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Exterior view, Oriana Boutique Hotel and Spa in Hanoi
Deluxe Room with Fan - Guestroom, Oriana Boutique Hotel and Spa in Hanoi
Lobby, Oriana Boutique Hotel and Spa in Hanoi
Lobby, Oriana Boutique Hotel and Spa in Hanoi
Interior view, Oriana Boutique Hotel and Spa in Hanoi
Bathroom, Oriana Boutique Hotel and Spa in Hanoi
Bathroom, Oriana Boutique Hotel and Spa in Hanoi

Removed from saved list

9.0

Exceptional

1,519 reviews

1,519 reviews

Breakfast47
Housekeeping46
View7
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Fivimart Aupermkt
20 m
Hang Dau Street
90 m
Do Manh Cuong Boutique
110 m
Thang Long Water Puppet Theatre
130 m
Hong Ha Anh Silk
130 m
Popular landmarks
Old Quarter
510 m
St. Joseph's Cathedral
630 m
Vietnamese Women's Museum
970 m
Hoa Lo Prison
1.1 km
Vietnam Military History Museum
1.5 km
Closest landmarks
Jade Island
260 m
Ngoc Son Temple
260 m
Vietnam Moontravel
280 m
Embassy of Ireland
300 m
Hanoi Young Pioneer Palace
300 m
2021

Oriana Boutique Hotel and Spa

38 Lo Su street, Old Quarter, Hoan Kiem district, Hanoi city, Vietnam, Hoan Kiem District, Hanoi, Vietnam, 100000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hoan Kiem District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Hanoi

Top Value

Check-in [24-hour]

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Spa

Sauna

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Value for money9.1
Distance to city center0.1 km
Location rating9.4
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.5 km

Rooms available at Oriana Boutique Hotel and Spa

City View Double Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Deluxe Room with Fan
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Suite Balcony City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Family Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds
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Junior Suite
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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Double Deluxe City View
...
  • Room size: 25 m²/269 ft²
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Triple Room for 2-3 people - Family Only
...
  • Room size: 30 m²/323 ft²
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Suite with Balcony
...
  • Room size: 35 m²/377 ft²
  • Garden view
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Suite with City View
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
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Executive Suite
...
  • Room size: 35 m²/377 ft²
  • Courtyard view
Enter dates to see prices

Frequently asked questions

What dining options are available at Oriana Boutique Hotel and Spa?

Oriana Boutique Hotel and Spa has a diverse selection of restaurant and food options for you to experience while staying at this property, which include Western cuisine, Asian cuisine, Buffet in restaurant, and Vegetarian restaurant.

Does Oriana Boutique Hotel and Spa have bars on-site?

Experience your holiday the ideal way with a beverage in your hand at Oriana Boutique Hotel and Spa's bar readily available right in front of your doorstep for when you need a sip or two.

Does Oriana Boutique Hotel and Spa offer dry cleaning services?

Yes! Oriana Boutique Hotel and Spa offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What actions does Oriana Boutique Hotel and Spa take in terms of hygiene, safety, and cleanliness?

Oriana Boutique Hotel and Spa meet our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, first aid kit, body thermometer, temperature check for guests and staff, free face masks, and doctor/nurse on call for all rounded safety precautions and hygiene protocols.

Does Oriana Boutique Hotel and Spa provide an option for contactless check-in and check-out?

At Oriana Boutique Hotel and Spa, guests can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

What bars are nearby Oriana Boutique Hotel and Spa?

While lounging at Oriana Boutique Hotel and Spa, enjoy your evening or night out at Mao's Red Lounge or Bia Hoi 68 Hang Quat to get the most out of your nightlife.

What public parks are close by Oriana Boutique Hotel and Spa?

While lodging at Oriana Boutique Hotel and Spa, enjoy your morning or evening stroll at nearby park which include Vườn hoa Cửa Nam, Vườn hoa Hàng Đậu, and Vườn Bể Cảnh.

How many rooms does Oriana Boutique Hotel and Spa have?

Oriana Boutique Hotel and Spa has a total of 30 rooms.

What is the typical rating that verified Business travelers' have given to Oriana Boutique Hotel and Spa?

Verified business travelers that have stayed at this property have given Oriana Boutique Hotel and Spa an average rating of 8.8. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Oriana Boutique Hotel and Spa?

