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Exterior view, Grand Park Otaru Hotel in Otaru
Deluxe Ocean View Double Room - Smoking - Bathroom, Grand Park Otaru Hotel in Otaru
a city at night with a large body of water, Grand Park Otaru Hotel in Otaru
a large room with a large clock on the ceiling, Grand Park Otaru Hotel in Otaru
a very large room with a lot of windows, Grand Park Otaru Hotel in Otaru
a bathroom with a sink, mirror and bathtub, Grand Park Otaru Hotel in Otaru
a bathroom with a sink, toilet, and mirror, Grand Park Otaru Hotel in Otaru

Removed from saved list

8.4

Excellent

3,944 reviews

3,944 reviews

See map
See map

8.1

Excellent

Location rating score

Excellent location - 1.51 kilometers from city center
Parking
Available
Popular landmarks
Marchen Intersection 1.6 km
Otaru Orgel Museum 2nd Building Antique 1.6 km
Otaru Denuki Koji 2.3 km
Otaru Museum, Bank of Japan 2.4 km
The Site of Temiya Line 2.7 km
Otaru Miyakodori Shopping District 2.7 km
JR Otaru Station 2.9 km
Sankaku Market 3.0 km
Mt.Tengu 4.4 km
Otaru Aquarium 6.0 km
Nearby landmarks
Wing Bay Otaru 100 m
GRAND PARK OTARU 100 m
Otaru Bowl 100 m
Yujiro Ishihara Memorial 230 m
Otaru Port Marina 300 m
Otaruko Marina 310 m
Otaruchikko Train Station 490 m
Shinnantaru Market 660 m
Tanaka Sake Brewery Kikkogura 910 m
Shin Nihonkai Ferry from/to Otaru Port 950 m
2021

Grand Park Otaru Hotel

11-3 Chikko, Otaru, Otaru, Japan, 0470008 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Otaru part of Otaru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous JR Otaru Station. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

490 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Shops

Coffee shop

Bar

This property is in high demand!

10 travelers have booked today.

Value for money8.4
Location rating8.1
Nearest airportOkadama Airport (OKD)
Distance to airport30.2 km

Rooms available at Grand Park Otaru Hotel

Excellent
Room comfort & quality

8.6

Superior Ocean View Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 2 semi double beds
Enter dates to see prices
Japanese Style Room - Non-Smoking
...
  • Room size: 44 m²/474 ft²
  • Ocean view
  • 3 futons
Enter dates to see prices
Japanese Style Suite - Non-Smoking
...
  • Room size: 52 m²/560 ft²
  • Ocean view
  • 4 futons
Enter dates to see prices
Superior Mountain View Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Connecting Room Non-Smoking
...
  • Room size: 64 m²/689 ft²
  • Ocean view
  • 2 semi double beds & 2 semi...
Enter dates to see prices
Superior Mountain View Double Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior Ocean View Double Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Deluxe Mountain View Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Deluxe Ocean View Double Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Deluxe Mountain View Double Room - Smoking
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Park Otaru Hotel?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Park Otaru Hotel?

For those who wish to drive their own cars, Grand Park Otaru Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge.

Is breakfast offered at Grand Park Otaru Hotel?

Adults can enjoy breakfast offered with an additional charge of 3025 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Park Otaru Hotel?

Grand Park Otaru Hotel features 3 on-site restaurants for your dining convenience.

Can special events be hosted at Grand Park Otaru Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Grand Park Otaru Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Grand Park Otaru Hotel?

On-site venues and convenient event services make Grand Park Otaru Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 80 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Park Otaru Hotel?

Grand Park Otaru Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Park Otaru Hotel?

The closest train, metro, or bus station to Grand Park Otaru Hotel is Otaruchikko Train Station, 490 m away.

What restaurants are nearby Grand Park Otaru Hotel?

Restaurants including Uomasa, Kitaichi Hall and Ramen Tokaiya are popular in Grand Park Otaru Hotel’s neighborhood which is known as Otaru.

What popular shopping places are close to Grand Park Otaru Hotel?

Shopping options in Grand Park Otaru Hotel’s Otaru neighborhood include Sankaku Market, Kitaichi Outlet and Wing Bay Otaru.

What are popular attractions near Grand Park Otaru Hotel?

Guests at Grand Park Otaru Hotel can easily visit JR Otaru Station, The Site of Temiya Line and Otaru Aquarium located in the Otaru area.

