Experience Luxury and Comfort at Grand Voyage Hotel in Almaty, Kazakhstan
Grand Voyage Hotel is a 4.0-star hotel located in the heart of Almaty, Kazakhstan, offering a range of facilities that cater to the needs of discerning travelers. The hotel boasts a bar, a restaurant, and room service, making dining and relaxing a breeze. Safety deposit boxes are available for guests to store their valuables, while airport transfer and shuttle services are provided for convenience. Guests can also enjoy tours and skiing activities arranged by the hotel's concierge. Free Wi-Fi is available in all rooms and public areas, and there is a designated smoking area. Luggage storage and daily housekeeping services ensure a hassle-free stay for guests.
Luxurious Accommodations at Grand Voyage Hotel
Experience comfort and style in any of Grand Voyage Hotel's room offerings. Choose from the Deluxe Double Room, which features 1 King Bed in a spacious 22 square meter area, or the Deluxe Twin Room, which also boasts 22 square meters of space and a cozy Double Bed. For a more budget-friendly option, the Standard Double Room offers a comfortable 15 square meter area with a King Bed. If you're looking for an indulgent stay, the Suite provides a spacious 36 square meter area with a luxurious King Bed. Whatever your preference may be, Grand Voyage Hotel has the perfect room for you.
Convenient Location and Excellent Service
Guests of Grand Voyage Hotel in Almaty, Kazakhstan have raved about the hotel's convenient location near supermarkets, restaurants, and money exchange places. They appreciate the ease of access to these amenities, making their stay in Almaty hassle-free. Moreover, the hotel's excellent service has been a highlight for many guests. They have praised the staff for being friendly, helpful, and accommodating. From providing recommendations on local attractions to assisting with transportation arrangements, the staff at Grand Voyage Hotel go above and beyond to ensure a comfortable and enjoyable stay for their guests.
Experience Unmatched Comfort and Service at Grand Voyage Hotel
Grand Voyage Hotel in Almaty, Kazakhstan has received overwhelmingly positive customer ratings for its exceptional comfort and service. With an overall rating of 8.6, guests have praised the hotel's luxurious accommodations and top-notch amenities. The hotel's staff has also received high marks for their attentive and friendly service, earning a rating of 7.8 for staff performance. Guests have raved about the hotel's cleanliness, with a rating of 8.0, and its delicious food and dining options, with a rating of 8.0. While the hotel's location has received a slightly lower rating of 7.3, guests have still found the hotel to be conveniently located. With a rating of 9.0 for comfort, guests can expect a truly exceptional stay at Grand Voyage Hotel.
Аялагчдад тохиромжтой хямд үнэтэй”
Өглөөний цай амттай
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Mongolia”
Location very good
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Good hotel for a business travel”
Within walking distance to supermarkets, some good restaurant and a few money exchange places
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1 day stay”
Stay was for one night only, hotel was in good condition and clean, and price was good compared to other Almaty hotels
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Good Hotel.. ”
Good stay, would use this hotel again no problem.
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불친절의 끝판왕”
일부직원들이 아주 불친절하다. 이틀밤을 아고다를 통하여 연장하고 예약번호를 주는데도 리셉션직원이 원래 호텔정상가격을 결재하란다. 어처구니 없어 아고다를 통해 이미 예약을 했다해도 막무가내이더니만 강한 항의를 하고서야 일을 처리한다. 아침조식도 4일간 변함없이 똑같다. 리셉션 직원부터 영어 통하는 사람이 없다. 이건 호텔이 아니다.
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서비스의식이 부족한 직원들”
전부는 아니지만 일부직원들이 호텔리어로서 서비스의식이 많이 부족합니다. 영어 소통도 곤란합니다. 침브락 1일투어를 가기위해 버스편을 확인하느라 리셉션직원에게 물었습니다. 인터넷 소개글에 도스틱프라자앞에서 12번 버스를 타면 갈수 있다고 소개되어있고 인마티투어리스트센타 직원도 버스로 다닌다고 알려주어 확인차 물었더니 버스는 없고 택시로 가야한다고 단언합니다. 인터넷 검색 부탁했더니 무조건 택시타라고 합니다. 반신반의하면서 도스틱프라자에 가보니 12번 버스타고 가면 되었습니다. 참으로 성의없는 직원입니다. 시설등 하드웨어는 그나마 호텔이나 직원들 수준이나 여타 서비스는 호텔이 아닙니다. 가벼운 불만을 토로하고자 매니저를 찾았더니 리셉션직원이 자기가 보스랍니다. 어처구니가 없습니다. 강력한 비추입니다.
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