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Travelling to Kazakhstan? Read all updated requirements before you book.
4 Aug 2023
Friday
4 Aug 2023
Friday
Grand Tien Shan Hotel
Suite, Grand Tien Shan Hotel in Almaty
Lobby, Grand Tien Shan Hotel in Almaty
Swimming pool, Grand Tien Shan Hotel in Almaty
Grand Tien Shan Hotel
Grand Tien Shan Hotel
Bathroom, Grand Tien Shan Hotel in Almaty

Removed from saved list

8.6

Excellent

1,966 reviews

1,966 reviews

Breakfast2
Food & Dining1
Housekeeping1

"Good location good breakfast"

Yifan

"Fantastic location"

Suresh

"Everything was nice: room, breakfast, etc..."

Christian

"Good location."

Shaun

"We always stay here and enjoy SPA services."

Nataliya
See map
See map

8.8

Excellent

Location rating score

Excellent location
Nearby landmarks
San Siro 90 m
Artspace Art Gallery 200 m
Soho 440 m
Qazaqtelekom 440 m
Trus, Balbes, Byvaly 450 m
Art-Novat Gallery 460 m
Cuba 500 m
Central Post Office 510 m
Vernissage Gallery 540 m
Almaty Opera House 550 m
See nearby places

Grand Tien Shan Hotel

Bogenbay Batyr Street 115/105, Medeu District, Almaty, Kazakhstan, 050000 - See map

Conveniently situated in the Medeu District part of Almaty, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Bar

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Solarium
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
Important announcement -- "Please inform Grand Tien Shan Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that children younger than 6 years old are not allowed to visit the spa centre. Children of 6-12 years old are allowed only if accompanied by their parents according to the following schedule: -07.00 a.m. – 17.00 p.m. on weekdays - 07.00 a.m. - 15.00 p.m. on Saturdays On Sundays children younger than 12 years old are not allowed to visit the spa centre."

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Announcements by hotel (1)
Please inform Grand Tien Shan Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that children younger than 6 years old are not allowed to visit the spa centre. Children of 6-12 years old are allowed only if accompanied by their parents according to the following schedule: -07.00 a.m. – 17.00 p.m. on weekdays - 07.00 a.m. - 15.00 p.m. on Saturdays On Sundays children younger than 12 years old are not allowed to visit the spa centre.

View all announcements

Facilities

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Almaty every 16 minutes on Agoda.com
Value for money7.7
Location rating8.8
Nearest airportAlmaty International Airport (ALA)
Distance to airport12.4 km

Rooms available at Grand Tien Shan Hotel

Very good
Room comfort & quality

8

Room photos and details
Deluxe Double Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 queen bed
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Room photos and details
Superior Twin Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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Room photos and details
Suite
...
  • Room size: 77 m²/829 ft²
  • City view
  • 1 queen bed
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Room photos and details
Superior Double Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 queen bed
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Room photos and details
Standard Single Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 single bed
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Room photos and details
Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • Shower
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Room photos and details
Junior Suite
...
  • Room size: 39 m²/420 ft²
  • Shower
  • 1 king bed
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Room photos and details
Luxury Suite
...
  • Shower
  • 1 king bed
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Room photos and details
Standard
...
  • Shower
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Room photos and details
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does Grand Tien Shan Hotel have a fitness center?

Yes! Grand Tien Shan Hotel offers fitness center that is fittingly located on site, catering to your active needs to stay healthy while on vacation. For more details, please contact the property for more information.

Are there ATM on-site at Grand Tien Shan Hotel?

Absolutely! The perks of staying at Grand Tien Shan Hotel include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your getaway.

What bars are in close proximty of Grand Tien Shan Hotel?

While lounging at Grand Tien Shan Hotel, enjoy your evening or night out at Guinness Pub, Dublin Pub, and Members Bar to get the most out of your nightlife.

In which languages can Grand Tien Shan Hotel's staff members communicate?

Grand Tien Shan Hotel can converse up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the verified guest review consensus about Grand Tien Shan Hotel's view?

100.0% of our verified visitor reviews have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Grand Tien Shan Hotel down in the review section.

