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Henn na Hotel Tokyo Hamamatsucho
Henn na Hotel Tokyo Hamamatsucho
Henn na Hotel Tokyo Hamamatsucho
Henn na Hotel Tokyo Hamamatsucho
Henn na Hotel Tokyo Hamamatsucho
Henn na Hotel Tokyo Hamamatsucho
Henn na Hotel Tokyo Hamamatsucho

Removed from saved list

8.3

Excellent

459 reviews

459 reviews

Housekeeping6
Breakfast2
Check in/Check Out1
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Hato Bus Tours

180 m

Pokemon Center

210 m

Kyu-Shiba-rikyu Gardens

220 m

Meishu Center

230 m

Tolman Collection

280 m

Popular landmarks
Tokyo Tower

1.0 km

Ginza

1.9 km

Shibuya Crossing

5.1 km

Shinjuku Gyoen National Garden

5.3 km

Meiji Jingu

5.6 km

Closest landmarks
Akitaya

140 m

Minato-ku Tourist Information Center

190 m

FRANZ Club

250 m

Josho-in

400 m

Anyo-in

400 m

Henn na Hotel Tokyo Hamamatsucho

1-24 Hamamatsucho, Minato, Shinbashi, Tokyo, Japan, 105-0013 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinbashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

130 meters to public transportation

Check-in [24-hour]

Inside city center

970 meters to Tokyo Tower

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Restaurants

Safety deposit boxes

Wi-Fi in public areas

Vending machine

This property is in high demand!

4 travelers have booked today.

Value for money8.1
Location rating9.1
Nearest airportHaneda Airport (HND)
Distance to airport12.2 km

Rooms available at Henn na Hotel Tokyo Hamamatsucho

Standard Twin Room - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Small Double Room
...
  • Room size: 12 m²/129 ft²
  • Outdoor view
  • 1 semi double bed
Enter dates to see prices
Single
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Phiten Double Room with Small Double Bed - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Phiten Single Room - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Phiten Twin Room - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Tower View Deluxe Twin Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Deluxe Tower View Twin Room - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Tower View Deluxe Twin Room with LG Styler (Upper Floors)
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
Enter dates to see prices
Tower View Single Room - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Henn na Hotel Tokyo Hamamatsucho?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Henn na Hotel Tokyo Hamamatsucho?

For those who wish to drive their own cars, Henn na Hotel Tokyo Hamamatsucho has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Henn na Hotel Tokyo Hamamatsucho?

Wake up to a great buffet breakfast at Henn na Hotel Tokyo Hamamatsucho. Adults can enjoy breakfast offered with an additional charge of 1300 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Henn na Hotel Tokyo Hamamatsucho?

Meals served include breakfast, dinner and lunch.

What is the smoking policy at Henn na Hotel Tokyo Hamamatsucho?

Henn na Hotel Tokyo Hamamatsucho does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Henn na Hotel Tokyo Hamamatsucho?

Daimon Subway Station is the closest train, metro, or bus station, about 160 m away from Henn na Hotel Tokyo Hamamatsucho.

What restaurants are nearby Henn na Hotel Tokyo Hamamatsucho?

Henn na Hotel Tokyo Hamamatsucho is located in Shinbashi, famous for good restaurants such as Zen, Akami Yakiniku Horumondokoro Nikuman and Les Pif Et Dodine.

What popular shopping places are close to Henn na Hotel Tokyo Hamamatsucho?

Henn na Hotel Tokyo Hamamatsucho is located in Shinbashi area which features shopping places such as New Shimbashi Building and Toranomon Hills Mori Tower.

What are popular attractions near Henn na Hotel Tokyo Hamamatsucho?

Guests at Henn na Hotel Tokyo Hamamatsucho can easily visit Hato Bus Tours, Kyu-Shiba-rikyu Gardens and Little Peeing Monk Statue located in the Shinbashi area.

What popular natural sightseeing spots are close to Henn na Hotel Tokyo Hamamatsucho?

Henn na Hotel Tokyo Hamamatsucho is located in the Shinbashi area, which is famous for natural sightseeing destinations such as Mt. Atago.

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Explore the neighborhood

What people love about Henn na Hotel Tokyo Hamamatsucho

  • 8.8

    Excellent
    Location

    "The hotel location is great!"

    Gah

    |

    February 25, 2020

  • 10

    Exceptional

    "Im impressed with the clothes freshener machine in the room, its very useful!"

