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Grand Hotel Vung Tau
Grand Hotel Vung Tau
Grand Hotel Vung Tau
Grand Hotel Vung Tau
Grand Hotel Vung Tau
Grand Hotel Vung Tau
Grand Hotel Vung Tau

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7.7

Very good

522 reviews

522 reviews

Housekeeping8
Beach5
Breakfast4
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Front Beach

70 m

Ba Ria - Vung Tau Children House

90 m

Vịnh Bãi Trước

180 m

Front Beach Park

190 m

Hon Ba Island

220 m

Popular landmarks
Lam Son Stadium

990 m

Vung Tau Light House

1.1 km

Lighthouse

1.1 km

Back beach

2.0 km

Tuong Dai Chua Kito Vua

2.2 km

Closest landmarks
New World

250 m

Vietcombank

270 m

Xom Luoi Seafood Market (Cho Xom Luoi)

280 m

Xuan Hoa Sport Gym

450 m

Siêu thị Mỹ Nghệ

460 m

Grand Hotel Vung Tau

02 Nguyen Du St, Ward 1 , Phường 1, Vũng Tàu, Vietnam, 254 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Phường 1, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Vung Tau Light House as well as Front Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Inside city center

Front desk [24-hour]

70 meters to Front Beach

70 meters to the beach

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in and a negative COVID-19 test no more than 24 hours old must be presented upon check-in; otherwise check-in may be refused. "

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Hot tub

Golf course [on-site]

BBQ facilities

Luggage storage

Cheaper than 91% of all properties in Vũng Tàu in the last 24 hoursCompared to 1,710 Vũng Tàu properties at Agoda for various dates
Value for money7.4
Location rating8.5
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport69.7 km

Rooms available at Grand Hotel Vung Tau

Deluxe Sea View Double Room
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Superior Twins
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Apartment Sea View Double
...
  • Room size: 70 m²/753 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Grand Suite
...
  • Room size: 60 m²/646 ft²
  • 2 double beds
Enter dates to see prices
Deluxe Triple Room with Sea View
...
  • Room size: 45 m²/484 ft²
  • 1 single bed and 1 double b...
Enter dates to see prices
APARTMENT Two bed room
...
  • Room size: 30 m²/323 ft²
  • 1 double bed and 1 king bed
Enter dates to see prices
APARTMENT,CITY VIEW
...
  • City view
Enter dates to see prices
Deluxe Room with Pool
...
  • Pool view
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hotel Vung Tau?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hotel Vung Tau?

For those who wish to drive their own cars, Grand Hotel Vung Tau has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Vũng Tàu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Hotel Vung Tau?

Wake up to a great buffet breakfast at Grand Hotel Vung Tau. Adults can enjoy breakfast offered with an additional charge of 300000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hotel Vung Tau?

Grand Hotel Vung Tau features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Grand Hotel Vung Tau?

Grand Hotel Vung Tau does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Grand Hotel Vung Tau?

Restaurants including Ganh Hao Seafood Restaurant, Bistro Nine and Matildas are popular in Grand Hotel Vung Tau’s neighborhood which is known as Phường 1.

What popular shopping places are close to Grand Hotel Vung Tau?

Shopping options in Grand Hotel Vung Tau’s Phường 1 neighborhood include Lam Son Square and Lam Son Square Shopping Mall.

What are popular attractions near Grand Hotel Vung Tau?

Guests at Grand Hotel Vung Tau can easily visit Hon Ba Island, Ba Ria - Vung Tau Children House and Front Beach Park located in the Phường 1 area.

What popular beaches are close to Grand Hotel Vung Tau?

Guests at Grand Hotel Vung Tau can easily visit Front Beach in the Phường 1 area.

What popular natural sightseeing spots are close to Grand Hotel Vung Tau?

Grand Hotel Vung Tau’s nearby natural sights include Vịnh Bãi Trước located in the same Phường 1 area.

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Explore the neighborhood

What people love about Grand Hotel Vung Tau

  • 8.4

    Excellent
    Cleanliness

    "The room is big and clean."

