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Henn na Hotel Tokyo Ginza
Henn na Hotel Tokyo Ginza
Henn na Hotel Tokyo Ginza
Henn na Hotel Tokyo Ginza
Henn na Hotel Tokyo Ginza
Henn na Hotel Tokyo Ginza
Henn na Hotel Tokyo Ginza

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8.4

Excellent

1,304 reviews

1,304 reviews

Housekeeping19
Breakfast3
Shops1
See map

8.4

Excellent

Location rating score

Excellent location - 250 meters from city center
Popular neighborhood
Exceptional for walking
Walkable places
Tsukiji Hitachiya

20 m

Shintomiza Historic Site

90 m

Shoes Industry Origin Place Monument

150 m

Tsukijigawa Park Day Camp Ground

170 m

Printing Type Origin Moument

190 m

Popular landmarks
Ginza

580 m

Tokyo Tower

2.9 km

Ueno Park

5.0 km

Asakusa

5.2 km

Sensoji Temple

5.4 km

Closest landmarks
Tsukiji Shogekijo Remains

220 m

Gas Light (Chuo-ku Akashicho)

280 m

Former Residence of Hoshu Katsuragawa

290 m

Relic Where Residence of Asanotakuminokami Was Located

310 m

Akatsuki Park

340 m

Henn na Hotel Tokyo Ginza

2-2-1 Tsukiji, Chuo-ku, Ginza, Tokyo, Japan, 104-0045 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Ginza part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Located in heart of Tokyo

Check-in [24-hour]

50 meters to public transportation

590 meters to Ginza

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Restaurants

Wi-Fi in public areas

Smoking area

This property is in high demand!

8 travelers have booked today.

Value for money8.4
Location rating8.4
Nearest airportHaneda Airport (HND)
Distance to airport13.4 km

Rooms available at Henn na Hotel Tokyo Ginza

Double Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Single
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 semi double bed
Enter dates to see prices
Run of House Room
...
  • Room size: 13 m²/140 ft²
  • Shower and bathtub
  • 1 semi double bed or 2 sing...
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Twin Room
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Deluxe Single Room
...
  • Room size: 13 m²/140 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Day Use - Run of House - Smoking 12 Hours Between 9:00 and 21:00 (12 hour use Only)
...
  • Room size: 13 m²/140 ft²
  • Smoking allowed
  • 1 semi double bed or 2 sing...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Henn na Hotel Tokyo Ginza?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Henn na Hotel Tokyo Ginza?

For those who wish to drive their own cars, Henn na Hotel Tokyo Ginza has a car park that's close to the hotel. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Henn na Hotel Tokyo Ginza?

Henn na Hotel Tokyo Ginza does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Henn na Hotel Tokyo Ginza?

The closest train, metro, or bus station is Shintomicho Subway Station, 40 m away from Henn na Hotel Tokyo Ginza.

What restaurants are nearby Henn na Hotel Tokyo Ginza?

Henn na Hotel Tokyo Ginza’s neighborhood is Ginza which includes popular restaurants such as Dhaba India, Ginza Kyubey and You.

What popular shopping places are close to Henn na Hotel Tokyo Ginza?

Located in the Ginza area, Henn na Hotel Tokyo Ginza is close to great shopping choices like Tsukiji Hitachiya, Kogenko Cafe Tokyo Ginza and Urikiriya.

What are popular attractions near Henn na Hotel Tokyo Ginza?

Henn na Hotel Tokyo Ginza is located in Ginza area, which is famous for attractions such as Ginza, Hama Rikyu Gardens and Tsukiji Jogai Market.

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Explore the neighborhood

What people love about Henn na Hotel Tokyo Ginza

  • 10

    Exceptional
    Cleanliness

    "Everything is clean, quiet, good view"

    Nozomi

    |

    September 10, 2022

  • 10

    Exceptional
    Staff 

    "The staff was very nice."

    Tea

    |

    November 23, 2021

  • 10

    Exceptional

    "The 2 lady robots were interesting and the hotel smell nice with perfume smell."

