Exterior view, Halong Paloma Cruise in Hạ Long
Panoramic Suite - View, Halong Paloma Cruise in Hạ Long
Balcony/terrace, Halong Paloma Cruise in Hạ Long
Restaurant, Halong Paloma Cruise in Hạ Long
Bathroom, Halong Paloma Cruise in Hạ Long
Balcony/terrace, Halong Paloma Cruise in Hạ Long
Food and beverages, Halong Paloma Cruise in Hạ Long

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8.8Excellent

457 reviews

457 reviews

Service 9.3
Location 9.1
Cleanliness 8.8
Facilities 8.6
Value for money 8.5
Room comfort and quality 8.4
See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Parking
Available
Popular landmarks
Bai Chay Bridge
1.3 km
Dong Thien Cung
6.0 km
Dau Go Gotto
6.3 km
Hon Ga Choi Island
7.7 km
Soi Sim Island
11.7 km
Closest landmarks
Bai Chay Beach
500 m
Dragon Park
520 m
Ha Long Queen Cable Car
620 m
Sun World Ha Long Park
630 m
Sun World Ha Long Complex
660 m
Boat/cruise
Newly renovated

Halong Paloma Cruise

Ha Long, Hạ Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ha Long, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Hygiene Plus

Inside city center

Front desk [24-hour]

Airport transfer

Great food & dining

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Sauna

Spa

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Hạ Long every 4 minutes on Agoda.com
Value for money8.5
Location rating9.1
Nearest airportCat Bi International Airport (HPH)
Distance to airport37.4 km

Rooms available at Halong Paloma Cruise

Excellent
Room comfort & quality

8.4

Family Executive Suite Cabin - 2 Days 1 Night
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Family Executive Suite Cabin - 3 Days 2 Nights
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Premium Ocean View Double/Twin Cabin - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Paloma Suite - 2 Days 1 Night
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Paloma Suite - 3 Days 2 Nights
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Premium Ocean View Double/Twin Cabin - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Ocean View Double/Twin Cabin - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Ocean View Double/Twin Cabin - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Family Suite with Balcony
...
  • Room size: 27 m²/291 ft²
  • Ocean view
  • 1 single bed and 1 double b...
Enter dates to see prices
Deluxe Ocean View Room
...
  • Room size: 18 m²/194 ft²
  • Ocean view
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

Does Halong Paloma Cruise provide airport transfer?

Halong Paloma Cruise offers airport transfer service upon request! Additional costs may apply. To request, check the box on the booking form just before the payment page.

What sort of non-water sports and outdoor activities are accessible at Halong Paloma Cruise?

Halong Paloma Cruise includes non-water sport and outdoor activities such as hiking trails for you to take joy in.

Does Halong Paloma Cruise offer laundry services?

Yes! Halong Paloma Cruise offers laundry service at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

What kinds of facilities are available for children at Halong Paloma Cruise?

While on holiday retreat with your loved ones, your children can also enjoy the fun in sports and recreation facilities offered at Halong Paloma Cruise such as children's playground.

What is the average travel time to the nearest airport from Halong Paloma Cruise?

The average travel time to get from Halong Paloma Cruise to the airport is 210 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

What is the minimum age requirement for guest at Halong Paloma Cruise?

Halong Paloma Cruise only allows visitors that are above 2 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more choices.

How many floors does Halong Paloma Cruise have?

Halong Paloma Cruise has a total of 4 floors.

In which languages can Halong Paloma Cruise's personnel communicate?

Halong Paloma Cruise can speak in 4 languages and supports widely used languages such as English and Spanish for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the typical rating that past Business travelers' have given to Halong Paloma Cruise?

Verified business travelers that have stayed at this property have given Halong Paloma Cruise an average rating of 9.6. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to Halong Paloma Cruise?

Verified families with young children that have stayed at this property have given Halong Paloma Cruise an average rating of 9.0. You can look up more complete customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Halong Paloma Cruise?

The closest airport to Halong Paloma Cruise is Noi Bai International Airport, 133.0 km away.

What people love about Halong Paloma Cruise

  • 10

    Exceptional
    Spaciousness

    "The bedroom, bathroom and balcony accommodations were very large and comfortable."

    SEANNE

    |

    January 19, 2023

  • 10

    Exceptional
    Staff 

    "We also have enjoy the spa, it is very good service."

    Hing

    |

    May 3, 2023

  • 10

    Exceptional
    Staff 

    "Staff were so lovely and attentive."