    Stephen

    |

    July 15, 2020

  • 7.6

    Very good

    "Nice balcony with cool sea breeze of an afternoon ."

    Darren

    |

    January 3, 2020

  • 8

    Very good

    "Overall still a good hotel to be stayed in Vung Tau."

    KY

    |

    December 17, 2019

Property ranking|Compared to 1,710 Vũng Tàu properties
See all rankings
Room comfort score
7.2/10
Location score
8.5/10
Cheapest price score
Room size
35 sqm.
Better than
98
%
of Vũng Tàu properties
Better than
94
%
of Vũng Tàu properties
Better than
91
%
of Vũng Tàu properties
Bigger than
90
%
of Vũng Tàu properties
Overall rating:

7.7

Very good
522 reviews
Cleanliness
7.7
Facilities
7.4
Location
8.5
Read all reviews >
What travelers say they love:
Enjoyed the experience and will stay again on the next trip
James from United States
Solo traveler
More about Grand Hotel Vung Tau

More about Grand Hotel Vung Tau

Grand Hotel Vung Tau

Stay close to the coastal shore of Vũng Tàu with a stay at Grand Hotel Vung Tau. The convenience of city access and the beauty of an ocean view are both yours to enjoy when you stay at Grand Hotel Vung Tau Variety is the spice of life. Grand Hotel Vung Tau offers an abundance of choices in activities, with its location just 1.0 km from the Vung Tau Light House.
The superior services and facilities offered at Grand Hotel Vung Tau will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Vũng Tàu can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Hotel Vung Tau. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Grand Hotel Vung Tau. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Grand Hotel Vung Tau offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Grand Hotel Vung Tau, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar, nightclub and casino for some in-house nighttime fun.
Never let a day go wasted when you're at Grand Hotel Vung Tau with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, salon, spa and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court and golf course on site. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

While in Vũng Tàu, take some time to venture outside of Grand Hotel Vung Tau. You're sure to want to visit Tuong Dai Chua Kito Vua located 2.1 km away, among the most sought-after photographs for anyone visiting Vũng Tàu. Photograph yourself in front of Lighthouse located 1.0 km away, which people travel great distances to see.


Around the property

While in Vũng Tàu, take some time to venture outside of Grand Hotel Vung Tau. You're sure to want to visit Tuong Dai Chua Kito Vua located 2.1 km away, among the most sought-after photographs for anyone visiting Vũng Tàu. Photograph yourself in front of Lighthouse located 1.0 km away, which people travel great distances to see.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 93% of the city's other options.
This accommodation beats more than 97% of competition in the city on room comfort.

Amenities and facilities
Very good
Facilities

7.4

Most talked about facilities

Swimming Pool

13 mentions

Breakfast

12 mentions

Beach

9 mentions

Housekeeping

3 mentions

Languages spoken

  • English
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Pajamas
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Whirlpool bathtub
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Buffet
Restaurants on site

Hoa Binh restaurant

  • Cuisine: Asian, European, Vietnamese
Location
02 Nguyen Du St, Ward 1 , Phường 1, Vũng Tàu, Vietnam, 254
Excellent
Location

8.5

Airports

  • Tan Son Nhat International Airport (SGN)
    69.7 km 2.3 hour drive
  • Can Tho International Airport (VCA)
    152.0 km

Public transportation

  • Vung Tau Bus Terminal
    1.5 km

Hospital or clinic

  • New World
    250 m

Convenience store

  • Family Mart
    1.5 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Front Beach
    70 m
  • Hon Ba Island
    220 m
  • Worldwide Arms Museum
    410 m
  • Lam Son Stadium
    990 m
  • Vung Tau Light House
    1.1 km
  • Lighthouse
    1.1 km
  • Back beach
    2.0 km
  • Tuong Dai Chua Kito Vua
    2.2 km
  • Duc Me Bai Dau
    3.1 km
  • Long Tan Cross
    31.2 km