    Yeo

    |

    April 7, 2020

Property ranking|Compared to 4,700 Tokyo properties
See all rankings
Cleanliness score
8.9/10
Couples review score
8.7/10
Value for money score
8.4/10
Service score
8.6/10
Better than
93
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Better than
92
%
of Tokyo properties
Better than
90
%
of Tokyo properties
Overall rating:

8.4

Excellent
1,304 reviews
Cleanliness
8.9
Facilities
8.2
Location
8.4
Read all reviews >
What travelers say they love:
I appreciated the LG styler/sanitizer and the vendo at the l...
Nerisse from Philippines
Couple
More about Henn na Hotel Tokyo Ginza

More about Henn na Hotel Tokyo Ginza

Henn na Hotel Tokyo Ginza

Wake up to a magical day and enjoy all that Tokyo offers with a stay at Henn na Hotel Tokyo Ginza.
The facilities and services provided by Henn na Hotel Tokyo Ginza ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Tokyo. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out and luggage storage. The hotel's on-site laundromat helps you keep your favorite travel outfits clean so you can pack less. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Henn na Hotel Tokyo Ginza. The hotel provides air conditioning in some rooms for the benefit of guests. The hotel also provides guests with a refrigerator in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Henn na Hotel Tokyo Ginza

Wake up to a magical day and enjoy all that Tokyo offers with a stay at Henn na Hotel Tokyo Ginza.
The facilities and services provided by Henn na Hotel Tokyo Ginza ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Tokyo. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out and luggage storage. The hotel's on-site laundromat helps you keep your favorite travel outfits clean so you can pack less. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Henn na Hotel Tokyo Ginza. The hotel provides air conditioning in some rooms for the benefit of guests. The hotel also provides guests with a refrigerator in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Light snacking is available day or night with the hotel's vending machines.


Dining and things to do

Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Light snacking is available day or night with the hotel's vending machines.


Around the property

Take some time to explore Tokyo. Photograph yourself in front of Tokyo Tower located 2.8 km away, which people travel great distances to see.


Reasons to stay here

Rooms here are cheaper than 94% of accommodations in the city.
This hotel scores higher than 92% of the city's accommodations on value for money
This hotel stands above the rest with a cleanliness score that beats 93% of accommodations in the city.

Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

11 mentions

Breakfast

7 mentions

Taxi

2 mentions

Languages spoken

  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Restaurants
  • Vending machine

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Luggage storage
  • Postal service
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
Food and dining
Breakfast options
  • Continental
Location
2-2-1 Tsukiji, Chuo-ku, Ginza, Tokyo, Japan, 104-0045
Excellent
Location

8.4

Airports

  • Haneda Airport (HND)
    13.4 km 19 min drive
  • Narita International Airport (NRT)
    57.0 km 54 min drive

Public transportation

  • Shintomicho Subway Station
    50 m
  • Tsukiji Subway Station
    270 m 3 min walk

Hospital or clinic

  • St Luke's International Hospital
    430 m 4 min drive

Shopping

  • Ameyoko Shopping Street
    4.5 km

Convenience store

  • 7 Eleven
    440 m 5 min drive

Cash withdrawal

  • ATM
    190 m 2 min drive
What's nearby

Popular landmarks

  • Ginza
    580 m
  • Tokyo Tower
    2.9 km
  • Ueno Park
    5.0 km
  • Asakusa
    5.2 km
  • Sensoji Temple
    5.4 km
  • Tokyo Skytree
    5.6 km
  • Shinjuku Gyoen National Garden
    6.0 km
  • Shibuya Crossing
    6.7 km
  • Meiji Jingu
    6.8 km
  • Tokyo Metropolitan Government Building observation room
    7.7 km

Nearby landmarks

  • Tsukiji Hitachiya
    20 m
  • Shintomicho Subway Station
    50 m
  • Shintomiza Historic Site
    90 m
  • Shoes Industry Origin Place Monument
    150 m
  • Tsukijigawa Park Day Camp Ground
    170 m
  • Printing Type Origin Moument
    190 m
  • Remains of Tosa Domain Tsukiji House
    190 m
  • Tsukiji Shogekijo Remains
    220 m
  • Tsukiji Subway Station
    270 m
  • Gas Light (Chuo-ku Akashicho)
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Parking is available at an additional charge and is on a first come, first serve basis.
  • According to local tax regulation, effective from April 5, 2022 guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Tax JPY 100 - for room rate between JPY 10,000 and JPY 15,000 per night.
    Tax JPY 200 - for room rate of JPY 15,000 and over per night.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until01:00
  • Check-out until11:00

Extras

  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of floors10
  • Number of rooms 98
  • Room voltage100
  • Year property opened2018

Reviews of Henn na Hotel Tokyo Ginza from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.2
Location8.4
Service8.6
Value for money8.4
High score for Tokyo
Rating
9+ Exceptional (97)
8-9 Excellent (38)
7-8 Very Good (35)
6-7 Good (15)
<6 Below Expectation (16)
Time of the year
Mar - May (43)
Jun - Aug (53)
Sep - Nov (59)
Dec - Feb (46)
All guests (515)
All room types
All languages

