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Swimming pool [outdoor], H10 Puerta de Alcala in Madrid
Standard Room - Guestroom, H10 Puerta de Alcala in Madrid
a living room filled with furniture and a large window, H10 Puerta de Alcala in Madrid
a living room filled with furniture and a large window, H10 Puerta de Alcala in Madrid
Lobby, H10 Puerta de Alcala in Madrid
Interior view, H10 Puerta de Alcala in Madrid
Interior view, H10 Puerta de Alcala in Madrid

Removed from saved list

8.7

Excellent

3,763 reviews

3,763 reviews

Breakfast2
Housekeeping2
Shops1
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - 840 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Alacena de Castello

50 m

Casa Arabe

70 m

Viviendas en Principe de Vergara

80 m

Juan March Foundation

100 m

Cuarto de Juegos

160 m

Popular landmarks
Buen Retiro Park

790 m

Prado Museum

1.3 km

Thyssen-Bornemisza Museum

1.3 km

Museo Sorolla

1.7 km

Museo Nac. Centro de Arte Reina Sofia

1.9 km

Closest landmarks
Farmacia - Calle Alcalá 121

90 m

Aver

110 m

Aparcabicis Retiro (esquina O'Donnell)

130 m

Information Office

150 m

Fenómeno

160 m

H10 Puerta de Alcala

Alcala 66, Salamanca, Madrid, Spain, 28009 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Salamanca part of Madrid, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Royal Palace of Madrid. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

Highlights

120 meters to public transportation

Check-in [24-hour]

Airport transfer

610 meters to National Archaeological Museum of Spain

Free Wi-Fi in all rooms!

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Swimming pool [outdoor]

Golf course [on-site]

Bar

Your dates are popular among travelersUsers are booking a place in Madrid every 2 minutes on Agoda.com
Value for money8.2
Distance to city center2 km
Location rating9.2
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport12.8 km

Rooms available at H10 Puerta de Alcala

Very good
Room comfort & quality

7.8

Standard Room
...
  • Room size: 20 m²/215 ft²
  • Courtyard view
  • 1 double bed or 2 single be...
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Superior Family 3 Pax
...
  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 1 sofa bed and 2 single bed...
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Standard with view
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds or 1 double b...
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Deluxe Double Room with Terrace
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 queen bed
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Deluxe Room (2 Adults + 1 Child)
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds and 1 sofa be...
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Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
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Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 sofa bed and 1 queen bed
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Superior Room for 2 Adults and 1 Child
...
  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 2 single beds and 1 sofa be...
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Superior Room for 2 Adults and 2 Children
...
  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 2 single beds and 1 sofa be...
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Executive City View Room
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at H10 Puerta de Alcala?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to H10 Puerta de Alcala?

For those who wish to drive their own cars, H10 Puerta de Alcala has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 31 EUR per day. If you're looking for an easy way to get around Madrid with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at H10 Puerta de Alcala?

Start your mornings right, with the continental and buffet breakfast options offered at H10 Puerta de Alcala. Adults can enjoy breakfast offered with an additional charge of 18 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at H10 Puerta de Alcala?

H10 Puerta de Alcala features an on-site restaurant for your dining convenience.

What is the smoking policy at H10 Puerta de Alcala?

H10 Puerta de Alcala does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to H10 Puerta de Alcala?

The closest train, metro, or bus station is Príncipe de Vergara Metro Station, 120 m away from H10 Puerta de Alcala.

What restaurants are nearby H10 Puerta de Alcala?

H10 Puerta de Alcala’s neighborhood is Salamanca which includes popular restaurants such as Restaurante Amazonico, La Maruca and James Joyce Irish Pub.

What popular shopping places are close to H10 Puerta de Alcala?

Located in the Salamanca area, H10 Puerta de Alcala is close to great shopping choices like Alacena de Castello, Caprichos y Mas and Ekseption & Eks.

What are popular attractions near H10 Puerta de Alcala?

H10 Puerta de Alcala is located in Salamanca area, which is famous for attractions such as National Archaeological Museum of Spain, Casa Arabe and Viviendas en Principe de Vergara.

What popular natural sightseeing spots are close to H10 Puerta de Alcala?

H10 Puerta de Alcala is located within Salamanca, which makes it conveniently close to natural sights including Ciprés de Portugal.

