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Exterior view, Gem Riverside Hotel Hoi An in Hoi An
Superior Double - Bedroom, Gem Riverside Hotel Hoi An in Hoi An
Lobby, Gem Riverside Hotel Hoi An in Hoi An
Lobby, Gem Riverside Hotel Hoi An in Hoi An
Interior view, Gem Riverside Hotel Hoi An in Hoi An
Interior view, Gem Riverside Hotel Hoi An in Hoi An
Bathroom, Gem Riverside Hotel Hoi An in Hoi An

Removed from saved list

8.7

Excellent

309 reviews

309 reviews

Housekeeping12
Swimming Pool4
View4
See map

8.4

Excellent

Location rating score

Excellent location - 490 meters from city center
Parking
Available
Popular landmarks
Central Market 600 m
Hoi An Night Market 610 m
Precious Heritage by Rehahn 630 m
Fukian Assembly Hall (Phuc Kien) 710 m
Old House of Tan Ky 730 m
Hoi An Ancient Town 750 m
Japanese Covered Bridge 940 m
Tra Que Vegetable Village 3.3 km
Cua Dai Beach 4.3 km
An Bang Beach 4.6 km
Nearby landmarks
VinMart+ 230 m
Thanh Thuy Cloth Shop 500 m
Tan Loc Shoes Shop 520 m
Tam Kim Souvenir Shop 540 m
Ceramics Shops 550 m
Huy Ha Shoe Shop 560 m
Lam Phat Leather 570 m
Tu-Chi Bags 570 m
Ly Ly Art Gallery 570 m
Hoi An Lune Center 570 m

Gem Riverside Hotel Hoi An

14 Luong Nhu Bich, Cam Nam, Hoi An, Cam Nam, Hoi An, Vietnam, 0235 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cam Nam part of Hoi An, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

590 meters to Hoi An Lune Center

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Steamroom
Workout and Leisure
Fitness center
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Shuttle service

Spa

Hot tub

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Hoi An every 1 minutes on Agoda.com
Value for money8.9
Location rating8.4
Nearest airportDa Nang International Airport (DAD)
Distance to airport24.9 km

Rooms available at Gem Riverside Hotel Hoi An

Deluxe Connecting Room
...
  • Room size: 90 m²/969 ft²
  • River view
  • 2 single beds and 1 queen b...
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2 Connecting Junior Suites
...
  • Room size: 80 m²/861 ft²
  • River view
  • 2 single beds and 1 queen b...
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Deluxe River View Double or Twin Room with Balcony
...
  • Room size: 38 m²/409 ft²
  • River view
  • 1 king bed or 2 single beds
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Cozy Double
...
  • Room size: 42 m²/452 ft²
  • River view
  • 1 king bed
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Junior Suite with Balcony
...
  • Room size: 38 m²/409 ft²
  • River view
  • 1 king bed
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Family Room
...
  • Room size: 48 m²/517 ft²
  • River view
  • 2 queen beds
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Superior Double
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
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Cozy, Guest room, 2 Queen
...
  • Room size: 48 m²/517 ft²
  • Pool view
  • 2 king beds
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Superior Twin Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 2 single beds
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Junior Connecting Suite with Balcony and River View
...
  • Room size: 80 m²/861 ft²
  • River view
  • 1 double bed and 2 single b...
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Frequently asked questions

What time is check-in and check-out at Gem Riverside Hotel Hoi An?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Gem Riverside Hotel Hoi An?

Gem Riverside Hotel Hoi An is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 300000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Gem Riverside Hotel Hoi An also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Gem Riverside Hotel Hoi An has a car park on site, as well as additional parking nearby if the first car park is full. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Hội An with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Gem Riverside Hotel Hoi An?

Wake up to a great à la carte breakfast at Gem Riverside Hotel Hoi An. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 150000 VND for adults and 100000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Gem Riverside Hotel Hoi An?

Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

Can business events be hosted at Gem Riverside Hotel Hoi An?

