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Exterior view, Hard Rock Hotel London in London
Classic Double Room - Room plan, Hard Rock Hotel London in London
Lobby, Hard Rock Hotel London in London
Exterior view, Hard Rock Hotel London in London
Bar/lounge, Hard Rock Hotel London in London
Bar/lounge, Hard Rock Hotel London in London
Reception, Hard Rock Hotel London in London

Removed from saved list

8.3

Excellent

4,486 reviews

4,486 reviews

Breakfast15
Housekeeping15
Food & Dining3
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Still Water Horse Head Statue
70 m
Marble Arch
70 m
Marble Arch Theatre
80 m
The Sportsman Casino
110 m
Tyburn Tree
140 m
Popular landmarks
Madame Tussauds London
1.1 km
Buckingham Palace
1.8 km
V&A - Victoria and Albert Museum
2.1 km
National Gallery
2.2 km
Natural History Museum
2.3 km
Closest landmarks
Exceldent
130 m
The Gym Way
140 m
Upper Berkeley Dental Care
220 m
The Berkeley Clinic
220 m
Stanhope Place Dental Practice
280 m

Hard Rock Hotel London

Great Cumberland Place, Hyde Park, London, United Kingdom, W1H 7DL - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Located in heart of London

Check-in [24-hour]

Excellent breakfast

40 meters to public transportation

Inside city center

Everything you need for a rejuvenating retreat for both body and spirit.
Eco & Adventure
Hiking
Workout and Leisure
Fitness center
Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Fitness center

Restaurants

Room service [24-hour]

Bar

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money7.5
Distance to city center0 km
Location rating9.3
Nearest airportLondon City Airport (LCY)
Distance to airport14.5 km

Rooms available at Hard Rock Hotel London

Rock Royalty Junior Suite
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Rock Royalty Junior Suite Gold
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 21 m²/226 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Rock Royalty Double Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Rock Royalty King Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Rock Royalty Twin Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Classic Double Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Classic Twin Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Hard Rock Hotel London have a fitness center?

Hard Rock Hotel London features free fitness center that is effortlessly situated at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

What public parks are close by Hard Rock Hotel London?

While remaining at Hard Rock Hotel London, indulge in your morning or evening stroll at nearby park which include Floating Pocket Park, Norfolk Square Garden, and Talbot Square Gardens.

At what time of the year is Hard Rock Hotel London most popular?

Hard Rock Hotel London's most popular month where verified tourists have stayed the most is in September.

What is the typical rating that past Business travelers' have given to Hard Rock Hotel London?

Past business travelers that have stayed at this property have given Hard Rock Hotel London an average rating of 8.3. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to Hard Rock Hotel London?

Past families with young children that have stayed at this property have given Hard Rock Hotel London an average rating of 7.4. You can look up more thorough customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Hard Rock Hotel London?

Past families with older children that have stayed at this property have given Hard Rock Hotel London an average rating of 8.4. You can check out more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Hard Rock Hotel London?

Past local visitors that have stayed at this property have given Hard Rock Hotel London an average rating of 8.7. You can look up on more specific customer ratings, and feedback for this property down in the review section.

What is the closest train, metro, or bus station to Hard Rock Hotel London?

The closest train, metro, or bus station is DLR - South Quay Metro Station, 10005.19 m away from Hard Rock Hotel London.

What dining places are nearby Hard Rock Hotel London?

Hard Rock Hotel London’s local community is Hyde Park which includes popular restaurants such as Scott's, Meatliquor, and Jamavar.

What popular shopping places are nearby Hard Rock Hotel London?

Shopping options in Hard Rock Hotel London’s Hyde Park neighborhood include Harrods.

Can special events be hosted at Hard Rock Hotel London?

Large events and parties such as engagements and private events can be arranged at Hard Rock Hotel London. Small or private events like honeymoons and birthday parties can also be accommodated.

What is the closest airport to Hard Rock Hotel London?