What popular beaches are close to Grand Park Otaru Hotel?

Guests at Grand Park Otaru Hotel can easily visit Otaru Dream Beach, Otamoi Beach and Zenibako Beach in the Otaru area.

What popular natural sightseeing spots are close to Grand Park Otaru Hotel?

Grand Park Otaru Hotel’s nearby natural sights include Mt.Tengu, Blue Cave and Snow Cruise Onze located in the same Otaru area.

See map

Explore the neighborhood

What people love about Grand Park Otaru Hotel

  • 10

    Exceptional
    Location

    "Big room ,clean,shopping mall at the same building.Good view,very good breakfast"

    Krittipa

    |

    March 14, 2023

  • 9.2

    Exceptional
    Cleanliness

    "Rooms are clean and spacious, bed (king-size Western) was very comfortable with good linen."

    Colin

    |

    February 23, 2023

  • 10

    Exceptional
    Location

    "Nice clean hotel with plenty of shops and eating places very near by."

    Ott

    |

    February 1, 2023

Property ranking|Compared to 149 Otaru properties
See all rankings
Cheapest price score
Room size
43 sqm.
Room comfort score
8.6/10
Value for money score
8.4/10
Better than
96
%
of Otaru properties
Bigger than
93
%
of Otaru properties
Better than
91
%
of Otaru properties
Better than
89
%
of Otaru properties
Overall rating:

8.4

Excellent
3,007 reviews
Cleanliness
8.7
Facilities
8.2
Location
8.1
Read all reviews >
What travelers say they love:
Staff helped me book a Ferry, which I was having trouble wit...
Mike from United States
Solo traveler
More about Grand Park Otaru Hotel

More about Grand Park Otaru Hotel

Grand Park Otaru Hotel

Whatever your reason for visiting Otaru, Grand Park Otaru Hotel is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Otaru are yours with a stay at Grand Park Otaru Hotel, located just 2.9 km from the famous JR Otaru Station.
The superior services and facilities offered at Grand Park Otaru Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. The hotel provides front desk services such as luggage storage for guests' convenience.
The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Grand Park Otaru Hotel. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Grand Park Otaru Hotel offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Once there, be sure to check out bar for some in-house nighttime fun. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at Grand Park Otaru Hotel with all the activities and facilities provided. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside the hotel and explore Otaru. Your journey through Otaru can be completed with a short shopping stop at Sankaku Market located 2.9 km away.


Reasons to stay here

Spend less here on rooms than you would at 94% of other accommodations in the city.
Verified reviews score this hotel higher than 89% of accommodations in the city on value for money.
This accommodation beats more than 91% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

68 mentions

View

61 mentions

Breakfast

38 mentions

Internet

17 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Bowling alley
  • Skiing
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]

Food and dining

Restaurants on site
Restaurant
  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte

Location

11-3 Chikko, Otaru, Otaru, Japan, 0470008
Excellent
Location

8.1

Airports
  • Okadama Airport (OKD)
    30.2 km 51 min drive
  • New Chitose Airport (CTS)
    70.1 km 1.0 hour drive
Public transportation
  • Otaruchikko Train Station
    490 m
  • Minami-Otaru Train Station
    1.4 km
Hospital or clinic
  • Otarujunkanki Hospital
    2.0 km
Shopping
  • Sankaku Market
    3.0 km
Convenience store
  • Seicomart
    300 m
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Marchen Intersection
    1.6 km
  • Otaru Orgel Museum 2nd Building Antique
    1.6 km
  • Otaru Denuki Koji
    2.3 km
  • Otaru Museum, Bank of Japan
    2.4 km
  • The Site of Temiya Line
    2.7 km
  • Otaru Miyakodori Shopping District
    2.7 km
  • JR Otaru Station
    2.9 km
  • Sankaku Market
    3.0 km
  • Mt.Tengu
    4.4 km
  • Otaru Aquarium
    6.0 km
Nearby landmarks
  • Wing Bay Otaru
    100 m
  • GRAND PARK OTARU
    100 m
  • Otaru Bowl
    100 m
  • Yujiro Ishihara Memorial
    230 m
  • Otaru Port Marina
    300 m
  • Otaruko Marina
    310 m
  • Otaruchikko Train Station
    490 m
  • Shinnantaru Market
    660 m
  • Tanaka Sake Brewery Kikkogura
    910 m
  • Shin Nihonkai Ferry from/to Otaru Port
    950 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • The maximum number of extra beds permitted in a room is 1.
  • Our Bay Suite, Executive Suite and Presidential Suite will be non-smoking rooms from October 1, 2021.
  • Please use the hotel underground parking lot.
    You can enter the parking lot from the front of the hotel to the basement. The front is on the mountain side (railroad track side) of the building. Price: 1,650 yen / car per night
    * There is a limit to the number of units. Please note that reservations cannot be made.
    If the car is full, hotel will guide you to a nearby parking lot.
  • Breakfast for children costs JPY 1694.
  • 1 child under 6 years old can stay for free with per 1 adult.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out until10:00
Getting around
  • Travel time to airport (minutes)65
Extras
  • Breakfast charge (unless included in room price)3025 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants3
  • Number of rooms 296
  • Room voltage100
  • Year property opened1999
Parking
  • Daily parking fee1650 JPY

