Travelling to Japan? Read all updated requirements before you book.
Facilities, Hakone Ashinoko Hanaori in Hakone
Casual Twin Room - Non-Smoking - Room plan, Hakone Ashinoko Hanaori in Hakone
a boat floating on top of a body of water, Hakone Ashinoko Hanaori in Hakone
a living room filled with furniture and a large window, Hakone Ashinoko Hanaori in Hakone
Lobby, Hakone Ashinoko Hanaori in Hakone
Interior view, Hakone Ashinoko Hanaori in Hakone
Interior view, Hakone Ashinoko Hanaori in Hakone

Removed from saved list

8.9

Excellent

3,075 reviews

3,075 reviews

View41
Housekeeping28
Food & Dining18
See map
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Ōwakudani 2.1 km
Hakone Ropeway 2.2 km
Sengokuhara 2.5 km
Pola Museum of Art 3.0 km
Little Prince Museum 3.6 km
Hakone Venetian Glass Museum 3.7 km
Hakone Shrine / Kuzuryu Shrine Singu 4.4 km
Hakone Gōra Park 4.5 km
The Hakone Open-Air Museum 4.9 km
Odawara Castle 14.3 km
Nearby landmarks
Togendai Station 270 m
Togendai Station General Information Center 410 m
Hakone Visitor Center 430 m
Koenkanri Jimushomae Bus Station 470 m
Campingplatz 660 m
Minami Onsenso Bus Station 760 m
Fukara Canal and Sluice Gate (Heritage Irrigation Facility) 1.0 km
Palace Hotel Hakonemae Bus Station 1.0 km
Hakone Kohan Golf Course 1.2 km
Ubako Onsen Iriguchi Bus Station 1.3 km

Hakone Ashinoko Hanaori

160Tougenndai Motohakone, Hakone, Hakone, Japan, 250-0522 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Sparkling clean

310 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Excellent breakfast

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas. "
Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Sauna

Game room

Luggage storage

Car power charging station

This property is in high demand!

29 travelers have booked today.

Value for money8.5
Distance to city center18.5 km
Location rating8.9
Nearest airportHaneda Airport (HND)
Distance to airport79.0 km

Rooms available at Hakone Ashinoko Hanaori

Deluxe Lake Side Japanese Western Style Room with Open-Air Bath
...
  • Room size: 47 m²/506 ft²
  • Nature view
  • 2 single beds and 1 futon
Enter dates to see prices
Standard Lake Side Room with Open-Air Bath
...
  • Room size: 32 m²/344 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Disabled Access Room
...
  • Room size: 31 m²/334 ft²
  • Lake (partial view) view
  • 2 single beds
Enter dates to see prices
Casual Twin Room with Open-air Bath
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Casual Twin Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Standard Room Nonsmoking
...
  • Room size: 32 m²/344 ft²
  • Nature view
  • 1 futon and 1 sofa bed and ...
Enter dates to see prices
Room
...
  • Room size: 32 m²/344 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Deluxe Japanese/Western-style Room with Open-air Bath
...
  • Room size: 47 m²/506 ft²
  • Lake view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 32 m²/344 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 32 m²/344 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hakone Ashinoko Hanaori?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hakone Ashinoko Hanaori?

A stay at Hakone Ashinoko Hanaori also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Hakone Ashinoko Hanaori has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the ryokan.

Is breakfast offered at Hakone Ashinoko Hanaori?

Wake up to a great buffet breakfast at Hakone Ashinoko Hanaori.

What are my dining options at Hakone Ashinoko Hanaori?

Hakone Ashinoko Hanaori features an on-site restaurant for your dining convenience. Dishes are served in buffet during opening hours.

What is the smoking policy at Hakone Ashinoko Hanaori?

Hakone Ashinoko Hanaori does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hakone Ashinoko Hanaori?

Togendai Station is the closest train, metro, or bus station, about 260 m away from Hakone Ashinoko Hanaori.

What restaurants are nearby Hakone Ashinoko Hanaori?

Restaurants including Bakery & Table, Amazake-chaya Tea House and La Terrazza are popular in Hakone Ashinoko Hanaori’s neighborhood which is known as Hakone.