The nearest train, metro, or bus station is Hanoi Railway Station, 1634.93 m away from Oriana Boutique Hotel and Spa.

Is breakfast offered at Oriana Boutique Hotel and Spa?

Visitors can enjoy breakfast offered with an additional charge of 250000 VND for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Oriana Boutique Hotel and Spa

  • 10

    Exceptional
    Cleanliness

    "Clean room and they’re all friendly and accomodate."

    Arleen

    |

    May 1, 2023

  • 9.6

    Exceptional
    Cleanliness

    "The Hotel was nice and clean."

    shitij

    |

    April 5, 2023

  • 7.6

    Very good
    Location

    "Great location."

    Leslie

    |

    April 4, 2023

Property ranking|Compared to 3,653 Hanoi properties
See all rankings
Service score
9.6/10
Location score
9.5/10
Value for money score
9.1/10
Cleanliness score
9/10
Better than
99
%
of Hanoi properties
Better than
98
%
of Hanoi properties
Better than
96
%
of Hanoi properties
Better than
95
%
of Hanoi properties
Overall rating:

9

Exceptional
1,519 reviews
Cleanliness
9.0
Facilities
8.4
Location
9.4
Read all reviews >
What travelers say they love:
Good location, friendly and helpful staff.
Wen from Sint Maarten (Netherlands)
Group
More about Oriana Boutique Hotel and Spa

More about Oriana Boutique Hotel and Spa

Oriana Boutique Hotel and Spa

See the best of Hanoi with a stay at Oriana Boutique Hotel and Spa, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Hanoi is easy with a stay at Oriana Boutique Hotel and Spa, just 510 m from Old Quarter.
The range of services provided by Oriana Boutique Hotel and Spa ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Hanoi.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms at Oriana Boutique Hotel and Spa are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Oriana Boutique Hotel and Spa include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Oriana Boutique Hotel and Spa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Oriana Boutique Hotel and Spa lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage, spa and sauna.


Around the property

There are many attractions to discover within close proximity to Oriana Boutique Hotel and Spa. Engage in the city's best art at Vietnam Museum of Ethnology located 5.8 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

This hotel scores higher than 95% of the city's accommodations on value for money
This hotel scores higher than 97% of accommodations in the city for its location.
This hotel stands out for its staff and service, scoring higher than 98% of the city's accommodation.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

41 mentions

Housekeeping

24 mentions

Food & Dining

8 mentions

Internet

1 mention

Languages spoken
  • English
  • Japanese
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • Asian
  • Continental
  • Buffet

Location

38 Lo Su street, Old Quarter, Hoan Kiem district, Hanoi city, Vietnam, Hoan Kiem District, Hanoi, Vietnam, 100000
Exceptional
Location

9.4

Airports
  • Noi Bai International Airport (HAN)
    21.5 km 37 min drive
  • Cat Bi International Airport (HPH)
    93.3 km
Public transportation
  • Hanoi Railway Station
    1.6 km
Hospital or clinic
  • Nha Thuoc Pharmacy
    390 m
Shopping
  • Night Market
    740 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Old Quarter
    510 m
  • St. Joseph's Cathedral
    630 m
  • Vietnamese Women's Museum
    970 m
  • Hoa Lo Prison
    1.1 km
  • Vietnam Military History Museum
    1.5 km
  • Temple of Literature & National University
    2.1 km
  • Ho Chi Minh Mausoleum
    2.2 km
  • One Pillar Pagoda
    2.2 km
  • Presidential Palace Historical Site
    2.3 km
  • Vietnam Museum of Ethnology
    5.8 km
Nearby landmarks
  • Fivimart Aupermkt
    20 m
  • Hang Dau Street
    90 m
  • Do Manh Cuong Boutique
    110 m
  • Thang Long Water Puppet Theatre
    130 m
  • Hong Ha Anh Silk
    130 m
  • Vietnam Old Propaganda Posters
    170 m
  • Hanoi Ceramic Mosaic Mural
    180 m
  • Cau The Huc
    200 m
  • Ba Kieu Temple
    220 m
  • Cau Go Street
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee15 USD
  • Distance from city center0.1 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)250000 VND
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsYES
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 30
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2017
Parking
  • Daily parking fee0 USD

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Oriana Boutique Hotel and Spa from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.0
Facilities8.4
Location9.4
Service9.6
Value for money9.1
High score for Hanoi
Rating
9+ Exceptional (569)
8-9 Excellent (130)
7-8 Very Good (86)
6-7 Good (10)
<6 Below Expectation (22)
Time of the year
Mar - May (234)
Jun - Aug (201)
Sep - Nov (182)
Dec - Feb (200)

Show reviews that mention 

Showing 817 verified guest comments
12345
10.0
Exceptional
Alex from Philippines
Couple
Deluxe Room with Fan
Stayed 7 nights in November 2022

Best location, excellent hospitality!”

