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Lobby, Grand Hotel Kempinski High Tatras in strbske Pleso
Grand Hotel Kempinski High Tatras
Exterior view, Grand Hotel Kempinski High Tatras in strbske Pleso
Lobby, Grand Hotel Kempinski High Tatras in strbske Pleso
Swimming pool, Grand Hotel Kempinski High Tatras in strbske Pleso
Ballroom, Grand Hotel Kempinski High Tatras in strbske Pleso
Ballroom, Grand Hotel Kempinski High Tatras in strbske Pleso

Removed from saved list

9.5

Exceptional

1,053 reviews

1,053 reviews

Breakfast2
Food & Dining1
See map
See map

9.9

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Poprad-Tatry Airport 14.9 km
Sliac Airport 85.7 km
Košice International Airport 99.5 km
Žilina Airport 105.6 km
John Paul II International Airport Kraków-Balice 108.3 km
Trencin Airport 152.6 km
Leoš Janáček Airport Ostrava 154.2 km
Katowice International Airport 166.1 km
Uzhgorod International Airport 170.6 km
Piešťany Airport 172.4 km

Grand Hotel Kempinski High Tatras

Kupelna 6, Strbske Pleso Town Center, strbske Pleso, Slovakia, 05985 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Strbske Pleso Town Center part of strbske Pleso, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Value for money8.3
Distance to city center2 km
Location rating9.9

Rooms available at Grand Hotel Kempinski High Tatras

Exceptional
Room comfort & quality

9.3

Honeymoon Suite
...
  • Room size: 86 m²/926 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Lake View Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Grand Deluxe Lake View Room
...
  • Room size: 40 m²/431 ft²
  • Bathtub
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Shower and bathtub
  • Kitchenette
  • 2 king beds
Enter dates to see prices
Deluxe Valley View Room
...
  • Room size: 31 m²/334 ft²
  • Bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Room with Valley View
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Grand Deluxe Janosik Suite
...
  • Room size: 72 m²/775 ft²
  • Bathtub
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Grand Deluxe Valley View Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Grand Hotel Kempinski High Tatras offer shuttle service for getting around?

For your convenience when traveling around the city, Grand Hotel Kempinski High Tatras offers None right at your doorstep making it simple for you to get to places quickly.

Does Grand Hotel Kempinski High Tatras have a swimming pool?

While lounging at Grand Hotel Kempinski High Tatras, you can indulge in the swimming pool facility to get your day started the best way with a splash for a refreshing morning or evening.

What type of non-water sports and outdoor activities are readily available at Grand Hotel Kempinski High Tatras?

Grand Hotel Kempinski High Tatras offers a diverse set of non-water sport and outdoor activities such as skiing, bicycle rental, and hiking trails for sport lovers to take advantage of while remaining here.

What types of facilities are available for children at Grand Hotel Kempinski High Tatras?

While on holiday with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Grand Hotel Kempinski High Tatras such as kids club.

Does Grand Hotel Kempinski High Tatras have an option for contactless check-in and check-out?

At Grand Hotel Kempinski High Tatras, guests can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

What was the average room rate for Grand Hotel Kempinski High Tatras been in the past month?

The typical room rate for Grand Hotel Kempinski High Tatras in the past month is 383.48 EUR, compared to city's average of 140.3 EUR.

What payment cards are supported at Grand Hotel Kempinski High Tatras?

Grand Hotel Kempinski High Tatras accepts up to 6, with payment card selections including Cash, American Express, MasterCard, and Visa.

What is the verified guest review consensus about Grand Hotel Kempinski High Tatras's pet services?

67.0% of our past visitor evaluations have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Grand Hotel Kempinski High Tatras down in the review section.

What is the typical rating that verified Group travelers have given to Grand Hotel Kempinski High Tatras?

Verified group travelers that have stayed at this property have given Grand Hotel Kempinski High Tatras an average rating of 9.5. You can find more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Grand Hotel Kempinski High Tatras?

Past local visitors that have stayed at this property have given Grand Hotel Kempinski High Tatras an average rating of 10.0. You can look up on more detailed customer reviews, and comments for this property down in the review section.

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Explore the neighborhood

What people love about Grand Hotel Kempinski High Tatras

  • 7.2

    Very good
    Location

    "the place is very well located, overlooking the beautiful lake and mountains."

    AMIR

    |

    August 20, 2019

  • 10

    Exceptional
    Breakfast

    "The breakfast selection was excellent and the service was friendly and efficient."

