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Great Cumberland Place
Great Cumberland Place
Great Cumberland Place
Great Cumberland Place
Great Cumberland Place
Great Cumberland Place
Great Cumberland Place

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7.9

Very good

2,041 reviews

2,041 reviews

See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
The Sportsman Casino

80 m

Still Water Horse Head Statue

100 m

Marble Arch

100 m

Marble Arch Theatre

100 m

Tyburn Tree

170 m

Popular landmarks
Madame Tussauds London

1.0 km

Buckingham Palace

1.8 km

V&A - Victoria and Albert Museum

2.2 km

National Gallery

2.2 km

The British Museum

2.3 km

Closest landmarks
Exceldent

100 m

The Gym Way

110 m

Upper Berkeley Dental Care

200 m

The Berkeley Clinic

220 m

Marks & Spencer

260 m

Great Cumberland Place

20 Great Cumberland Place, Hyde Park, London, United Kingdom, W1H 7DL - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of London

Check-in [24-hour]

Airport transfer

Excellent breakfast

50 meters to public transportation

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Contactless check-in/out

Laundry service

Wi-Fi in public areas

Dry cleaning

Daily housekeeping

Car park [nearby]

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.2
Location rating9.5
Nearest airportLondon City Airport (LCY)
Distance to airport14.4 km

Rooms available at Great Cumberland Place

Very good
Room comfort & quality

7.9

1 Bed Apartment
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 sofa bed and 1 king bed
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Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Deluxe King Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Standard Single Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 single bed
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One-Bedroom Apartment
...
  • Room size: 30 m²/323 ft²
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New Superior Double Room
...
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    Executive Double Room
    ...
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      Junior Suite
      ...
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        Standard Twin Room
        ...
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          Frequently asked questions

          Does Great Cumberland Place have a hot tub?

          Great Cumberland Place does not have a hot tub.

          What time is check-in and check-out at Great Cumberland Place?

          Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

          How do I get to Great Cumberland Place?

          For those who wish to drive their own cars, Great Cumberland Place has a car park that's close to the hotel. Parking is available for an additional charge.

          Can special events be hosted at Great Cumberland Place?

          You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Great Cumberland Place. Small or intimate events like birthday parties can also be accomodated.

          Can business events be hosted at Great Cumberland Place?

          On-site venues and convenient event services make Great Cumberland Place an ideal choice for hosting events such as conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

          What is the smoking policy at Great Cumberland Place?

          Great Cumberland Place does not permit smoking in any of its rooms or indoor areas.

          What is the closest train, metro, or bus station to Great Cumberland Place?

          Marble Arch Tube Station is the closest train, metro, or bus station, about 40 m away from Great Cumberland Place.

          What restaurants are nearby Great Cumberland Place?

          Great Cumberland Place is located in Hyde Park, famous for good restaurants such as Prezzo - Marble Arch, Zaman and The Brasserie at The Cumberland.

          What popular shopping places are close to Great Cumberland Place?

          Great Cumberland Place is located in Hyde Park area which features shopping places such as Harrods, Homemade London and Clarks.

          What are popular attractions near Great Cumberland Place?

          Great Cumberland Place is located in Hyde Park area, which is famous for attractions such as Hyde Park, Wallace Collection and South Kensington.

          What popular natural sightseeing spots are close to Great Cumberland Place?

          Great Cumberland Place is located in the Hyde Park area, which is famous for natural sightseeing destinations such as Grosvenor Square.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Great Cumberland Place

          • 10

            Exceptional
            Staff 

            "Every Staff from Management to Front Line, Etc Excellent Service with a Smile"

            Yasmin

            |

            January 25, 2021

          • 9.2

            Exceptional

            "Really pleased to get breakfast at Hard Rock next door (for a small fee)- this was gorgeous!!!"

            Nicola

            |

            March 19, 2020

          • 8.4

            Excellent
            Location

            "Good access to the Underground & shopping."