Show reviews that mention 

Showing 201 verified guest comments
12345
10.0
Exceptional
Tea from Japan
Solo traveler
Deluxe Single
Stayed 1 night in November 2021

Exceptional”

The staff was very nice. Hotel room an bathroom were very clean and up-to-date. The Tv had Chromecast so you can connect your phone to it. The LG Styler was my highlight. It helped me refresh my clothes. I didn't have much contact to the AI robots, and didn't borrow any of the other hightech equipments like the VR goggles, so I can't say anything about them. All in all, i slept pretty well because of the nice hard type mattress and the pillow.

Reviewed November 23, 2021

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Dear guests, Thank you very much for choosing Henn na Hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. We would like the guest to use our hotel's LG styler which is equipped in all rooms and can be used for sanitization, wrinkle removal, and pollen removalagain if you possibly have a next oppotunity to use it. As according to our hotel officiial website, our hotel's original, highly resilient, breathable mattress which is produced by the same company that manufactured shinkasen seats. We will continue working to enhance the facilities and services of our rooms to meet the expectations of our customers.

Responded November 23, 2021
Henn na Hotel Tokyo Ginza
10.0
Exceptional
Yeo from Singapore
Group
Deluxe Twin Room
Stayed 3 nights in March 2020

Quiet location and big room”

Location extremely near to 2 train station but need to transit a few times if you want to visit main attractions such as Shinjuku, Odaiba, etc. There were staff to assist during check-in. Only use the machines to retrieve room card in few minutes. The 2 lady robots were interesting and the hotel smell nice with perfume smell. The staff on my last day of check out was really helpful. He did not only initiate to lend us umbrella but also gave us plastics to cover our luggage and bags as it was raining heavily. He gave us clear directions too. Room is big and toilet comes with bathtub. Definitely worth staying here if you prefer a quiet area.

Reviewed April 07, 2020

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Thank you very much for choosing Henn na Hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. We are very honored to hear that the staff at the hotel made you to write positive comments also get satisfied your stay. We really hope that we will have the pleasure to welcoming you back again to Japan.  General Manager Tanaka

Responded April 07, 2020
Henn na Hotel Tokyo Ginza
10.0
Exceptional
Maria from Singapore
Group
Stayed 2 nights in April 2019

Exceptional”

clean, spacious, don't worry they have human staff and they are helpful. The robots are amazing as well, near the Shintomicho exit 5 which has an elevator so easy for those who have luggage, there is a nearby Lawson and lots of eating places nearby and near tsukiji fish market as well.

Reviewed May 14, 2019

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Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. We are glad to know that we could meet your expectations with our room as well as our service inclduing helpful staff. ion is one of the best location to use Metro and JR. Close to the shopping centers at Ginza area and Taste Sushi and seafood such as oyster at Tsukiji market.  You can easily take a Metro to go where you want to go. We really hope that we will have the pleasure to welcoming you back again to Japan. Manager Kawamura

Responded May 15, 2019
Henn na Hotel Tokyo Ginza
9.6
Exceptional
Michelle from Singapore
Couple
Double Room - Non-Smoking
Stayed 3 nights in July 2019

Very cool hotel! ”

Very impressed! Hotel provides free chrome cast (so we could cast english shows from our Ipad onto the big screen tv), an LG styler that came in pretty handy to refresh our clothes. Robot receptionists in the lobby looked pretty creepy counter was still staffed with humans so you don’t really have to interact with them. The bed was big enough but only 1 pillow provided per person. Otherwise, location was very near to Tsukiji and Shintomicho subway. Room was also very clean (although they only clean once every 3 days) with bed made and amenities refreshed daily! Other useful facilities include coin laundromat. Would definitely stay here again next time (:

Reviewed July 11, 2019

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Dear Guest, Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. Our Hotel aim for the mixture of human service and sophisticated technology of robots. We still have points that cannot satisfy guest excepctations. We struggle to find out which points in our hotel give a negative image toward guest. Day by Day, through the period, we hope that we can evolute not to make the guest disappointed. We really hope that we will have the pleasure to welcoming you back again to Japan. Manager Kawamura

Responded July 12, 2019
Henn na Hotel Tokyo Ginza
9.6
Exceptional
Stevanus
Group
Standard Twin Room
Stayed 5 nights in September 2019

Great place to stay!”

Had a really great experience to stay here, nice place, clean, room size is a enough for the two of us, they clean the room everyday an change the towel everyday, great location, near to stations and good ambiance around the hotel location. Definitely recommend this hotel to stay!

Reviewed October 08, 2019

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Dear Guest, Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. Our location is one of the best location to use metro and JR. Close to the shopping centers at Ginza area and taste Sushi and seafood such as oyster at Tsukiji market. You can easily take a Metro to go where you want to go. We henn na hotel staff are looking forward to welcoming you back again, it would be a great pleasure for us. Manager Kawamura

Responded October 09, 2019
Henn na Hotel Tokyo Ginza
9.2
Exceptional
Nerisse from Philippines
Couple
Double Room - Non-Smoking
Stayed 4 nights in April 2019

Value for money in a pretty good location”

Pros - good location at Tsukiji, a short walk to Tsukiji and Shintomicho train stations, as well as Tsukiji market. Be sure to go to an subway exit with an elevator if you have your luggage, since not all exits have elevators and you will have to carry your luggage through a flight of stairs. Its a 15-20 min walk to Ginza’s main shopping areas. We didn’t find any 4-5 star restaurants nearby though, but Denny’s and Starbucks, as well as Lawson and Fam Mart, are a quick walk if you want a snack before heading out. Room is a wee bit larger than the usual compact rooms, but still small. I appreciated the LG styler/sanitizer and the vendo at the lobby. Staff was very helpful when we asked for assistance. Cons - rooms are only cleaned every 3 days (but trash is taken out everyday), but not much of a problem if you don’t mind fixing up the bed in the morning.

Reviewed April 23, 2019

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Dear Guest, Thank you very much for staying with us.Likewise for taking time in leaving us a feedback. We are greatly pleased that you have 'd found our hotel's location satisfactory and the LGstyler was of help. We are looking forward in seeing you again at our hotel. Manager Kawamura

Responded May 05, 2019
Henn na Hotel Tokyo Ginza
10.0
Exceptional
hardani from Indonesia
Group
Standard Twin Room
Stayed 5 nights in April 2019

Great location near 3 stations”

The room is spacious, the facilities are complete, the location is only 1 stop from Ginza shopping district, convenient to go anywhere in Tokyo from 3 stations nearby

Reviewed April 07, 2019

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Thank you so much for staying with us, likewise for taking time in leaving us a feedback. We are so glad that you were pleased with our facilities, the room and the hotel's location to your satisfaction. We sincerely hope that you had a pleasant stay with us. We are looking forward to welcoming you back again. General Manager Kawamura

Responded April 21, 2019
Henn na Hotel Tokyo Ginza
9.6
Exceptional
Jack
Couple
Double Room - Non-Smoking
Stayed 8 nights in November 2019

Great stay!”

We stayed here for 8 nights - a great location with spacious (for Japan) rooms and lovely staff. The LG styler was really useful and the Handy phone saved us from having to purchase a pocket WiFi or sim!

Reviewed December 05, 2019

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Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. We are glad to know that we could meet your expectations with our room as well as our service inclduing friendly staff. I am very honored to be able to like LG Styler and Handy. The LG Styler is especially recommended for long-term travelers and the clothes will be beautiful. We really hope that we will have the pleasure to welcoming you back again to Japan. Manager kawamura.

Responded December 08, 2019
Henn na Hotel Tokyo Ginza
9.2
Exceptional
Francesca from United Kingdom
Couple
Double Room - Non-Smoking
Stayed 2 nights in May 2019

Great hotel - robots underwhelming”

I thought the hotel was great and really good value for money. I’d definitely go again. I didn’t know it was a robot hotel when I booked it so if you are booking it based on that then know before that the robots aren’t really any good and there’s only two... But if you are looking for great location, clean nice room and good value for money then stay here!

Reviewed June 01, 2019

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Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. Our location is one of the best location to use Metro and JR. Close to the shopping centers at Ginza area and Taste Sushi and seafood such as oyster at Tsukiji market.  You can easily take a Metro to go where you want to go. We henn na hotel staff are looking forward to welcoming you back again, it would be a great pleasure for us.

Responded June 02, 2019
Henn na Hotel Tokyo Ginza
9.6
Exceptional
Lie from Indonesia
Couple
Stayed 4 nights in April 2019

Exceptional”

Front desk staff speak good english and are very helpful. And room is clean. Sandwich Breakfast was good and especially the soup was really good.

Reviewed September 13, 2019

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Dear Guest, Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. It is always wonderful to read such positive comments from our guests. Our front desk team has many English speakers and are thinking to help guest from overseas by their language skills. It is a great pleasure and honor to know that you enjoyed our service and our restaurant's food and beverages. Sandwiches has 5 tastes and it changes everyday. Now, our restaurant has changed to buffet style. If you have another oppotunity to come to Japan, please try our new restaurant. Thank you again for sharing your comments and we are looking forward to another chance to prove to you that our entire team can deliver the expected level of high class service you are expecting. Manager Kawamura

Responded September 17, 2019
Henn na Hotel Tokyo Ginza
9.6
Exceptional
Clara from United States
Couple
Double Room - Non-Smoking
Stayed 5 nights in February 2020

Best location”

My husband and I loved our stay at Henn Na Hotel! There are convenience stores around and the location is a 7 minute walk to Tsukiji Fish Market. Hotel was super accessible with the Tokyo Metro.

Reviewed February 23, 2020

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Dear Guest, Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. Our location is one of the best location to use metro and JR. Close to the shopping centers at Ginza area and taste Sushi and seafood such as oyster at Tsukiji market. You can easily take a Metro to go where you want to go. We henn na hotel staff are looking forward to welcoming you back again, it would be a great pleasure for us. Manager Tanaka

Responded February 24, 2020
Henn na Hotel Tokyo Ginza
9.2
Exceptional
Stephanie from Malaysia
Couple
Double Room - Non-Smoking
Stayed 2 nights in May 2019

Strategic location, clean & spacious”

The hotel location is close to Tsukiji market and Kabukiza theater. Around the corner is familymart. The room is quite spacious for double room, and is clean. Check in and out using the kiosk are fast and convenient. 2 robots at the counter are very alike human.

Reviewed May 22, 2019

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Dear Guest, Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. We are glad that a spacious room as well as our convenient location were positive aspects to your visit. Many thanks for your kind words regarding our front robots. Our hotel aim for mixture of Robot and human services. In this case, our human will do the tasks which robots cannot attain such as help elderly person. We really hope that we will have the pleasure to welcoming you back again to Japan. Manager Kawamura

Responded May 22, 2019
Henn na Hotel Tokyo Ginza
9.6
Exceptional
Yining from Australia
Group
Double Room - Non-Smoking
Stayed 1 night in February 2019

Like the lg dryer machine ”

It’s convincing ! And the staff is kind

Reviewed February 24, 2019

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Dear Guest, Thank you for being satisfied with your stay. Because LG stylers are equipped in all rooms,We are able to use it regardless of which room you stayed. We also hope that you will have the opportunity to use it. We are looking forward to seeing you our hotel again. Manager Kawamura

Responded February 27, 2019
Henn na Hotel Tokyo Ginza
8.8
Excellent
Francis from Philippines
Group
Standard Twin Room
Stayed 3 nights in July 2019

Perfect!”

Can't ask for more.. Ginza to the left in 15 to 20 min by foot and Tsukini market to the right in 10 min. Perfect for leisure and gling around tokyo since subway stations are in every corner. Shintomicho station and Tsukiji station are just 5min away. Great twin room. Clean and great staff. Family mart is less than a minute away. Denny's 2min away. Great location for its value. Will book again if in Tokyo.

Reviewed August 01, 2019

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Dear Guest, Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your valuable comments. Our Hotel aim for the mixture of human service and sophisticated technology of robots. We still have points that cannot satisfy guest excepctations. Day by Day, through the period, we hope that we can evolute not to make the guest disappointed. We really hope that we will have the pleasure to welcoming you back again to Japan. Manager Kawamura

Responded August 02, 2019
Henn na Hotel Tokyo Ginza
9.6
Exceptional
CHI from Hong Kong SAR, China
Couple
Double Room - Non-Smoking
Stayed 4 nights in January 2019

Exceptional”

The room was comfortable!!

Reviewed March 12, 2019

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Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo. We are delighted to read that you had a fantastic stay and that you enjoyed so much your guest room. We really hope that we will have the pleasure to welcoming you back again to Japan. Manager Kawamura

Responded March 20, 2019
Henn na Hotel Tokyo Ginza
8.4
Excellent
Michael from Singapore
Couple
Double Room - Non-Smoking
Stayed 5 nights in April 2019

New and clean hotel ”

New and very well maintained hotel located minutes from Shintomicho subway station. Also within 10-15 minutes walk to other stations like Tsukiji, Higashi-Ginza and Takaracho as well as major bus stops, so the hotel is well placed for travel by public transport. Reception staff are very polite and helpful. A simple breakfast is included in the price of the room. There are vending machines on the ground level where you can get simple snacks and hot and cold drinks. Rooms are compact, like many other hotels in major cities of Japan but it has a special feature - a steamer which we didn't use but instead used it as a wardrobe for our coats and clean clothing. Overall a very good value hotel at affordable prices.

Reviewed April 15, 2019

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Thank you so much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, also for taking the time to give us your detailed feedback about your recent experience. We are so glad that you were satisfied with our convenient location and LG Styler which is a clothing steamer wardrobe. We are looking forward to seeing you again at Henn na hotel Ginza! Thank you. Manager Kawamura

Responded April 21, 2019
Henn na Hotel Tokyo Ginza
8.8
Excellent
Nermeen from Japan
Solo traveler
Deluxe Single Room
Stayed 2 nights in December 2021

It was amazing”

I couldn't eat breakfast because it wasn't kosher but other than that I had a great stay. My friend crashed at the last day. The staff were especially friendly and need more recognition. I want to try the VR one next.

Reviewed December 10, 2021

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Dear guests, Thank you for staying at Henn na Hotel Tokyo Ginza. We appreciate that you took the time to input your valuable feedback. We serve continental breakfast.(breds,salada,sausage,side dish) Thank you for praising our staff. We are delighted to hear that our staff had been helpful. We really hope that we will have the pleasure to welcoming you back again to Japan. Henn na hotel Tokyo Ginza

Responded December 12, 2021
Henn na Hotel Tokyo Ginza
9.2
Exceptional
April from Australia
Group
Double Room - Non-Smoking
Stayed 2 nights in April 2019

Awesome ”

Small room, incredibly clean, massive smart tv.

Reviewed April 19, 2019

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Dear Guest, Thank you very much for choosing Henn na hotel Tokyo Ginza for your stay in Tokyo, and for taking the time to give us your feedback. We are glad to know that we could meet your expectations with our room as well as our service inclduing massive TV. Thank you again for sharing your comments and we are looking forward to another chance to prove to you that our entire team can deliver the expected level of high class service you are expecting. Manager Kawamura

Responded April 21, 2019
Henn na Hotel Tokyo Ginza
8.0
Excellent
Hoang from United States
Group
Double Room - Non-Smoking
Stayed 3 nights in March 2019

Very good”

The staff were great, rooms were clean, close to multiple convienent stores, 3 different metro lines are close to the hotel. The closest metro station is around the corner by Family Mart. I recommend this hotel for anyone but mostly for people who need a nice place to sleep and explore the city all day.

Reviewed March 14, 2019

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Dear Guest, Thank you very much for staying with us, likewise for taking time in leaving us a feedback. We are very glad that you were pleased with our hotel's staff, found the room and the hotel's location to your satisfaction. We sincerely hope that you had a pleasant stay with us. Moreover, please accept our sincere gratitude for reccommending us. Manager Kawamura

Responded March 16, 2019
Henn na Hotel Tokyo Ginza
7.6
Very good
Hong from Singapore
Couple
Double Room - Non-Smoking
Stayed 6 nights in February 2019

Very good”

2nd time staying as the hotel location is pretty good, due to us going Tsukiji market for breakfast daily. It is only less than 5 mins walk to Tsukiji. Plus it is also near convenience store and subway station (2 different subway stations which belong to different subway lines - Tsukiji and Shintomicho Stn) so it is pretty convenient to travel around. And it is only 7 stops (if I didnt remember wrongly) to Ueno station to take Skyliner to Narita Airport from Hibiya line. Only downside is bed is a tad hard and they only provide 1 pillow per pax. Also found a stain on their blanket though. Rubbish and towels/toiletries (toothbrush and slippers) are cleared and replaced daily. Toilet is pretty clean but room is abit small. Service was ok as we generally didnt encounter them when we were there; only during check in. Check out was fuss free as we used the machine to return room card. Would recommend to stay only due to hotel location and if you are not picky about the bed.

Reviewed March 01, 2019

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Dear guest, Thank you very much for taking a time in leaving us a feedback. We are greatly pleased that you found our hotel's location convenient that you stayed at our hotel again. However, Please accept our sincere apology that you found our hotel's bed lacking. Through your evaluation that we can improve more and aim for best qualiity costumer's service. Sincerely yours, Kawamura Manager

Responded March 02, 2019
Henn na Hotel Tokyo Ginza
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