    Pomeranz

    |

    September 21, 2019

  • 10

    Exceptional

    "Winter atmosphere is the best <3"

    Barbara

    |

    August 15, 2019

Overall rating:

9.5

Exceptional
1,053 reviews
Cleanliness
9.7
Facilities
8.9
Location
9.9
Read all reviews >
More about Grand Hotel Kempinski High Tatras

More about Grand Hotel Kempinski High Tatras

Grand Hotel Kempinski High Tatras

Grand Hotel Kempinski High Tatras provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in strbske Pleso.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. Some selected rooms at Grand Hotel Kempinski High Tatras include a balcony or terrace, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and casino. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Ski every day of your trip with an easy access to on-site ski slopes. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling and non-motorized water sports. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site and hiking trails in the hotel. Have some relaxing fun with family and friends at the library and games room.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.

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Amenities and facilities

Excellent
Facilities

8.9

Languages spoken
  • English
  • Czech
  • German
  • Hungarian
  • Polish
  • Russian
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Casino
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Skiing
  • Ski lessons
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: European
  • Menu: Buffet

Location

Kupelna 6, Strbske Pleso Town Center, strbske Pleso, Slovakia, 05985
Exceptional
Location

9.9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed for child from 0 - 6 years of age is free. Extra bed for child from 7 - 12 years of age is 35 EUR per night including breakfast. Please make a request for extra bed when booking and pay directly at the hotel.
  • Please be informed that guests are subject to a Spa Tax which is a local tax that must be paid by each guest per night. The Spa Tax is not included in the room rate and can be paid directly at the hotel.
  • The property's restaurant (The Grand Restaurant) implements strict dress codes for Lunch and Dinner. Please contact the property for more details.
  • Pets are allowed at the property at an additional charge. The property only allows pets with a valid health card presented.

    Pets cannot be left alone or unattended at the property. If pets are left alone in the room, please put the pet sign given at the reception on the door handle.

    Pets are not allowed in following areas, with the exception of the guide dogs: Grand Restaurant, Lobby Lounge & Bar, and Zion Spa Luxury.

    Pet owners are responsible for all damages and disturbance caused by their pet.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out until12:00
Getting around
  • Airport transfer fee40 EUR
  • Distance from city center2 km
  • Travel time to airport (minutes)30
Extras
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 98
  • Room voltage220
  • Year property opened1897
  • Most recent renovation2009
Parking
  • Daily parking fee0 EUR

Reviews of Grand Hotel Kempinski High Tatras from real guests

Provided by verified guests of Agoda
9.2
Exceptional
Cleanliness9.7
Facilities8.9
Location9.9
Room comfort and quality9.3
Service9.3
Value for money8.3
High score for strbske Pleso
Rating
9+ Exceptional (9)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (0)
Time of the year
Mar - May (3)
Jun - Aug (4)
Sep - Nov (3)
Dec - Feb (1)

Show reviews that mention 

Showing 11 verified guest comments
10.0
Exceptional
Pomeranz from Israel
Couple
Stayed 2 nights in September 2019

Taste of Tatras”

We really enjoyed our stay. We were made to feel special and pampered. The breakfast selection was excellent and the service was friendly and efficient. I will certainly recommend this to friends and try to return soon.

Reviewed September 21, 2019

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Dear Pomeranz from Israel, thank you for your time and effort to share your impression after having visited Grand Hotel Kempinski at High Tatras. We are delighted to see you have absolutely enjoyed your stay with us. We are doing our utmost to make our guests feeling special and pampered. Thank you for appreciating wide selection of breakfast buffet, where our guests may choose out of more than one hundred traditional and local specialties. Furthermore, thank you for your nice comments in regards attentive and professional hotel personnel. We look forward to your soon next visit back at mountain fairy tale. With best personal regards, Kathrin Noll, General Manager

Responded September 30, 2019
Grand Hotel Kempinski High Tatras
7.2
Very good
AMIR from Israel
Family with young children
Stayed 5 nights in August 2019

Nice hotel, but not kempinski standards ”

We booked 5 nights at kempinski high Tatras. We booked a suite for a couple plus one child. On arrival we were downgraded to a junior suite. The reception manager was also claimed that we booked a room for a couple with no child. We showed him the voucher that says that we booked a room for a couple plus one child. We also showed him that we booked a suite for a significant amount rather than the cheaper option of junior suite. It didn’t help. We decided that we won’t let this ruin our family vacation, but that is certainly not the level of service that you would expect from kempinski. Other than that, the place is very well located, overlooking the beautiful lake and mountains. The breakfast is great and the room service was very good. The pool could be much warmer. It would make it more friendly. Beware with small children, because there is no lifeguard, like in many hotels in Europe. Overall it’s an okay hotel. Not kempinski. Not worth the extra money.

