Hakuba Tokyu Hotel
4688 Ooaza Hokujou, Hakuba-mura, Kita-azumi-gun, Hakuba, Hakuba, Japan - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
Facilities
Bicycle rental
Car park
Shuttle service
Free Wi-Fi in all rooms!
Hot tub
Front desk [24-hour]
Luggage storage
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Family ski holiday”
Great hotel and fabulous location however the real difference was the staff. The entire concierge and front desk team were amazing and nothing was too much trouble. The level of service and commitment to ensuring we had a fun and relaxing holiday was at a a 6 star level.
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Worth the $$$”
This hotel has everything you need for an amazing stay in the snow. The best location, every mountain bus comes right to the door. Fantastic staff, definitely go above and beyond. could not fault this hotel.
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Very good service”
Staff was very helpful, nice buffet breakfast each morning. Rooms were big however the showers could do with a renovation.
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Week long stay in Hakuba”
We at stayed at the Tokyu hotel in Hakuba just over a week ago. We enjoyed our stay all in all. We had the included breakfast every day, it was pretty got with a balance of western and Japanese fare. We also tried the pub did and French restaurant. The pub food was pretty good (although quite expensive). The fresh food was even more expensive and nothing to write home about. We really liked the hotel provided smartphone with free intentional calls. Also enjoyed a nice Onsen at the end of a long day of skiing. There was a locker and drying room for all your equipment. The drying room was a bit cramped. There were lots of other dining options close by and fairly frequent shuttle buses to the resorts and town. The room itself is big enough with our only real complaint being the twin bed setup which isn't ideal for couples that like to sleep together. Aside from the fairly average snow conditions (by Japanese standards), we really enjoyed our stay here.
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Great Hotel”
Shuttle bus, and ski locker be provide. All facilities of onsen perfect.
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Exceptional”
Loved Onsen Surprised no room service
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Excellent”
Lovely hotel - well positioned and shuttle bus stops at the door for all ski mountains - unfortunately not ski in/out but lovely otherwise - short walk into town and nice outdoor onsen facilities
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Great (expensive) ski lodge”
Has all the extras you need to make a ski trip great. But you'll pay for them with expensive rentals, food and drinks
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Overrated hotel”
-With the price set up so high, I would expect a better room, better service. -hotel staff need to have better English +Japanese restaurant is very good: great food and nice staff +Drying room is perfect for skin vocation
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The lady manager in the night shift rejected our request of shuttle bus service”
So far so good of the stay from 02-04 March but the lady manager on 03 March asked her staff to tell us "no service available - full booked" on 04 March 12noon but I did know they speak in Japanese that it was due to lunch hour and they lie to the customer... that make us very upset and had to re-arrange the trip unfortunately...
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Great hotel at Hakuba”
I'd recommend this hotel to those who would like to stay near the happo one slope. The room I stayed in is clean and spacious. It also comes with a balcony with nice snow view. There is a wide variety of food choice (both Japanese and western food) for breakfast. The outdoor onsen is amazing after a day of skiing. I'd like to thank the staff for their exceptional service, very helpful in dinner reservation and even offer to drive us to town after realising we missed the night shuttle.
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Perfect location for a snowboarding holiday. ”
Great hotel to stay at if you are wanting to access the slopes. The restaurant at the hotel is over priced but I would certainly stay again and eat elsewhere.
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Excellent”
We had a room that was a good size for our group of 3 Adults, the room we were allocated had views of Happo. Our package came with breakfast and dinner. There was a good spread of food for breakfast consisting of both Japanese and Western styled food items. Our Japanese dinner was excellent, although the portions looked small but there was ample courses to keep you full. The staff that worked at the restaurants and bar were attentive and very friendly.
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Fantastic 20th wedding anniversary holiday”
Staff were always helpful. The onsen in the hotel was the best especially after a day of skiing. . We had a beautiful view of the winter garden from our window. Wifi was strong everywhere in the property.
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Good but old hotel”
Was disappointed when the view from our balcony does not look like advertised and the out door onsen was closed due to the snow. Overall experience was decent but the hotel is old, not really worth the price we pay
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Rooms are a good size for families”
Overall very good, nice onsen with full toiletries provided. Good opening onsen hours from 5am-1am almost open for 20hours good for people who want to start their day early during winter season.
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Great place to stay”
Exceptional staff always willing to help. Made our stay so easy! Thanks guys!!
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a very nice stay”
everything is good except they dont have a 24 hrs convenient store around and too bad the outdoor onsen never opened at our stay.
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Pleasant stay”
Pleasant stay
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First snow resort.”
I truly enjoyed my time here. Room were very clean, onsen's great (very privacy), breakfast buffet's splendid, within walking distance of 5min to Rhythm ski/sb gear rental shop and centralised area to other slopes and also the bus terminal.
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