On-site venues and convenient event services make Gem Riverside Hotel Hoi An an ideal choice for hosting events such as seminars and meetings. The venue available at the hotel can accommodate up to 20 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Gem Riverside Hotel Hoi An?

Gem Riverside Hotel Hoi An does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Gem Riverside Hotel Hoi An?

Gem Riverside Hotel Hoi An’s neighborhood is Cam Nam which includes popular restaurants such as Vietnamese Chopsticks - Dua Viet Restaurant and Bim Bim NewZealand Icecream.

See map

Explore the neighborhood

What people love about Gem Riverside Hotel Hoi An

  • 9.6

    Exceptional
    Cleanliness

    "Large, clean and comfortable rooms ."

    Allan

    |

    November 27, 2022

  • 10

    Exceptional
    Staff 

    "Very friendly staff, very clean and new room."

    joseph

    |

    November 12, 2022

  • 8.8

    Excellent
    Location

    "Hotel location is nice and quiet and not too far away from the old town , just a bridge away ."

    LILY

    |

    September 16, 2022

Property ranking|Compared to 1,048 Hoi An properties
See all rankings
Room size
53 sqm.
Cheapest price score
Service score
9.2/10
Location score
8.4/10
Bigger than
92
%
of Hoi An properties
Better than
89
%
of Hoi An properties
Better than
79
%
of Hoi An properties
Better than
75
%
of Hoi An properties
Overall rating:

8.7

Excellent
309 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.4
Read all reviews >
What travelers say they love:
Nice hotel room, clean and big enough with view of swimming ...
Nguyen from Vietnam
Family with young children
More about Gem Riverside Hotel Hoi An

More about Gem Riverside Hotel Hoi An

Gem Riverside Hotel Hoi An

Do more sightseeing in the famous neighborhoods of Hoi An with a stay at Gem Riverside Hotel Hoi An. Enjoy the history and beauty of Hoi An by visiting one of the many monuments around town. Explore the genuine Hoi An that most travelers never see, with a stay at Gem Riverside Hotel Hoi An -- located only 750 m from Hoi An Ancient Town.
Gem Riverside Hotel Hoi An offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Hoi An even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Gem Riverside Hotel Hoi An thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Gem Riverside Hotel Hoi An from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Gem Riverside Hotel Hoi An even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Gem Riverside Hotel Hoi An also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Gem Riverside Hotel Hoi An offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room and spa. Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Experience all the sights and local attractions of Hoi An with Gem Riverside Hotel Hoi An as your base. Enjoy the simple pleasures of an oceanside getaway, with An Bang Beach located 4.7 km away, where you can turn a good day into a great one with a sea view. Never forget your time in Hoi An with a special gift or trinket from Hoi An Night Market just 610 m away.


Reasons to stay here

Find some of the city's best deals here with rooms 89% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 82% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 82% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

3 mentions

Swimming Pool

3 mentions

Food & Dining

1 mention

Internet

1 mention

Languages spoken
  • English
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Spa
  • Steamroom
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Salon
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Playground
Access
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Desk
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Slippers
  • Telephone
  • Towels
  • TV
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet

Location

14 Luong Nhu Bich, Cam Nam, Hoi An, Cam Nam, Hoi An, Vietnam, 0235
Excellent
Location

8.4

Airports
  • Da Nang International Airport (DAD)
    24.9 km
  • Chu Lai Airport (VCL)
    64.6 km
Public transportation
  • Nguyen Tat Thanh Bus Station
    2.1 km
Hospital or clinic
  • Hoàn Mỹ
    820 m
Shopping
  • Hoi An Night Market
    610 m
Convenience store
  • Mini Mart
    1.1 km
Cash withdrawal
  • ATM
    890 m