Property announcements

We provide breakfast as set menu, buffet or box breakfast. The box breakfast price is same as adult’s price. Thank you for your understanding.

Based on new government law, we are reducing plastic products. As a part of our action, for check in from April 1 , 2022, we will provide our amenity as below; Toothbrush/towels/shampoo(for number of adults): Prepared in the room Other amenities (for number of adults): Prepared in frontdesk at checkin (as per request)

Reviews of Grand Park Otaru Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.2
Location8.1
Room comfort and quality8.6
Service8.7
Value for money8.4
High score for Otaru
Rating
9+ Exceptional (590)
8-9 Excellent (341)
7-8 Very Good (419)
6-7 Good (144)
<6 Below Expectation (112)
Time of the year
Mar - May (272)
Jun - Aug (436)
Sep - Nov (352)
Dec - Feb (546)

Show reviews that mention 

Showing 1,606 verified guest comments
12345
10.0
Exceptional
Kevin from Japan
Couple
Double or Twin Room
Stayed 1 night in February 2022

Memorable time ”

Stayed only one night during our honeymoon trip in Hokkaido and this was by far the most thoughtful and considerate hotel of our trip! For starters the staff enlightened our day, the lady who took care of us upon our arrival was extremely nice and she brought a surprise cake for our honeymoon! Nice intention. The room was spacious and the view gorgeous. Extremely clean. Thank you all (and specially this lady at the front desk).

Reviewed February 21, 2022

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Thank you so much for your wonderful feedback. We are very pleased to read that your memorable stay was comfortable and we thank you very much for your warm compliments about our staff. We look forward to welcoming you back sooner. Once again thank you again. Best regards,

Responded February 22, 2022
Grand Park Otaru Hotel
10.0
Exceptional
Shuk from Hong Kong SAR, China
Couple
Superior Mountain View Double Room - Non-Smoking
Stayed 1 night in February 2020

Hotel with Excellent Staff above Shopping Mall and Close to Metro Station”

The hotel is just above a giant shopping mall which includes an AEON. You are able to walk indoor from the metro station when the mall is open. The view (even mountain side) is nice. The room is spacious with king-sized bed and clean and you can tell it's a very decent hotel. Hotel staff was really nice to help my boyfriend for proposal.

Reviewed February 12, 2020

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Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded February 21, 2020
Grand Park Otaru Hotel
10.0
Exceptional
ALVIN from United States
Group
Stayed 2 nights in February 2019

Great place to stay!!”

Hotel is in a great location from Otaru town and very accessible from New Chitose airport and Sapporo station. Twin size room size was adequate to hold snowboard gear and enough room to feel comfortable. Hotel lobby and personnel at front desk very courteous and professional and verse in english very good.

Reviewed February 26, 2019

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Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded March 02, 2019
Grand Park Otaru Hotel
10.0
Exceptional
Yijun from Singapore
Family with young children
Superior Mountain View Double Room - Non-Smoking
Stayed 1 night in December 2019

Nice friendly and clean”

The staff are very friendly. The room is spacious and clean, definitely deserve the money. Nice room and king size bed. Definitely worth the money. It is close to the train station, I think it is only 200m's walking distance. I will book again the next time I visit here.