The closest airport to Hard Rock Hotel London is Southampton Airport, 104.0 km away.

See map

Explore the neighborhood

What people love about Hard Rock Hotel London

  • 7.6

    Very good
    Cleanliness

    "The room was of decent size and clean to start."

    Elizabeth

    |

    June 25, 2023

  • 8.8

    Excellent
    Cleanliness

    "Rooms and hotel facilities are clean."

    Wadie

    |

    May 3, 2023

  • 10

    Exceptional
    Staff 

    "Staff was exceptionally helpful and friendly and the location was very convenient!!!"

    Linda

    |

    July 13, 2023

Property ranking|Compared to 9,975 London properties
See all rankings
Location score
9.3/10
Cleanliness score
8.4/10
Service score
8.3/10
Couples review score
8.6/10
Better than
99
%
of London properties
Better than
97
%
of London properties
Better than
96
%
of London properties
Better than
96
%
of London properties
Overall rating:

8.3

Excellent
552 reviews
Cleanliness
8.4
Facilities
8.1
Location
9.3
Read all reviews >
What travelers say they love:
Superb location and breakfast along with helpful staff.
Colm from Ireland
Couple
More about Hard Rock Hotel London

More about Hard Rock Hotel London

Hard Rock Hotel London

Fit more adventure and activities in your travel schedule with a stay at Hard Rock Hotel London. Hard Rock Hotel London is located right in the center of London, a great location close to tourists' favorite landmarks. Are you seeking the true London? Experiencing the best of the city's culture is easy with a stay at Hard Rock Hotel London, located merely 2.9 km from London Eye.
At Hard Rock Hotel London, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out and luggage storage.
Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hard Rock Hotel London. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All rooms at Hard Rock Hotel London are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hard Rock Hotel London. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Hard Rock Hotel London including kosher and halal options. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Hard Rock Hotel London. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

An array of attractions are a must-see while visiting London. A great museum trip can be had at The British Museum located 2.3 km away, with local art that provides a sense of the region. Be sure to visit Tower of London located 5.7 km away, an item on every checklist of those who travel to London.


Reasons to stay here

Find rooms here that are cheaper than 97% of all other options in the city.
Compared to other accommodations in London, facilities here are rated higher than 98% of them.
Guests who stayed at this hotel have scored it higher than 98% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Internet

1 mention

Housekeeping

1 mention

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Happy hour
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Closet
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Heating
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Mirror
  • Non-smoking
  • Private bathroom
  • Shower
  • Socket near the bed
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Buffet

Location

Great Cumberland Place, Hyde Park, London, United Kingdom, W1H 7DL
Exceptional
Location

9.3

Airports
  • London City Airport (LCY)
    14.5 km
  • Heathrow Airport (LHR)
    21.0 km
Public transportation
  • Marble Arch Tube Station
    40 m
  • Baker Street Tube Station
    990 m
Hospital or clinic
  • Exceldent
    130 m
Shopping
  • Camden Market
    3.2 km
Convenience store
  • Sainsbury's Local
    1.3 km
Cash withdrawal
  • ATM
    30 m

What's nearby

Popular landmarks
  • Madame Tussauds London
    1.1 km
  • Buckingham Palace
    1.8 km
  • V&A - Victoria and Albert Museum
    2.1 km
  • National Gallery
    2.2 km
  • Natural History Museum
    2.3 km
  • The British Museum
    2.3 km
  • Big Ben
    2.8 km
  • London Eye
    3.0 km
  • Tower of London
    5.8 km
  • Tower Bridge
    5.8 km
Nearby landmarks
  • Marble Arch Tube Station
    40 m
  • Still Water Horse Head Statue
    70 m
  • Marble Arch
    70 m
  • Marble Arch Theatre
    80 m
  • The Sportsman Casino
    110 m
  • Exceldent
    130 m
  • The Gym Way
    140 m
  • Tyburn Tree
    140 m
  • Speakers’ Corner
    160 m
  • Homemade London
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center0 km
Extras
  • Breakfast charge (unless included in room price)15 GBP
  • Daily Internet/Wi-Fi fee0 GBP
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 900
  • Room voltage240
  • Year property opened2019
  • Most recent renovation2019