    Huyen

    |

    December 8, 2019

  • 8.4

    Excellent
    Location

    "well located to go to Haneda in 20 minutes."

    Aury

    |

    November 23, 2019

Property ranking|Compared to 4,699 Tokyo properties
See all rankings
Location score
9.1/10
Cheapest price score
Cleanliness score
9/10
Couples review score
8.8/10
Better than
96
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Overall rating:

8.4

Excellent
420 reviews
Cleanliness
9.0
Facilities
8.1
Location
9.1
Read all reviews >
What travelers say they love:
Well-designed rooms.
Kindred from Philippines
Couple
More about Henn na Hotel Tokyo Hamamatsucho

More about Henn na Hotel Tokyo Hamamatsucho

Henn na Hotel Tokyo Hamamatsucho

For travelers who want to take in the sights and sounds of Tokyo, Henn na Hotel Tokyo Hamamatsucho is the perfect choice. Its convenient location right in the city center allows you more time to see all that Tokyo has to offer.
At Henn na Hotel Tokyo Hamamatsucho, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Tokyo is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including express check-in or check-out and luggage storage. For longer stays or whenever you need it, the laundromat keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Henn na Hotel Tokyo Hamamatsucho. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Henn na Hotel Tokyo Hamamatsucho are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator is provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Henn na Hotel Tokyo Hamamatsucho. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Henn na Hotel Tokyo Hamamatsucho. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.


Around the property

Be sure to visit some of the city's popular sights during your stay in Tokyo. Be sure to stop by Tokyo Tower located 1.0 km away, one of the most famous of all local landmarks.


Reasons to stay here

Find rooms here that are cheaper than 94% of all other options in the city.
Guests who stayed here found it to be neat and tidy, scoring it above 94% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 95% of accommodations in the city.

Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

5 mentions

Housekeeping

3 mentions

Internet

1 mention

Check in/Check Out

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Laundromat
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
Food and dining
Breakfast options
  • American
Restaurants on site

CRAIC

  • Cuisine: American
Location
1-24 Hamamatsucho, Minato, Shinbashi, Tokyo, Japan, 105-0013
Exceptional
Location

9.1

Airports

  • Haneda Airport (HND)
    12.2 km 20 min drive
  • Narita International Airport (NRT)
    58.9 km 57 min drive

Public transportation

  • Daimon Subway Station
    170 m 3 min walk
  • Hamamatsucho Train Station
    220 m 3 min walk

Hospital or clinic

  • Jujin Clinics
    1.2 km

Shopping

  • Ameyoko Shopping Street
    6.1 km

Convenience store

  • Natural Lawson
    180 m 2 min drive

Cash withdrawal

  • ATM
    190 m 3 min walk
What's nearby

Popular landmarks

  • Tokyo Tower
    1.0 km
  • Ginza
    1.9 km
  • Shibuya Crossing
    5.1 km
  • Shinjuku Gyoen National Garden
    5.3 km
  • Meiji Jingu
    5.6 km
  • Ueno Park
    6.7 km
  • Tokyo Metropolitan Government Building observation room
    6.9 km
  • Asakusa
    7.2 km
  • Sensoji Temple
    7.4 km
  • Tokyo Skytree
    7.7 km

Nearby landmarks

  • Akitaya
    140 m
  • Daimon Subway Station
    170 m
  • Hato Bus Tours
    180 m
  • Minato-ku Tourist Information Center
    190 m
  • Pokemon Center
    210 m
  • Hamamatsucho Train Station
    220 m
  • Kyu-Shiba-rikyu Gardens
    220 m
  • Meishu Center
    230 m
  • FRANZ Club
    250 m
  • Tolman Collection
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • According to local tax regulation, effective from April 5, 2022 guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Tax JPY 100 - for room rate between JPY 10,000 and JPY 15,000 per night.
    Tax JPY 200 - for room rate of JPY 15,000 and over per night.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until01:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)1300 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Number of rooms 118
  • Room voltage100
Property announcements

From July 7, 2019, breakfast offered at the property will be changed to buffet breakfast.

Reviews of Henn na Hotel Tokyo Hamamatsucho from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness9.0
Facilities8.1
Location9.1
Service8.2
Value for money8.1
High score for Tokyo
Rating
9+ Exceptional (68)
8-9 Excellent (31)
7-8 Very Good (28)
6-7 Good (12)
<6 Below Expectation (10)
Time of the year
Mar - May (30)
Jun - Aug (55)
Sep - Nov (39)
Dec - Feb (25)
All guests (420)
All room types
All languages

Show reviews that mention 

Showing 149 verified guest comments
12345
10.0
Exceptional
Huyen from Malaysia
Couple
Standard Twin Room - Non-Smoking
Stayed 1 night in December 2019

All we need for a transit night!”