What is the verified guest review consensus about Grand Tien Shan Hotel's food?

64.0% of our past visitor reviews have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Grand Tien Shan Hotel down in the review.

What is the average rating that verified Solo travelers' have given to Grand Tien Shan Hotel?

Past solo travelers that have stayed at this property have given Grand Tien Shan Hotel an average rating of 8.4. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to Grand Tien Shan Hotel?

Verified families with young children that have stayed at this property have given Grand Tien Shan Hotel an average rating of 8.7. You can look up more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Grand Tien Shan Hotel?

Verified families with older children that have stayed at this property have given Grand Tien Shan Hotel an average rating of 7.4. You can check out more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Grand Tien Shan Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

What is the closest airport to Grand Tien Shan Hotel?

The closest airport to Grand Tien Shan Hotel is Almaty International Airport, 12.0 km away.

See map

Explore the neighborhood

What people love about Grand Tien Shan Hotel

  • 10

    Exceptional
    Location

    "Good location good breakfast"

    Yifan

    |

    March 16, 2023

  • 10

    Exceptional
    Location

    "Fantastic location"

    Suresh

    |

    January 21, 2023

  • 10

    Exceptional
    Breakfast

    "Everything was nice: room, breakfast, etc..."

    Christian

    |

    May 3, 2023

Overall rating:

8.6

Excellent
1,966 reviews
Cleanliness
8.2
Facilities
8.0
Location
8.8
Read all reviews >
More about Grand Tien Shan Hotel

More about Grand Tien Shan Hotel

Stylish restaurants, a spa centre with indoor pool and free Wi-Fi are featured at this central hotel, located opposite Almaty’s Kunaev Park. Gogol Keshesi Tram Stop is 300 metres away. Elegant, air-conditioned rooms with rich carpet flooring and modern en suite bathrooms are offered at Grand Tien Shan Hotel. Each includes satellite TV, bathrobes and toiletries. International and Kazakh dishes are offered at the Nauryz restaurant, and an American-style breakfast is served every morning. Guests can enjoy drinks in the Cigara Club or in the lobby bar. Grand Tien Shan‘s Bali spa includes a fitness centre, saunas and a steam bath. Massages and cosmetic treatments can be booked at the Velours de Rose beauty salon. The hotel is just a 5-minute walk from many of Almaty’s sights, including the Abay Opera House and the Ascension Cathedral.

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Amenities and facilities

Very good
Facilities

8

Most talked about facilities

Food & Dining

1 mention

Internet

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Russian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hammam
  • Massage
  • Sauna
  • Solarium
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Shuttle service

Food and dining

Restaurants on site
Наурыз
  • Cuisine: Asian, European
  • Menu: Buffet, A-la-carte

Location

Bogenbay Batyr Street 115/105, Medeu District, Almaty, Kazakhstan, 050000
Excellent
Location

8.8

Airports
  • Almaty International Airport (ALA)
    12.4 km
  • Boraldai Airport (BXJ)
    12.6 km
Hospital or clinic
  • SEMA Hospital
    1.4 km
Convenience store
  • Small Convenience Store
    2.6 km
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-in until: 16:00
  • Check-out from: 03:30
  • Check-out until: 12:00

Property announcements

Please inform Grand Tien Shan Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that children younger than 6 years old are not allowed to visit the spa centre. Children of 6-12 years old are allowed only if accompanied by their parents according to the following schedule: -07.00 a.m. – 17.00 p.m. on weekdays - 07.00 a.m. - 15.00 p.m. on Saturdays On Sundays children younger than 12 years old are not allowed to visit the spa centre.

Reviews of Grand Tien Shan Hotel from real guests

Provided by verified guests of Agoda
8.0
Excellent
From 52 reviews
Cleanliness8.2
Facilities8.0
Location8.8
Room comfort and quality8.0
Service8.1
Value for money7.7
High score for Almaty
Rating
9+ Exceptional (7)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (3)
Time of the year
Mar - May (6)
Jun - Aug (6)
Sep - Nov (2)
Dec - Feb (1)

Show reviews that mention 

Showing 15 verified guest comments
10.0
Exceptional
Suresh from Kazakhstan
Business traveler
Superior Double Room
Stayed 1 night in January 2023

Great hotel”

Fantastic location

Reviewed January 21, 2023

See room deals

8.0
Excellent
katrina from United Arab Emirates
Solo traveler
Superior Double Room
Stayed 4 nights in June 2022

its okay”

its okay but kinda expensive. there are orher hotels cheaper and offers the same.