            Miguel

            |

            January 14, 2020

          Property ranking|Compared to 6,465 London properties
          See all rankings
          Location score
          9.5/10
          Room comfort score
          7.9/10
          Service score
          7.8/10
          Cleanliness score
          7.9/10
          Better than
          99
          %
          of London properties
          Better than
          98
          %
          of London properties
          Better than
          93
          %
          of London properties
          Better than
          93
          %
          of London properties
          Overall rating:

          7.9

          Very good
          2,041 reviews
          Cleanliness
          7.9
          Facilities
          7.1
          Location
          9.5
          Read all reviews >
          What travelers say they love:
          Nice homely hotel near the underground train.
          Xenia from Singapore
          Couple
          More about Great Cumberland Place

          More about Great Cumberland Place

          Great Cumberland Place

          If you're seeking to see the best of London, then there's no better start than a stay at Great Cumberland Place, located within the city center and surrounded by the city's famous sights. Go beyond the touristy and get deeper into the offerings of London with a stay at Great Cumberland Place, located merely 2.9 km from London Eye.
          Great Cumberland Place offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
          For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
          Each guestroom at Great Cumberland Place is furnished and equipped with handy amenities. Some rooms at Great Cumberland Place are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed.
          It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


          Around the property

          Great Cumberland Place provides an excellent base for exploring the sights of London in-depth. Engage in the city's best art at The British Museum located 2.2 km away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Tower of London located 5.7 km away, a must-see for anyone visiting London.


          Reasons to stay here

          Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 98% of the city's accommodation.
          This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.
          It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in London.

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          Amenities and facilities
          Very good
          Facilities

          7.1

          Most talked about facilities

          Housekeeping

          98 mentions

          Breakfast

          61 mentions

          Internet

          49 mentions

          Food & Dining

          18 mentions

          Languages spoken

          • English
          • Arabic
          • Dutch
          • Filipino
          • French
          • German
          • Hungarian
          • Italian
          • Polish
          • Portuguese
          • Russian
          • Spanish
          • Turkish

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Services and conveniences

          • Air conditioning in public area
          • Contactless check-in/out
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Heating in public area
          • Laundry service
          • Smoke-free property
          • Smoking area

          Cleanliness and safety

          • Cashless payment service
          • Daily disinfection in all rooms
          • First aid kit
          • Hand sanitizer
          • Hygiene certification
          • Temperature check for guests and staff

          Access

          • CCTV in common areas
          • Check-in [24-hour]
          • Fire extinguisher
          • Front desk [24-hour]
          • Pets allowed
          • Smoke alarms

          Getting around

          • Car park [charges apply]
          • Car park [nearby]

          Available in all rooms

          • Air conditioning
          • Closet
          • Coffee/tea maker
          • Complimentary tea
          • Free bottled water
          • Free instant coffee
          • Hair dryer
          • Heating
          • Individual air conditioning
          • Ironing facilities
          • Mirror
          • Non-smoking
          • Private bathroom
          • Satellite/cable channels
          • Shower
          • Telephone
          • Toiletries
          • Towels
          • Wake-up service
          • Wi-Fi [free]
          Food and dining
          Breakfast options
          • Continental
          Location
          20 Great Cumberland Place, Hyde Park, London, United Kingdom, W1H 7DL
          Exceptional
          Location

          9.5

          Airports

          • London City Airport (LCY)
            14.4 km 53 min drive
          • Heathrow Airport (LHR)
            21.1 km 45 min drive

          Public transportation

          • Marble Arch Tube Station
            40 m 2 min walk
          • Baker Street Tube Station
            970 m

          Hospital or clinic

          • Exceldent
            100 m

          Shopping

          • Camden Market
            3.2 km 17 min drive

          Convenience store

          • Sainsbury's Local
            1.3 km 8 min drive

          Cash withdrawal

          • ATM
            10 m
          What's nearby

          Popular landmarks

          • Madame Tussauds London
            1.0 km
          • Buckingham Palace
            1.8 km
          • V&A - Victoria and Albert Museum
            2.2 km
          • National Gallery
            2.2 km
          • The British Museum
            2.3 km
          • Natural History Museum
            2.3 km
          • Big Ben
            2.8 km
          • London Eye
            3.0 km
          • Tower of London
            5.8 km
          • Tower Bridge
            5.8 km

          Nearby landmarks

          • Marble Arch Tube Station
            40 m
          • The Sportsman Casino
            80 m
          • Still Water Horse Head Statue
            100 m
          • Marble Arch
            100 m
          • Exceldent
            100 m
          • Marble Arch Theatre
            100 m
          • The Gym Way
            110 m
          • Tyburn Tree
            170 m
          • Speakers’ Corner
            180 m
          • Upper Berkeley Dental Care
            200 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 2-2 year(s)
          Must use an extra bed
          If you need an extra bed, it will incur an additional charge.
          Guests 3 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking for 10 or more rooms, different policies and additional supplements may apply.
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from15:00
          • Check-out until11:00
          • Reception open until23:59

          Getting around

          • Airport transfer fee115 GBP
          • Travel time to airport (minutes)45

          Extras

          • Daily Internet/Wi-Fi fee0 GBP

          The property

          • Non-smoking rooms/floorsyes
          • Number of floors8
          • Number of rooms 119
          • Year property opened1930
          • Most recent renovation2004