Location is excellent as its just opposite to Haneda Monorail and there are convenient stores, pharmacy, nice reasonable price restaurants and cafes within 2-3 minutes walk. Staffs are very helpful and friendly. Im impressed with the clothes freshener machine in the room, its very useful!

Reviewed December 08, 2019

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Mr./Mrs.Huyen Thank you very much for using the Hennna Hotel Tokyo Hamamatsucho. Our hotel is Tokyo Monorail, and it is about 25 minutes from Haneda Airport to Hamamatsucho Station. We would also like to express our sincere gratitude for your warm comments regarding our staff and location. We will continue to strive to enhance the room facilities and improve the service so that we can meet the expectations of our customers. Manager Kato

Responded December 09, 2019
Henn na Hotel Tokyo Hamamatsucho
10.0
Exceptional
Kindred from Philippines
Couple
Standard Twin Room - Non-Smoking
Stayed 2 nights in February 2019

Rooms at 11th floor and up have views of Tokyo Tower. 1 min away from Daimon Station. ”

Room 1109 had good corner view of city and Tokyo Tower. TV had Google ChromeCast. Sausage breakfast. Well-designed rooms. 1 min away from subway and about 2 min from JR. Would stay again. More modern than I expected!

Reviewed March 09, 2019

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Dear Mr./Ms. Kindred Thank you for choosing Henn na Hotel Tokyo Hamamatsucho. We are so glad that you satisfied your staying in our hotel. Our hotel is located very convenient place: it takes less than 5 min from Hamamatsucho station and Daimon station, there are lots of place for having dinner, only 15 min to Tokyo tower on foot. We hope your staying in Japan was special memory for you. Thank you for your providing your comments. We will looking forward to meet again soon. Henn na hotel Tokyo Hamamatsucho

Responded March 09, 2019
Henn na Hotel Tokyo Hamamatsucho
9.2
Exceptional
Kristle from Australia
Couple
Small Double Room
Stayed 5 nights in April 2019

Love this hotel!”

When we checked in here, we were welcomed with the Robot staffs which is really cool! Our room is very small which I think is like a normal size hotel room in Japan. So we dont really have a place to put our luggages and stuffs. Very clean! We have a huge TV and they provide a smart phone with fast internet so you can use it while visiting the rest of Tokyo. Bathroom is small too but clean! And YES, they have a bidet!! A good bidet ;) Location is good too. There’s restaurants and convenience stores nearby and the Hamamatsucho station is like 5-7 minutes walk from the hotel. You can actually see the tokyo tower in the hotel Staffs are very friendly and nice! Overall our stay was excellent! Will definitely go back again!

Reviewed June 03, 2019

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Dear Mr. /Mrs. Kristle Thank you very much for staying at the Henn na hotel Tokyo Hamamatsucho. It is a great honor for me to have words of praise from customers. In addition, I can see Tokyo Tower on the high floor, so I hope you can use it next time. We are very glad to hear that you were able to take advantage of our convenient location. and we are glad that a spacious room as well as our convenient location were positive aspects to your visit. We look forward to your next visit. Manager Nakamura

Responded June 05, 2019
Henn na Hotel Tokyo Hamamatsucho
9.6
Exceptional
Brandon from Singapore
Couple
Standard Twin Room - Non-Smoking
Stayed 2 nights in May 2019

Interesting Experience”

I will stay at this place again the next time i visit Tokyo. Interesting experience with robot reception. Room was decently spacious and was happy with the size of the bathroom (a wee bigger than the usual small-ish bathroom/toilets). Every bit counts for a big sized man :) Good convenient location.