Nearby landmarks

  • Front Beach
    70 m
  • Ba Ria - Vung Tau Children House
    90 m
  • Vịnh Bãi Trước
    180 m
  • Front Beach Park
    190 m
  • Hon Ba Island
    220 m
  • Vung Tau Ferry Terminal
    220 m
  • New World
    250 m
  • Vietcombank
    270 m
  • Xom Luoi Seafood Market (Cho Xom Luoi)
    280 m
  • Tran Hung Dao Park
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof. The property may reject the booking or request that a second room be booked upon failure to do so.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until22:00

Extras

  • Breakfast charge (unless included in room price)300000 VND

The property

  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 80
  • Most recent renovation2010
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in and a negative COVID-19 test no more than 24 hours old must be presented upon check-in; otherwise check-in may be refused.

Reviews of Grand Hotel Vung Tau from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.7
Facilities7.4
Location8.5
Room comfort and quality7.2
Service7.9
Value for money7.4
High score for Vũng Tàu
Rating
9+ Exceptional (43)
8-9 Excellent (25)
7-8 Very Good (45)
6-7 Good (26)
<6 Below Expectation (45)
Time of the year
Mar - May (44)
Jun - Aug (47)
Sep - Nov (31)
Dec - Feb (62)
All guests (353)
All room types
All languages

Show reviews that mention 

Showing 184 verified guest comments
12345
10.0
Exceptional
Chun
Group
Stayed 1 night in December 2019

Exceptional”

Hotel location is just nice located at the front beach. Restaurant, pub and attraction place all just near by within walking distance. The room is clean and staff was friendly. Great to stay.

Reviewed December 09, 2019

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Dear Chongchun Jin Thanks for your review about our hotel. Nice to serve you next time Best Regards Hotel Management

Responded December 12, 2019
Grand Hotel Vung Tau
10.0
Exceptional
Khairul from Malaysia
Business traveler
Deluxe Sea View Double Room
Stayed 2 nights in November 2019

Friendly and helpful staff”

all the staff are very helpful, from the concierge to front desk, to the kitchen staff. Nice place to stay.

Reviewed November 11, 2019

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Dear Mr Khairul , Thanks for your reviews about our hotel. Nice to serve you next time Best regards Hotel Management

Responded November 12, 2019
Grand Hotel Vung Tau
10.0
Exceptional
Rony from Singapore
Business traveler
Superior Double Room
Stayed 1 night in September 2019

Awesome stays ”

Facilities, location and staffs are good. Lots of eatery nearby. Walking distance to the beach.

Reviewed October 01, 2019

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Dear Rony, Thanks for your review about our hotel. Nice to serve you next time BEst Regards Hotel Management

Responded October 02, 2019
Grand Hotel Vung Tau
9.6
Exceptional
kevin from United States
Couple
Stayed 1 night in May 2019

Very nice value for the money ”

I reserved a suite and was upgraded to one bedroom without asking. The room was huge, clean, most importantly to me it was dead silent . Great night sleep . Breakfast buffet far above average, wonderful staff .

Reviewed May 13, 2019

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Dear Kevin, Thanks for your review about our hotel. Best Regards Nguyen Thi Hang Sales Dept

Responded June 09, 2019
Grand Hotel Vung Tau
9.2
Exceptional
Gary from Australia
Family with young children
Stayed 5 nights in October 2019

Oldie but a goodie”

Stayed in Grand Suite, well worth what was a good price. Rooms old style but clean and everything works. Spacious with 2 bathrooms location is excellent and staff friendly and helpful.