Reviews of Hard Rock Hotel London from real guests

Provided by verified guests of Agoda
8.3
Cleanliness8.4
Facilities8.1
Location9.3
Service8.3
Value for money7.5
High score for London
Rating
9+ Exceptional (91)
8-9 Excellent (29)
7-8 Very Good (32)
6-7 Good (12)
<6 Below Expectation (43)
Time of the year
Mar - May (54)
Jun - Aug (57)
Sep - Nov (56)
Dec - Feb (40)

Show reviews that mention 

Showing 207 verified guest comments
12345
10.0
Exceptional
Susan from United Kingdom
Couple
Classic Double Room
Stayed 1 night in October 2022

Wow”

What a fabulous hotel. It has everything you want it most definitely has the wow factor when you walk through the door .. The staff are all excellent from checking in to ordering a drink at the bar ..The beds are extremely comfortable and the rooms are very clean and modern . Breakfast is Okay there’s a good choice but some food needs to be kept warmer . Other than that perfect.

Reviewed October 10, 2022

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Dear Susan, Thank you for the top star rating! 🤘 Making you happy makes us happy! We are glad that everything went great during your visit. We can wait to have you back for another authentic experience that rock. Kind regards, Guest Services

Responded October 11, 2022
Hard Rock Hotel London
10.0
Exceptional
Aziza from Saudi Arabia
Group
Superior Twin Room
Stayed 7 nights in October 2022

Perfection !”

Everything was perfect. Fast check in and no need for checkout. We had quality sleep , it was very quiet despite the fact that the hotel is located in a very busy area and music show is talking place in ground floor. Staff were friendly and professional. The breakfast was great. I would definitely choose to stay at this hotel again.

Reviewed November 06, 2022

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Dear Aziza, Thank you for the generous feedback. ⭐The wonderful details and descriptions you provided certainly show the level of service and accommodations one will receive when staying at the Hard Rock Hotel London. Our hard working band mates are really tuned into our guest's needs, and they enjoyed your compliment Thank you for being our guest and we would love to have you back for another stellar stay. We hope that is sooner than later. 🤘 Best wishes, Guest Services

Responded November 13, 2022
Hard Rock Hotel London
10.0
Exceptional
jody from United Kingdom
Group
Rock Royalty Double Room
Stayed 1 night in April 2022

Best hotel in London ”

I have stayed at a lot of 5* hotels in London like the savoy, ritz etc but for a fun relaxed hotel Hard Rock is by far the best , location for shopping is perfect , hotel Is clean rooms are spacious,but the staff are all brilliant from check in , restaurant and cleaners all were great , special thanks to all the staff in rock royalty

Reviewed April 26, 2022

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Dear Jody, We are so thrilled you were made to feel welcomed and that you left us with some pretty great memories of your mini staycation! We are all about fun here at the Hard Rock and it's wonderful to know you enjoyed our Central location in the heart of London and our amazing bandmates in the Rock Royalty lounge who could not do enough for you by making your stay extra special.. Thanks for the great feedback and we all hope to welcome you back soon! Safe travels back home and Hurry back! Kind regards, Guest Services

Responded August 21, 2022
Hard Rock Hotel London
10.0
Exceptional
sham7711@yahoo.com from Malaysia
Business traveler
Classic Single Room
Stayed 1 night in September 2022

Best of everything !”

I must compliment the front desk staff, full of smile and accomodating…You ladies really rocks The room is superb and clean…Highly recommended !