Reviewed December 21, 2019

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Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded December 29, 2019
Grand Park Otaru Hotel
10.0
Exceptional
Ryan
Couple
Superior Mountain View Twin Room - Non-Smoking
Stayed 2 nights in February 2020

Exceptional”

Great location, room was spacious, neat and tidy and we had a great view. We could easily spend half a day at the connected shopping mall with supermarkets, restaurants, bowling arena and movie theater. The prices at the shops were OK as well as the mall serves locals from the connected JR station, rather than just tourists. Hama sushi, Daiso and other shops are also a few minutes' drive away. Would have been even better if the parking (~1000yen/night) was included in the room fee.

Reviewed February 23, 2020

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Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. Our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore we have received positive comments for its convenient location for shopping and dining out. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded February 29, 2020
Grand Park Otaru Hotel
10.0
Exceptional
MARTHA from Indonesia
Family with teens
Superior Mountain View Twin Room - Non-Smoking
Stayed 1 night in June 2019

Recommend hotel!”

The room is big with the view of Otaru city. It took a 5-10 mins driving to the Otaru Canal area and about 20 mins walking distance. There is AEON mall right next to the hotel, so you conveniently shop for food and other necessities.

Reviewed June 09, 2019

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Thank you very much for staying at Grand Park Otaru. As you pointed out, our hotel is located about 5 minutes drive away from the center of Otaru tourist area, however we offer a great view of Otaru marina and Ishikari harbor from the main dining area and guest rooms, which could not be enjoyed from other hotels in the center of the city. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded June 14, 2019
Grand Park Otaru Hotel
10.0
Exceptional
Richmond from Singapore
Couple
Superior Mountain View Twin Room - Non-Smoking
Stayed 1 night in December 2019

Exceptional”

Quite possibly the best hotel around Otaru hands down. The views are amazing on either sides. Best if you are driving. Highly recommended, will stay here again if in Otaru.

Reviewed January 05, 2020

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Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded January 11, 2020
Grand Park Otaru Hotel
10.0
Exceptional
HB from Singapore
Couple
Superior Ocean View Twin Room - Non-Smoking
Stayed 1 night in June 2019

Great ocean view!”

Nice and peaceful hotel, the staff were very polite and accommodative to our requests. Hotel was beside shopping mall and train station. Highly recommended!

Reviewed June 23, 2019

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Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. Our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore we have received positive comments for its convenient location for shopping and dining out. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded June 27, 2019
Grand Park Otaru Hotel
10.0
Exceptional
wu from Hong Kong SAR, China
Couple
Superior Ocean View Double Room Non-Smoking
Stayed 1 night in January 2020

Room is big, and we choose ocean view, is an awesome 180 degree sea view”

Room is big, and we choose ocean view, is an awesome 180 degree sea view

Reviewed January 10, 2020

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Thank you very much for staying at Grand Park Otaru. As you pointed out, our hotel is located about 5 minutes drive away from the center of Otaru tourist area, however we offer a great view of Otaru marina and Ishikari harbor from the main dining area and guest rooms, which could not be enjoyed from other hotels in the center of the city. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded January 11, 2020
Grand Park Otaru Hotel
10.0
Exceptional
Larry from Singapore
Family with young children
Superior Mountain View Twin Room - Non-Smoking
Stayed 1 night in June 2019

Exceptional”

Checkout at 12 noon was a wonderful arrangement especially with young kids. Most of the hotels in Japan had 10 am checkout and it was stressful in the morning.

Reviewed June 28, 2019

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Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded June 29, 2019
Grand Park Otaru Hotel
10.0
Exceptional
Shierly from Indonesia
Family with teens
Stayed 1 night in February 2019

Superb”

The location was strategist, breakfast provided with wide selection of buffet. The view for the sea was the best

Reviewed March 18, 2019

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Thank you very much for staying at Grand Park Otaru. Our hotel is located about 5 minutes drive away from the center of Otaru tourist area, however we offer a great view of Otaru marina and Ishikari harbor from the main dining area and guest rooms, which could not be enjoyed from other hotels in the center of the city. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded March 22, 2019
Grand Park Otaru Hotel
10.0
Exceptional
Robert from Japan
Couple
Double or Twin Room
Stayed 1 night in July 2022

Best in Otaru ”

This hotel is our favorite in Hokkaido. We have stayed there many times and love it.