See map

Explore the neighborhood

What people love about H10 Puerta de Alcala

  • 10

    Exceptional
    Cleanliness

    "Great location and room was very clean."

    Rory

    |

    May 10, 2022

  • 9.6

    Exceptional
    Location

    "It is also very close to public transport."

    Barbara

    |

    May 8, 2022

  • 8.8

    Excellent
    Breakfast

    "Nice room, amazing breakfast, friendly staff"

    Maxime

    |

    October 29, 2022

Property ranking|Compared to 3,028 Madrid properties
See all rankings
Room comfort score
7.8/10
Cheapest price score
Location score
9.2/10
Cleanliness score
8.8/10
Better than
97
%
of Madrid properties
Better than
97
%
of Madrid properties
Better than
96
%
of Madrid properties
Better than
96
%
of Madrid properties
Overall rating:

8.7

Excellent
3,763 reviews
Cleanliness
8.8
Facilities
8.2
Location
9.2
Read all reviews >
More about H10 Puerta de Alcala

More about H10 Puerta de Alcala

H10 Puerta de Alcala

Whatever your reason for visiting Madrid, H10 Puerta de Alcala is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Madrid are yours with a stay at H10 Puerta de Alcala, located just 2.8 km from the famous Royal Palace of Madrid.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by H10 Puerta de Alcala. Stay connected throughout your stay with free internet access provided. Your explorations of Madrid can be assisted with the car hire services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at H10 Puerta de Alcala. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Rooms at H10 Puerta de Alcala are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that mini bar is available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at H10 Puerta de Alcala, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, H10 Puerta de Alcala has a range of activities that will meet your needs. The many offerings at H10 Puerta de Alcala ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at H10 Puerta de Alcala gives you a great reason to spend more time in your swimsuit. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

While in Madrid, take some time to venture outside of H10 Puerta de Alcala. Spend a day and acquire some cultural knowledge at Prado Museum located 1.2 km away, where you can explore works of arts and cultural pieces. Watch the local team play at Santiago Bernabéu Stadium located 3.4 km away, where you can also buy authentic team merchandise.


Reasons to stay here

Spend less here on rooms than you would at 96% of other accommodations in the city.
This hotel's facilities score higher than 96% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

2 mentions

Swimming Pool

1 mention

Taxi

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • French
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Golf course [on-site]
  • Pool with view
  • Pub crawl
  • Solarium
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • American
  • Continental
  • Italian
  • Vegetarian
  • Full English/Irish
  • Gluten-free
Restaurants on site
Restaruante Alcalá
  • Menu: Buffet

Location

Alcala 66, Salamanca, Madrid, Spain, 28009
Exceptional
Location

9.2

Airports
  • Adolfo Suárez Madrid-Barajas Airport (MAD)
    12.8 km
  • Valladolid Airport (VLL)
    173.0 km
Public transportation
  • Príncipe de Vergara Metro Station
    130 m
  • Velázquez Metro Station
    420 m
Hospital or clinic
  • Farmacia - Calle Alcalá 121
    90 m
Shopping
  • Gran Vía
    2.0 km
Convenience store
  • Multitienda 24 horas 7X24 Convenience Store
    630 m
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Buen Retiro Park
    790 m
  • Prado Museum
    1.3 km
  • Thyssen-Bornemisza Museum
    1.3 km
  • Museo Sorolla
    1.7 km
  • Museo Nac. Centro de Arte Reina Sofia
    1.9 km
  • Gran Vía
    2.0 km
  • Plaza Mayor
    2.3 km
  • Mercado de San Miguel
    2.5 km
  • Royal Palace of Madrid
    2.8 km
  • Santiago Bernabéu Stadium
    3.5 km
Nearby landmarks
  • Alacena de Castello
    50 m
  • Casa Arabe
    70 m
  • Viviendas en Principe de Vergara
    80 m
  • Farmacia - Calle Alcalá 121
    90 m
  • Juan March Foundation
    100 m
  • Aver
    110 m
  • Príncipe de Vergara Metro Station
    130 m
  • Aparcabicis Retiro (esquina O'Donnell)
    130 m
  • Information Office
    150 m
  • Cuarto de Juegos
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For Non-Refundable reservations, guests will receive detailed payment instructions, which may include a link to a secure payment platform.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee30 EUR
  • Distance from city center2 km
Extras
  • Breakfast charge (unless included in room price)18 EUR
The property
  • Non-smoking rooms/floorsNo
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 138
  • Most recent renovation2016
Parking
  • Daily parking fee31 EUR