What's nearby

Popular landmarks
  • Central Market
    600 m
  • Hoi An Night Market
    610 m
  • Precious Heritage by Rehahn
    630 m
  • Fukian Assembly Hall (Phuc Kien)
    710 m
  • Old House of Tan Ky
    730 m
  • Hoi An Ancient Town
    750 m
  • Japanese Covered Bridge
    940 m
  • Tra Que Vegetable Village
    3.3 km
  • Cua Dai Beach
    4.3 km
  • An Bang Beach
    4.6 km
Nearby landmarks
  • VinMart+
    230 m
  • Thanh Thuy Cloth Shop
    500 m
  • Tan Loc Shoes Shop
    520 m
  • Tam Kim Souvenir Shop
    540 m
  • Ceramics Shops
    550 m
  • Huy Ha Shoe Shop
    560 m
  • Lam Phat Leather
    570 m
  • Tu-Chi Bags
    570 m
  • Ly Ly Art Gallery
    570 m
  • Hoi An Lune Center
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is available at no additional charge for infants.
  • Children 3-11 years old stay for free if using the existing bed but will be charged VND 150,000 for breakfast per child per day.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee300000 VND
Extras
  • Breakfast charge (unless included in room price)150000 VND
The property
  • Number of floors3
  • Number of rooms 59
  • Year property opened2019
Parking
  • Daily parking fee0 VND

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Gem Riverside Hotel Hoi An from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.6
Location8.4
Service9.2
Value for money8.9
High score for Hoi An
Rating
9+ Exceptional (121)
8-9 Excellent (27)
7-8 Very Good (16)
6-7 Good (5)
<6 Below Expectation (16)
Time of the year
Mar - May (56)
Jun - Aug (39)
Sep - Nov (43)
Dec - Feb (47)
All guests (306)
All room types
All languages

Show reviews that mention 

Showing 185 verified guest comments
12345
10.0
Exceptional
Shirin
Couple
Junior Suite with Balcony
Stayed 4 nights in September 2019

Best part of our Vietnam trip”

All of the GEM Riverside was perfect. The Vietnamese people are known to always be friendly and helpful BUT the staff of the Gem Riverside has topped everything. Everybody was very attentive to help they guest with good advice around food, markets, booking services etc.! The breakfast is huge, delicious and with diversity. The modern rooms and the pool were always absolutely clean and the hotel is very calmly located near the old town. Within 10 minutes by walk you reach the insane old town of HOI AN which is historical and a MUST SEE during your time in Vietnam. The hotel offers bicycles for free and also a free shuttle bus to the beach. ( 3 minutes to the old town by bicycle ). There was nothing negative to mention, we extended our stay for 4 more nights and still didn’t want to leave the hotel & Hoi an. We’re always felt comfortable with the lovely staff, which gives you a “homecoming feeling”. We would always recommend the gem riverside. (Greetings to Yummy,Haley and Maya)!

Reviewed September 25, 2019

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10.0
Exceptional
JULIAN from Thailand
Group
Deluxe Double or Twin with River View
Stayed 5 nights in January 2020

Exceptional service ”

This superb hotel is well renown for its exceptional service and great location. The front house manager, Yummy and her team of reception ladies, Lili, Maya and Haley are incredibly helpful, friendly and fully dedicated to ensuring that the guests totally enjoy their stay. They took great care of my elderly father, while at the same time ensuring that my new wife and I enjoyed our honeymoon in Hoi An. The restaurant staff were very polite and attentive. The included breakfast was very enjoyable. A very clean, well maintained establishment and highly recommended. Thanks to you all again for such a memorable visit. We look forward to seeing you again.

Reviewed January 29, 2020

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10.0
Exceptional
TUYET from Vietnam
Group
Deluxe River View Double or Twin Room with Balcony
Stayed 1 night in March 2019

Excellent hotel”

Hotel staffs were delighted to help and assist us, and friendly as well. When we first arrived someone was right there to help us with our luggages, and provided us with something to drink while we were in the middle of checking in. Another instances was early in the morning when we needed bikes to ride to church. The staffs were there and had the bike ready for us by 4:45am. The room was clean and spacious. The hotel areas around the pool were kept in clean condition. Over all great hotel and very friendly staffs willing to help and the room we stayed in were nice and spacious.