What popular shopping places are close to Hakone Ashinoko Hanaori?

Shopping options in Hakone Ashinoko Hanaori’s Hakone neighborhood include Hakone Museum of Photography, Shiino Chaya Honjin Hotoriya and Nihon Ichiban, Ashinoko.

What are popular attractions near Hakone Ashinoko Hanaori?

Hakone Ashinoko Hanaori’s location in the Hakone neighborhood makes it close to famous attractions including The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum.

What popular natural sightseeing spots are close to Hakone Ashinoko Hanaori?

Hakone Ashinoko Hanaori’s nearby natural sights include Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park located in the same Hakone area.

See map

Explore the neighborhood

What people love about Hakone Ashinoko Hanaori

  • 10

    Exceptional
    Location

    "Excellent location, beautiful views and clean amenities."

    Wassi

    |

    March 24, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Good onsen, very clean."

    Thitaporn

    |

    March 21, 2023

  • 10

    Exceptional
    Location

    "The location is super close to the boat and gondola station."

    Sophia

    |

    March 17, 2023

Property ranking|Compared to 487 Hakone properties
See all rankings
Cleanliness score
9.5/10
Couples review score
9/10
Value for money score
8.5/10
Location score
8.9/10
Better than
98
%
of Hakone properties
Better than
91
%
of Hakone properties
Better than
89
%
of Hakone properties
Better than
89
%
of Hakone properties
Overall rating:

8.9

Excellent
3,075 reviews
Cleanliness
9.5
Facilities
9.0
Location
8.9
Read all reviews >
What travelers say they love:
Rooms are clean and we had a sofa in the room!
KIAT from Singapore
Family with young children
More about Hakone Ashinoko Hanaori

More about Hakone Ashinoko Hanaori

Hakone Ashinoko Hanaori

Get into the excitement of all great offerings in Hakone as well as its surrounding adventures with a stay at Hakone Ashinoko Hanaori. Sampling the authentic culture of Hakone is easy with a stay at Hakone Ashinoko Hanaori, just 4.9 km from The Hakone Open-Air Museum.
The range of services provided by Hakone Ashinoko Hanaori ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. The ryokan provides shuttle services to help you find what you want in Hakone. Parking is available and free, provided by the ryokan for guests with their own transportation.
The helpful staff at the front desk can assist you with services including luggage storage. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The ryokan is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Hakone Ashinoko Hanaori are fitted with all the amenities travelers need. The ryokan provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Hakone Ashinoko Hanaori include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The ryokan also provides guests with a refrigerator in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the ryokan. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Light snacking is available day or night with the ryokan's vending machines.
Hakone Ashinoko Hanaori promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage and sauna. Hot days can be cool fun with water activities like the fishing. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Visit the sights and local attractions of Hakone during your stay at the ryokan. The most well-known nearby local attraction is Hakone Ropeway which is located just about 2.1 km away. Pose in front of Odawara Castle located 14.3 km away, and you can always show your friends the time you went to Hakone.


Reasons to stay here

Rooms here are cheaper than 98% of accommodations in the city.
Past guests rate facilities here higher than 96% of the city's accommodation.
This ryokan stands above the rest with a cleanliness score that beats 97% of accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9

Most talked about facilities

Food & Dining

13 mentions

Breakfast

10 mentions

View

7 mentions

Housekeeping

7 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Game room
  • Garden
  • Massage
  • Private bath
  • Public bath
  • Sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bottle of water
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Shower
  • Towels

Food and dining

Restaurants on site
季しかり(ときしかり)
  • Cuisine: Japanese
  • Menu: A-la-carte

Location

160Tougenndai Motohakone, Hakone, Hakone, Japan, 250-0522
Excellent
Location

8.9

Airports
  • Haneda Airport (HND)
    79.0 km 1.7 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    89.3 km 1.6 hour drive
Public transportation
  • Togendai Station
    270 m
  • Koenkanri Jimushomae Bus Station
    470 m
Hospital or clinic
  • Hakone Rehabilitation Hospital
    3.7 km
Convenience store
  • Lawson
    2.5 km