          Reviews of Great Cumberland Place from real guests

          Provided by verified guests of Agoda
          7.9
          /
          10
          Cleanliness7.9
          Facilities7.1
          Location9.5
          Room comfort and quality7.9
          Service7.8
          Value for money7.2
          High score for London
          Rating
          9+ Exceptional (326)
          8-9 Excellent (395)
          7-8 Very Good (385)
          6-7 Good (163)
          <6 Below Expectation (226)
          Time of the year
          Mar - May (421)
          Jun - Aug (285)
          Sep - Nov (357)
          Dec - Feb (432)
          All guests (2,041)
          All room types
          All languages

          Show reviews that mention 

          Showing 1,495 verified guest comments
          12345
          10.0
          Exceptional
          Yasmin from South Africa
          Couple
          Standard Double Room
          Stayed 3 nights in September 2019

          GREAT CUMBERLAND- EXCELLENT INDEED”

          EXCELLENT LOCATION. MR BASHIR MANAGER WENT OUT OF HIS IN ALL WAYS FOR SUPER EXCELLENT CUSTOMER SERVICE. ALL STAFF AS WELL VERY PLEASANT , WILLING TO HELP. IF ALMIGHTY GOD GRANTS ME THE OPPORTUNITY AGAIN TO TRAVEL TO THIS BEAUTIFUL PLACE I FELL INLOVE WITH,,,,, GREAT CUMBERLAND WILL BE MY STAY

          Reviewed November 26, 2019

          See room deals

          Dear Yasmin, Thank you very much for your online review, It is great to read that Bashir provided such a good service. We would love to have you staying with us again in the near future. Kind regards, Guest Relations Team

          Responded November 26, 2019
          Great Cumberland Place
          10.0
          Exceptional
          DrMaitha
          Solo traveler
          Stayed 4 nights in January 2019

          Very Good Hotel”

          I really liked the Hotel, the rooms are good, clean and tidy, with nice simple decor, the location is one of the best.

          Reviewed February 05, 2019

          See room deals

          Dear Dr Maitha, Thank you for taking the time to write such a wonderful review of our hotel. We are very fortunate to have such a good location in central London. Your praise of the hotel has been communicated to all involved and we are glad you had such a lovely time. We certainly hope that it will not be long until your next visit to The Cumberland Hotel. Kind regards, The Cumberland Team

          Responded February 05, 2019
          Great Cumberland Place
          10.0
          Exceptional
          Yasmin from South Africa
          Couple
          Standard Twin Room
          Stayed 1 night in October 2019

          Excellent ”

          Definitely. My next HOLIDAY HOME in London. Every Staff from Management to Front Line, Etc Excellent Service with a Smile

          Reviewed January 25, 2021

          See room deals

          10.0
          Exceptional
          Putra from Malaysia
          Family with young children
          Stayed 3 nights in January 2019

          Great Hotel”

          Newly renovated room and always my favourite hotel in London. very near to tube station and oxford street.

          Reviewed February 08, 2019

          See room deals

          Dear Putra, Thank you for your online feedback. Your comments have been shared with the team here at the hotel which is a great motivation to us all as we strive to provide the highest standards of customer service to all of our guests. We would also like to thank you for your continued loyalty to the Cumberland hotel and it is always a pleasure to welcome you back to your home away from home. We look forward to seeing you again on your next visit and please feel free to contact us should you require any assistance in the meantime. Kind regards, The Cumberland Team

          Responded February 08, 2019
          Great Cumberland Place
          10.0
          Exceptional
          Ahmed from Kuwait
          Business traveler
          Stayed 4 nights in December 2018

          Exceptional”

          every thing was very good

          Reviewed February 11, 2019

          See room deals

          Dear Ahmed, Thank you very much for your charming description of our hotel. We are pleased you had an enjoyable experience. Once again thank you for sharing your experience, and we would be delighted to welcome you back on your next visit to the city. Our kind regards, The Cumberland Team

          Responded February 11, 2019
          Great Cumberland Place
          9.2
          Exceptional
          Nicola from United Kingdom
          Family with young children
          Standard Twin Room
          Stayed 1 night in March 2020

          Exceptional”

          Fab location, lovely staff and great hotel... really pleased to get breakfast at Hard Rock next door (for a small fee)- this was gorgeous!!!