Reviewed March 07, 2019

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10.0
Exceptional
victoria from Sweden
Group
Superior Double
Stayed 2 nights in June 2019

DESERVES ALL THE STARS”

We got treated like royalty from the second we walked in. The staff speak amazing English. The service is amazing. Hotel is 8 months old but still looks brand new. Perfect location. Cannot recommend this hotel enough. The proce is so worth it. Shoutout to the hotel manager yummy who called local travel agents and booked us our flight from hoi an to ho chi Minh. We were able to pay through the hotel also which made it feel extra secure. Customer relations lucky is a gem and is so funny. The staff go out of their way to make everything perfect. If you want an amazing stay with amazing staff in a perfect area (ten min walk to markets) just far enough away that you have peace and quiet this place is perfect. We were a group of 4 . We could have booked another week if we hadn't got our flight leaving Vietnam prebooked. I wouldn't hesitate to come back to Vietnam just to stay here for a week or 2

Reviewed June 27, 2019

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10.0
Exceptional
Daeun from South Korea
Couple
Deluxe River View Double or Twin Room with Balcony
Stayed 3 nights in July 2019

Super great!”

From the moment that we arrived to the moment that we left, we were very well taken care of. The staff was incredibly thoughtful, diligent, friendly and helpful. The rooms were big clean and comfortable. The pool and the surrounding grounds were immaculate. The restaurant and room service was delicious prompt and reasonably priced. Lastly, the location was great. Every room has a pool and river view, the street is quiet and its super close to the ancient city. I highly recommend Riverside Gem.

Reviewed August 02, 2019

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10.0
Exceptional
Carl from Vietnam
Family with teens
Cozy, Guest room, 2 Queen
Stayed 3 nights in December 2019

Gem of hoi an”

The hotel was build in 2018 with beautiful contemporary design. It is super clean. The staff really know how to run the business. The best part for me is the hotel provide free bicycle that I can use to check out the beauty of Hoi An countryside . It is a two thumb up for me. Definitely will stay here if coming back to Hoi An in the future.

Reviewed December 17, 2019

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10.0
Exceptional
Theo from United Kingdom
Couple
Deluxe River View Double or Twin Room with Balcony
Stayed 3 nights in January 2020

Highly recommend ”

Really enjoyed our three nights here - staff were super helpful and great with recommendations. Rooms were a great size, bed was bigger than my house and very comfortable. Pool also lovely and relaxing - great place to come back to after a day in Hoi An. 10 minute walk into the town so well placed. Great times all round.

Reviewed January 18, 2020

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10.0
Exceptional
Damien from Australia
Couple
Superior Double
Stayed 5 nights in December 2019

So welcoming you felt you were coming home. ”

Great staff that really made you feel at home. Hotel is new and well kept, we stayed over new years and had a great time. Location is just away from the crowds so you have the best of both worlds. Staff is what makes this hotel, never saw any staff member not smilling, always greeted with a warm smile and a hug even. Maya and Yummy were fantastic and a credit to the hotel. Thank you

Reviewed January 04, 2020

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9.6
Exceptional
Gareth from New Zealand
Family with teens
Deluxe Connecting Room
Stayed 3 nights in January 2020

Friendly helpful staff, great location, very good facilities, nice food. ”

Wow! Best front desk staff we have encountered in all our travelling. Yummi, and her staff Maya, Lili, Haley were awesome. The hotel facilities were very clean and well maintained. Our interconnected rooms were perfect for family. The location is very close to the action of Hoi An but far enough away for peace and quiet. Breakfasts were well prepared with good variety and some occasional nice surprises like fresh rambutans! Great having the bikes to ride, free shuttle to An Bang beach and gym/pool. Thanks for a fun time.

Reviewed January 20, 2020

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10.0
Exceptional
Dennis from United Kingdom
Couple
Deluxe River View Double or Twin Room with Balcony
Stayed 1 night in November 2019

Superb hotel”

Excellent hotel in good location,staff were superb,friendly and helpful. Breakfast was good and the hotel was spotlessly clean. I would definatly recommend the Gem hotel as it offers excellent value for money.