Reviewed May 27, 2019

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Dear Brandon Thank you very much for providing your comments. We are pleased that you were satisfied with your most recent stay with us. Our goal is to provide clean comfortable and affordable accommodations, at the same time as delivering exceptional customer service. We want you to know that we value your business, and hope that you will stay with us again soon. Best regards, General Manager Nakamura

Responded May 30, 2019
Henn na Hotel Tokyo Hamamatsucho
9.2
Exceptional
PUI from Singapore
Couple
Small Double Room
Stayed 4 nights in October 2019

High tech robotic hotel”

Pros: Good location near to Yamanote lines which brings you to the main shopping areas; swift check in and out with the robot front desk; provides dry clean machines in the room Cons: Staff was not well versed in English; only 1 room card provided so requested for an extra room card but understand that their system has been down since the day i checked in hence gave up with the request; no free bottled water provided

Reviewed October 10, 2019

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Mr./Mrs.PUI Thank you for using the Henn na Hotel Tokyo Hamamatsucho. We were glad that we were satisfied with the good traffic access of the hotel and the robot check-in at the front desk. The hotel does not offer free mineral water. We will make use of valuable opinions for future service improvement. We are looking forward to seeing you again for PUI. Manager Kato

Responded October 10, 2019
Henn na Hotel Tokyo Hamamatsucho
10.0
Exceptional
Shih-Hong from Taiwan
Solo traveler
Tower View Single Room - Non-Smoking
Stayed 3 nights in September 2019

Excellent”

Very nice location

Reviewed September 23, 2019

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Mr./Mrs. Shih-Hong Thank you very much for choosing Hennna Hotel Hamamatsucho for your stay in Tokyo, and for taking the time to give us your valuable comments. We are happy to know that all your needs are met during your stay. Thank you again for sharing your comments on your stay with us and we hope you will return to Hennna hotel hamatsucho on your next visit to Tokyo.

Responded September 25, 2019
Henn na Hotel Tokyo Hamamatsucho
9.2
Exceptional
Akihito from Philippines
Business traveler
Standard Single Room
Stayed 1 night in June 2022

Not robots but just mannequins. Still nice hotel”

They can accommodate self quarantined travellers. However, check in/out process will be manual.

Reviewed July 01, 2022

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Thank you for staying at the Henn na hotel Tokyo Hamamatsutyou. We appreciate that you took the time to input your valuable feedback. We are very pleased to hear that we were able to meet your expecations from the moment you checked in. Thank you again for sharing your comments and we are looking forward to another chance to prove to you that our entire team can deliver the expected level of high class service you are expecting.

Responded July 02, 2022
Henn na Hotel Tokyo Hamamatsucho
8.8
Excellent
Gah from Malaysia
Solo traveler
Standard Twin Room - Non-Smoking
Stayed 2 nights in February 2020

Excellent Location ”

The hotel location is great! You can either take train to Daimon St or Hamamatsucho St and just 3 to 5 minutes walk to the hotel. There is laws on convenience store, coffee house and cosmetics store and eateries nearby. If you wish to go to Haneda Airport, just take monorail near Hamamatsucho St (next building to the St).

Reviewed February 25, 2020

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Dear Mr./Mrs.Gah Thank you very much for staying at Henn na Hotel Tokyo Hamamatsucho. As you can see, our hotel is located at Hamamatsucho Station on the Tokyo Monorail, which is directly connected to Haneda Airport. We will continue to work to enhance the facilities and services of our rooms to meet the expectations of our customers. Manager Kato

Responded February 25, 2020
Henn na Hotel Tokyo Hamamatsucho
8.4
Excellent
Luca from Italy
Couple
Small Double Room
Stayed 2 nights in August 2019

Best location if you need to stay close to the Monorail for Haneda airport or Yamamote Line.”

Very convenient hotel both if you need to go to Haneda airport and if you want to visit the city. Two metro lines just a few steps away. Lower price than other hotels being more “central” even if this one is very well located. Rooms, cleanliness, services are exactly the same than the average of Tokyo. Very nice and easy the robotized check-in.

Reviewed August 31, 2019

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Mr/Mrs.Luca Thank you very much for using this work at the strange hotel Tokyo Hamamatsucho. Best of all, you can use the robot check-in smoothly. As reported by Mr/Mrs.Luca, we will arrive at Hamamatsucho Station in about 1 to 2 minutes on foot from JR Hamamatsucho Station or Daimon Station on the subway, and a short monorail from Haneda Airport in about 16 minutes. Access to the city and outside of Tokyo is also very convenient. We look forward to working with you at the strange hotel Tokyo Hamamatsucho. Manager Nakamura

Responded September 01, 2019
Henn na Hotel Tokyo Hamamatsucho
9.2
Exceptional
chandra from Indonesia
Family with teens
Standard Twin Room - Non-Smoking
Stayed 1 night in December 2019

TOP HOTEL”

semuanya bagus

Reviewed March 05, 2020

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Dear Mr./Mrs.Chandra Thank you for always using Henn na Hotel Tokyo Hamamatsucho. I am honored to hear that you are satisfied with your stay at this hotel. We will continue to enhance guest room facilities and services to meet customer expectations. Kato Manager

Responded March 06, 2020
Henn na Hotel Tokyo Hamamatsucho
8.4
Excellent
TEERAPOTE from Thailand
Group
Standard Twin Room - Non-Smoking
Stayed 3 nights in April 2019

Very good location”

Very good location. The hotel is very closed to JR Hamamatsucho and Subway Daimon, and monorail to Haneda airpory.