Reviews of H10 Puerta de Alcala from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.2
Location9.2
Room comfort and quality7.8
Service8.7
Value for money8.2
High score for Madrid
Rating
9+ Exceptional (29)
8-9 Excellent (9)
7-8 Very Good (11)
6-7 Good (5)
<6 Below Expectation (4)
Time of the year
Mar - May (10)
Jun - Aug (13)
Sep - Nov (24)
Dec - Feb (11)

Show reviews that mention 

Showing 58 verified guest comments
123
10.0
Exceptional
Rory from United Kingdom
Business traveler
Standard Room
Stayed 1 night in May 2022

Fantastic hotel and staff”

Couldn’t recommend this hotel highly enough. Main reason is the staff who provided exceptional service during my stay. Great location and room was very clean.

Reviewed May 10, 2022

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9.6
Exceptional
Barbara from Australia
Family with teens
Standard Room
Stayed 12 nights in April 2022

Great hotel for experiencing Madrid”

The staff were friendly, helpful and accommodating. The location is ideal to go around Madrid - close enough to walk to major parks, museums and places of interest. It is also very close to public transport.

Reviewed May 08, 2022

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9.6
Exceptional
abdulkarim from Kuwait
Couple
Stayed 3 nights in September 2020

excellent location & nice roof”

amazing hotel from all aspects, the only thing is rooftop is full from outsiders.

Reviewed November 04, 2020

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10.0
Exceptional
Rajeev from India
Family with young children
Superior Family 3 Pax
Stayed 6 nights in March 2022

Awesome location. Very Friendly staff.”

Highly recommended.

Reviewed March 18, 2022

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Dear Rajeev. Thank you for your comment. We are glad to know that you stay has a good experience. We are waiting for your next visit. Regards.

Responded March 25, 2022
H10 Puerta de Alcala
10.0
Exceptional
gary from Australia
Couple
Standard Room
Stayed 5 nights in August 2019

Mr”

Highly recommended

Reviewed September 23, 2019

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8.4
Excellent
Edyta from United Kingdom
Group
Standard with view
Stayed 2 nights in May 2019

The rooftop terrace has an amazing view”

There is no coffee machine or kettle in the room

Reviewed May 15, 2019

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8.0
Excellent
Sarah from United Kingdom
Family with teens
Standard Room
Stayed 4 nights in October 2021

Best to upgrade ”

I booked a basic room for myself and daughter the room we were given wouldn't be big enough for 1 person and had a horrible possibly staff quarters room. I upgraded to a standard for just an extra 10e a night the difference was incredible and well worth the extra 10e a night.

Reviewed October 29, 2021

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7.6
Very good
Mario from Thailand
Couple
Standard with view
Stayed 3 nights in April 2019

Location location location”

It’s a great location; very convenient to walk to most shopping, cafe and bar areas. The best is to be so close to Retiro park to take long walks

Reviewed April 16, 2019

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9.2
Exceptional
Mike from United Kingdom
Solo traveler
Room Assigned on Arrival
Stayed 1 night in September 2018

2 night stopover”

I stayed at the H10 Puerta de Alcala after ten days touring the cities south of Madrid. It's in a great location by the Retiro Gardens and in the Salamanca area which is very smart and calmer than the tourist centre of the city although with easy access - foot, metro or bus to all those parts. Staff looked after me very well and I'd use the chain again.

Reviewed September 15, 2018

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8.0
Excellent
Sunjoo from Netherlands
Business traveler
Stayed 3 nights in October 2012

Excellent location in the heart of Madrid”

Close to the city, clean rooms

nH Hotels are always a good experience - clean, good value for the money, and friendly service. I stayed at nH Alcala for three nights during a business trip and enjoyed it very much. Walking to the city centre is not only easy from here, but allows you to see some of the most beautiful sights along the way. The hotel is on the edge of the Parque del Retiro and just outside teh Puerta de Alcala. Nearby is the Plaze de la Cibeles. Then, you're in the heart of the city.

Reviewed November 02, 2012

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7.0
Very good
Lin from China
Couple
Standard Room
Stayed 4 nights in December 2012

Nice clean hotel in decent location”

Friendly staff, clean rooms

nice hotel, staff were very friendly and rooms were nice and clean. however instead of providing a double bed as booked and listed, they gave us 2 singles put together which kept on sliding apart due to the wheels on the bottom, which was annoying. location was good but not exactly in the heart of the city, but this was ok as the price was reasonable and still was within walking distance to the main madrid attractions.

Reviewed January 20, 2013

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9.2
Exceptional
Calle from United States
Couple
Deluxe Double Room with Terrace
Stayed 4 nights in July 2018

Exceptional”

I thought the hotel and rooms were fabulous. The balcony we had off of our room was phenomenal and was a highlight of our trip. The staff was friendly and helpful. We hit a little bump in the road with a delayed check in, but all in all, we were very pleased with our experience. I highly recommend adding breakfast to your stay, the buffet was delicious!

Reviewed July 15, 2018

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5.7
Andrew from United Kingdom
Couple
Standard Room
Stayed 4 nights in October 2012

Good location - stupid beds.”

Great location and good service.

I know Madrid very well, so picked this hotel because of it's great location to attend our friends' wedding nearby. The hotel is of a good standard and has everything you would expect - but despite asking for a double bed, we were given 2 single beds on wheels that rolled apart at any small movement. I'm all for safe sex but having to try to do it from opposite sides of the room was nigh on impossible for my wife and I. The other negative was being met with an excessive bill on checkout for us attending 1 buffet breakfast and minor use of the mini bar. The modest breakfast selection was 13 euros per person and each item of mini bar was ludicrously over priced at 3 or 4 euros per item. I would not have minded but at several other hotels in Spain, the minor bar is free so with prices not being readily disclosed I assumed it was the same here. It just all had the hint of being a bit of a con.

Reviewed October 11, 2012

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8.7
Excellent
Vera from Russia
Solo traveler
Single Standard
Stayed 1 night in June 2012

Great staff”

Good location, helpful staff

The hotel is a bit out-of date, though well located in a walking distance from the centre in a shopping area. Rooms and interiors are rather modest, with those modernist indistinct pictures on the walls. One of the annoyances was the absence of soap dishes which made the basin look slobby. However, everything else was tidy and in a working condition. The staff was indeed great, dedicated to resolving any issues instantly and with an ease.

Reviewed July 02, 2012

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7.0
Very good
Robert from United States
Business traveler
Stayed 3 nights in October 2012

Pleasant stay -comfortable and good location”

location in Salamanca, decent breakfast and service

Well located to Salamanca shops and antiques galleries. Easy walk to Parque del Buen Retiro and to museums such as Prado and Thyssen. Would recommend as very good value - quiet with easy taxi pull in to hotel.

Reviewed October 08, 2012

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9.6
Exceptional
David from United Kingdom
Couple
Standard Room
Stayed 3 nights in June 2017

50th Birthday Surprise - Room Upgraded & in Room Gift!”

As a surprise for my Wife's 50th Birthday I chose this hotel for it's great location, good facilities & value for money. The staff were very helpful & friendly & kindly upgraded our 3 night break. I would recommend this hotel for its location & a peaceful relaxing break.

Reviewed June 17, 2017

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8.8
Excellent
Lukasz from Poland
Couple
Standard Room
Stayed 6 nights in May 2016

Location very close to Retiro park”

Perfect for runners visiting Madrid.

Reviewed June 07, 2016

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9.6
Exceptional
Neil from United Kingdom
Couple
Standard Double
Stayed 2 nights in March 2018

Exceptional”

Nice hotel, perfect location for sightseeing and getting to and from the airport. Simply one of the best breakfasts we’ve ever had. Shame the terrace wasn’t open but overall an excellent stay

Reviewed March 06, 2018

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10.0
Exceptional
Inez from Philippines
Group
Standard Room
Stayed 5 nights in August 2018

very good”

rooms are small and slight noise. beds are very, very comfortable. very clean rooms. very central location. nice rooftop bar. i will stay here again.

Reviewed August 27, 2018

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8.8
Excellent
Daniela from Bulgaria
Couple
Standard Room
Stayed 4 nights in July 2018

Useless pool - very small”

The reason we booked this hotel was the pool and the sun baths at the terrace, but never use them - both are very tiny.

Reviewed July 17, 2018

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123
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