I can commend the hotel for its cleanliness and beauty, but honestly the best part of staying in this hotel is the hospitality from the staff, Annie and Alisa, who I adore and truly appreciate, you guys made our stay very comfortable and memorable! I hope to see you again! - Airport transfer is very nice as well, with kind and attentive drivers, plus they use an SUV so it is not cramped. - Breakfast is decent and tasty, the restaurant staff were very nice and takes care of their guests, must try their omelette and banana pancake! - Location is very ideal, just a few minutes away from everything, and I mean from Old Quarter to VinCom Center, it’s very accessible! There are coffee shops just outside, and the street is not super busy so it’s not as chaotic as the others. - Of course, the dear receptionists, lovely attitude and very helpful with inquiries, you guys are definitely the best, I cannot emphasize this enough!

Reviewed November 22, 2022

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9.6
Exceptional
Aldran from Singapore
Couple
Suite with City View
Stayed 1 night in January 2023

A quite retreat at the edge of the Hanoi Old Quarters”

We stayed at the Oriana Boutique Hotel for our last night in Hanoi. It was easily the best decision we made as it was just at the edge of the Old Quarters. Being located at the edge means the Hotel is not affected by vehicle restrictions in the Old Quarters in the weekends. This means we could still get Grab cars from the Hotel. If we were anywhere inside the Old Quarters, we would either have to walk or get Grab Scooters which were unsuitable for 2-person travelers. The Hotel is situated very near Hoan Kiem lake, which allows it to be accessible to the water puppet theatre, the famous street food vendors (egg coffee, Banh Cuon, Banh Xeo and a few others we did not get to try). The rooms were comfortable and quiet. As a result, we were able to sleep well at night without being disturbed by the noise from the passing traffic. The staff were able to communicate well in English and were able to give good advice especially with regards to must-sees in Hanoi. There was a little discrepancy from what we see outside the hotel vs what we see inside the hotel with regards to the uniform. The staff at the reception were in the traditional vietnamese wear, while the staff at the 8th floor where we had breakfast, were in casual wear. While this observation did not make huge difference in our experience, it did cause us to ponder the reasons. Nonetheless, the experience was nothing short of amazing. Thanks to the Oriana Boutique Hotel team!

Reviewed January 16, 2023

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10.0
Exceptional
Alywin from Singapore
Couple
Suite with Balcony
Stayed 1 night in August 2022

Very good stay and good location!”

Staff was very accommodated to our needs. Location is good just beside the lake! All the shapes just around the corner too. Food from the hotel is tasty as well.

Reviewed August 07, 2022

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10.0
Exceptional
Wye from Malaysia
Couple
Deluxe Room with Fan
Stayed 3 nights in September 2022

Great Value Great Location”

Oriana is very near where we wanted to be. Everything was within walking distance. Rooms are comfy, staff are really friendly and helpful. Breakfast was really good and exceeded my expectations.

Reviewed September 19, 2022

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10.0
Exceptional
Tony from France
Couple
Executive Suite
Stayed 2 nights in May 2022

Very nice staff”

Very nice and helpful staff. Nice location and room quite clean for the price. I will recimmand this hotel. Tony

Reviewed May 05, 2022

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10.0
Exceptional
Nic from Malaysia
Business traveler
Deluxe Room with Fan
Stayed 3 nights in September 2022

Great Stay!”

Front office staff were very helpful especially the two ladies (I didnt managed to get their names) and Lucas. Providing me details of places I can visit during my short stay.

Reviewed October 03, 2022

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9.6
Exceptional
Jae from South Korea
Couple
Deluxe Room with Fan
Stayed 4 nights in August 2022

Helpful employees and comfort hotel”

We highly recommend this hotel to others. Room is clean and comfort to stay during our journey. Moreover, Ms. Annie and all other person who work in hotel are very nice and kind. We got lots of help from Ms. Annie. Thank you for your full supports. We definately book this hotel again when we visit Hanoi again.