          Reviewed March 19, 2020

          See room deals

          9.6
          Exceptional
          Fahad from Bahrain
          Couple
          Standard Double Room
          Stayed 7 nights in November 2019

          Exceptional”

          It was a 👌🏿 nice place

          Reviewed November 25, 2019

          See room deals

          Dear Fahad, Thank you very much for your online review, We would love to have you staying with us again in the near future. Kind regards, Guest Relations Team

          Responded November 26, 2019
          Great Cumberland Place
          8.4
          Excellent
          Bshayer from Saudi Arabia
          Group
          Standard Twin Room
          Stayed 6 nights in November 2019

          فندق صغير وموظفين محترفين تشعر كانك في بيتك الثاني”

          سكنت الفندق عدة مرات ولكن هذي المره ابهرتني لطافة الطاقم ادب واخلاق واحترافية ومحاولات ارضاء الزبون غير معقولة حتى انهم يقفلون الشنطه معاي ويساعدوني فيه معرفه وزنها شكرا للاخ رشيد عمل لنا تشيك ان مبكر والاخ منى العراقيه وبو بكر وكذلك الموظفين الهنود تشعر وكانك في بيتك الثاني

          Reviewed November 28, 2019

          See room deals

          Dear Guest, Thank you for completing an online review, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and your feedback will definitely help us to improve. Kind regards, Guest Relations Team

          Responded December 05, 2019
          Great Cumberland Place
          8.8
          Excellent
          Fatma from Oman
          Business traveler
          Standard Double Room
          Stayed 1 night in November 2019

          It is great location ”

          It is very nice hotel and the location is fantastic near to Hudy Park, oxford st

          Reviewed November 21, 2019

          See room deals

          Dear Fatma, Thank you very much for your online review, It is great to know that our location suited your needs. You are right we are right next to Hyde Park and Oxford Street. We would love to have you staying with us again in the near future. Kind regards, Guest Relations Team

          Responded November 26, 2019
          Great Cumberland Place
          8.0
          Excellent
          Dina from Saudi Arabia
          Solo traveler
          Deluxe King Room
          Stayed 6 nights in November 2019

          Not really like it ”

          They have been moving me to next hotel ( hard rock hotel) I didn’t like it small rooms tiny toilet old furniture unclean with no sign to put to clean for the room you have to call them daily before you leave noise in the huge lobby

          Reviewed November 29, 2019

          See room deals

          Dear Ms. Dina Thank you for completing an online review, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and your feedback will definitely help us to improve. Kind regards, Guest Relations Team

          Responded November 30, 2019
          Great Cumberland Place
          7.6
          Very good
          Candice from Singapore
          Couple
          Stayed 1 night in March 2018

          Spacious and clean hotel smacked in heart of shopping district”

          First, the location was great. It’s just a few steps away from underground station and right in heart of shopping district. Next, the room was spacious and clean with comfy beds. The rooms looked very new that it’s hard to believe the property was last renovated in 2004. Prices is on mid high side so perhaps not for Budget traveller. Overall, I think this hotel deserves an excellent rating.

          Reviewed January 24, 2019

          See room deals

          Dear Candice, We are delighted to hear that you had a great stay with us. We take pride in not only meeting, but exceeding your expectations and your feedback will be shared with the team to continue to motivate and inspire them to provide exceptional customer service. We hope we get the opportunity to welcome you back soon. Kind regards, The Cumberland Team

          Responded January 24, 2019
          Great Cumberland Place
          8.4
          Excellent
          Miguel from Philippines
          Couple
          Standard Double Room
          Stayed 8 nights in September 2019

          Excellent”

          Good access to the Underground & shopping.

          Reviewed January 14, 2020

          See room deals

          Dear Guest, Thank you for completing our online review, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and create memorable moments and it extremely satisfying that we managed to do that during your recent stay with us. We hope to be your host again in the near future. Yours sincerely, Guest Relations Team

          Responded January 15, 2020
          Great Cumberland Place
          7.6
          Very good
          Yi from Malaysia
          Couple
          Stayed 3 nights in February 2019

          A hotel in an exceptional location”

          Strongly recommend this hotel to tourists. The location is very good and there is a long shopping street which consist many tube stations. It is really convenient that a lot of restaurants , concenience store and shops around.