Reviewed September 18, 2022

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Dear Sham, ​Many thanks for taking the time to share your short yet sweet feedback of your experience at Hard Rock Hotel London. Your feedback is extremely important to us and we are delighted that you have had a wonderful experience with us to which you found the front desk team to be quite accommodating. We can't wait to have you back for more fun and energy. Best Wishes, Guest Services

Responded September 19, 2022
Hard Rock Hotel London
10.0
Exceptional
Choon from Malaysia
Couple
Room Assigned on Arrival
Stayed 2 nights in May 2022

Fantastic”

Best stay ever in London. Location is perfect, super friendly staffs, delicious and abundant breakfast buffet, great size room all very clean! Definitely will come back again!

Reviewed June 19, 2022

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Dear Choon, We are delighted with your wonderful review of the spectacular services you enjoyed during your stay at Hard Rock Hotel London. It is nice to read that we exceeded your expectations. We are delighted how impressed you were with the attentive service provided by our team who went a step beyond to make your visit more memorable. Breakfast is the main meal of the day our Chef will certainly be delighted to know that you thought breakfast was good. It's great to know that our stylish bedroom lived up to its rocking reputation, complimented by luxury bedding and indulgent Rock Spa bath and shower amenities for a truly VIP experience. Thank you for confirming you will definitely come back again. See you soon. Kind regards, Guest Services

Responded August 20, 2022
Hard Rock Hotel London
10.0
Exceptional
Amy from United Kingdom
Couple
Classic Double Room
Stayed 1 night in September 2022

Exceptional”

Highly recommend staying at Hard rock hotel in Marbal Arch London. Both myself and husband had a great stay and will go back again. The staff were amazing and helpful. Bar staff were very welcoming along with hard rock restaurant food was lush. Thank you everyone 👍👏

Reviewed September 10, 2022

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Dear Amy, Thanks ever so much for taking the time to recognise our amazing team member. Its wonderful to know our staff has really stepped up the hospitality and helpfulness throughout ones visit. Your comments have been shared with everyone to continue to inspire such great service and attention! Thanks for being our guest and hurry back soon for more fun. Guest Services

Responded September 11, 2022
Hard Rock Hotel London
10.0
Exceptional
Ali from Kuwait
Couple
DOUBLE DOUBLE CLASSIC
Stayed 9 nights in February 2022

The location and price”

The best location ever on Oxford st. , and close to everything.

Reviewed January 04, 2023

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Dear Ali, Thank you for choosing to stay with us! We are thrilled you loved your stay at Hard Rock Hotel London. Fantastic vacations rock, and we're happy you chose us to be a part of yours. Our location certainly does have the best of all worlds. A lovely little tranquil haven with the most fantastic views in the Capital, but only a few minutes walk away from the numerous attractions and events London has to offer. We hope you will come and stay with us again in the near future. Best Wishes, Guest Services

Responded January 08, 2023
Hard Rock Hotel London
10.0
Exceptional
HASRINA from Malaysia
Couple
Classic Double Room
Stayed 1 night in October 2022

Top notch hotel”

Room was sufficiently spacious for couple. Location was very central and close by the underground subway station as well as bus stand. Within walking distance to Primark, M&S, and Selfridge&Co. Shopping center. Highly recommended.

Reviewed October 15, 2022

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Dear HASRNA, Thank you for choosing to stay with us! We are thrilled you loved your stay at Hard Rock Hotel London. Fantastic vacations rock, and we're happy you chose us to be a part of yours. Our location certainly does have the best of all worlds. A lovely little tranquil haven with the most fantastic views in the Capital, but only a few minutes walk away from the numerous attractions and events London has to offer. We too are delighted you found your room sufficiently spacious and comfortable. Best wishes, Guest Services

Responded October 22, 2022
Hard Rock Hotel London
9.6
Exceptional
Michael from United Kingdom
Solo traveler
DOUBLE DOUBLE CLASSIC
Stayed 4 nights in January 2023

Great hotel”

Great hotel and great location. Really close to Paddington rail station. Entertainment every night, but some bands can be too loud for a small venue. Good breakfast.