Reviewed April 05, 2019

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Dear Guest Thank you very much for providing your comments. We are pleased that you were satisfied with your most recent stay with us. Our goal is to provide clean comfortable and affordable accommodations, at the same time as delivering exceptional customer service. We want you to know that we value your business, and hope that you will stay with us again soon. Best regards, General Manager Nakamura

Responded April 06, 2019
Henn na Hotel Tokyo Hamamatsucho
8.4
Excellent
Aury from France
Group
Standard Twin Room - Non-Smoking
Stayed 1 night in November 2019

Fun checkin”

Androids at checking. Useless for foreigners, but funny. Also, well located to go to Haneda in 20 minutes.

Reviewed November 23, 2019

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Mr./Mrs.Aury Thank you for choosing Henn na Hotel Tokyo Hamamatsucho as your leisure destination. I would like to express my sincere gratitude to you for your contribution. We are glad to hear that you were satisfied with the location of the hotel. We will continue to strive to enhance the room facilities and improve our services so that we can meet the expectations of our customers. Manager Kato

Responded November 24, 2019
Henn na Hotel Tokyo Hamamatsucho
8.4
Excellent
TEERAPOTE from Thailand
Group
Deluxe Tower View Twin Room - Non-Smoking
Stayed 3 nights in April 2019

Very good location. ”

The hotel is very closed to JR and Subway, recommended.

Reviewed April 05, 2019

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Dear Guest Thank you very much for providing your comments. We are pleased that you were satisfied with your most recent stay with us. Our goal is to provide clean comfortable and affordable accommodations, at the same time as delivering exceptional customer service. We want you to know that we value your business, and hope that you will stay with us again soon. Best regards, General Manager Nakamura

Responded April 06, 2019
Henn na Hotel Tokyo Hamamatsucho
8.4
Excellent
Poh from Singapore
Couple
Standard Twin Room - Non-Smoking
Stayed 1 night in April 2019

Convenient Location”

Within close proximity to subway stations.

Reviewed April 25, 2019

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Dear Mr./Mrs. Poh Thank you very much for staying at the strange hotel Tokyo Hamamatsucho. I am very honored to receive words of praise from customers. The hotel is very convenient to access. It is highly appreciated from the Japanese and foreigners. However, there are large rooms, so it would be nice if you could consider staying there for the next time. We look forward to seeing you next time using junkang's staff. Manager Nakamura

Responded May 06, 2019
Henn na Hotel Tokyo Hamamatsucho
6.4
Good
Tai from Malaysia
Business traveler
Standard Single
Stayed 5 nights in October 2019

Good”

I had been frequent traveler to Tokyo since 1994, I stayed 5 nights (7th-12th October) and on 12th due to strongest Typhoon Hagibis approaching Tokyo, I’m rushing to other hotel due flight delay, I forgot to take my 2 highball beer and one small bottle of unopened whiskey in the fridge. When I realised and came back try to find it, unfortunately the staff let me waited for more than 40 minutes and came out told me that they couldn’t find it. I know is my mistake but I am disappointed on 1) the ‘integrity’ of the hotel cleaner. 2) the reaction of the hotel staff that keep me waiting for more than 40 minutes. I won’t mind that they told me immediately that they can’t find it as it is my mistake, but how can you let me waited for more than 40 minutes without any one attend to me. I won’t be coming back to this hotel anymore.

Reviewed October 23, 2019

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Thank you very much for choosing Hennna Hotel Hamamatsucho for your stay in Tokyo, and for taking the time to give us your valuable comments. Only through your feedback, we are able to enhance our level of service continuously. A sincere heartfelt apology goes out to you as providing the best service and quality of acommodations is very important to us. Manager Kato

Responded October 26, 2019
Henn na Hotel Tokyo Hamamatsucho
6.4
Good
Chian from Taiwan
Solo traveler
Single
Stayed 1 night in July 2019

Great location but small room”

- The pillow smelled oily and sweaty - Narrow aisles with carts and towels blocking the way - short handed staff