What's nearby

Popular landmarks
  • Ōwakudani
    2.1 km
  • Hakone Ropeway
    2.2 km
  • Sengokuhara
    2.5 km
  • Pola Museum of Art
    3.0 km
  • Little Prince Museum
    3.6 km
  • Hakone Venetian Glass Museum
    3.7 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    4.4 km
  • Hakone Gōra Park
    4.5 km
  • The Hakone Open-Air Museum
    4.9 km
  • Odawara Castle
    14.3 km
Nearby landmarks
  • Togendai Station
    270 m
  • Togendai Station General Information Center
    410 m
  • Hakone Visitor Center
    430 m
  • Koenkanri Jimushomae Bus Station
    470 m
  • Campingplatz
    660 m
  • Minami Onsenso Bus Station
    760 m
  • Fukara Canal and Sluice Gate (Heritage Irrigation Facility)
    1.0 km
  • Palace Hotel Hakonemae Bus Station
    1.0 km
  • Hakone Kohan Golf Course
    1.2 km
  • Ubako Onsen Iriguchi Bus Station
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • Restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 07:00 PM.
  • Guests must inform the property of each guest’s gender so that proper room amenities can be set up.
  • Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
  • The property does not serve Halal meals.
  • The property does not offer vegetarian meals.
  • Shuttle bus from the Odawara station to the property is available at 11:15 AM, 2:15 PM, and 4:45 PM. Guests are required to contact the property directly to reserve the transfer.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until19:00
  • Check-out until10:00
Getting around
  • Distance from city center18.5 km
  • Travel time to airport (minutes)120
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 154
  • Room voltage100
  • Year property opened2017
Parking
  • Daily parking fee0 JPY

Property announcements

Guests with food allergies or preferences are advised to notify the property in advance via the Special Request box.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Conditions of use of onsite restaurant
Please wear a mask inside of the restaurant. (Except for eating at your table)
If you have allergies to masks, the property has mouse shields, so please ask the staff.
When using tongs or coffee machines , we'd like to ask you to sanitize your hands.
We also have vinyl gloves for the guest who want to use

Reviews of Hakone Ashinoko Hanaori from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.5
Facilities9.0
Location8.9
Service9.2
Value for money8.5
High score for Hakone
Rating
9+ Exceptional (413)
8-9 Excellent (107)
7-8 Very Good (83)
6-7 Good (18)
<6 Below Expectation (32)
Time of the year
Mar - May (147)
Jun - Aug (88)
Sep - Nov (151)
Dec - Feb (267)

Show reviews that mention 

Showing 653 verified guest comments
12345
10.0
Exceptional
Lai from Hong Kong SAR, China
Group
Standard Room Nonsmoking
Stayed 1 night in February 2020

Exceptional”

Excellent instagram-able spot at the balcony outside the lobby. Wonderful and caring services from handy towel distribution just at the foot spa lounge and onsen changing room, to the perfect room services. Modern decorations and warm ambience in the entire hotel. Lots of resting areas. Perfect lake view from our room balcony. Most importantly, the dinner buffet and breakfast buffet are impeccable - with a wide range of food choices and are exceptionally delicious. Our friends and I agreed it’s the best onsen hotel we’ve ever had so far. Top-notch hotel and hospitality!

Reviewed March 03, 2020

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We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We're looking forward to your next visit. Best regards! Hanaori Reception.

Responded March 03, 2020
Hakone Ashinoko Hanaori
10.0
Exceptional
Tze from United Kingdom
Group
Standard Room Nonsmoking
Stayed 1 night in April 2019

New onsen. Good location and friendly staff”

Their location is next to togendai bus station. Very convenient. Not sure why the review keep saying it’s difficult to travel there. I booked the shuttle bus to be picked up by hotel at odawara however I missed the station so I am unable to get there. I emailed them and they gave me a call and follow up. Very responsible staff. Dinner and breakfast are okay. It was very busy due to public holiday but I don’t feel crowded at onsen. We still enjoyed the time we spent there. Would like to stay there again.