Reviewed February 07, 2023

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Dear Michael, Thank you for your online feedback following your recent stay at Hard Rock Hotel London. We are so lucky to be based at Marble Arch in this breath-taking building which is so rich in musical history! It really is a safe haven for all music lovers. Breakfast is the main meal of the day our Chef will certainly be delighted to know that you thought breakfast was good. We are always focused on your satisfaction, and you can expect more of the same on your next visit. We can't wait to see you again soon. Best wishes, Guest Services

Responded February 09, 2023
Hard Rock Hotel London
9.6
Exceptional
Niav from Ireland
Family with teens
Classic Twin Room
Stayed 1 night in January 2023

My favourite hotel in London”

I’ve been staying at the Hard Rock, previously The Cumberland for over ten years , every time I visit London and wouldn’t stay anywhere else. The location is great, close to just about everything .. the hotel is superb , staff are exceptional. Highly recommended .

Reviewed January 12, 2023

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Dear Nav. Thank you for your online feedback and for being part of the Hard Rock family. Our location certainly does have the best of all worlds. A lovely little tranquil haven with the most fantastic views in the Capital, but only a few minutes walk away from the numerous attractions and events London has to offer. We are delighted to see that the quality of the service provided contributed positively to an enjoyable stay and hope to have the pleasure of welcoming you back here the next time your travels take you to London. Best wishes, Guest Services

Responded January 13, 2023
Hard Rock Hotel London
10.0
Exceptional
Caroline from United Kingdom
Couple
Rock Royalty Double Room
Stayed 1 night in November 2022

Fantastic!”

We choose to upgrade to ‘Rock Royalty’ on this visit and would definitely recommend this and would choose the same upgrade again definitely!

Reviewed November 16, 2022

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Dear Caroline, Thanks ever so much for the lovely feedback. We’re very happy to hear that you enjoyed our Rock Royalty experience and we’ll make sure to deliver your comment to our team. Your recommendation is truly appreciated and we're glad you enjoyed your stay. Be sure to come back for more! Best wishes, Guest Services

Responded November 18, 2022
Hard Rock Hotel London
10.0
Exceptional
Lynn from United Kingdom
Group
Room Assigned on Arrival
Stayed 2 nights in November 2022

Amazing Hotel”

This is by far one of the best hotels I’ve stayed in.

Reviewed December 01, 2022

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Dear Lynn, You used all our favourite words to describe your Hard Rock experience. Thanks so much for the wonderful feedback. We think you are pretty amazing as far as guests go and we look forward to seeing you again soon. Safe and pleasant travels until your next trip back to London. Best wishes, Guest Services

Responded December 04, 2022
Hard Rock Hotel London
10.0
Exceptional
Abdullah from Saudi Arabia
Family with young children
Deluxe King Room
Stayed 4 nights in July 2022

Best place to live in london”

Best place to be in London near to all the key areas Oxford street Piccadilly reagent and Hyde park

Reviewed July 15, 2022

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Dear Abdulah, Thank you for your online feedback. Our location certainly does have the best of all worlds. A lovely little tranquil haven with the most fantastic views in the Capital, but only a few minutes walk away from the numerous attractions and events London has to offer. We hope to have the pleasure of welcoming you back here the next time your travels take you to London. Kind regards, Guest Services

Responded August 21, 2022
Hard Rock Hotel London
10.0
Exceptional
Barry from United Kingdom
Family with teens
Rock Royalty Double Room
Stayed 1 night in July 2022

Rock Royalty”

A lovely stay. The rock royalty lounge is a real bonus and the staff were amazing.

Reviewed July 03, 2022

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Dear Barry, We are so thrilled you were made to feel welcomed and that you left us with some pretty great memories of your mini staycation!on. We are delighted you enjoyed our Rock Royalty lounge with huge selection of food and drinks. Thank you for being our guest. We look forward to seeing you soon. Kind regards, Guest Services

Responded August 21, 2022
Hard Rock Hotel London
10.0
Exceptional
Ali from Kuwait
Couple
Stayed 8 nights in January 2020

Best of the Best in EVERYTHING”

The Location, Quietness, Concierge Services, And The STAFF , All Was Fine With Me , This is NOT JOKE ! This is The Best Location in London .