Reviewed November 03, 2019

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Dear Gary, Thanks for your review about our hotel. Nice to serve you next time Best Regards Hotel Management

Responded November 04, 2019
Grand Hotel Vung Tau
9.6
Exceptional
darryl from Australia
Solo traveler
Deluxe Sea View Double Room
Stayed 2 nights in January 2019

Redgum,s I was only 19”

Great pool very handy to all bars And calm water beach little mountain very central

Reviewed January 11, 2019

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Dear Darryl, Thanks for your review about our hotel. Best Regards Nguyen Thi Hang Sales Dept

Responded June 09, 2019
Grand Hotel Vung Tau
9.2
Exceptional
Khairul from Malaysia
Business traveler
Deluxe Sea View Double Room
Stayed 2 nights in October 2019

Very Good and Friendly Staff”

Ms Ha Dung (Front Desk) has been very knowledgeable and helpful. The check in was very smooth and she is very accommodative in my request. She makes my stay much pleasure!

Reviewed November 01, 2019

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Dear Khairul, Thanks for your review about our hotel. Nice to serve you next time Best Regards Hotel Management

Responded November 04, 2019
Grand Hotel Vung Tau
10.0
Exceptional
Tien from Vietnam
Group
Superior Double Room
Stayed 2 nights in August 2019

Exceptional”

very relax - thank you

Reviewed August 31, 2019

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Dear Tien, Thanks for your review about our hotel. Nice to serve you next time. Best Regards Hotel Management

Responded September 23, 2019
Grand Hotel Vung Tau
9.2
Exceptional
Nguyễn from Vietnam
Group
Deluxe Sea View Double Room
Stayed 1 night in October 2020

Good location”

Front beach is better than back beach

Reviewed November 02, 2020

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Dear Nguyen Thanks for your reviews about our hotel. Nice to serve you next time Best Regards Hotel Management

Responded January 27, 2021
Grand Hotel Vung Tau
8.8
Excellent
Tim from United Kingdom
Family with young children
Stayed 2 nights in July 2019

Exactly as expected”

We stayed here mainly for historical reasons. The Hotel is dated, but is in a great location, the staff were superb and the rooms large.

Reviewed July 23, 2019

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Dear Tim Cox, Thanks for your reviews about our hotel Nice to serve you next time Best Regards Hotel Management

Responded July 23, 2019
Grand Hotel Vung Tau
8.4
Excellent
Nguyen from Vietnam
Business traveler
Superior Double Room
Stayed 1 night in October 2019

Value for money”

Hotel room is spacious and location is great! Value for money, convenient.

Reviewed October 08, 2019

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Dear Mr. Nguyen Anh Tuan, Thank you for best rating for the Grand hotel. We are very happy to know that you enjoyed our convenient location and had a nice stay with us. We are deeply grateful to have had you as our guest. We look forward to seeing you at the soonest time. Best regards, Hotel Management

Responded October 18, 2019
Grand Hotel Vung Tau
8.0
Excellent
KY from Malaysia
Family with young children
Superior Double Room
Stayed 3 nights in December 2019

Great Stay in Vung Tau”

Hotel location is good. Near beach side. Just feel slightly disappointed by hotel receptionist told to charge us at VND50,000 for a laundry bag during check out. I was not informed earlier when check in to the hotel. Anyway, that’s not a big amount. Overall still a good hotel to be stayed in Vung Tau.

Reviewed December 17, 2019

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Dear Ky, Thanks for your review about our hotel. Nice to serve you next time Best Regards Hotel Management

Responded January 18, 2020
Grand Hotel Vung Tau
8.4
Excellent
Stephen from United Kingdom
Couple
Stayed 1 night in July 2020

Excellent”

Friendly staff and helpful. The room is big and clean..

Reviewed July 15, 2020

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Dear Mr Stephen, Thanks for your reviews about our hotel. Nice to serve you next time Best Regards Hotel Management

Responded September 28, 2020
Grand Hotel Vung Tau
8.0
Excellent
kim from Australia
Group
Stayed 3 nights in August 2019

It's ok. GH is old elegant clean but expensive. Breakfast is excellent ”

Location is not excellent due to the front beach is not as good as back beach!.