Reviewed August 20, 2019

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Dear Mr. Amir from Israel, we would like to thank you for your honest feedback in regards to the received services in our hotel during your stay. We are pleased to read that you have enjoyed the fantastic location of the hotel lying straight on the shore of lake Strbske pleso. In regards to confusion on Junior suites and suites room category. Kindly note that the Junior suite and suite are the same category. As the swimming pool has 120 centimetres’ depth, it is not required to have lifeguard. Wirth my very best personal regards, Kathrin Noll General Manager

Responded August 25, 2019
Grand Hotel Kempinski High Tatras
10.0
Exceptional
Barbara from Czech Republic
Couple
Grand Deluxe Lake View Room
Stayed 2 nights in December 2018

Wedding anniversary”

I was amazed, beautiful place, amzing service, nice stuff, delicious food and beautiful relaxing zion spa. Winter atmosphere is the best <3

Reviewed August 15, 2019

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Dear Barbara, we very much appreciate your time that you have spent to share with us such a nice review after having visited our mountain fairy tale of Grand Hotel Kempinski High Tatras even in the month of December. Thank you for commenting very nicely about beautiful place of Tatra National Park where our hotel is located, amazing service provided by attentive and always helpful staff and rich culinary experience accompanied by serving delicious food. Furthermore, thank you for nice comments towards stylish Zion Spa Luxury with panoramic view towards magnificent Tatra mountains and glacier lake Strbske Pleso. You are more than welcome to visit us again in each beautiful season bringing always different atmosphere to the guest stay. With my best personal regards, Kathrin Noll, General Manager

Responded August 19, 2019
Grand Hotel Kempinski High Tatras
9.2
Exceptional
Carl
Couple
Stayed 3 nights in May 2018

Improve and add Slovak cuisine in their restaurant”

All was great except they did not offer any good Slovak cuisine,such as roast duck,pork etc, they imitated American steak,pork which was not good

Reviewed June 04, 2018

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9.2
Exceptional
Andrew from United States
Couple
Stayed 5 nights in April 2018

Vidit”

We spent 6 nights and had a very nice stay. Hiking in the surrounding area is well worth the effort. Thx hotel restaurant is good and there are several nearby options that are good. Hotel services are very good—-attentive and responsive. Breakfast buffet was very good.

Reviewed April 20, 2018

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6.8
Good
Jon from United States
Family with teens
Grand Deluxe Lake View Room
Stayed 1 night in September 2017

Good”

The hotel is sorely in need of an update. Furnishings, floor coverings, etc, well worn. They have an amazing location overlooking the lake, but you can barely get there out of the back of the hotel. Strange property, and overpriced for what it is.

Reviewed October 01, 2017

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9.3
Exceptional
Andrea from Slovakia
Couple
Stayed 1 night in October 2013

Luxury hotel, good location, delicious food, ”

confortable room, super spa, very welcome staff

We enjoyed stay at this hotel, there were no issues during our stay.

Reviewed October 07, 2013

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9.3
Exceptional
amit from Canada
Couple
Stayed 4 nights in August 2011

Great hotel with good service”

Spa, location, breakfast, rooms

beautifully located hotel on the lake. superb spa facilities. good, attentive service but some waiters did not speak adequate english for a five star hotel. overall, very pleasurable stay.

Reviewed August 23, 2011

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9.3
Exceptional
Pavol from Slovakia
Couple
Stayed 1 night in August 2011

Luxury and perfect”

Great service

just one night stay, but glorious. nice luxury hotel, best in the high tatras.

Reviewed August 17, 2011

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9.6
Exceptional
akshan from Kuwait
Family with teens
Grand Deluxe Lake View Room
Stayed 2 nights in July 2016

ممتاز ”

موقع يتميز بالراحة والهدوء

Reviewed July 09, 2016

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9.6
Exceptional
andras from Hungary
Couple
Deluxe Lake View Room
Stayed 1 night in May 2017

otos”

negyes

Reviewed May 23, 2017

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