Reviewed May 13, 2019

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Thanks for leaving us such a wonderful review. We are glad that you loved our services. We're looking forward to welcome you again. Best regards! Hanaori Reception.

Responded May 17, 2019
Hakone Ashinoko Hanaori
10.0
Exceptional
Daniel from Japan
Family with young children
Standard Room Nonsmoking
Stayed 1 night in December 2021

Could not believe it!”

I have to say I wasn’t expecting much. Actually not knowing what to expect would be the right phrase. But my family and I were absolutely blown away. The outdoor spa was out of this world and truly something everyone should experience. Food was great the staff were super nice and the view from the room was breathtaking!

Reviewed December 23, 2021

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Thank you for reviewing your recent stay at Hakone Ashinoko Hanaori. We're thrilled to learn you had an enjoyable experience at our hotel. The beauty of Lake Ashi, that you can enjoy in our open bath will change depending on seasons. We hope we can welcome you again on your next trip to Hakone.

Responded December 24, 2021
Hakone Ashinoko Hanaori
9.6
Exceptional
wing from Hong Kong SAR, China
Couple
Standard Lake Side Room with Open-Air Bath
Stayed 1 night in December 2019

Excellent location, excellent view”

Location next to Lake Ashinoko gives an excellent view. Only 4 minutes on foot to Togendai Ropeway for visiting Okuwadani and pier for the Pirate ship ride. Very good selection of public onsens ( 5-6 hotspring pools) inside the hotel. Although one doesn’t get dinner served inside one’s room in a ryokan style, buffet breakfast and dinner are reasonably good with a lot of choices. Everywhere in the hotel is spotless, extremely clean.

Reviewed December 16, 2019

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Thank you for the such a nice review. We do take pride in catering to our guests’ needs the best way we can. We're looking forward to your next visit. Best regards! Hanaori Reception.

Responded December 17, 2019
Hakone Ashinoko Hanaori
10.0
Exceptional
Sin from Hong Kong SAR, China
Solo traveler
Stayed 1 night in February 2019

I love this hotel”

It would be good for customers if the hotel can provide more transporting information. Cause I have to ask those info by email, however, the information is not accurate. Other then that everything was good. I love staying in this hotel.

Reviewed March 05, 2019

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Thank you for giving us a perfect rating and feedback about our hotel. We appreciate your suggestion. We're looking forward to your next visit. Best regards! Hanaori Reception.

Responded March 07, 2019
Hakone Ashinoko Hanaori
10.0
Exceptional
Sze from Hong Kong SAR, China
Solo traveler
Casual Twin Room with Open-air Bath
Stayed 1 night in November 2019

impressively experience”

buffet dinner is designed in every detail, under Meteorite cuisine but all tiny dishes are very designed and many choices. food is great, location is great and the room is great even not as big as ordinary tatami styled in other traditional onsen resorts.

Reviewed November 24, 2019

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Thank you for your excellent review of your recent stay with us. I am delighted to read that you had great experience in Hanaori. Thank you for your time and we hope to have pleasure to welcome you again on your another vacation. Yours sincerely, Hakone Ashinoko Hanaori reception

Responded November 25, 2019
Hakone Ashinoko Hanaori
10.0
Exceptional
Janice from Hong Kong SAR, China
Group
Stayed 1 night in February 2019

Good location and view ”

Easy to find - just next to the cable car station The hot spring in from of the front desk is great! Good to have buffet for the dinner where you could have many choices

Reviewed October 13, 2019

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Thank you very much for your excellent review of your recent stay. I am delighted to read that you had a great experience and enjoyed everything in Hanaori. Once again, thank you for your time and we hope to pleasure to welcome you again to Hakone on your another vacation. Your sincerely, Hanaori reception

Responded October 13, 2019
Hakone Ashinoko Hanaori
9.6
Exceptional
Silvia from Singapore
Couple
Stayed 1 night in January 2020

Amazing bath experience ”

We loved everything about our experience here. We were provided a few choices of outfits, a very nice and spacious room and good bathing amenities. The baths were definitely the highlight of the experience, especially the lake-facing outside pool. Our reservation included dinner and breakfast. Both of them were nice, but not spectacular. But you could tell that the quality of the ingredients used was good. The location of the hotel is perfect, as it’s just besides the ropeway station and it faces the lake. Definitely recommended. I just wished we had a few more days here!