Reviewed September 06, 2019

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Dear Ms. Kim Tran, Thank you for sharing your thoughts on the recent stay at the Grand Hotel. It is wonderful to know you had a pleasant stay and enjoyed our buffet breakfast. Our Grand hotel is located in the Front beach, which has not a long beach sand and crowded as the Back beach, however, it has a wonderful view of surrounded park, moutains, and excited city life at night. We are deeply grateful to have had you as our guest. We are looking forward to welcoming you back soon. Best regards, Hotel Management

Responded September 25, 2019
Grand Hotel Vung Tau
8.0
Excellent
TIEN from Vietnam
Family with young children
Superior Double Room
Stayed 1 night in October 2019

nice hotel , great location”

nice hotel , great location

Reviewed November 14, 2019

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Dear Ms Tường Vy, Thanks for your review about our hotel. Nice to serve you next time Best Regards Hotel Management

Responded November 17, 2019
Grand Hotel Vung Tau
7.6
Very good
Darren from Australia
Solo traveler
Superior Double Room
Stayed 3 nights in December 2019

Great location ”

Most of staff very friendly. Nice balcony with cool sea breeze of an afternoon .

Reviewed January 03, 2020

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Dear Darren, Thanks for your reviews about our hotel. Nice to serve you next time Best Regards Hotel Management

Responded January 04, 2020
Grand Hotel Vung Tau
7.6
Very good
Thi from Vietnam
Couple
Deluxe Double Room
Stayed 1 night in June 2019

Good location, reasonable price”

Will come back

Reviewed October 31, 2019

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Dear Ms. Thu Thuy, Thank you for best rating and comments for the REX hotel. It’s wonderful to know that you had a nice stay with us. We look forward to welcoming you back soon. Best regards, Hotel Management

Responded November 02, 2019
Grand Hotel Vung Tau
6.8
Good
raymond from Australia
Couple
Deluxe Sea View Double Room
Stayed 1 night in May 2019

Empty”

This is a bit of a strange hotel large for Vung Tau but we seemed to be the only people there !! Rooms were huge and had a nice terrace shower was strange and flooded the bathroom whenever we used it

Reviewed May 31, 2019

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Dear Raymond, Thanks for your review about our hotel. Best Regards Nguyen Thi Hang Sales Dept

Responded June 09, 2019
Grand Hotel Vung Tau
6.0
David from Australia
Solo traveler
Deluxe Sea View Double Room
Stayed 1 night in September 2019

Genuine Feedback on this property - don't take the seaview upgrade”

I have stayed at many hotels in Vung Tau and in this case I feel I have been misled and manipulated. Advertise rate was A$52 & I upgraded to deluxe sea view A$81 ($30 more). The room had no sea view. It could be described as “sea glimpses” if generous. I rang reception to be moved to sea view room. The porter arrived and explained this was one of the best “sea view” rooms available. He suggested I stay where I was. In my opinion the room did not match with the listing of “Deluxe sea view" Listing said kitchenette, none existent. No method to boil water. No sink. I enquired and was told “use the restaurant”. No iron in the room. "Use laundry service". Company policy appears to only push their own products, which I respect, but to be deliberately unhelpful so you are forced to use their services is galling. It is clear this property has no sea view. I could of easily have saved $30 by selecting a deluxe room.

Reviewed September 18, 2019

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Dear Mr David Bilbow, For the first and foremost please take my sincerest apology for the less than satisfactory experience you have had so far. We deeply value your advices and they will help us to improve our services. Right after receiving your feedbacks, we have reviewed all the shortcomings you mentioned. We are going to take steps to ensure that this situation does not repeat itself. Once again, we thank you and hope to have the opportunity to welcome you back. We will sure to arrange the room in high floor overlooking the panoramic sea at the Palace Hotel which is neaby the Grand Hotel. Your sincerely Hotel Management

Responded December 18, 2019
Grand Hotel Vung Tau
6.0
Thanh from Vietnam
Business traveler
Deluxe Double Room
Stayed 1 night in July 2022

Run down place”

Room is not ready when checked in: trash bin scattered, garbage not removed, no towels, water on toilet floor…Bad experience.

Reviewed July 12, 2022

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