Reviewed July 20, 2022

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Thank you so much for your wonderful feedback. We are very pleased to read that your stay was comfortable. We look forward to welcoming you back sooner. Once again thank you again. Best regards,

Responded July 24, 2022
Grand Park Otaru Hotel
10.0
Exceptional
Fiona from Singapore
Family with teens
Superior Ocean View Double Room - Non-Smoking
Stayed 1 night in June 2019

Good service n location ”

Very convenient, direct access to Shopping mall. Staff are very helpful and service is very good

Reviewed June 20, 2019

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Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded June 21, 2019
Grand Park Otaru Hotel
9.6
Exceptional
Kwa from Singapore
Group
Superior Mountain View Twin Room - Non-Smoking
Stayed 1 night in October 2019

Nice hotel with good view”

Hotel is located right next to a shopping mall, which is nice. Also, a 24 hr convenience shop is 7 minutes by walking. It is not located within Otaru's main shopping and sightseeing area, but near to Otaruchikko station.

Reviewed October 11, 2019

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Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. Our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore we have received positive comments for its convenient location for shopping and dining out. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded October 12, 2019
Grand Park Otaru Hotel
9.2
Exceptional
Jia from Singapore
Family with young children
Deluxe Mountain View Double Room - Smoking
Stayed 4 nights in December 2018

good hotel for relaxing”

we book this hotel for 3 families. hotel was link to a shopping mall with a big supermarket thay closes at 9pm every night. nearest lawson was abt 10-15 min away hence remember to prepare water and food for supper. hotel do not provide water as the tap is drinking water. staff was friendly and service was good. will definitely stay here again. it is 2 stations before otaru station hence it is more quiet compared to staying at Otaru station.

Reviewed January 05, 2019

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Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. Our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore we have received positive comments for its convenient location for shopping and dining out. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded January 05, 2019
Grand Park Otaru Hotel
9.6
Exceptional
JIMIN from Japan
Couple
Double or Twin Room
Stayed 1 night in February 2022

Good!! ”

Very cozy and room is large enough! You can go shopping mall through the 1F . But it's a little far from Otaru, without a car.

Reviewed February 22, 2022

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Thank you so much for your wonderful feedback. We are very pleased to read that your stay was comfortable. We look forward to welcoming you back sooner. Once again thank you again. Best regards,

Responded February 23, 2022
Grand Park Otaru Hotel
9.6
Exceptional
Kyle
Couple
Superior Mountain View Twin Room - Non-Smoking
Stayed 1 night in February 2019

Quick Overnight”

Hotel is nice, location on the ocean, very clean. Highly Recommend!

Reviewed March 06, 2019

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Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded March 10, 2019
Grand Park Otaru Hotel
10.0
Exceptional
YUJU from Vietnam
Couple
Stayed 1 night in March 2018

Exceptional”

Nice hotel stays with good location.

Reviewed January 06, 2019

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Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. As you pointed out, our hotel is located about 5 minutes drive away from the center of Otaru tourist area, however we offer a great view of Otaru marina and Ishikari harbor from the main dining area and guest rooms, which could not be enjoyed from other hotels in the center of the city. And our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore we have received positive comments for its convenient location for shopping and dining out. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded January 07, 2019
Grand Park Otaru Hotel
8.8
Excellent
Wanida from Thailand
Family with teens
Superior Mountain View Twin Room - Non-Smoking
Stayed 2 nights in January 2019

Good location, convenient for Kiroro Shuttle bus and near JR Otaru Chikko Station”

You can catch JR Airport Rapid train direct to the Otaru Chikko. The walk way is through a shopping mall. Very easy to find the hotel. Staffs are very nice. Service is very good. Breakfast is ok. I stayed there 3 days 2 nights but the food menu was the same but everything you can try. Good taste. Anyway, I like this hotel. Very convenient in everything. The shuttle bus to Kiroro is in front of the hotel. AEON mall is walkable next to the hotel. You do not have to go outside the door. Everything to eat are there. Chou cream shot at the Aeon mall is very good. I recommend Soft cream of local shop you must try. It is in front of ABC mart. The best local vanilla soft cream. I will stay there again if I visit Otaru.

Reviewed January 25, 2019

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Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. Our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore we have received positive comments for its convenient location for shopping and dining out. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded January 27, 2019
Grand Park Otaru Hotel
9.6
Exceptional
Michelle from Australia
Family with teens
Stayed 5 nights in January 2019

Well priced, big rooms”

Good value for $$ hotel in central location, good access to Ski areas including Kiroro, tenguyama, teine.,

Reviewed January 15, 2019

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Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

Responded January 19, 2019
Grand Park Otaru Hotel
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