Reviewed February 03, 2020

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Dear Guest, Thanks for the great feedback. We're so pleased to hear about your wonderful stay at the Hard Rock Hotel London. Our customer service, fabulous guest rooms, delicious breakfast options, our stylish bar and awesome location all make for a really cool stay. We can't wait to welcome you back again soon to your home away from home. Kind regards, Guest Relations

Responded February 05, 2020
Hard Rock Hotel London
10.0
Exceptional
Lusiana from Indonesia
Family with teens
Classic Double Room
Stayed 2 nights in April 2022

Exceptional”

best location best environtment

Reviewed January 17, 2023

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Dear Lusiana, Thank you for your online feedback. Our location certainly does have the best of all worlds. A lovely little tranquil haven with the most fantastic views in the Capital, but only a few minutes walk away from the numerous attractions and events London has to offer. We are delighted to see that the quality of the service provided contributed positively to an enjoyable stay and hope to have the pleasure of welcoming you back here the next time your travels take you to London. Best wishes, Guest Services

Responded January 19, 2023
Hard Rock Hotel London
10.0
Exceptional
SUHAIMI from Malaysia
Business traveler
Rock Royalty Double Room
Stayed 4 nights in September 2022

Exceptional”

Great location. Staff and facilities were top notch.

Reviewed September 12, 2022

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Dear Suhami, Thank you for choosing to stay with us! We are thrilled you loved your stay at Hard Rock Hotel London. Fantastic vacations rock, and we're happy you chose us to be a part of yours. Our location certainly does have the best of all worlds. A lovely little tranquil haven with the most fantastic views in the Capital, but only a few minutes walk away from the numerous attractions and events London has to offer. Our team are really tuned into our guest's needs, and they enjoyed the compliments. Thank you for being our guest and we would love to have you back for another stellar stay. We hope that is sooner than later. Stay Safe. Guest Services

Responded September 18, 2022
Hard Rock Hotel London
9.6
Exceptional
Maureen from United Kingdom
Couple
Superior Twin Room
Stayed 2 nights in October 2022

Exceptional”

Great hotel with good ambiance and great staff, all very friendly and helpful.

Reviewed October 31, 2022

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Dear Maureen, You used all our favourite words to describe your Hard Rock experience. Thanks so much for the wonderful feedback. We think you are pretty amazing as far as guests go and we look forward to seeing you again soon. Safe and pleasant travels until your next trip back to London. Best wishes, Guest Services

Responded November 03, 2022
Hard Rock Hotel London
10.0
Exceptional
Putra from Ireland
Family with young children
Rock Royalty Junior Suite
Stayed 1 night in August 2022

Great!”

Keep it up!

Reviewed October 11, 2022

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Dear Putra, Wow we just love your kind feedback and so happy our team took such great care of you. Our fun energetic team are always there to anticipate your needs and make sure you leave us fully satisfied with your Hard Rock experience. All our team join us in inviting you back again soon for that unmatched service you have come to love from the brand. Best wishes, Guest Services

Responded October 13, 2022
Hard Rock Hotel London
10.0
Exceptional
Tone from Norway
Family with teens
Superior Family Room
Stayed 1 night in August 2022

Exceptional”

Bra beliggenhet, super service og fine rom

Reviewed August 11, 2022

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Dear Tone, Thank you for your fabulous feedback. It was a pleasure to show you all that the Hard Rock has to offer, and it makes us happy we succeeded in leaving you with a great overall impression! Our team are already working on a plan to ensure you have another perfect 5* experience! We cannot wait to welcome you back! Best wishes, Guest Services

Responded August 20, 2022
Hard Rock Hotel London
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