Reviewed January 23, 2023

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9.0
Exceptional
Tyler from United States
Solo traveler
Deluxe Double Room
Stayed 3 nights in October 2015

Great place to stay in Almaty”

Clean, Quite, Comfortable

The hotel was a great place to stay while I was in Almaty. The staff were friendly and the rooms were very comfortable. I ordered a pizza from room service and it was quick and very good.

Reviewed October 28, 2015

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10.0
Exceptional
Soeren from Denmark
Solo traveler
Superior Double Room
Stayed 7 nights in June 2019

Fantastic Hotel”

I enjoy my stay at this Hotel a lot. The staff is friendly, very clean rooms and the food was very good. Almaty is also an amazing place. I will definitely go here again

Reviewed June 11, 2019

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8.0
Excellent
Shaun from United Kingdom
Business traveler
Superior Double Room
Stayed 2 nights in August 2019

Nice hotel, good facilities”

Good location. Good facilities - indoor pool, sauna and steam room. Bedroom is good size and comfy - soft bed. Wifi is free and works well.

Reviewed August 16, 2019

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8.8
Excellent
Mohammad from Kazakhstan
Couple
Superior Double Room
Stayed 2 nights in August 2019

Great in general”

Great

Reviewed August 16, 2019

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10.0
Exceptional
Mohammad from Kuwait
Solo traveler
Standard Single Room
Stayed 2 nights in July 2023

Nice location Equipped with Wonderful Facilities and Excellent Staff ”

Very good location and building that provide different facilities. excellent management فاشف always eager to help and provide information. I would like to present my thanks and appreciation to Mr. Vladimir and Mr. Alimzhan the managers and to M.s/ Gulim the receptionist. Faleh Abdullah Kuwait

Reviewed August 03, 2023

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10.0
Exceptional
Nataliya from Kazakhstan
Family with young children
Deluxe Double Room
Stayed 1 night in June 2023

Great memories ”

We always stay here and enjoy SPA services. Highly recommended!

Reviewed July 10, 2023

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10.0
Exceptional
Christian from Thailand
Solo traveler
Standard Single Room
Stayed 1 night in May 2023

Exceptional”

Everything was nice: room, breakfast, etc... Staff is helpful and value for money is eood.

Reviewed May 03, 2023

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6.0
Supatra from Thailand
Business traveler
Superior Double Room
Stayed 6 nights in April 2023

Old hotel”

Can be better

Reviewed May 03, 2023

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10.0
Exceptional
Yifan from China
Business traveler
Standard Single Room
Stayed 2 nights in March 2023

Nice ”

good location good breakfast

Reviewed March 17, 2023

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6.0
Doan from Kazakhstan
Solo traveler
Superior Twin Room
Stayed 2 nights in October 2022

Phục vụ lạnh lùng không thân thiện”

Giao tiếp quá tệ

Reviewed October 15, 2022

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6.8
Good
Alexandra from Russia
Solo traveler
Superior Double Room
Stayed 1 night in March 2023

Не очень”

Отель очень-очень уставший, ковролин везде грязный и затертый, завтрак скромный, за 3 часа раннего заезда с меня взяли половину стоимости суток.

Reviewed March 20, 2023

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4.4
DZHEKSEMBINOV from Kazakhstan
Family with teens
Standard Single Room
Stayed 1 night in May 2022

Санди”

Очень вежливый пенсонал. Чистота и уют😍

Reviewed May 29, 2022

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10.0
Exceptional
Gulzhainat from Kazakhstan
Solo traveler
Superior Double Room
Stayed 2 nights in April 2022

Рекомендую ”

Соответствует заявленной категории , хороший СПА, вкусные завтраки

Reviewed May 20, 2022

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