Reviewed August 05, 2022

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10.0
Exceptional
Marion from Philippines
Couple
Deluxe Room with Fan
Stayed 1 night in October 2022

Best customer service! ”

The staffs are very accomodating! Clean room and good location. We had a great time.

Reviewed November 04, 2022

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10.0
Exceptional
Fabian from Vietnam
Solo traveler
Executive Suite
Stayed 1 night in June 2022

Exceptional”

Lovely hotel I could really recommend and come back again. Good service and very helpful for tourist with all things that tourist need! Nice rooms, nice staff, I’m very thankful for the nice stay!!

Reviewed June 04, 2022

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10.0
Exceptional
Damien from Vietnam
Solo traveler
Executive Suite
Stayed 1 night in July 2022

Excellent Staff”

Staff at Oriana were excellent! Alicia, Liliana all superb, friendly, attentive, smiles! The receptionist at the breakfast was so sweet and friendly!

Reviewed July 12, 2022

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10.0
Exceptional
Shannon from United States
Couple
Suite with City View
Stayed 1 night in August 2022

Amazing staff”

Left another hotel around the corner and couldn’t be happier. Amazing buffet and staff helped with travel plans and always asked to help.

Reviewed August 30, 2022

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10.0
Exceptional
Ngoc from Australia
Solo traveler
Stayed 2 nights in March 2020

Amazing experience ”

Very nice clean hotel with many choices of breakfast..good location to walk to Hoan Kiem Lake and Walking Street..Staffs were very friendy ,helpful and caring to customers that make my trip in Hanoi so amazing..I would come back again 👍

Reviewed March 09, 2020

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10.0
Exceptional
Hoàng from Vietnam
Business traveler
Executive Suite
Stayed 1 night in August 2022

Good service”

Location: just right in downtown, can walk around the neighborhood for famous food. Facility: meet basic needs General: Good in price

Reviewed September 25, 2022

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10.0
Exceptional
Haifa from India
Couple
Deluxe Room with Fan
Stayed 3 nights in December 2022

Take this as a sign and book Oriana now! ”

Booked 3 nights with the hotel and let me tell

Reviewed December 07, 2022

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9.6
Exceptional
Shoba from New Zealand
Couple
Deluxe Room with Fan
Stayed 4 nights in November 2022

Friendly hotel”

Lovely staff at this hotel, very helpful and genuinely sweet. Fantastic restaurant attached to the hotel which deserves more attention especially good for vegetarians.

Reviewed January 04, 2023

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10.0
Exceptional
Angelito from Philippines
Group
Executive Suite
Stayed 2 nights in September 2022

Exceptional”

Super friendly and accommodating staff. Breakfast was specially good. Location was good.

Reviewed October 04, 2022

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9.2
Exceptional
HIDEMI from Vietnam
Solo traveler
Suite with City View
Stayed 3 nights in November 2022

Good hotel and good location”

Staff is very friendly and I liked laundry service (U$1.5 per kg) and transfer to the airport(U$13). I stayed in a room with city view, which is a bit noisy due to traffic on the street but not a big problem during sleeping time.

Reviewed November 24, 2022

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10.0
Exceptional
Chahak
Group
Deluxe Room with Fan
Stayed 5 nights in July 2019

Fantastic Location and Staff”

10 minutes walk to Hoan Kiem Lake and Night Market. Easily accessible by cabs. Plenty of small cafes, restaurants and shops around.

Reviewed February 19, 2020

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10.0
Exceptional
Thang from Vietnam
Solo traveler
Deluxe Room with Fan
Stayed 1 night in March 2021

Convenient accomodation”

Near Hoan Kiem lake, very convenient for travelling with full services: foods, cafe, transportation. Hightly recommend.

Reviewed March 16, 2021

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8.8
Excellent
Satoko from Japan
Solo traveler
Deluxe Room with Fan
Stayed 1 night in January 2023

Amazing location! ”

Close to anywhere by walking distance in the central Hanoi. Breakfast is good and nice. The room is dark but clean. Only pity that AC and the fridge didn’t work, but staff supported me- so not a problem. Money for value!

Reviewed January 16, 2023

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