    Niharika

    |

    February 12, 2023

Property ranking|Compared to 1,049 Hạ Long properties
Room comfort score
8.4/10
Location score
9.1/10
Service score
9.3/10
Cleanliness score
8.8/10
Better than
97
%
of Hạ Long properties
Better than
92
%
of Hạ Long properties
Better than
92
%
of Hạ Long properties
Better than
88
%
of Hạ Long properties
More about Halong Paloma Cruise

More about Halong Paloma Cruise

Halong Paloma Cruise

Chill out and unwind properly in Hạ Long when you book a room at Halong Paloma Cruise. Located right in the city center, Halong Paloma Cruise saves you time and stress by letting you wake up right where you want to be.
Halong Paloma Cruise offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the cruise's free Wi-Fi. Getting from and back to the airport can be easily arranged with the cruise's airport transfer services. Taxi, car hire and shuttle services provided by the cruise make exploring Hạ Long even more convenient.
Guests can enjoy convenient available parking right at the cruise. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the cruise's ticket service and tours. Packing light is possible at Halong Paloma Cruise thanks to the cruise's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by cruise.
Enjoy the services offered at Halong Paloma Cruise from the convenience of your guestroom. For your comfort, some rooms at the cruise are equipped with blackout curtains and air conditioning. Some rooms at Halong Paloma Cruise even come with extra design features such as a balcony or terrace. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
Halong Paloma Cruise also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Halong Paloma Cruise. Enjoy the morning bliss with a sip of good coffee at the cafe located in the cruise. A variety of convenient and tasty dining options are waiting for you at the cruise, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the cruise's karaoke rooms and bar.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Halong Paloma Cruise offers unique recreational opportunities for all guests. Be sure to spend some time exploring the beach, which is accessible directly from the cruise. End your days in total relaxation with a visit to the massage, spa and sauna. Cool off on hot days by joining water-world activities like fishing and non-motorized water sports.
Fun in the water is easy with aquatic activities available, like boats and canoes. Engage in some easy evening fun with other guests with the cruise's hiking trails. Get social at the cruise's library and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Don't miss out on all that Hạ Long has to offer during your stay at Halong Paloma Cruise. The most famous landmark nearby is Dau Go Gotto just 6.2 km away. Are you ready to make a real escape? Take the ocean adventure further with a day trip to Hon Ga Choi Island located 7.6 km away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Ranking higher than 92% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Food & Dining

57 mentions

Housekeeping

9 mentions

View

7 mentions

Internet

3 mentions

Languages spoken
  • English
  • French
  • Spanish
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Canoeing
  • Fishing
  • Foot bath
  • Game room
  • Hiking
  • Karaoke
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Complimentary tea
  • Desk
  • Fan
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Shower
  • Toiletries
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Asian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Asian, Chinese, Local

Location

Sun Group International Cruise Port (Sun Group Port) - Thuong Cang road, Halong city, Quang Ninh province, Vietnam, Ha Long, Hạ Long, Vietnam, 200000
Exceptional
Location

9.1

Airports
  • Cat Bi International Airport (HPH)
    37.4 km
Public transportation
  • Halong Train Station
    5.2 km
Hospital or clinic
  • Bệnh viện Đa khoa Vinmec Hạ Long
    1.7 km
Shopping
  • Bai Chay Commercial Center
    760 m
Convenience store
  • Thu Huong Convenience Store
    1.9 km
Cash withdrawal
  • ATM
    1.8 km

What's nearby

Popular landmarks
  • Bai Chay Bridge
    1.3 km
  • Dong Thien Cung
    6.0 km
  • Dau Go Gotto
    6.3 km
  • Hon Ga Choi Island
    7.7 km
  • Soi Sim Island
    11.7 km
  • Sung Sot Cave
    12.7 km
  • Luon Caves
    14.2 km
  • Cua Van Fishing Village
    17.6 km
Nearby landmarks
  • Bai Chay Beach
    500 m
  • Dragon Park
    520 m
  • Ha Long Queen Cable Car
    620 m
  • Sun World Ha Long Park
    630 m
  • Sun World Ha Long Complex
    660 m
  • Vinmart+
    740 m
  • Bai Chay Commercial Center
    760 m
  • BoMi Mart
    780 m
  • G7 Mart
    840 m
  • Bai Chay Bridge
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Infant 2-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please be informed about check-in time restriction and requirement as below:

    The cruise embarkation starts at between 12:00 PM - 12:30 PM (noon) at Halong Paloma Office, at Vinashin Wharf, No 6A Le Thanh Tong str, Hon Gai, Ha Long City, Quang Ninh, Vietnam. (The office is opposite Phù Đổng Restaurant). Later check in can be arranged by tender boat (extra charges applied).

    It is the regulation for cruises to register guests’ information with Halong Bay Management Authority and Port Authority Permits at least 24 hours in advance of cruise boarding date. So the following information must be submitted to cruise staff at least 24 hours prior to the boarding date. Otherwise the guest may not be allowed to be onboard.

