are comfortable (surprisingly quite in this busy area of the old town) and the staff are excellent the location is not good if you want to see the main sites of the city - nothing in walking. distance the gym is not really existing - every machine is broken / not functioning - shouldn't really claim to have one on the website. Breakfast for budget hotel is ok better than most at this price

Reviewed July 18, 2019

See room deals

6.4
Good
Oleg from France
Business traveler
Standard Twin Room
Stayed 3 nights in August 2017

A hotel that messes with your finances”

Facilities are acceptable, but the hotel generally lacks professionalism. Three shots at it, and the bill was still wrong. I had to go through each line for 2 times before the bill was finally reflecting my consumption . Staff more interested in playing tennis ball in the dining room than attending to guests. And they also messed up with calling taxis. Not coming back.

Reviewed September 03, 2017

See room deals

9.2
Exceptional
TO from Hong Kong SAR, China
Solo traveler
Business Double Room with King Size Bed
Stayed 4 nights in December 2017

Good location, few shopping plaza around, good services and very helpful staff. ”

Good location, helpful staff, comfortable beds and quality services. Great breakfast too. Staff in the restaurant and in the reception are very helpful.

Reviewed December 27, 2017

See room deals

7.7
Very good
Albertus from Russia
Business traveler
Stayed 6 nights in September 2013

Relaxed atmosphere and good room and service”

large room, good breakfast, free business center

Given the work, the hotel was a good place to rest

Reviewed September 17, 2013

See room deals

10.0
Exceptional
Namjun from South Korea
Business traveler
Stayed 1 night in April 2017

Good location”

Good location

Reviewed August 21, 2017

See room deals

6.8
Good
rajesh from India
Solo traveler
Business Double Room with King Size Bed
Stayed 1 night in November 2019

Nice location , at the center ”

The location is good.

Reviewed November 07, 2019

See room deals

2.0
Mirhasan from Australia
Solo traveler
Business Double Room with King Size Bed
Stayed 1 night in May 2018

Very poor quality ”

Not clean . Toilet very small hardly set . Breakfast very very bad I drink only a glass of tea

Reviewed May 05, 2018

See room deals

6.0
Ahmed from United Arab Emirates
Couple
Business Double Room with King Size Bed
Stayed 3 nights in July 2023

Thanks For Madina for her superior service standard ”

House keeping its not active breakfast fast hasn't much of choices very limited and its self service the pros are its in the old side of the city and near 24/7 super market and near KFC not far from the attractions in Astana 10 to 20 minutes away not everyone is cooperative but ypu can get the help of Miss Medina in the reception she will help you out but indeed there is better options

Reviewed July 05, 2023

See room deals

6.4
Good
SELVARAJ from United Arab Emirates
Group
Business Double Room
Stayed 2 nights in June 2023

Not a good experience”

we arrived at Midnight. the hotel receptionist did not speak English. in spite of paying 100% payment, they still asked us to pay. when we protested, they agreed to let us in. Our room was with breakfast, but the hotel team mentioned Agoda made a mistake and asked us to pay again. After bit of argument, they agreed very reluctantly. The only good thing Ms. Pauline was helpful and did her best to fix all issues. There are many dining spots in walking distance. Also Supermarket in walking distance.

Reviewed June 14, 2023

See room deals

6.4
Good
Ruksana from Canada
Couple
Business Double Room with King Size Bed
Stayed 6 nights in May 2023

Some front end staff need hospitality experience.”

We had free breakfast but the hotels confirmation said no. The girl could not speak English have is very hard time. Next day these two polite English speaking girls confirmed our request. Yana and Jamila very courteous helpful and solves 90% of hotel issues. Both are 5 ⭐⭐⭐⭐⭐.

Reviewed May 24, 2023

See room deals

7.3
Very good
Md from Bangladesh
Family with young children
Stayed 1 night in September 2014

Nice and comfortable”

Clean & safe
Reviewed October 25, 2014

See room deals

10.0
Exceptional
Olga from Germany
Business traveler
BUSINESS TWIN BED ROOM
Stayed 3 nights in August 2023

Exceptional”

Zufrieden!!!

Reviewed August 16, 2023

See room deals

8.3
Excellent
Taro from Japan
Business traveler
Stayed 3 nights in September 2015

安くて快適なホテル”

親切なスタッフ、速いインターネット、美味しい朝食

お値段もリーズナブルでおすすめです

Reviewed September 06, 2015

See room deals

2.8
YOUNG-JOON from South Korea
Business traveler
Stayed 2 nights in June 2017

너무 안 좋은 호텔”

위치도 안 좋고 깨끗하지 못하며 전혀 권하고 싶지않은 호텔. 다른 선택이 없을 때는 고려.

Reviewed June 04, 2017

See room deals

10.0
Exceptional
Bekeshev from Kazakhstan
Solo traveler
Standard Twin Room
Stayed 2 nights in June 2023

G Empire”

Спасибо большое сотруднице Яне ! номер заменила по первому требованию , сервис суперский ! Спасибо Вам за вашу работу и заботу о нас!

Reviewed June 27, 2023

See room deals

10.0
Exceptional
Dina from Kazakhstan
Business traveler
Stayed 1 night in October 2019

Спасибо этому прекрасному отелю ”

Все очень понравилось .

Reviewed October 16, 2019

See room deals

12
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss