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Grey Street Hotel
Grey Street Hotel
Grey Street Hotel
Grey Street Hotel
Grey Street Hotel
Grey Street Hotel
Grey Street Hotel

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8.8

Excellent

87 reviews

87 reviews

Housekeeping3
Food & Dining1
See map

9.5

Exceptional

Location rating score

Exceptional location
Parking
Available
Nearby landmarks
Aldermans Fenwicks House 80 m
Blackie Boy 180 m
Theatre Royal 200 m
World Headquarters 210 m
Crown Posada 270 m
Waterstone's 280 m
Tokyo 290 m
Black Gate 290 m
Castle Garth Keep 290 m
Bessie Surtee's House 330 m

Grey Street Hotel

2-12 Grey Street, City Center and Grainger Town, Newcastle upon Tyne, United Kingdom, NE1 6EE - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the City Center and Grainger Town part of Newcastle upon Tyne, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Newcastle Airport. Rated with 4 stars, this high-quality property provides guests with access to massage and spa on-site.

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Highlights

Sparkling clean

370 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Pets allowed

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Car park [on-site]

Spa

Restaurants

Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 34 minutes on Agoda.com
Value for money8.4
Location rating9.5

Rooms available at Grey Street Hotel

Very good
Room comfort & quality

7.7

Deluxe Double
...
  • Shower and bathtub
  • 1 king bed
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Deluxe Twin
...
  • Room size: 12 m²/129 ft²
  • Shower and bathtub
  • 2 single beds
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Standard Twin
...
  • Room size: 10 m²/108 ft²
  • Shower and bathtub
  • 2 single beds
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Standard Double
...
  • Shower and bathtub
  • 1 double bed
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Junior Suite
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 1 king bed
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Guest Room<prosecco>
...
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    DELUXE DOUBLE ROOM 2 BEDS
    ...
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      Luxury Room Shared Bed
      ...
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        Single
        ...
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          Twin room - Single use - De Luxe
          ...
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            Frequently asked questions

            What time is check-in and check-out at Grey Street Hotel?

            Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Grey Street Hotel?

            For those who wish to drive their own cars, Grey Street Hotel has a car park right on site for maximum convenience.

            Is breakfast offered at Grey Street Hotel?

            Wake up to a great buffet breakfast at Grey Street Hotel.

            What is the smoking policy at Grey Street Hotel?

            Grey Street Hotel does not permit smoking in any of its rooms or indoor areas.

            What is the closest train, metro, or bus station to Grey Street Hotel?

            Manors Train Station is the closest train, metro, or bus station, about 360 m away from Grey Street Hotel.

            What restaurants are nearby Grey Street Hotel?

            Grey Street Hotel is located in City Center and Grainger Town, famous for good restaurants such as Paradiso Café Bar, Blake's Coffee House and Secco Ristorante Salentino.

            What are popular attractions near Grey Street Hotel?

            Grey Street Hotel is located in City Center and Grainger Town area, which is famous for attractions such as Aldermans Fenwicks House, Newcastle Opera House and Discovery Museum.

            What popular natural sightseeing spots are close to Grey Street Hotel?

            Grey Street Hotel is located in the City Center and Grainger Town area, which is famous for natural sightseeing destinations such as Leazes Park.

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            Explore the neighborhood

            What people love about Grey Street Hotel

            • 10

              Exceptional
              Staff 

              "Great location, lovely staff, fantastic hotel"

              Lynsey

              |

              October 22, 2022

            • 10

              Exceptional

              "Favourite place in Newcastle x"

              alexandra

              |

              May 13, 2022

            • 8.8

              Excellent
              Staff 

              "Staff were very friendly and allowed for a simple check in."

              Ryan

              |

              April 11, 2022

            Property ranking|Compared to 322 Newcastle upon Tyne properties
            See all rankings
            Location score
            9.5/10
            Service score
            9/10
            Cleanliness score
            9/10
            Room comfort score
            7.7/10
            Better than
            99
            %
            of Newcastle upon Tyne properties
            Better than
            96
            %
            of Newcastle upon Tyne properties
            Better than
            96
            %
            of Newcastle upon Tyne properties
            Better than
            96
            %
            of Newcastle upon Tyne properties
            Overall rating:

            8.8

            Excellent
            87 reviews
            Cleanliness
            9.0
            Facilities
            8.3
            Location
            9.5
            Read all reviews >
            More about Grey Street Hotel

            More about Grey Street Hotel

            Grey Street Hotel

            Grey Street Hotel is a distinct addition to Newcastle upon Tyne and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Grey Street Hotel.
            Grey Street Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
            Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
            Each guestroom at Grey Street Hotel is furnished and equipped with handy amenities. Some rooms at Grey Street Hotel are equipped with linen service for your convenience. In-room entertainment such as television, is provided for guests in select rooms. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


            Dining and things to do

            Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grey Street Hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
            Grey Street Hotel offers wonderful recreational facilities for guests to enjoy. Finish your vacation days right by dropping in at the massage and spa.


            Reasons to stay here

            Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
            This hotel scores higher than 96% of the city's accommodations for cleanliness.
            This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.

            Amenities and facilities
            Excellent
            Facilities

            8.3

            Most talked about facilities

            Housekeeping

            2 mentions

            Breakfast

            1 mention

            Languages spoken

            • English
            • Polish

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Massage
            • Spa

            Cleanliness and safety

            • Anti-viral cleaning products
            • Body thermometer
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hotel room service app
            • Hot water linen and laundry washing
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Bar
            • Kitchen
            • Restaurants
            • Room service

            Services and conveniences

            • Air conditioning in public area
            • Concierge
            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Food delivery
            • Heating in public area
            • Invoice provided
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Salon
            • Smoke-free property
            • Smoking area
            • Terrace

            Access

            • Allergy-free rooms
            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Smoke alarms

            Getting around

            • Car park [on-site]

            Available in all rooms

            • Accessible by elevator
            • Additional toilet
            • Air conditioning
            • Bathtub
            • Carpeting
            • Closet
            • Clothes rack
            • Coffee/tea maker
            • Desk
            • Free bottled water
            • Fruits/snacks
            • Hair dryer
            • Heating
            • In-room safe box
            • Ironing facilities
            • Laptop safe box
            • Linens
            • Private bathroom
            • Radio
            • Safety/security feature
            • Seating area
            • Shower
            • Sleep comfort items
            • Smoke detector
            • Socket near the bed
            • Telephone
            • Toiletries
            • Towels
            • Trash cans
            • TV [flat screen]
            • Wake-up service
            • Wi-Fi [free]
            • Window
            Food and dining
            Breakfast options
            • American
            • Vegetarian
            • Vegan
            • Full English/Irish
            • Gluten-free
            • Buffet
            Restaurants on site

            Leila Lilys

            • Cuisine: European
            Location
            2-12 Grey Street, City Center and Grainger Town, Newcastle upon Tyne, United Kingdom, NE1 6EE
            Exceptional
            Location

            9.5

            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Children 0-2 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 3 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out until11:00

            The property

            • Number of rooms 49

            Reviews of Grey Street Hotel from real guests

            Provided by verified guests of Agoda
            8.8
            /
            10
            Cleanliness9.0
            Facilities8.3
            Location9.5
            Room comfort and quality7.7
            Service9.0
            Value for money8.4
            High score for Newcastle upon Tyne
            Rating
            9+ Exceptional (18)
            8-9 Excellent (7)
            7-8 Very Good (9)
            6-7 Good (3)
            <6 Below Expectation (3)
            Time of the year
            Mar - May (14)
            Jun - Aug (9)
            Sep - Nov (11)
            Dec - Feb (6)
            All guests (87)
            All room types
            All languages

            Show reviews that mention 

            Showing 40 verified guest comments
            12
            10.0
            Exceptional
            Lynsey from United Kingdom
            Couple
            Standard Double
            Stayed 1 night in October 2022

            Fantastic stay”

            Great location, lovely staff, fantastic hotel

            Reviewed October 23, 2022

            See room deals

            10.0
            Exceptional
            William from United Kingdom
            Couple
            Standard Twin
            Stayed 1 night in August 2022

            Exceptional”

            Excellent location; friendly, helpful staff; excellent food

            Reviewed August 27, 2022

            See room deals

            10.0
            Exceptional
            alexandra from United Kingdom
            Couple
            Standard Twin
            Stayed 1 night in May 2022

            Exceptional”

            We have stayed here a lot if times now . and cant find any fault .. favourite place in Newcastle x

            Reviewed May 13, 2022

            See room deals

            6.8
            Good
            Marita from United Kingdom
            Couple
            Standard Double
            Stayed 2 nights in May 2022

            Standard double room”

            Once inside the converted building city centre building the decor (stairwells etc) are a little “shabby chic”, Popular cocktail bar on ground floor & outside terraces - lots of baby showers/hen dos/ladies that lunch. Average cocktail price ~ £11 each. Swarming with punters Sat afternoon/evening. Our standard double room (no 37) was adequate. Room floor size is small, bed is tight to wall, although nice high ceilings. Corner shower cubicle was v small, with fixed shower head only, offset to one side - poor. Nice toiletries of White Company pump dispensers screwed to wall. Room was v warm & stuffy (esp after showering). No natural ventilation & air conditioning was poor. Location of hotel is fab - can walk to all pubs/events nearby (we attended Tyne Theatre & Opera House a 10 min walk away).

            Reviewed May 09, 2022

            See room deals

            10.0
            Exceptional
            Nancy from United Kingdom
            Couple
            Standard Double
            Stayed 1 night in April 2022

            Exceptional”

            L

            Reviewed April 25, 2022

            See room deals

            8.8
            Excellent
            Ryan from United Kingdom
            Couple
            Standard Twin
            Stayed 1 night in April 2022

            Very nice hotel :)”

            Staff were very friendly and allowed for a simple check in. Room was very nice and I was impressed. Bed was comfortable and came with plenty of pillows and cushions. I did forget to test the heating and air conditioning but seemed easily set up. Was a bit of dust on the bed side tables but no real issue there.

            Reviewed April 11, 2022

            See room deals

            8.8
            Excellent
            David from United Kingdom
            Couple
            Deluxe Twin
            Stayed 2 nights in March 2022

            Cosy and Comfortable ”

            We booked after getting in from Tenerife for a couple of nights in the Newcastle City Centre. Great location with plenty of bars and restaurants surrounding the hotel.

            Reviewed March 28, 2022

            See room deals

            6.8
            Good
            Michael from United Kingdom
            Couple
            Deluxe Double
            Stayed 1 night in December 2021

            Run Down and not great value”

            Unfortunately the room we stayed in was really run down. Despite the claims of refurbishment and the boutique ‘feel’ it was old furniture, tired bathroom and tired. The shower head was fixed but off centre and didn’t make for a comfortable experience. The enclosure itself wouldn’t close properly and the fixtures in the bathroom were all pretty run down. Sadly, won’t be returning.

            Reviewed December 16, 2021

            See room deals

            8.0
            Excellent
            Sara from United Kingdom
            Couple
            Standard Twin
            Stayed 1 night in November 2021

            Lovely hotel but...”

            I thought the hotel itself was great but it's situated next to a busy road and across from a bar. If you are going out drinking til very late this would be a great central location. If you want to have a good long sleep not so good as the cleaning crews start early. Maybe less of an issue on week nights.

            Reviewed November 23, 2021

            See room deals

            9.6
            Exceptional
            Denise from United Kingdom
            Solo traveler
            Standard Twin
            Stayed 2 nights in October 2021

            Very comfortable, pleasant City hotel”

            The staff are brilliant,really helpful& charming.Rooms are gracious & well fitted.My big bed was excellent. Good Grey Street/ quayside location,lots of wine bars,try nearby Decantus, gin specialists.Portofino for Italian The breakfast was first rate,in quality cooking & good service.Few sirens & flashing lights outside,good curtains.Recommended,thank you

            Reviewed October 07, 2021

            See room deals

            8.8
            Excellent
            Kay from United Kingdom
            Group
            Standard Double
            Stayed 1 night in June 2021

            Perfect location unique rooms”

            What a lovely night at Grey Street Hotel - such welcoming staff and we loved our rooms! Got a bargain as booked during lockdown but would love to come back and try the food at LeilaLilly - the cocktails were amazing 🤩 the best in toon !

            Reviewed June 05, 2021

            See room deals

            10.0
            Exceptional
            Shaheryar from United Kingdom
            Couple
            Deluxe Double
            Stayed 2 nights in October 2020

            Amazing ⭐⭐⭐⭐⭐”

            The overall experience was amazing.

            Reviewed October 05, 2020

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            7.2
            Very good
            marsden from United Kingdom
            Couple
            Deluxe Double
            Stayed 2 nights in December 2018

            Very good”

            Very noisy needs good double glazing

            Reviewed December 10, 2018

            See room deals

            9.2
            Exceptional
            Paula from United Kingdom
            Couple
            Deluxe Double
            Stayed 1 night in September 2018

            Overnight stay ”

            Great boutique hotel right in Newcastle city centre. Good value hotel which was spotless. No bar or restaurant during our stay due to refurbishment other wise no complaints. Some floors are not accessible directly via lift so had to carry bags down some stairs.

            Reviewed September 22, 2018

            See room deals

            9.6
            Exceptional
            Anne from United States
            Family with teens
            Deluxe Twin
            Stayed 1 night in September 2018

            Refurbishment”

            The hotel is currently undergoing refurbishment, so there temporarily was no lift or air or kitchen. However, once these are resolved it will be a superb hotel in a superb location. Even considering the refurbishment, it was a great stay, and the hotel is an historic wonder.

            Reviewed September 20, 2018

            See room deals

            8.8
            Excellent
            LORRAINE from United Kingdom
            Solo traveler
            Standard Double
            Stayed 4 nights in September 2018

            Excellent”

            Staff tried to be very helpful. They lacked sufficient knowledge with regard to tourist attractions. I found the mattress a little too soft, but otherwise was very comfortable. I enjoyed the interesting old historic building.

            Reviewed September 14, 2018

            See room deals

            9.2
            Exceptional
            Agnes from United Kingdom
            Solo traveler
            Standard Double
            Stayed 1 night in September 2018

            The hotel was perfect for over night location good but because it's near the station lots of noise t”

            The location and staff

            Reviewed September 13, 2018

            See room deals

            10.0
            Exceptional
            Chrisdina from Ireland
            Family with teens
            Standard Twin
            Stayed 3 nights in August 2018

            Perfect”

            In the right spot to walk to Quay side and to all bars and restaurants

            Reviewed September 03, 2018

            See room deals

            10.0
            Exceptional
            Oreynie from Malaysia
            Solo traveler
            Standard Double
            Stayed 3 nights in August 2018

            gorgeous stay with my chihuahua”

            i just love everything about this hotel.the double room is very spacious and the bed is absolutely lush to sleep on.quality toiletries with top quality still water were provided.pet friendly even gave my chihuahua conplimentary treats.just wonderful.air conditioning is a super plus.

            Reviewed August 24, 2018

            See room deals

            8.8
            Excellent
            Eman from Bahrain
            Family with teens
            Standard Twin
            Stayed 2 nights in August 2018

            Excellent location”

            Small rooms but very clean. Location is perfect. Nice interior design. However the left is too small to fit luggage with people and those steps every where is enoying especially when carrying luggage.

            Reviewed August 10, 2018

            See room deals

            12
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