          Reviewed February 08, 2019

          See room deals

          Dear Yi, Thank you for your lovely kind feedback. Our location certainly does have the best of all worlds. A lovely little tranquil haven with the most fantastic views in the Capital, but only a few minutes walk away from the numerous attractions and events London has to offer. We do hope we will have the pleasure of your company again and soon. Kind regards, The Cumberland Team

          Responded February 11, 2019
          Great Cumberland Place
          7.6
          Very good
          Mary from Singapore
          Family with young children
          Stayed 3 nights in November 2018

          Good location”

          Stayed here everytime i visit London. Liked the location a lot. Stayed @ the new building this round, seems like its newly renovated & only executive rooms. Felt secure as need the room card to enter the building. Will return

          Reviewed April 27, 2019

          See room deals

          Dear Mary, Thank you for completing our online survey, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and create memorable moments and it extremely disappointing to hear that we did not do this during your recent stay. I will address your issue with the team and assure you that poor service is not typical of Great Cumberland Place. Again, my sincere apologies and hoping that you may give us another chance when you are next visiting London. Yours sincerely Guest Relations Team

          Responded June 02, 2019
          Great Cumberland Place
          7.2
          Very good
          Jean from United Kingdom
          Solo traveler
          Standard Twin Room
          Stayed 2 nights in November 2019

          Location is superb”

          A better recognisable outside sign would be good . Room large and was clean. Pillows were a bit soft for my liking but the bed comfy. A free snack breakfast was a nice touch. Coffee fruit and pastrys. A bit on the expensive side but thats london. Staff were helpful and curtious.

          Reviewed November 07, 2019

          See room deals

          Dear Jean, Thank you very much for your online review, It is good to read that you had a good stay with us and liked the room and grab-and-go breakfast. We would love to have you staying with us again in the near future. Kind regards, Guest Relations Team

          Responded November 26, 2019
          Great Cumberland Place
          7.2
          Very good
          bar from Israel
          Couple
          Standard Double Room
          Stayed 5 nights in December 2019

          Not clean at all”

          The hotel is locate on the Oxford street. The staff is very nice! The rooms aren’t clean at all. I was expecting for that price I will get a better room that are more cleaner.

          Reviewed December 16, 2019

          See room deals

          Dear Mr. Bar, Thank you for completing an online review, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and your feedback will definitely help us to improve. Its great that you found our staff nice and helpful. I do apologise on the onset you experienced with the room cleanliness. Will definitely make sure this kind of service is not repeated on your next stay with us. Kind regards, Guest Relations Team

          Responded December 16, 2019
          Great Cumberland Place
          7.2
          Very good
          yvonne from Australia
          Couple
          Standard Twin Room
          Stayed 2 nights in May 2019

          Very good”

          The air-conditioning was not working throughout the building. Initially the toilet flushed when LHS was pressed - but not the RHS. Maintenance fixed it. Continual banging from the ground or basement - heard throughout the building. We moved out next door to the Hard Rock Hotel ( owned by the same company )after one day. The air-conditioning did not work in the Hard Rock Hotel.

          Reviewed June 05, 2019

          See room deals

          Dear Yvonne, Thank you for completing our online survey, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and create memorable moments and it extremely disappointing to hear that we did not do this during your recent stay. I will address your issue with the team and assure you that poor service is not typical of Great Cumberland Place. Again, my sincere apologies and hoping that you may give us another chance when you are next visiting London. Yours sincerely Guest Relations Team

          Responded June 06, 2019
          Great Cumberland Place
          7.2
          Very good
          Khadija from Oman
          Family with young children
          Standard Double Room
          Stayed 10 nights in March 2019

          Very good”

          Location wise was perfect... the gentlemen at reception were extremely helpful and deserve medals. However the ladies at the reception were not helpful and not friendly at all. The rooms were way smaller but who cares when you are just feet’s away from Oxford street.

          Reviewed April 11, 2019

          See room deals

          Dear Khadja, Thank you for scoring us. We are glad to hear all in all you had a good stay with us and we look forward to welcoming you back. Kind regards, The Cumberland Team

          Responded April 16, 2019
          Great Cumberland Place
          7.2
          Very good
          Alaa from Bahrain
          Family with teens
          Standard Twin Room
          Stayed 7 nights in October 2019

          Excellent location and staff. Not clean”

          The cleaning was not that great.

          Reviewed October 25, 2019

          See room deals

          Dear Alaa, Thank you for completing an online review, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and your feedback will definitely help us to improve. Kind regards, Guest Relations Team

          Responded November 01, 2019
          Great Cumberland Place
          7.2
          Very good
          Joshua from United States
          Business traveler
          Standard Double Room
          Stayed 2 nights in October 2019

          Very good”

          Overall good but there was rest in the bathroom and the elevator was temperamental at best.

          Reviewed October 21, 2019

          See room deals

          Dear Joshua, Thank you for completing an online review, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and your feedback will definitely help us to improve. Kind regards, Guest Relations Team

          Responded November 01, 2019
          Great Cumberland Place
          12345
          This is a popular property. Don't miss out!

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