    The information need to be submitted: full name, gender, date of birth of each member, passport number, nationality, Vietnamese visa – if required, valid date of visa.
  • The room rate does not include bus transfer or private car. The bus or private car picks up the guests from hotels located in Hanoi Old Quarter Area or some hotels near Westlake. The pickup time at hotels in Hanoi Old Quarter is at between 7:30 AM - 8:00 AM, at hotels in Westlake is at between 7:10 AM - 7:30 AM. Outside this area, the guests will be picked up at Paloma Office (3rd floor, 37 Le Van Huu Street, Hoan Kiem, Hanoi). The drop off time at hotels after cruise finishes is at 4:30 PM - 5:00 PM every day.
  • Bus transfer or private car transfer is subjected to extra charges. Guests are required to provide the hotel name, address and contact number in Hanoi at least 24 hours in advance for the pick-up service. Please contact the cruise in order to be arranged pick-up service.
    The property provides round trip shuttle bus service between Hanoi and Halong at an additional charge. Please contact the property for more information.
  • An advance registration is required with full name, date of birth, nationality, passport number or ID, visa expiry date for all Passengers. A valid passport or ID is required upon check-in on board.
  • Please note that all-inclusive package will start at lunch time and will finish after lunch on day of departure and includes:
    - In-house English-speaking tour guide
    - Luxury cabins and suites with A/C and en-suite bathroom
    - Hairdryer and slippers
    - In house phone
    - Full-board meals (Asian and Vietnamese A La Carte)
    - Cabin service
    - Wine selection
    - Kayaking, swimming
    - Cave visiting
    - Floating fishing village
    - Morning Tai Chi
    - Cooking class
    - Sunset party, happy hour
    - Squid fishing
    - Safety facilities and first-aid equipment
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from11:30
  • Check-in until12:00
  • Check-out from10:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Travel time to airport (minutes)210
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 20
  • Room voltage220
  • Year property opened2009
  • Most recent renovation2022
  • License Id / Local Tax ID/ Entity NameDeluxe Ocean View 2D1N, Premium Sea View 2D1N, Panoramic Suite
Parking
  • Daily parking fee150000 VND

Reviews of Halong Paloma Cruise from real guests

Provided by verified guests of Agoda
8.8
Service9.3
Location9.1
Cleanliness8.8
Facilities8.6
Value for money8.5
Room comfort and quality8.4
High score for Hạ Long
Rating
9+ Exceptional (150)
8-9 Excellent (73)
7-8 Very Good (42)
6-7 Good (11)
<6 Below Expectation (12)

Show reviews that mention 

Showing 288 verified guest comments
12345
10.0
Exceptional
Niharika from Thailand
Couple
Deluxe Ocean View Room
Stayed 1 night in February 2023

A must do! ”

We were so pleasantly surprised by how luxurious this cruise was - wish we had booked for longer! Travelled mid week so only 14 people for a 40 capacity cruise. Staff were so lovely and attentive. The food was excellent, 5 course lunch followed by a delicious buffet in the evening which included grilled oysters and clams. Really well planned itinerary and other amenities such as a small spa (massages were excellent) and cinema room. Would recommend to anyone and amazing value for money.

Reviewed February 13, 2023
10.0
Exceptional
SEANNE from United States
Solo traveler
Deluxe Ocean View Room
Stayed 1 night in January 2023

Exceptional”

I took the Eva Cruise in mid January and while the weather was cold, the boat and activities were very nice and well planned. The manager and staff were outstanding, very friendly and professional. The bedroom, bathroom and balcony accommodations were very large and comfortable. I highly recommend this cruise.

Reviewed January 19, 2023
10.0
Exceptional
Guy from United Kingdom
Couple
Panoramic Suite
Stayed 2 nights in March 2023

Great Cruise Line”

Unfortunately a week before going on the cruise the boat had to go for unexpected repairs. The company put us onto another boat and upgraded us. Throughout all this we were kept up to date on everything from a minibus from Hanoi and return to the airport. We would have no hesitation in recommending Paloma.

Reviewed March 08, 2023
10.0
Exceptional
Hing from Malaysia
Couple
Deluxe Ocean View Room
Stayed 1 night in May 2023

Must stay ....”

In cruise have a lot activity, it won't feel boring. We also have enjoy the spa, it is very good service. And the crew all very helpful and friendly.

Reviewed May 03, 2023
10.0
Exceptional
Nguyen from Vietnam
Couple
Deluxe Ocean View Room
Stayed 1 night in September 2022

What a wonderful 2 day/1 night trip with Halong Paloma Cruise”

We had a wonderful trip with Paloma Cruise recently. All the staff was so helpful, friendly and informative. We really loved visiting the Vung Vieng floating fishing village, beach, cave tour. Do not miss kayaking activity, it was so lovely. Highly recommend to all travelers!

Reviewed September 06, 2022
12345
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