Reviewed November 26, 2019

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10.0
Exceptional
DEV from India
Family with young children
Deluxe River View Double or Twin Room with Balcony
Stayed 3 nights in May 2019

Great value for money- really a GEM”

Excellent service - Lucky and his team went out of their way to ensure that our stay at the hotel with a 2 year old was as comfortable as possible! Definitely recommend the hotel for any visits to the area!

Reviewed October 18, 2019

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10.0
Exceptional
Mark from Canada
Solo traveler
Deluxe River View Double or Twin Room with Balcony
Stayed 4 nights in November 2019

Great place to stay in Hoi An”

Really nice place to stay. Away from the crowds but close enough to walk. Rooms were clean. The staff was excellent. I would stay again

Reviewed November 21, 2019

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9.6
Exceptional
Leo from Brunei Darussalam
Family with teens
Cozy Double
Stayed 4 nights in March 2019

Great Hotel”

I booked this hotel with caution but was extremely pleased with our stay. From the moment we arrived we were treated with absolute care. I loved the personal touch on our arrival, and the kindness to be upgraded. Our room was extremely comfortable and clean. The location of the hotel was convenient - a 5 minute walk into town. The free bicycles were in excellent condition. There was a laundromat next door. All staff were extremely helpful and thoughtful. As I said I had my doubts about this hotel but would definitely recommend it. to all.

Reviewed March 23, 2019

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10.0
Exceptional
kym from United Kingdom
Couple
Deluxe Double or Twin with River View
Stayed 1 night in February 2020

The best hotel we stayed in on our trip.cant fault it. Staff were amazing.breakfast one of the best.”

Nice quiet location but walking distance to town .which was amazing.loved it . Free shuttle bus to beach which we didn't use as weather not good enough

Reviewed February 21, 2020

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9.6
Exceptional
LAN from Vietnam
Couple
Deluxe River View Double or Twin Room with Balcony
Stayed 1 night in March 2022

Close distance to ancient town & quiet area”

I stayed here 2 times, 2021 and 2022. - Staff are super helful and friendly. - Rooms are spacious, and clean. - Nice hotel with a small pool. - They have bicycles for free. - There’s this unpleasant smell everytime I check in (when you have the room closed for too long), but staff can fix it with aroma oil. - It could be noisy when other guests use the pool and laugh/talk, esp. children.

Reviewed March 28, 2022

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9.6
Exceptional
Mary from Brunei Darussalam
Family with young children
Deluxe River View Double or Twin Room with Balcony
Stayed 3 nights in December 2019

Lovely staff, clean rooms”

The staff were so helpful and went out their way to help us with anything they could. We traveled with a one year old and they accommodated him very well and helped us out with washing his plates, cutlery etc Location is a short walk from the main town and on a side street opposite the river. Would recommend and definitely stay here again

Reviewed December 28, 2019

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10.0
Exceptional
Vo from Vietnam
Solo traveler
Deluxe River View Double or Twin Room with Balcony
Stayed 1 night in April 2022

The best this location”

Staff extremely nice and helpful Room is new and nice balcony, clean and big

Reviewed April 04, 2022

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9.6
Exceptional
Linh
Group
Cozy, Guest room, 2 Queen
Stayed 2 nights in October 2019

Amazing hotel”

First of all, I wanna say thank you so much to the Gem team. My friends and I had a perfect time in Hoian. The staff here were so caring and helpful at all the time. I like the outside bathroom with beautiful bathtub, I can lie in that all day if I habe a chance. If anyone asks me where to stay at Hoian, I will recommend Gem as quick as I can haha. Thank you again ❤️

Reviewed October 25, 2019

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10.0
Exceptional
Tushar from Vietnam
Business traveler
Deluxe River View Double or Twin Room with Balcony
Stayed 2 nights in April 2021

Best choice ”

Location is very good ,500 mtr from walking street ,rooms are specious ,excellent helpful staff .

Reviewed April 18, 2021

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10.0
Exceptional
Shirley from Australia
Group
Deluxe River View Double or Twin Room with Balcony
Stayed 5 nights in August 2019

Exceptional”

Great staff, good location, great rooms and we had a lot of fun there, food was also excellent great trip thank you gem

Reviewed September 06, 2019

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