Reviewed January 12, 2020

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Thank you for your excellent review of your recent stay with us. I am delighted to read that you loved our hot spring facilities and had great experience in Hanaori. Thank you for your time and We hope to have pleasure to welcome you back to Hakone on your another vacation. Yours Sincerely, Hakone Ashinoko Hanaori reception

Responded January 13, 2020
Hakone Ashinoko Hanaori
10.0
Exceptional
Lim from Singapore
Group
Standard Room Nonsmoking
Stayed 3 nights in May 2019

Great place to stay ”

Very tranquil surroundings. Million dollar view with Lake Ashi. Food was delicious and diverse. Will greatly miss sitting outside in the foot onsen.

Reviewed May 24, 2019

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Thank you for your excellent review of your recent stay with us! I am delighted to read that you had a great experience in Hanaori and that our staff has taken such a great care of you! Once again thank you for your time and we are looking forward to welcome you back to Hakone Ashinoko Hanaori in the future.

Responded May 27, 2019
Hakone Ashinoko Hanaori
10.0
Exceptional
Chien-Liang from Taiwan
Group
Standard Room Nonsmoking
Stayed 1 night in May 2019

Family Tour”

Great stay in Hakone. New hotel (just celebrating their first anniversary) with good view and service. I will definitely come back and stay for more days.

Reviewed May 21, 2019

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Dear Chien-Liang-san Thank you for your excellent review of your recent stay with us! I am delighted to read that you had a great experience in Hanaori and that our staff has taken such a great care of you! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Hakone Ashinoko Hanaori in the future. Reception Hakone Ashinoko Hanaori

Responded May 27, 2019
Hakone Ashinoko Hanaori
10.0
Exceptional
Juz from Japan
Couple
Standard Room Nonsmoking
Stayed 1 night in February 2021

Perferct!”

Location, view, food and staffs were very good. I had a wonderful holiday! I am hightly recommend!

Reviewed March 03, 2021

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Thank you so much for your compliment. it is our pleasure to hear that you enjoyed your stay. We look forward to your next visit.

Responded March 05, 2021
Hakone Ashinoko Hanaori
10.0
Exceptional
Patricia from United States
Family with teens
Casual Twin Room with Open-air Bath
Stayed 2 nights in April 2019

Exceptional”

Great place and food. I really enjoyed it. They even have a shuttle bus back to Odawara station. Nice friendly staff too.

Reviewed April 12, 2019

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We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We're looking forward to your next visit. Best regards! Hanaori Reception.

Responded April 12, 2019
Hakone Ashinoko Hanaori
10.0
Exceptional
CHUN from Hong Kong SAR, China
Family with young children
Casual Twin Room - Non-Smoking
Stayed 1 night in July 2018

Exceptional”

Super nice view! Love the simple decor in this hotel. Kaiseki dinner buffet was something new to us. We enjoyed the stay very much!

Reviewed May 02, 2019

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Thank you for feedback regarding your stay. We glad to know you had a good time with our hotel. We look forward to see you. Hanaori reception

Responded May 03, 2019
Hakone Ashinoko Hanaori
9.2
Exceptional
Puay
Family with teens
Standard Room Nonsmoking
Stayed 1 night in December 2019

Exceptional”

Beautiful resort located right in front of Lake Ashi! We drove here (free parking!) but I believe it should also be very accessible by ropeway and the pirate ship. The ropeway station and pirate ship port are right opposite the hotel. Kids loved the hot foot bath at the lobby. We had a nice hot foot bath while admiring the amazing scenery. Small towels are provided so that you can wipe your feet dry after your foot bath. Complimentary drinks are provided at check in. Price was inclusive of buffet breakfast and buffet lunch. Mainly Japanese cuisine was served (which I love), but the kids did not appreciate Japanese food as much as the adults do.