Reviewed August 01, 2019

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Mr. Chian Thank you very much for staying at the strange hotel Tokyo Hamamatsucho. It is a great honor for you to have your compliments at the hotel location. In addition, we are very sorry for the inconvenience caused by the room size, the smell of the pillow and the situation that is blocking the passage. We will continue to improve our service in the future, thank you. It is selfish We look forward to your continued use of Mr. Chian. Manager Nakamura

Responded August 02, 2019
Henn na Hotel Tokyo Hamamatsucho
6.0
David from United Kingdom
Couple
Small Double Room
Stayed 2 nights in April 2019

Ok for a short stay”

Even by Japanese standards the room was small and the robot reception is just a gimmick that fails. Better to call the staff. If you can get a cheap rate it is ok, if not I would look elsewhere.

Reviewed April 12, 2019

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Dear David Thank you very much for providing your comments. We are pleased that you were satisfied with your most recent stay with us. Our goal is to provide clean comfortable and affordable accommodations, at the same time as delivering exceptional customer service. We want you to know that we value your business, and hope that you will stay with us again soon. Best regards, General Manager Nakamura

Responded April 16, 2019
Henn na Hotel Tokyo Hamamatsucho
8.8
Excellent
Angela from Canada
Couple
Small Double Room
Stayed 4 nights in November 2018

Great location close to south end of Tokyo and many public transportation options ”

Pros: Great location as it's only less than 5 mins walk across the street from Hamamatsucho JR Yamanote line (green line)/monorail/Oedo line(red line). Remember to take north exit out. Elevators closer to north exit/center of stn. Clean, quiet (while we were there) NON SMOKING ! Lots to eat in and around the area & at Hamamatsucho stn. Closest convenience store is on the way to the hotel on the right side of the lights on the main street. About 3 mins from hotel. Family mart on 2nd floor of train stn in WTC building(connected to train stn). Excellent location away from main tourist area. Closer to Tokyo stn/Ginza area and new toyosu fish mkt (new tsukiji market location)/Odaiba area... Rm size adequate. Cons: If you're going to Ikebukaro /Shibuya /Shinjuku /Harajuku areas then best not to stay here as it's at least 30 mins away. Don't spend precious time on subways /trains. No early check in but you can leave luggage before and after check in /out. No charge while I was there.

Reviewed December 04, 2018

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Dear Angela Thank you very much for providing your comments. We are pleased that you were satisfied with your most recent stay with us. Our goal is to provide clean comfortable and affordable accommodations, at the same time as delivering exceptional customer service. We want you to know that we value your business, and hope that you will stay with us again soon. Best regards, General Manager Nakamura

Responded December 05, 2018
Henn na Hotel Tokyo Hamamatsucho
9.2
Exceptional
Francis from Indonesia
Solo traveler
Standard Single
Stayed 2 nights in October 2018

2 night in Tokyo”

Hotel with Robots at the front desk, that's fun but they are more automats than robot. The check in system is very convenient and fast. The room is very clean, a bit small but big enough for me. I traveled with one medium size suitcase, and i recommend to choose one with top opening, as the regular one could be difficult to open in some hotel room. This is a high tech Hotel, the room is with a very large screen on the wall, there is a hub and so you can cast from your handphone on this screen with chromecast. other think in the room is a big appliance to refresh and /or iron your clothes. the bathroom is clean and big enough. Overall a good place to sleep.

Reviewed October 31, 2018

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Dear Guest Thank you very much for providing your comments. We are pleased that you were satisfied with your most recent stay with us. Our goal is to provide clean comfortable and affordable accommodations, at the same time as delivering exceptional customer service. We want you to know that we value your business, and hope that you will stay with us again soon. Best regards, General Manager Araki

Responded November 01, 2018
Henn na Hotel Tokyo Hamamatsucho
9.2
Exceptional
Harry from Indonesia
Family with teens
Deluxe Tower View Twin Room - Non-Smoking
Stayed 2 nights in July 2018

modern, unique, near to train station”

Nice to try unique hotel, location very good, convinience to make this hotel as our boot camp to explore Tokyo area because near to JR station an another station.

Reviewed August 29, 2018

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Dear Guest Thank you very much for providing your comments. We are pleased that you were satisfied with your most recent stay with us. Our goal is to provide clean comfortable and affordable accommodations, at the same time as delivering exceptional customer service. We want you to know that we value your business, and hope that you will stay with us again soon. Best regards General Manager Araki

Responded September 06, 2018
Henn na Hotel Tokyo Hamamatsucho
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