
Grand Cititel Hanoi Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hoan Kiem District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.Airport transfer
Shuttle service
Free Wi-Fi in all rooms!
Fitness center
Check-in/out [express]
Luggage storage
Breakfast [free]
Great Surprise”
No frills & very clean room and glad to stay there for a night. Very convenient & quiet location. Staff were very hospitable and they prepared a bday cake for our lil' one. We will recommend to other friends & family.
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Lovely hotel, shame about the building work!”
Nice clean room and staff were great. However, being woken at 03.30 by local building work was not appreciated. Best to check before you book, especially as our window overlooked scaffolding!
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Perfect Stay for Short and Long-term.”
I stayed here for almost 2 weeks. The facility is superb and one of the best "new" place to stay near the Old Quarters. You won't find any hotels like this in Hanoi. Although I had a short issue with incredibly small flies, the hotel changed my room right away.
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Great hanoi hotel”
Hotel is new and clean hotel. Especially receptionist was very kind. I recommend sommeone who find awsome hotel.
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Excellent Hotel”
Pay for what you get. Very clean and high standard hotel. Staff very friendly and helpful
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Excellent hotel”
Very new and mordern hotel, a new style decoration that I have seen the first time. The staff is amazing, very helpful and friendly. Definitely come back.
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Value for money, convenient location, amazing staff”
Highly recommend this hotel for either solo or couples. Rooms were very clean, Sandy (the manager) was very helpful and accommodating, and their booking staff (Rosie) was also super helpful. Unfortunately my flight was delayed several hours, and I made a airport transfer booking with them, so I emailed them hoping that they would see it to inform the driver, and Rosie replied to my email almost immediately! Location is also very convenient and safe, it's in the city, yet it's also tucked away in a peaceful corner. Literally 5-10 mins walk and you'll be in the center of Hanoi's organized chaos. Will definitely come back to stay here again when I visit Hanoi in the future.
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A very good stay”
A very good stay in Grand Cititel Hotel, Hanoi. Appreciate all the assistance given by Ms Sandy and her front desk team. Also appreciate and admire the enthusiasm from Ms Yen from the restaurent during breakfast. highly recomend this hotel for both business and leisure travelers.
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Great location and clean”
Superbe boutique hotel for business travellers.
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Will always stay here when we go to Hanoi”
It is really beautiful. The room was amazing!
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Great Hotel ”
My first time to Ha Noi and Grand Cititel Hanoi Hotel, was a great Hotel to experience.
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Nice, clean n comfort”
The room is spacious, clean n comfort. The bfast also various, and tasty. One thing i don’t like is the toilet, which is no bidet. Overall this hotel is very reccomended. But i upset and disappointed when i ordered my bfast to take away. I ordered for fried rice n omelette n no pork., but when i open my bfast in the airport it was sandwich, and i don’t know what it was contained. I am muslim n not eating everything contain pork. If you cannot give what people ordered, just say n explain what do you have to take away bfast.
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Perfect for traveling alone.”
Room size suitable for living alone. The staff is kind. I was thankful for traveling alone in a friendly manner. When necessary, it solves the problem immediately. It is very clean because it is not built yet. Located near Hoan Kiem Lake, you can walk around the lake. There is a good massage shop nearby so you can easily access the massage shop. Conclusion: It's clean + Friendly Staff = Very Satisfied.
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GREAT LOCATION”
STAFF WERE AMAZING AND THE HOTEL IN A GREAT LOCATION
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Nice stay”
Comfy bed and nice stay with lovely staffs
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Enjoyable”
Everything is excellent here. Grand Cititel Hanoi Hotel is located within Old Quarter area, convenience store (Circle K) is just at corner of the street & about 10-15 mins walk to Hoan Kiem Lake. Hotel staffs are all friendly & helpful especially the female receptionist who checked me in. Appreciate for the complimentary cocktails they offered to celebrate anniversary with my boyfriend. My room is situated at level 8 (considered high floor in this hotel), not very nice view but very clean, provided with every amenities I need & the bed is really comfortable to rest on. International buffet served for complimentary breakfast, including of salad, fruit, sweet yogurt, bun, ham, cheese, porridge with condiments, rice with dishes, egg station & pho noodle station. Only 3 star for their facilities due to there’s no swimming pool, gym & spa in the hotel. The only unpleasant part is housekeeping attendant ring my door early at 8am on the 4th day just to ask if I need laundry service.
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Excellent hotel ”
Very well located hotel with very courteous staff eager to help. Excellent breakfast spread. Would love to come back again
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Exceptional”
Very good hotel, located in the small street, one part still under instruction. Very nice set up breakfast hall. Friendly staff with professional services provided.
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Perfect”
There's only one word to say: Perfect
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Dear HA, Thank you for your perfect rating on Agoda.com. We look forward to welcoming you back soon!
New”
Very new hotel still able to smell the painting
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Dear Nijaporn, Thank you for your 10 score review and for choosing our hotel. We are happy that you enjoyed your stay and We are looking forward to having you again as a guest in our hotel!