Reviewed December 19, 2019

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Thank you for your review of your recent stay with us. I am delighted to read that you enjoyed everything in Hanaori and had a great time in Hakone. Once again, thank you for your time and we hope to have pleasure to welcome your family again on your another vacation. Yours sincerely, Hakone Ashinoko Hanaori reception

Responded December 20, 2019
Hakone Ashinoko Hanaori
9.2
Exceptional
Jackie from Australia
Couple
Casual Twin Room with Open-air Bath
Stayed 1 night in October 2019

Laiyee from Sydney ”

Very nice decorated hotel, just minutes from togendai station. Friendly staff, it was a rainy day when we arrived & they let us check in one hour earlier at 2 pm. The room was comfortable & the onsen in our room was very relaxing. The public bath was very clean & nice. My husband & I particularly enjoyed having a drink while dipping our feet in the foot bath, very cozy since it was a cool night when we stayed . They also provide you with yukatas & night wears. The breakfast & dinner buffet were average. But overall a very nice hotel, Highly recommended 👍

Reviewed October 29, 2019

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Thank you very much for your review of your recent stay with us! I am delighted to read that you had a great experience and our staff had taken such great care of you. Once again, thank you for your time and we hope to have pleasure to welcome you again on our another vacation. Yours sincerely, Hakone Ashinoko Hanaori reception

Responded October 31, 2019
Hakone Ashinoko Hanaori
10.0
Exceptional
Liancheng from China
Family with teens
Casual Twin Room - Non-Smoking
Stayed 1 night in January 2020

very good”

The view ,room,food,acception,service...all about the hotel is very good, deep expression, pefect.

Reviewed January 21, 2020

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Thank you for your excellent review of your recent stay with us. We hope to have pleasure to welcome you back to Hakone on your another vacation. Yours Sincerely, Hakone Ashinoko Hanaori reception

Responded January 21, 2020
Hakone Ashinoko Hanaori
9.6
Exceptional
Syndra from France
Couple
Standard Room Nonsmoking
Stayed 2 nights in September 2019

Peaceful stay”

We really liked the hotel, our room had a view on the lake, it was so peaceful. We enjoyed the private bath and the good food. Just on minor comment : the hotel capacity is large so there is a lot of people in the room for breakfast and dinner. However there is a lot of choice and the overall sound is not too much.

Reviewed September 15, 2019

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We’re glad to hear you had a pleasant stay with us this last weekend. Thank you so much for your feedback about Hanaori. We hope you come back soon. Best regards! Hanaori Reception.

Responded September 17, 2019
Hakone Ashinoko Hanaori
9.6
Exceptional
Emi
Group
Standard Room Nonsmoking
Stayed 2 nights in April 2019

Very clean and nice staffs. Location is very convenient for Ashinoko and all other locations”

It is one-year old hotel and very clean. The location is very convenient for most of sightseeing.

Reviewed April 25, 2019

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Thank you for your positive comments. We hope that you enjoyed your stay with us! We're looking forward to your next visit. Best regards! Hanaori Reception.

Responded April 26, 2019
Hakone Ashinoko Hanaori
9.6
Exceptional
LAU from Singapore
Couple
Casual Twin Room with Open-air Bath
Stayed 1 night in January 2020

Very Nice Onsen hotel”

1st time to stay in Hakone and it was a beautiful place. The room I booked with onsen it in was wonderful. I also like the room and the buffet dinner was good. Will go again next time.

Reviewed March 04, 2020

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Thank you for your review of your recent stay with us. I am delighted to read that you had a great time and experience in Hakone. Thank you for your time and we hope to have pleasure to welcome you again on your another vacation. Yours Sincerely, Hakone Ashinoko Hanaori reception

Responded March 05, 2020
Hakone Ashinoko Hanaori
10.0
Exceptional
PAUL from Taiwan
Family with young children
Standard Room Nonsmoking
Stayed 1 night in August 2019

excellent ”

very nice hotel. good location, facility is new, offer shuttle bus services.

Reviewed July 25, 2020

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Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay. We would like to ensure that we’re improving our buffet also. We're looking forward to having you again as a guest in our hotel.Best regards! Hanaori Reception.

Responded August 01, 2020
Hakone Ashinoko Hanaori
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