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Good location

Great location for ski in out + good facilities.

Breakfast (comes with the booking) and dinner buffet is good at Oktoberfest.

Overall experience has been fantastic.

The Japanese style room is decent and came with attached bathroom which we thought wasn't included and

The hotel also have daily shuttle service to hirafu too.

Japanese room is also a memorable experience to my family too,

Great hotel, rooms were nice and clean.

The resort has everything you need for a holiday with kids from snow activities to variety of restaurants

There are also lockers available for use and onsen (available to non guest for a fee).

Great location for Grand Hirafu Nice onsen Room is very clean

Front desk was friendly and recommended to us their private onsen.

Will definitely going back to stay in here again

Nice breakfast and tidy room, with convenient transportation, there are free shuttle bus to ski area

The best hotel ever

Excellent location for the White Christmas we wanted as a family, very close to Moiwa Ski lifts.

Would totally stay here again.

Prime location, great facilities (especially onsen), unbeatable serveries, and authentic Japanese style

Room was clean and supplied with fridge, water pot, clothes hangers, drying rack, etc.

Great breakfasts a mix of western and Japanese and tons to eat.

Lot of restaurant and ski rental shops nearby.

Nice and new, nice onsen, nice staff at restaurant.

The hotel has an amazing view of Mount Yotei which was really nice to wake up to in the mornings.